Palm Court at the Carltun
Palm Court at the Carltun

Palm Court at the Carltun

  • Dining Style: Fine Dining
  • Website: http://www.thecarltun.com/restaurant_the_palm_court.html
  • Phone: 5165420700x1
  • Hours of Operation:
    Lunch: Tuesday - Friday: 12:00pm - 3:00pm

    Dinner: Tuesday - Friday: 5:00pm - 10:00pm, Saturday: 6:00pm - 11:00pm

    Brunch: Sunday: 11:00am - 3:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Continental, American
  • Executive Chef: Rodrigo Bernal
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cigar Room, Entertainment, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, View, Weekend Brunch, Wheelchair Access, Wine
  • Catering: Formal Ballroom seats up to 300 with dance floor.
    Outdoor formal gardens
    Private event rooms
    Ceremony space
    Weddings, Engagement Parties, Baby & Bridal Showers, Bar/Bat Mitzvah, Christenings, Birthday Parties, Sweet 16's, Fundraisers, Corporate Events.
  • Private Party Contact: Debbie Hart 5165420700x2
  • Entertainment: Seasonal Music & Entertainment
  • Special Events: Tuesday - Friday Wine Tasting Special Menu
    Tuesday - Saturday Price-Fix Menu
    Saturday Night Surf & Turf Menu
    Sunday Brunch

Getting there

  • Cross Street: Merrick Ave. & Stewart Ave.
  • Public Transit: Closest LIRR station is Westbury
  • Parking: Valet
A word from Palm Court at the Carltun
The Palm Court is the main restaurant at The Carltun and it has been acclaimed by Zagat's Restaurant Guide to be the most beautiful and romantic restaurant on Long Island.
Coupled with the Wine Spectator magazine's recognition of its wine list as one of the "...most outstanding restaurant wine lists in the world," our diners have the best atmosphere conceivable for an extraordinary dining experience.
Continued
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerRomantic
  • Diners' Choice WinnerContinental
Palm Court at the Carltun reviews from OpenTable diners
52 reviews since June 3, 2014
Overall Rating4.2
  • Food4.2
    Service4.2
  • Ambiance4.4
    Noise LevelModerate
88% of reviewers would recommend this restaurant to a friend.
special occasion (39)romantic (26)great for outdoor dining (24)scenic view (20)good for groups (16)fit for foodies (16)great for brunch (15)neighborhood gem (14)notable wine list (13)great for lunch (13)hot spot (4)late-night find (3)vibrant bar scene (3)kid-friendly (2)Show More
  • Perfect Birthday Brunch for Mom
    OpenTable Diner Since 2014
    Dined on 9/28/2014
    I brought my mom here for here birthday brunch, it was wonderful. I scored major points ;) the staff was friendly and attentive. The food was delicious and I would definitely return. Thank you all for making my moms birthday experience beautiful. P.S. they even wrote happy birthday with her name on the desert plate, she was very excited.
    Special Features:
    great for brunch, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Huge disappointment
    Waitress
    Dined on 9/24/2014
    The service was pretty marginal. Went for my 25th anniversary.I was a waiter for 20 years, so I may be pickier than most, but there were some major problems here. There was so much time between courses, took at least 20 minutes to get a drink on the table,had to ask for water refills and chase down the check.The place was pretty empty during the week and there was ample staff; when I passed the kitchen door, I heard a large group yucking it up...so that's where they were!Glassware was dingy, both wine and the hurricane lamps.Step it up here, guys.Come out of the kitchen and pay proper attention to your customers. Our waiter just seemed lazy!Your wine knowledge means nothing if you take forever to bring me a glass. A clean one would be nice.
    Special Features:
    fit for foodies, great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • eatsout2VIP
    Dined on 9/13/2014
    The food and service were exceptional. Too bad it is so noisy. I felt sorry for the singer. I am sure no one could hear him.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great for octogenarians!
    Larry892VIP
    Dined on 9/11/2014
    I recently had dinner at The Palm Court and the atmosphere couldn't have been more disappointing. The restaurant was almost empty and most of those who were dining there were as old as the decor in the restaurant. Updates should have been done 2-3x since they last made changes to the decor and in an effort to attract more people. The views of the gold course are beautiful, but I couldn't even focus on them as I was so engrossed in all of the other distractions. The food was average and we even had to send back the tuna appetizer as it was loaded with so much salt. Thwere are so many nicer, more energetic restaurants in the area with much better food; do not waste your time at the Palm Court.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Palm Court Review
    sasdining8
    Dined on 9/6/2014
    The overall experience was wonderful. The service and food were excellent and they also had music which created a positive experience to the evening. Would highly recommend.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Fitz
    Dined on 9/6/2014
    Tables a little too close together. Should add better wines by the glass
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • LovedIt
    Dined on 8/31/2014
    The Carltun brunch was fantastic - and I plan to have my wedding there next summer!
    Special Features:
    fit for foodies, great for brunch, great for lunch, great for outdoor dining, kid-friendly, neighborhood gem, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Dining Experience!
    dininout
    Dined on 8/30/2014
    Great food, and service. Love it here! Always consistent great food. I would highly recommend.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Disappointed
    andrewVIP
    Dined on 8/22/2014
    Dinner took over 2 hours. There was considerable wait times stating with sitting down and waiting for water. I would have enjoyed it more if we didn't keep saying what is taking so long-even waiting for credit cards being returned after server had taken to process.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Disappointed
    ThegerVIP
    Dined on 8/10/2014
    Arrived on a Sunday to have brunch outside. It was a beautiful day, but was very disappointed in the food. 2 in my party ordered the Suckling Pig, being in the restaurant & catering business for years, I could tell this dish was left over from a Catering Party from the weekend. I was served the ends which they usually don't serve for a party, and the bones. I don't complain, I just don't come back, bad for business. I have had many excellent meals here before, but would say I don't think I would return for brunch to eat leftovers. If you can't serve fresh food, don't serve it at all. I will say, I will return again, but not for Sunday brunch. Too bad.
    Special Features:
    great for outdoor dining
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • elorac
    Dined on 8/10/2014
    Wonderful place for a special occasion. The Sunday brunch is delightful
    Special Features:
    great for brunch, great for outdoor dining, romantic, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointing
    AdamsVIP
    Dined on 8/9/2014
    We have been there at least 4 times in past two years. Saturday night was very disappointing. Service and food quality not what it has been. We waited very long for entree and steak tough or over cooked. We waited for dessert so very long we almost got up to leave. When it arrived, it was a dry donut with ice cream (which was good). We left the restaurant a bit disgruntled and disappointed. Cannot say when we will be back.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A Gem
    OpenTable Diner Since 2005
    Dined on 8/9/2014
    Great food. Great service. Great views. Only negative is the $37.95 price fix dinner menu was not offered or mentioned by the staff until we asked about it. However, another more expensive $63 special menu was printed and placed at each setting. That was a bit off putting. Enjoyed the patio and reggae band. Otherwise no disappointments.
    Special Features:
    great for outdoor dining, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Smoking Allowed, too bad
    phillyVIP
    Dined on 8/8/2014
    It was a beautiful evening and thought that we should go to the Carltun and enjoy the outdoor dining w/music. All was going well, we were served our wine and an appetizer when suddenly cigar smoke filled the air. It was terrible. We could no longer smell the food. I asked to speak to the Manager. He said that there is a designated smoking area for those who just want to sit and relax and enjoy their beverage with a cigar. I could not believe that this is possible in New York. I assumed that smoking was prohibited in restaurants. We will never return to that restaurant again. This is a terrible policy for the outdoors, whereas, cigar smoke is very offensive to those who are cancer survivors or undergoing treatment.
    Special Features:
    great for outdoor dining
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Wonderful for a special occation
    GREAT
    Dined on 8/3/2014
    Too loud was difficult to have a conversation. Everything else was enjoyable.
    Special Features:
    great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Nice but so slow.....
    TKLBH
    Dined on 8/3/2014
    Went for my mothers birthday brunch and the setting and decor were lovely. Brunch selection and price were good, and the food was good. But service was terrible. Hostess and wait staff seemed rather condescending, as if we did not belong there. Maybe they have not had much experience with an entire Asian family who actually speak perfect English, and who actually expect the service we pay for. Not terribly busy at all but the prixe fixe courses were so slow to be served! I will not be returning or recommending.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • NO MUSIC?
    eichlikestogoout
    Dined on 8/1/2014
    It was advertised that there is music on Friday nights, which was a draw for me. When I arrived at 7 p.m. they said that the band cancelled, due to a weather forecast. All they had to do was go inside, there was plenty of room for that. Food always excellent. Pricey place, but they had a price fixed menu for $58; but selection looked not too g
    Special Features:
    romantic, special occasion, late-night find, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Used to be Good
    RobertH
    Dined on 7/24/2014
    We have recently reserved a table for 2 as a special occasion, given it that it was our wedding anniversary. This was highlighted during the reservation and I have requested that they pay attention to details and that they provide candle light with the desert. They have agreed to these details and it sounded that the service we were used to a few years ago is all in order. Unfortunately, the service experienced was sub par and there request with respect to the anniversary based desert option has never materialized. Additionally, the service was sloppy and rushed.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • A favorite in all seasons
    OpenTable Diner Since 2014
    Dined on 7/23/2014
    Our go to restaurant when we want that special feel of being in a special place to be with friends. Varied menu with something for everyone, moderate prices, but it could use some updating. Spicy tuna wrap a hit! Grilled veggie panini flat, lacks flavor. Big plus is the bar with a full wine list and bartender who knows how to make a good mixed drink.
    Special Features:
    good for groups, great for outdoor dining, great for lunch, scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2011
    Dined on 7/15/2014
    We had a great time!!! Food was fabulous, service was impeccable and just an overall great experience. I will definitely be coming back to The Palm Court in the very near future.
    Special Features:
    great for brunch, good for groups, romantic, special occasion, scenic view, neighborhood gem, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fabulous
    Lovebug
    Dined on 7/13/2014
    Great food, Excellent service. If you are looking for 'an out of this world experience' you have to dine here.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, romantic, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A little let down
    CIAPOP
    Dined on 7/5/2014
    After coming here once or twice a year as something to look forward to we were a little disappointed. While still beautiful and elegant, we were surprised that such a pristine, white glove service would seat us at a table with 2 very noticeable sauce spots on the table cloth. The staff quickly changed the linen. The food, which we had always found exceptional, was good with 1 major disappointment. The lamb chops, while flavorful, were very chewy and sinuous. The wait staff seemed to lack coordination in menu knowledge and orders placed. The table next to us sent their order back twice after 'not serving what was ordered'. We hope this was a one off and the Carltun will regain it's high standards when we return.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2014
    Dined on 6/29/2014
    My husband and I came here for his birthday and when he stated the risotto in his meal was over cooked instead of rectifying the problem our server stated that's just how they cook it. As far as I know over cooked means just that. The server didn't even offer to take it back!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Awesome!!! Def telling friends.
    Tocnoc
    Dined on 6/26/2014
    Awesome! Definitely coming back and telling friends and family! What a gem! Delicious food and lovely service. Loved the ambiance!!!
    Special Features:
    good for groups, great for outdoor dining, romantic, special occasion, scenic view, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • cindala
    Dined on 6/26/2014
    Great for special occasions. I would, however, inform the person making the reservation if there will be outside "rock" band entertainment. This, of course, is up to every individual making a reservation. Since my husband and I were celebrating our "32nd" wedding anniversary, we especially liked the intimacy and quietness of the restaurant inside, before the "rock" band started to play.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Bill
    Dined on 6/14/2014
    The food was excellent and so was the service. The only drawback is that tables of two are grouped together where there is a common bench. So adjacent couples sit close to eachother which in turn limits privacy.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great!!!... but beware of smokers!
    8out
    Dined on 6/14/2014
    The view from the outdoor patio was fantastic. A live band played lounge classics. The food was delicious and the service, terrific. I enjoyed a special that had four signature dishes. If you are looking for a romantic evening, this is the spot to come. We ate here this weekend and the only issue I had was the mixture of bar and dining crowds on the patio. Loud, cigar & cigarette smokers were a turn off for us as we were trying to enjoy a romantic evening.
    Special Features:
    great for outdoor dining, romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Nice restaurant with outside dining
    KkassVIP
    Dined on 6/14/2014
    The food was great and I would definately go back.
    Special Features:
    great for outdoor dining, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • always dependable
    Papalo
    Dined on 6/12/2014
    On Thursday, we dined with my great nephew, his fiancee and my brothers and their wives. It was to celebrate the upcoming nuptials of my great nephew. The food and service were excellent, as usual. We have dined at Palm Court many times and find it to be the most elegant restaurant in Nassau County. I would definitely recommend Palm Court for a great dining experience and especially for a special occasion.
    Special Features:
    good for groups, romantic, special occasion, scenic view, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 23 ratings-only reviews submitted since June 3, 2014
    • Overall Rating4.5
    • Food4.4
    • Ambiance4.6
    • Service4.5
    • Noise LevelQuiet
  • The following 183 reviews are from the Palm Court at the Carltun reviews archive.
  • EXCELLENT!!!
    Foodie123
    Dined on 6/1/2014
    I took my friend here for her birthday and we absolutely loved everything about it. The food was excellent, the staff was extremely professional and since it was a beautiful day, we sat on the patio. The staff noticed that the table was not balanced right away and two men came to level the table within minutes. Everything was beautiful and I can't recommend this restaurant enough. I brought my infant and he was fine but I have to note that there were people smoking outside right by us and we could smell the smoke as we ate. I had to move my child away from the table several times so he would not be exposed to the smoke.
    Special Features:
    great for brunch, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, scenic view, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Wonderful as always
    Jean
    Dined on 5/25/2014
    My friends and family have been going to the Palm Court for a number of years now, and we have never come out dissatisfied. The service is excellent and the choices on the menu are many. We love eating inside and looking out the windows over the patio and golf course. I would recommend coming here especially for a special occasion. You wont regret it.
    Special Features:
    great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Special Occasion Restaurant
    OpenTable Diner Since 2008
    Dined on 5/24/2014
    We celebrated an 80th birthday with the family and had a great round table. The food was excellent and the restaurant was very pretty. I would definitely come back for special occasions.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Ms. Redhead
    RedheadFoodie
    Dined on 5/24/2014
    Beautiful setting. Perfect for a special occasion. Service was excellent.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Superb
    kgulbin
    Dined on 5/21/2014
    I brought a group of colleagues here for a congratulations celebration. Everyone was very impressed with every aspect of the experience. Each person chose different appetizers and main dishes and desserts and everybody was more than happy with the choices. I highly recommend.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Lovely dinner
    LIlenore
    Dined on 5/17/2014
    The food was excellent, the service was very good with a perfect pacing of courses. The staff made you feel valued. I had only been her once before for a brunch, but will return for dinner again.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Perfect for quiet lunch
    Alex
    Dined on 5/16/2014
    After spending lunch with a good friend from overseas, I am strongly recommending this restaurant as the place to go. Valet parking excellent, hostess professional and friendly, and the service and quality of food was incredible. We were not rushed and could enjoy a wonderful meal and linger over coffee and dessert
    Special Features:
    fit for foodies, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • sandy
    Dined on 5/10/2014
    Great dining experience, food and ambiance ... a little noisy that particular night due to communion and birthday celebrations with children. Think that should be booked earlier prior to dinner time (8 pm).
    Special Features:
    great for outdoor dining, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Perfect in every way!
    WellFed
    Dined on 5/4/2014
    Beautiful atmosphere inside and out, good food nicely presented.
    Special Features:
    great for brunch, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Wish the food were better
    veffVIP
    Dined on 5/3/2014
    Palm Court is a beautiful, well kept up venue. Peter, our server was wonderful! We waited about 45 minutes for a table and finally a hostess asked us if we wanted to be seated in the wine cellar. (We know the place and find the wine cellar to be a good choice. There was a keyboardist and singer in the main room upstairs, so the place was a little noisy.) Both venues are nice settings for dinner. We ordered the duck and the lamb chops. Lamb chops did not taste like they were prepared fresh. Duck was fried. The hostess offered us dessert on the house because of our wait to get seated.
    Special Features:
    Great for Brunch, Good for Groups, Romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Nice experience
    Greco
    Dined on 5/3/2014
    The food was good service very attentive loved the ambiance cant wait to go in the summer and dine outside the grounds are so pretty....
    Special Features:
    great for brunch, good for groups, great for outdoor dining, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.