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  • Palm Restaurant - Charlotte

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Palm Restaurant - Charlotte
Palm Restaurant - Charlotte

Palm Restaurant - Charlotte Details

  • Dining Style: Casual Elegant
  • Website: http://www.thepalm.com/Charlotte
  • Email: jprofeta@thepalm.com
  • Phone: (704) 552-7256
  • Hours of Operation: Lunch: Monday - Friday: 11:30am - 3:00pm; Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday: 3:00pm - 11:00pm, Saturday: 5:00pm - 11:00pm, Sunday: 5:00pm - 9:00pm
  • Payment Options: AMEX, Diners Club, Discover, MasterCard, Visa
  • Cuisine: Steakhouse, Seafood, American
  • Executive Chef: Colin Johnson
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Late Night, Non-Smoking Area, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Takeout, Wheelchair Access, Wine
  • Catering: You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.
  • Private Party Facilities: Our elegant private dining rooms are perfect for every event! Whether it’s a business lunch for 10 or an extravagant dinner for 200, our expert sales manager will see to every detail, leaving you to take the bows. Ask about our Meeting Planner Rewards program. Receive points towards exclusive rewards when you book your event at Palm Restaurant ~ even if you don’t pay for the bill! For more information, please contact our dedicated Sales Manager or submit an online Private Dining Request at www.thepalm.com.
  • Private Party Contact: Leigh Whicker (704) 552-7450
  • Special Events & Promotions: There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials

Getting there

  • Cross Street: Fairview
  • Parking: Valet
  • Parking Details: Complimentary Valet & Self-parking are both available.
A word from Palm Restaurant - Charlotte
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in Charlotte's SouthPark neighborhood, Palm Restaurant is a destination along the brick walkways of the upscale Phillips Place shopping center, and lies minutes away from SouthPark mall, another premier retail attraction. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.Continued
Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Service
  • Diners' Choice WinnerSteak
  • Diners' Choice WinnerSpecial Occasion
Diner Reviews
  • "My husband and I dined here for our 6th wedding anniversary. Service was great and the food was good."
    Dined on 4/12/2014
  • "Maybe we should have ventured into the non-steak section of the menu.Steaks were ok but given the price we expected more. Salads also pretty run-of-the-mill although we did appreciate the "small" salad option. Service was friendly and attentive. Decent but expensive wine list."
    Dined on 4/11/2014
  • "Food was very good service was excellant. The wine was considerably overpriced when looking at restaurants like upstream and Ruth Chris. The bottle of Jordan 09 Cabernet was marked up about 300%."
    Dined on 4/8/2014
  • "The Palm ( outside of NYC) has always been consistent, the NYC store in my opinion has always been much better. Although I've not been there recently. Here in Charlotte the restaurant has always been just okay. Our recent dinner on Tuesday April 1 was just what was expected, okay steaks, good veggies, and way too many interruptions asking about the service. Not too much interest from the staff about the food, but lots of interest about the service."
    Dined on 4/1/2014
  • "My wife and I went for no special occasion. I had a 3 pound lobster and she had the lamb chops. Absolutely the best meal in a long time. Melissa, our server, made sure we lacked for nothing, Love their martinis. The ambience there is great. Such an eclectic group of people there. Highly recommend."
    Dined on 3/25/2014
  • "Our waiter was terrific. He had worked there many years and was able to make suggestions when we asked. Everyone was more than satisfied with our choices"
    Dined on 3/20/2014
  • "Kendra was awesome! Best server you have there! Food was great too!"
    Dined on 3/15/2014
  • "We go to Charlotte just to go to the Palm. This location is very consistent in food, service, and atmosphere. The atmosphere is lively though some would say "noisy" - it's just that everyone is having such a great time - even the servers. They can make the dining experience so memorable and enjoyable! The staff act like they love working there. We are already planning our next trip."
    Dined on 3/15/2014
  • "The food was good but did have to return one steak to the kitchen as it was cooked more then requested or desired. Options for side were good and they were tasty. Look at the prices before you go especially the drinks, the tab was a bit of a surprise after a few cocktails."
    Dined on 3/15/2014
  • "Quality fare and attentive service. Steaks, Gigi salad w/ Blue cheese always delivers. Sides have always been an issue, creamed spinach, too much parm in the mix and too creamy, drounds out the spinach. Sea Bass was delicate, flaky and full of flavor. The half & half was mixed; great cottage chips, the onion rings were over done, this is a dish in which a little grease remaining on the onion rings goes a long way. Crab cake was good, a bit small for the price tag, but you need to remember where you are. The Steak a la Stone was prepared as ordered and great flavor. Bread, always nice to start with, though the LA location is the only one that has the Shepherds bread that is exceptional. My 7 yr. old son ordered a burger, exceptional."
    Dined on 3/13/2014
  • "Food delicious. Nice, great place for lunch or special occasions"
    Dined on 3/11/2014
  • "The Palm is best known for superlative steaks, so I probably do not need to add anything about how good they are. They do have good options for those who do not eat red meat; the lobsters are huge (and pricy!), the chicken parm is great, and the fish specials are usually wonderful. They are also known for their outstanding service, which is fairly reliable. The only time we have been let down was our last visit where the server was not at all familiar with the wine list and we had to ask him three times for a consultation with the beverage director. For some reason our entrees took over an hour to emerge from the kitchen, so we were twiddling our thumbs for at least 40 minutes after finishing our salads,which was crazy for a week night!"
    Dined on 3/12/2014
  • "My wife, her daughter and niece and I celebrated her birthday. The Palm really does it right- great food, outstanding service and wonderful ambiance.."
    Dined on 3/4/2014
  • "Excellent, excellent, excellent. I couldn't have asked for a better experience. My guests and I were very pleased. The GM and staff at this location are the best! Just a great experience from food to service."
    Dined on 3/5/2014
  • "Our service was just a little slow. We had a great time, great food."
    Dined on 2/28/2014
  • "The whole dining experience was excellent. Food was prepared perfectly, great menu and great service."
    Dined on 2/25/2014
  • "Excellent service and great food. The shrimp cocktail is a meal in itself. The filets are tasty, tender, and cooked exactly to order. The side orders are also excellent and brought to the table in a family style fashion."
    Dined on 2/22/2014
  • "No complaints except for the cost - excellent service, food, wonderful breads, etc. But, man, that's a lot to pay for a steak, although they were fabulous."
    Dined on 2/18/2014
  • "My wife and I had a wonderful meal on a particularly busy night. We were seated right on time. We split a 14oz filet and swordfish. The steak was fantastic/perfectly cooked. Skip the swordfish (overcooked). The service staff was friendly and perfectly timed their check-ins. We did have a table next to us that was obnoxiously loud but no fault of the restaurant."
    Dined on 2/15/2014
  • "Dinner at the Palm is always wonderful. This time our table had 2 steak dishes & 2 fish dishes. All four were perfect and so flavorful. The hashbrown potatoes (new dish for our table) were superb as we took advice of server and had them with additional add ins. Definitely will try those again. The only misstep was that blue cheese was put on the wedge salad when ranch had been asked for. Because the salad was covered with other ingredients that fact wasn't known until the first bite and for those of us who do not eat cheese period, it was not a good thing in lots of ways. This isn't the first restaurant to make that mistake and I should know to always have the dressing taste tested by a dinner mate. Otherwise, pricey but great meal."
    Dined on 2/16/2014
  • "terrific food and service all the way around. It's an expensive place to eat, but we knew this going in."
    Dined on 2/16/2014
  • "The perfect place to take a date for a romantic dinner, such as Valentines Day."
    Dined on 2/14/2014
  • "We visit The Palm a couple of times a year because the food always exceeds expectations, the wait staff is among the best in Charlotte, the management takes an interest in each customer and we leave feeling like we've been pampered. It's well worth the cost and keeps us returning."
    Dined on 2/15/2014
  • "Marshall was our waiter and provided great service. Food was superb as usual. I love it when there are no surprises! Charlie"
    Dined on 2/14/2014
  • "My husband and I went out for dinner on Valentine's Day. I expected this restaurant to be similar to Ruth's Chris or Morton's because of their prices...not so much. We were disappointed by patrons coming in wearing jeans and t-shirts for expensive entree's- perhaps call me old fashion, but when I'm paying that much for a meal, it's because I want it to be special-not just another day out for dinner. We also didn't like some of the food. My husband had crab cakes which were very good (more crab than cake) but my Chilean Seabass was over cooked, not the buttery melt in your mouth I expected, and we had a side of brussels sprouts that came out practically raw. Talk about disappointing! We decided right then and there not come back."
    Dined on 2/14/2014
  • "I chose The Palm to do a business introduction between two parties. Some comments from the group: Best Oysters I've had in a while. Calimari was excellent as well as the recommended wine. Unanimously: Unfortunately, the steak tasted burnt. Medium rare, Medium well, didn't matter...something just seemed off."
    Dined on 2/4/2014
  • "Our waiter, Shane, ruined our meal. He started out fine, but halfway through our dinner, he received another table with an old couple who ordered two bottles of wine and tons of food. He spent the majority of his him waiting on them and ignoring us. When we were through with our meal, we waited 30 minutes on our bill, which we had to ask his helper to bring us since Shane was too busy chit-chatting with the table of old people spending lots of money. We should have gotten the same service and kindness spending $150 as we would spending $500. It was our anniversary and the bad service ruined our meal. Other than that, the food was excellent."
    Dined on 2/8/2014
  • "Its a chain but a good experience none the less. The steaks were correct and tasty. The sides very good. The wine section had options for the foodie and the novice. Service was as expected-prompt and courteous."
    Dined on 1/25/2014
  • "We dined at The Palm Phillips Place on a Thursday night. 9:00 reservation. Food was good. Typical steak house fare.Service started out good then went downhill. It was apparent we were keeping our server. & the kitchen staff later than they wanted to be there. They were yelling back & forth from dining room to kitchen like the restaurant was empty. We felt very rushed. We were the last people but it was only a little after 10:00 when we finished! We were staying at a hotel next door. & went back the next night for a drink after dinner somewhere else. Same deal...almost nobody at the bar except the staff...having beers! Would do Del Frisco next time instead."
    Dined on 2/6/2014
  • "I booked a table at the Palm for my wife's birthday, hoping for a good table with a respectable volume level and great food. While the food and service were very good, the table was horrible. The host sat the two of us in a room surrounded by parties of 6 to 8 people who were very loud. My wife and I couldn't have a conversation across the table due to the noise. We couldn't order our food unless the waitress came over and leaned into our faces just to hear us. We've dined at Palm's in Orlando, and in Vegas, and I have to say that the Charlotte Palm Restaurant is poorly run compared to the others. I was hoping to make this restaurant my go to place for special occasions / romantic diners but after this experience, there is no chance."
    Dined on 2/1/2014
  • "Quite pricey but certainly worth it for special occasions. The food was good if not very good. The wait staff was exceptional!"
    Dined on 2/1/2014
  • "The Palm in located next to the Hampton Inn at Phillips Place ...the perfect location if you are in Charlotte for shopping at the South Park Mall. The food was great and the service was professional and the best anywhere around. We loved the ambiance and the feeling of a real old fashioned New York restaurant right here in the South. We'll be back soon."
    Dined on 1/30/2014
  • "We had a great experience at Palm. The food was excellent and the service was outstanding. It is a pricey meal, but the food and service lived up to the cost. To me, the atmosphere is more geared towards business meetings or small groups of friends. I didn't necessarily find this to be a romantic environment. The bar was packed so we had to cocktail on the outskirts. Made it hard to tell how "hip" the bar scene was. Overall, I would recommend and go to this restaurant again."
    Dined on 1/25/2014
  • "I thought the food was okay and the price was too pricey. There were several groups in there and one group was so darn loud I could not hear the people in my own party. I think the place is too congested. The location and the outside is great. This was my second time at the Palm, and I don't for see myself going back. The service was good, but the food just wasn't worth the price (and I enjoy eating out at very nice restaturants and don't mine paying expensive prices for good food)... I just wan't impress with the food...nothing to brag about."
    Dined on 1/26/2014
  • "It was the first time my husband and I came to The Palm and we had a wonderful experience. The server was very courteous and helped us in a timely manner. The food was delicious. This is a great place for a nice date or a small group gathering. Overall was a great night! Would definitely come again!"
    Dined on 1/18/2014
  • "My fiancé and I had an absolutely wonderful time this past Saturday evening. Not only was the food outstanding, but the waitress, whose name I unfortunately forgot, was wonderful. She was attentive, but not overbearing. She gave suggestions when we asked for them, and she was both friendly and personable. We don't get the opportunity to go to nicer restaurants very often, so the evening was a special treat for us. Thank you so much!"
    Dined on 1/18/2014
  • "This resturant was not as special as I anticipated. The food was really ok but no better than many chain restaurants who charge half as much. It was nice but not outstanding and not worth the $$"
    Dined on 1/17/2014
  • "Food was excellent. The wait staff was attentive, but somewhat annoying."
    Dined on 1/15/2014
  • "We've been dining at the Palm for years and always are guaranteed the best food, friendliest & most professional staff, and most enjoyable time."
    Dined on 12/23/2013
  • "From driving in to driving out...there is not one thing we could say negatively about our evening at The Palm. Food and service were absolutely perfect. It was our first time at The Palm and we really don't know why we had not gone before, as we always try different restaurants. I love a server who "knows" the food and she nailed it on the Chilean Sea Bass for me, even suggesting the prep method. My husband had a veal entree that he enjoyed. I tasted my husband's garden vegetable soup..an explosian of wonderful flavor from a comfort food that we make quite often at home. (must figure out some of their spices/flavor additions to enhance our version!) All in all, it was a perfect evening at The Palm."
    Dined on 1/4/2014