Palm Court at the Carltun
Palm Court at the Carltun

Palm Court at the Carltun

  • Dining Style: Fine Dining
  • Website: http://www.thecarltun.com/restaurant_the_palm_court.html
  • Phone: 5165420700x1
  • Hours of Operation:
    Lunch: Tuesday - Friday: 12:00pm - 3:00pm

    Dinner: Tuesday - Friday: 5:00pm - 10:00pm, Saturday: 6:00pm - 11:00pm

    Brunch: Sunday: 11:00am - 3:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Continental, American
  • Executive Chef: Rodrigo Bernal
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cigar Room, Entertainment, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, View, Weekend Brunch, Wheelchair Access, Wine
  • Catering: Formal Ballroom seats up to 300 with dance floor.
    Outdoor formal gardens
    Private event rooms
    Ceremony space
    Weddings, Engagement Parties, Baby & Bridal Showers, Bar/Bat Mitzvah, Christenings, Birthday Parties, Sweet 16's, Fundraisers, Corporate Events.
  • Private Party Contact: Debbie Hart 5165420700x2
  • Entertainment: Seasonal Music & Entertainment
  • Special Events: Tuesday - Friday Wine Tasting Special Menu
    Tuesday - Saturday Price-Fix Menu
    Saturday Night Surf & Turf Menu
    Sunday Brunch

Getting there

  • Cross Street: Merrick Ave. & Stewart Ave.
  • Public Transit: Closest LIRR station is Westbury
  • Parking: Valet
A word from Palm Court at the Carltun
The Palm Court is the main restaurant at The Carltun and it has been acclaimed by Zagat's Restaurant Guide to be the most beautiful and romantic restaurant on Long Island.
Coupled with the Wine Spectator magazine's recognition of its wine list as one of the "...most outstanding restaurant wine lists in the world," our diners have the best atmosphere conceivable for an extraordinary dining experience.
Continued
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerContinental
  • Diners' Choice WinnerGreat for Brunch
Palm Court at the Carltun reviews from OpenTable diners
57 reviews since May 1, 2014
Overall Rating4.3
  • Food4.3
    Service4.2
  • Ambiance4.5
    Noise LevelModerate
86% of reviewers would recommend this restaurant to a friend.
special occasion (40)romantic (31)scenic view (25)great for outdoor dining (24)great for brunch (18)notable wine list (17)good for groups (17)fit for foodies (13)neighborhood gem (12)great for lunch (11)vibrant bar scene (4)hot spot (4)late-night find (3)kid-friendly (1)Show More
  • Disappointed
    andrewVIP
    Dined on 8/22/2014
    Dinner took over 2 hours. There was considerable wait times stating with sitting down and waiting for water. I would have enjoyed it more if we didn't keep saying what is taking so long-even waiting for credit cards being returned after server had taken to process.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • elorac
    Dined on 8/10/2014
    Wonderful place for a special occasion. The Sunday brunch is delightful
    Special Features:
    great for brunch, great for outdoor dining, romantic, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointing
    AdamsVIP
    Dined on 8/9/2014
    We have been there at least 4 times in past two years. Saturday night was very disappointing. Service and food quality not what it has been. We waited very long for entree and steak tough or over cooked. We waited for dessert so very long we almost got up to leave. When it arrived, it was a dry donut with ice cream (which was good). We left the restaurant a bit disgruntled and disappointed. Cannot say when we will be back.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A Gem
    OpenTable Diner Since 2005
    Dined on 8/9/2014
    Great food. Great service. Great views. Only negative is the $37.95 price fix dinner menu was not offered or mentioned by the staff until we asked about it. However, another more expensive $63 special menu was printed and placed at each setting. That was a bit off putting. Enjoyed the patio and reggae band. Otherwise no disappointments.
    Special Features:
    great for outdoor dining, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Wonderful for a special occation
    GREAT
    Dined on 8/3/2014
    Too loud was difficult to have a conversation. Everything else was enjoyable.
    Special Features:
    great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Nice but so slow.....
    TKLBH
    Dined on 8/3/2014
    Went for my mothers birthday brunch and the setting and decor were lovely. Brunch selection and price were good, and the food was good. But service was terrible. Hostess and wait staff seemed rather condescending, as if we did not belong there. Maybe they have not had much experience with an entire Asian family who actually speak perfect English, and who actually expect the service we pay for. Not terribly busy at all but the prixe fixe courses were so slow to be served! I will not be returning or recommending.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • NO MUSIC?
    eichlikestogoout
    Dined on 8/1/2014
    It was advertised that there is music on Friday nights, which was a draw for me. When I arrived at 7 p.m. they said that the band cancelled, due to a weather forecast. All they had to do was go inside, there was plenty of room for that. Food always excellent. Pricey place, but they had a price fixed menu for $58; but selection looked not too g
    Special Features:
    romantic, special occasion, late-night find, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Used to be Good
    RobertH
    Dined on 7/24/2014
    We have recently reserved a table for 2 as a special occasion, given it that it was our wedding anniversary. This was highlighted during the reservation and I have requested that they pay attention to details and that they provide candle light with the desert. They have agreed to these details and it sounded that the service we were used to a few years ago is all in order. Unfortunately, the service experienced was sub par and there request with respect to the anniversary based desert option has never materialized. Additionally, the service was sloppy and rushed.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • A favorite in all seasons
    OpenTable Diner Since 2014
    Dined on 7/23/2014
    Our go to restaurant when we want that special feel of being in a special place to be with friends. Varied menu with something for everyone, moderate prices, but it could use some updating. Spicy tuna wrap a hit! Grilled veggie panini flat, lacks flavor. Big plus is the bar with a full wine list and bartender who knows how to make a good mixed drink.
    Special Features:
    good for groups, great for outdoor dining, great for lunch, scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2011
    Dined on 7/15/2014
    We had a great time!!! Food was fabulous, service was impeccable and just an overall great experience. I will definitely be coming back to The Palm Court in the very near future.
    Special Features:
    great for brunch, good for groups, romantic, special occasion, scenic view, neighborhood gem, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fabulous
    Lovebug
    Dined on 7/13/2014
    Great food, Excellent service. If you are looking for 'an out of this world experience' you have to dine here.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, romantic, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A little let down
    CIAPOP
    Dined on 7/5/2014
    After coming here once or twice a year as something to look forward to we were a little disappointed. While still beautiful and elegant, we were surprised that such a pristine, white glove service would seat us at a table with 2 very noticeable sauce spots on the table cloth. The staff quickly changed the linen. The food, which we had always found exceptional, was good with 1 major disappointment. The lamb chops, while flavorful, were very chewy and sinuous. The wait staff seemed to lack coordination in menu knowledge and orders placed. The table next to us sent their order back twice after 'not serving what was ordered'. We hope this was a one off and the Carltun will regain it's high standards when we return.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2014
    Dined on 6/29/2014
    My husband and I came here for his birthday and when he stated the risotto in his meal was over cooked instead of rectifying the problem our server stated that's just how they cook it. As far as I know over cooked means just that. The server didn't even offer to take it back!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Awesome!!! Def telling friends.
    Tocnoc
    Dined on 6/26/2014
    Awesome! Definitely coming back and telling friends and family! What a gem! Delicious food and lovely service. Loved the ambiance!!!
    Special Features:
    good for groups, great for outdoor dining, romantic, special occasion, scenic view, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • cindala
    Dined on 6/26/2014
    Great for special occasions. I would, however, inform the person making the reservation if there will be outside "rock" band entertainment. This, of course, is up to every individual making a reservation. Since my husband and I were celebrating our "32nd" wedding anniversary, we especially liked the intimacy and quietness of the restaurant inside, before the "rock" band started to play.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Bill
    Dined on 6/14/2014
    The food was excellent and so was the service. The only drawback is that tables of two are grouped together where there is a common bench. So adjacent couples sit close to eachother which in turn limits privacy.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great!!!... but beware of smokers!
    8out
    Dined on 6/14/2014
    The view from the outdoor patio was fantastic. A live band played lounge classics. The food was delicious and the service, terrific. I enjoyed a special that had four signature dishes. If you are looking for a romantic evening, this is the spot to come. We ate here this weekend and the only issue I had was the mixture of bar and dining crowds on the patio. Loud, cigar & cigarette smokers were a turn off for us as we were trying to enjoy a romantic evening.
    Special Features:
    great for outdoor dining, romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Nice restaurant with outside dining
    KkassVIP
    Dined on 6/14/2014
    The food was great and I would definately go back.
    Special Features:
    great for outdoor dining, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • always dependable
    Papalo
    Dined on 6/12/2014
    On Thursday, we dined with my great nephew, his fiancee and my brothers and their wives. It was to celebrate the upcoming nuptials of my great nephew. The food and service were excellent, as usual. We have dined at Palm Court many times and find it to be the most elegant restaurant in Nassau County. I would definitely recommend Palm Court for a great dining experience and especially for a special occasion.
    Special Features:
    good for groups, romantic, special occasion, scenic view, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • EXCELLENT!!!
    Foodie123
    Dined on 6/1/2014
    I took my friend here for her birthday and we absolutely loved everything about it. The food was excellent, the staff was extremely professional and since it was a beautiful day, we sat on the patio. The staff noticed that the table was not balanced right away and two men came to level the table within minutes. Everything was beautiful and I can't recommend this restaurant enough. I brought my infant and he was fine but I have to note that there were people smoking outside right by us and we could smell the smoke as we ate. I had to move my child away from the table several times so he would not be exposed to the smoke.
    Special Features:
    great for brunch, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, scenic view, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Wonderful as always
    Jean
    Dined on 5/25/2014
    My friends and family have been going to the Palm Court for a number of years now, and we have never come out dissatisfied. The service is excellent and the choices on the menu are many. We love eating inside and looking out the windows over the patio and golf course. I would recommend coming here especially for a special occasion. You wont regret it.
    Special Features:
    great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Special Occasion Restaurant
    OpenTable Diner Since 2008
    Dined on 5/24/2014
    We celebrated an 80th birthday with the family and had a great round table. The food was excellent and the restaurant was very pretty. I would definitely come back for special occasions.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Ms. Redhead
    RedheadFoodie
    Dined on 5/24/2014
    Beautiful setting. Perfect for a special occasion. Service was excellent.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Superb
    kgulbin
    Dined on 5/21/2014
    I brought a group of colleagues here for a congratulations celebration. Everyone was very impressed with every aspect of the experience. Each person chose different appetizers and main dishes and desserts and everybody was more than happy with the choices. I highly recommend.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Lovely dinner
    LIlenore
    Dined on 5/17/2014
    The food was excellent, the service was very good with a perfect pacing of courses. The staff made you feel valued. I had only been her once before for a brunch, but will return for dinner again.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Perfect for quiet lunch
    Alex
    Dined on 5/16/2014
    After spending lunch with a good friend from overseas, I am strongly recommending this restaurant as the place to go. Valet parking excellent, hostess professional and friendly, and the service and quality of food was incredible. We were not rushed and could enjoy a wonderful meal and linger over coffee and dessert
    Special Features:
    fit for foodies, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • sandy
    Dined on 5/10/2014
    Great dining experience, food and ambiance ... a little noisy that particular night due to communion and birthday celebrations with children. Think that should be booked earlier prior to dinner time (8 pm).
    Special Features:
    great for outdoor dining, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Perfect in every way!
    WellFed
    Dined on 5/4/2014
    Beautiful atmosphere inside and out, good food nicely presented.
    Special Features:
    great for brunch, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Wish the food were better
    veffVIP
    Dined on 5/3/2014
    Palm Court is a beautiful, well kept up venue. Peter, our server was wonderful! We waited about 45 minutes for a table and finally a hostess asked us if we wanted to be seated in the wine cellar. (We know the place and find the wine cellar to be a good choice. There was a keyboardist and singer in the main room upstairs, so the place was a little noisy.) Both venues are nice settings for dinner. We ordered the duck and the lamb chops. Lamb chops did not taste like they were prepared fresh. Duck was fried. The hostess offered us dessert on the house because of our wait to get seated.
    Special Features:
    Great for Brunch, Good for Groups, Romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Nice experience
    Greco
    Dined on 5/3/2014
    The food was good service very attentive loved the ambiance cant wait to go in the summer and dine outside the grounds are so pretty....
    Special Features:
    great for brunch, good for groups, great for outdoor dining, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Disappointing
    OpenTable Diner Since 2005VIP
    Dined on 5/3/2014
    The food at the Palm Court is actually pretty good. I had the grilled octopus appetizer. We'll seasoned & tender. I had the Chilean Sea Bass Entree. I asked them to do it without the port reduction, which they did. Cooked perfectly, we'll seasoned. My wife had the lobster Mac & cheese. Sadly loaded with ham or pancetta which detracted from the dish. Nice wine list. Sadly our waiter didn't know much about wine service. He overfilled the glasses by a lot & then it was self serve after that. After he took our order & came to pour the wine we didn't see much of him until dessert, which we skipped. We were already there for 3 hours. The food runners had no idea who ordered what & rather than ask they guessed wrong every time. Not recommended.
    Special Features:
    Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Ratings-Only Reviews
    Based on 26 ratings-only reviews submitted since May 1, 2014
    • Overall Rating4.5
    • Food4.4
    • Ambiance4.7
    • Service4.4
    • Noise LevelModerate
  • The following 171 reviews are from the Palm Court at the Carltun reviews archive.
  • Excellent place for an anniversary
    Jimmy
    Dined on 4/18/2014
    We dined at Carltun Friday of Easter weekend. Not sure what to expect but were pleasantly surprised. The large open was tastefully decorated and the tables were not crowded. The staff was very attentive and the food was delicious.
    Special Features:
    Romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Night at The Palm Court
    AdamsVIP
    Dined on 4/12/2014
    Food is excellent and the Full dinner is the best deal around! Plus you get entertainment for the conservative or older but great fun and delicious food.
    Special Features:
    fit for foodies, great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Delicious!
    BABS
    Dined on 4/5/2014
    Best octopus grilled salad Ive ever had. Good chilean sea bass. Great service. Nice atmosphere. Will return
    Special Features:
    fit for foodies, good for groups, great for brunch, romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A Special-Occasion Gem!
    Robby42
    Dined on 4/4/2014
    A lovely, romantic spot for celebrating a special occasion. Delicious, creative food, attentive service, excellent all around!
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Beautiful Birthday Celebration
    Table4Two
    Dined on 4/4/2014
    A first class experience! The entertainment was a delightful addition to the cuisine and ambience. The staff is extremely attentive. Fantastic restaurant for a special occasion!
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Bad Dining Experience
    2foodies
    Dined on 3/29/2014
    Although it has been some time since we last went to the Palm Court, we used to dine there frequently and were expecting a fabulous meal for my husband's birthday celebration. Our appetizers were delivered very quickly leading us to think they had been prepared ahead of time. We both ordered the Filet Mignon and Shrimp. We ordered them medium. They both arrived extremely rare. We sent them both back. I received a new Filet, it again was extremely rare. My husband's came back out rare but edible. I sent mine back again. Our waiter commented that I probably wanted it cooked medium well. I said no I just didn't want it raw. This time my steak was delivered well done. We left without having dessert and have no plans of returning.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Special spot
    Mary
    Dined on 3/28/2014
    Friday lunch is a tough time to find a spot worthy to intimately celebrate a wedding but this was just the right spot. Historic, classy, yet comfortable. It was a beautiful and tasty spot!
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great brunch
    Meganm
    Dined on 3/23/2014
    The Palm Court has an excellent Sunday brunch in a sophisticated atmosphere!
    Special Features:
    good for groups, great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Very limited brunch menu
    mfoxjackson
    Dined on 3/23/2014
    Great service and ambiance, but the food menu is extremely limited and truth be told not that great tasting. Mushroom barley soup was the consistency of oatmeal, eggs florentine had a VERY bland mornay sauce, brownie dessert was served cold. Bloody Mary's were tasty!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet