Palace Café
Palace Café

Palace Café

  • Dining Style: Casual Elegant
  • Website: http://www.palacecafe.com/
  • Phone: (504) 523-1661
  • Hours of Operation:
    Lunch: Monday - Saturday: 11:30am - 2:30pm
    Dinner: Nightly: 5:30pm - 'till
    Sunday Brunch: 10:30am - 2:30pm
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Seafood, Creole / Cajun / Southern
  • Executive Chef: Brandon Muetzal
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Cafe, Farm to Table, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wine
  • Entertainment: We offer a live jazz brunch every Sunday from 10:30am-2:30pm featuring the Joe Simon Trio.
  • Special Events: All Private Dining Reservations must be made through our Group Sales Department. Please contact Sales at 504-521-8310 for information.

Getting there

  • Cross Street: Chartres Street
  • Public Transit: Easily accessible by the Saint Charles Streetcar & the Canal Street car.
  • Parking: Public Lot
  • Parking Details: For parking we offer discounted parking at the Marriott next door, based on availability. If this lot if full, we recommend the following garages, but are unable to offer discounted rates: The Sheraton Hotel on Canal Street, the Wyndham Hotel on Royal Street, and Premium Parking Garage on Iberville Street.
A word from Palace Café
For two decades Palace Cafe has been serving award-winning, contemporary Creole cuisine in the historic Werlein Music building. Located downtown, at the entrance to the French Quarter, this Dickie Brennan restaurant is popular with visitors & locals alike.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Lunch
  • Diners' Choice WinnerCreole / Cajun / Southern
  • Diners' Choice WinnerMost Booked 1000-Point Tables
Palace Café reviews from OpenTable diners
266 reviews since July 27, 2014
Overall Rating4.2
  • Food4.3
    Service4.2
  • Ambiance4.3
    Noise LevelModerate
92% of reviewers would recommend this restaurant to a friend.
fit for foodies (136)good for groups (121)special occasion (112)great for lunch (81)great for brunch (66)neighborhood gem (56)romantic (55)hot spot (53)scenic view (40)great for outdoor dining (40)notable wine list (30)kid-friendly (18)late-night find (18)vibrant bar scene (9)Show More
  • Great experience
    OpenTable Diner Since 2014
    Dined on 11/22/2014
    Having our first dinner here as a married couple after we eloped to New Orleans was the perfect choice. We had an excellent table on the second floor overlooking Canal St. Our waiter was knowledgeable and made several appealing recommendations, and the food was superb. We would not have changed a thing!
    Special Features:
    fit for foodies, good for groups, hot spot, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • The noise level at the Palace is extreme.
    OpenTable Diner Since 2014
    Dined on 11/21/2014
    The staff and cuisine at the Palace show the Brennan family dedication to good food and service. However, they invite street singers in to perform. It's impossible to talk above the noise level they provide as they go from table to table performing for tips.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Aanrader als je in New Orleans bent
    OpenTable Diner Since 2014
    Dined on 11/19/2014
    Op de Rand van the French District gelegen 2 verdieping restaurant met koloniale sfeer en gevarieerde menu kaart. Grandioze bediening, enigszins theatraal, maar ja je bent in de USA. Geen bier van de tap, maar lekkere wijnen. Prachtige plek om met z'n tweeen of een groep een avondje door te brengen. Reserveren, kan via hun website, is wel aan te raden.
    Special Features:
    great for outdoor dining, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Good food, medium service
    runtoeat
    Dined on 11/19/2014
    I dined at the Palace Cafe on 11/19 for lunch. The restaurant is very appealing in a retro style and nicely decorated. I was greeted by two servers, who seemed impressive at first. I ordered the andouille crusted fish (mahi mahi), which was served with seasoned potatoes and broccoli with a creole mustard sauce, and a glass of wine. The server brought a loaf of bread which had good flavor, but was very messy with crumbs everywhere as soon as it was broken. The food came quickly and was very good. I had to remind the server to bring my glass of wine and the other server refilled my iceless water with ice; not a huge deal, but I ordered it without ice. The only other service item to mention was that those bread crumbs remained on the wooden table even after my plates were cleared, which was annoying. I'm not a dessert eater so I passed on the complimentary bread pudding, but thought it was a nice offering. Overall, it was a good meal, but could have been great with slightly better service.
    Special Features:
    great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • WONDERFUL Food & Service
    hcfs
    Dined on 11/17/2014
    The food was amazing, the service was great! The restaurant itself has character and is great at accomidating large parties.
    Special Features:
    fit for foodies, good for groups, great for lunch, late-night find, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • sam & lee
    OpenTable Diner Since 2013
    Dined on 11/17/2014
    The Palace Cafe never disappoints. This trip we dined on crab meat cheesecake, shrimp tchefuncte and rib eye all of which were perfectly prepared. And as always the staff was friendly, helpful and simultaneously low key and efficient. Great experience.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Just a little too...
    Tooth
    Dined on 11/16/2014
    The food is just a little too trendy, the portion sizes just a little too big, the noise level just a little too high, the crowd just a little too touristy, but in a pinch it will do and once you are seated the servers give you a nice humane experience that leaves you feeling good.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • WIsconsinTravelerToo
    Dined on 11/16/2014
    We were quite pleased that we could get a same day reservation, especially with the Saints and 3 conferences in town. We were there for a birthday celebration. The food was fabulous, I wanted to pick-up the plate and lick it, but the restaurant is too fancy to be that gauche.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Brunch, yes! Jazz, not so much...
    NCGrl
    Dined on 11/16/2014
    Have eaten and loved the Palace Cafe since it opened, remember when it was Werlein's music store. Haven't been in town for a few years, met friends who'd never been to NOLA, took them there. Our table ordered oyster loaf, duck/gator gumbo, seafood gumbo, duck and waffles, cochon au lait pot pie, bananas foster. Food still amazing, service ok, but at 1pm, band on break, then played on the landing for about 20 minutes total, one of the musicians sat down to eat with friends around 2:00p. Renovations upstairs have hidden the beautiful architectural details, including the musical-themed cast iron balconies. Now just another good, expensive restaurant, one of many in town.
    Special Features:
    fit for foodies, great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Brunch in The Big Easy.
    Outoftowner
    Dined on 11/16/2014
    This was one of NO's highlights during our stay in The Big Easy. The food was delicious, the jazz music was perfect and the service was 'right on.' Thank you for a delightful Sunday Brunch.
    Special Features:
    fit for foodies, great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • OpenTable Diner Since 2011
    Dined on 11/14/2014
    The food was great, especially the crab meat cheesecake.
    Special Features:
    fit for foodies, good for groups, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Noisy restaurant - rushed service
    Xuxa
    Dined on 11/14/2014
    the noise level was extremely high. table was small even for two average sized people. Service was lacking -" look over you" type of wait staff even though there were plenty of them, Food was lukewarm and felt that the waiter was in such a hurry for us to leave. We did have dessert and it was delicious - crème brulee.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • great food; terrible service
    OpenTable Diner Since 2010
    Dined on 11/14/2014
    I was impressed by their flexibility when I wanted to change my reservation at the last minute, for a later time and four, instead of two, people. We had two waiters, both of whom were told that we were going to the theatre and they said that would be no problem and they'd see that we got out on time. Our show started at 8, and by 7:30 our entrees had still not arrived. When the food did show up, we had to scarf it down in order to make the show on time. I was very disappointed that our servers assured us they'd get us out on time, and yet offered no strategy - like skipping appetizers - to help us out.
    Special Features:
    fit for foodies, good for groups, kid-friendly, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Food was fair, Service average
    OpenTable Diner Since 2014
    Dined on 11/13/2014
    If you want real good food go to GW Fins, Muriel. Palace Cafe does not have any outstanding plate. Service is average. Our waiter harrassed us for more tip, totally irrational.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • really good food, love the,ambiance
    catwinks
    Dined on 11/13/2014
    We sat in front of the great big windows, and people watched as we dined. Service was great, food was delicious, just right for our pre- Saenger dinner!
    Special Features:
    fit for foodies, notable wine list, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Always come for the Bananas Foster...
    YolieVIP
    Dined on 11/12/2014
    I have to have my fix of Bananas Foster at a Brennan's restaurant when I'm in NOLA! But, I also leave the Palace Cafe with an overall satisfaction. The andouille crusted fish was perfect and my husband's pork shank was top notch. Always attentive service made this another great visit.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great New Orleans tradition
    OpenTable Diner Since 2012
    Dined on 11/11/2014
    I had the Ribeye which was superb. Perfectly prepared and presented and a very high quality cut. My wife had the andouille crusted fish and it was wonderful as well. The bread pudding was the right size and delicious. The service was well attended albeit the pace was as most New Orleans restaurants that is to say, relaxed. My only reason for not giving it 5 stars was the starter. I ordred the pan roasted oysters which sounded amazing. They weren't. The dish was a dissapointment. I was expecting something presented as roasted in their shells with butter and a delecate blend of spice and cheese. The 4 little Oysters disappeared in a mass of powdery substance. Choose another starter and the Palace could give a 5 star experience though.
    Special Features:
    fit for foodies, great for outdoor dining, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Get a window table upstairs!
    Camellia
    Dined on 11/11/2014
    Enjoyed people watching while enjoying a very good meal. Fish dishes were fresh and visually appealing.
    Special Features:
    fit for foodies, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Palace Cafe - Great Experience
    Livetoeat
    Dined on 11/11/2014
    Traveled to New Orleans and did not have dinner reservations. Used Open Table to make last minute reservations. Early evening dining. Was not crowded when we arrived, but filled up before we left. Born and raised in New Orleans, so my expectations are a bit high. Palace Cafe exceeded our every expectation. Crab Cheesecake appetizer was incredible. Wine list is very extensive. Save room for dessert. The white chocolate bread pudding is probably the best you will ever have. Cest bon.
    Special Features:
    fit for foodies, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Always Solid
    JonnyNoodles
    Dined on 11/10/2014
    I recommend Palace Cafe to locals and visitors alike. I have brought many visitors to Palace Cafe and it never disappoints. I wouldn't go so far as to call it a must-stop location, but you'll find exactly what you're looking for. Quality service and fantastic food. Less notable that other Brennan family restaurants and often overlooked, despite it's Canal Street location. It's often easy to find seats, but don't let that stop you from thinking it's any less quality in service or food than other famous Brennan destinations. It's a little to obvious to be called a "hidden gem", but it's often overlooked. Consider it.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Service and food, not great
    OpenTable Diner Since 2013
    Dined on 11/9/2014
    We waited on a wine menu for about 20 minutes and by time it came they asked us if we were ready to order our food. Food came really fast, not enough time to enjoy ourselves. Food was good, a little overpriced. Ribeye was very fatty.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • No where better!
    Caljord
    Dined on 11/9/2014
    My first visit to Palace Café was at brunch. It was fabulous. The waiter was extremely knowledgeable and had a personality to match. Made the visit all the more pleasant. The food was out of this world. Perfect! So good in fact that we made reservations for dinner that evening. It was absolutely the best meal I have ever had. I cannot say enough good things to justify it. I would and will recommend any and all that are looking for a place in New Orleans to dine. Fantastic job!!!!!!!!!
    Special Features:
    good for groups, great for brunch, great for lunch, hot spot, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Horrible service and subpar food
    Holly
    Dined on 11/8/2014
    Our waiter had way too many tables and could not handle them all. We had to ask twice to have our water refilled and my husband literally had to track him down in the restaurant to get out bill. Food was okay. My husband's salad and entree were too salty. We had better dinner at a restaurant out by the airport for 1/3 of the price.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • My experience would be better if. .
    OpenTable Diner Since 2009
    Dined on 11/8/2014
    The service was poor and the experience would have been better if I hadn't felt ignored. The crab cheesecake is an acquired taste and not one I shared. I enjoyed the quartet that circulated the room and unfortunately that was the high light of my visit.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Very dissapointed
    Sad2See
    Dined on 11/8/2014
    In a restaurant filled with staff we received our first courses quickly as if our table were needed. Then a table a seven young ladies were seated and we fell off the radar. Another waiter served our food (not unusual) but our glasses of wine emptied and we were at best an after thought. We did stay to order dessert and watched another table next to us order and have their desserts delivered and cooked table side. We waited. When our waiter came by we mentioned feeling abandoned and he apologized but explained he was working alone. The manager skipped our table as he stopped in the row of our tables (the only one skipped). We did speak to the manager who apologized and promised to have a word with the server. We have been coming for years.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Cajungal
    Dined on 11/8/2014
    The service was excellent and the waitress made our day. The experience is the first part to count when you feel at ease with great service to enjoy the rest of your meal. Everything we ordered was awesome . Would go back without any doubt.
    Special Features:
    great for lunch, hot spot, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great dinner
    CTgrrl
    Dined on 11/7/2014
    Our group of four enjoyed every bite of food we ordered! The andouille crusted fish (entree) was particularly good. For something different, try the gingerbread manhattan (cocktail). The double chocolate brownie (dessert) was a generous portion of deliciousness.
    Special Features:
    fit for foodies, late-night find, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Turtle Soup!
    BradC
    Dined on 11/7/2014
    I dined at the Palace Cafe as a solo diner and sat at an outdoor table. It was in a great place to enjoy the activity of Canal street. I started with the Turtle soup, which was a rich broth and small pieces of snapping turtle meat. Add a loaf of their fresh bread and it could be a meal in itself. I could not resist the blue berry BBQ pork shank, which was fork tender with a great sweet sauce. Be sure to finish the evening with their warm bread pudding, a delight not to be missed! Palace Cafe will always be a stop when I am in New Orleans.
    Special Features:
    good for groups, great for lunch, great for outdoor dining, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Yearly visit
    Texan
    Dined on 11/6/2014
    Visit New Orleans at least once a year and have looked forward to dining at the Palace Cafe each time. This was our third visit and the food was excellent as usual. The wait staff was not up to its usual efficient service. Not sure what was going on there. Anyway......the Palace remains a great New Orleans eatery for a casual evening of dining.
    Special Features:
    good for groups, hot spot, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Palace Café a must!
    FoodieDoc
    Dined on 11/5/2014
    This restaurant is special to me. My Great Aunt worked for Mr. Wurlein for many years. the crabmeat cheesecake is something I must have every time I come home.
    Special Features:
    fit for foodies, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Extremely slow service
    Thismancooks
    Dined on 11/5/2014
    It took 3 hours for our party of 5 to have dinner. We arrived 7pm and left 10pm. That's How long it took AFTER several complaints about the delay of our meals. We we're comp'd dessert but it was just average tasting. The food was served luke warm and seemed as if it was sitting a while before served. The manager blamed the slow service on the kitchen being backed up due to three other large parties. Not a good reason for me. I would not recommend this restaurant.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Julie
    Yummycrabcheesecake
    Dined on 11/5/2014
    Great Dining experience. Great time and great food.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Fun
    Kathy
    Dined on 11/5/2014
    Group of 6. Food was good and service great. Gave us a flavor of NOLA.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Palace Cafe Still Great
    rubus
    Dined on 11/5/2014
    We were seated on time and had a great dinner. The place was crowded but the noise level was low enough that we had no problems conversing. Excellent entres and terrific dessert.
    Special Features:
    great for lunch, great for outdoor dining, late-night find, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent
    NOLAFoodie
    Dined on 11/4/2014
    My coworker and I went here to celebrate my birthday. We experienced exceptional service. The food recommendations from our waiter were excellent! We would definitely go back for special celebrations!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Losing its flare
    BR789
    Dined on 11/2/2014
    Cocktails were not great. Great food was served cold. The staff tried to fix, but food would have been better served at the proper temperature. Bread pudding was served cold as well. We may have to cross this one off our list.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Delicious once again
    PalaceKing
    Dined on 11/2/2014
    We visit the Palace Cafe everytime we visit New Orleans, which was twice this year alone. The service is really good and the food is excellent. We would recommend this restaurant to anyone visiting New Orleans.
    Special Features:
    fit for foodies, good for groups, great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Halloween Pre-Party Dinner
    ilovefood1228
    Dined on 10/31/2014
    Enjoyed our dinner in costume! Our friends who were not able to join sent over 2 bottles of champagne and our waiter was great at accommodating our group.
    Special Features:
    fit for foodies, good for groups, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Eh, not bad but not great
    kaiser
    Dined on 10/31/2014
    Visiting the city with no prior knowledge about the place made a reservation here and it was fine in a touristy sort of way but nothing special and would not be eager to come back. Staff was pretty good, the cocktail list was sorely lacking- we were told if we didn't like sweet drinks we should order wine. The food was all ok but was a little cool and all was bland. Too many other options to come back.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Crab Cheesecake&Fried Oyster Loaf!!
    AUC1VIP
    Dined on 10/30/2014
    ....are great appetizers! Service was wonderful! The Catfish Pecan was very good - my first time having it.
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.