Palace Café
Palace Café

Palace Café

  • Dining Style: Casual Elegant
  • Website: http://www.palacecafe.com/
  • Phone: 5045231661x
  • Hours of Operation:
    Lunch: Monday - Saturday: 11:30am - 2:30pm
    Dinner: Nightly: 5:30pm - 'till
    Sunday Brunch: 10:30am - 2:30pm
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Seafood, Creole / Cajun / Southern
  • Executive Chef: Brandon Muetzal
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Cafe, Farm to Table, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wine
  • Entertainment: We offer a live jazz brunch every Sunday from 10:30am-2:30pm featuring the Joe Simon Trio.
  • Special Events: All Private Dining Reservations must be made through our Group Sales Department. Please contact Sales at 504-521-8310 for information.

Getting there

  • Cross Street: Chartres Street
  • Public Transit: Easily accessible by the Saint Charles Streetcar & the Canal Street car.
  • Parking: Public Lot
  • Parking Details: For parking we offer discounted parking at the Marriott next door, based on availability. If this lot if full, we recommend the following garages, but are unable to offer discounted rates: The Sheraton Hotel on Canal Street, the Wyndham Hotel on Royal Street, and Premium Parking Garage on Iberville Street.
A word from Palace Café
For two decades Palace Cafe has been serving award-winning, contemporary Creole cuisine in the historic Werlein Music building. Located downtown, at the entrance to the French Quarter, this Dickie Brennan restaurant is popular with visitors & locals alike.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Lunch
  • Diners' Choice WinnerCreole / Cajun / Southern
  • Diners' Choice WinnerMost Booked 1000-Point Tables
Palace Café reviews from OpenTable diners
217 reviews since July 2, 2014
Overall Rating4.3
  • Food4.4
    Service4.4
  • Ambiance4.3
    Noise LevelModerate
93% of reviewers would recommend this restaurant to a friend.
fit for foodies (109)good for groups (95)special occasion (93)great for lunch (76)great for brunch (59)neighborhood gem (47)romantic (46)scenic view (38)hot spot (38)great for outdoor dining (28)notable wine list (24)kid-friendly (16)late-night find (11)vibrant bar scene (7)Show More
  • pleasant surprise
    tlfireman
    Dined on 10/28/2014
    from the street, it didn't look like much, but when you go in, you are pleasantly surprised. food was excellent and wait staff, outstanding!
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Terrific
    tjkdmkVIP
    Dined on 10/28/2014
    Service, food was excellent......great stop in new Orleans after sightseeing.......we had the rotisserie chicken which was really good.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent Service!
    OpenTable Diner Since 2014
    Dined on 10/27/2014
    Service and attention to detail were outstanding! Food presentation was very nice. Great New Orleans ambiance...
    Special Features:
    neighborhood gem, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Lovely Brunch
    OpenTable Diner Since 2011
    Dined on 10/26/2014
    I dined at Palace Café on a Sunday for brunch before a New Orleans Saints game with a group of friends. The food was outstanding, and the service was excellent. I would definitely recommend this restaurant to locals and tourists.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Beautiful building but poor service
    gator8her
    Dined on 10/26/2014
    Horrible, Horrible service! I found it much faster to just walk downstairs to the bar to get another glass of wine than to wait on the server. She repeatedly walked by but never inquired about the empty glasses. The left off one drink totally which finally arrived 30 minutes later after having to wave down another server from another table. I would think the server would understand a larger bill from drinks would mean a larger tip for her. Food was ok. Not bad just not great. The building itself is beautiful upstairs just wish the experience had been better. There are too many other great places to eat at in New Orleans that have better food and service.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • You Must Visit the Palace!
    ekstraskriver
    Dined on 10/24/2014
    I eat at the Palace Cafe almost every time I visit New Orleans, and at no time have I been disappointed. This last visit was and was not what I had expected. Since I brought with me three friends who were first-time diners there, I had hoped that the experience would be consistent with my previous positive visits. I expected good food and good service, but what we received was great food and great service!! I was pleasantly surprised that the good got even better. With a new revised menu and two servers who were simply outstanding, my friends and I had one of our best meals of the weekend. Kudos to Palace Cafe for maintaining--and enhancing--the excellence that I have come to expect.
    Special Features:
    fit for foodies, great for brunch, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great again
    OpenTable Diner Since 2003VIP
    Dined on 10/23/2014
    2nd visit to this place, and it lived up to it. Great gumbo. Food is fresh and well prepared. Wine list is interesting and friendly on the pocketbook.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • BostonBill
    Dined on 10/19/2014
    Whenever I visit New Orleans the Palace Cafe is always on my list of places to eat. My grandson is a second year medical student at Tulane and this was our opening night dinner. Great food, grat service and reasonable pricing. When you are staying down town very easy to find. Have had lunch in the past and that was as enjoyable. Had colleagues from Spain and they were very impressed with the food and service. This is truly a hidden gem
    Special Features:
    good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Lovely anniversary dinner
    Agiolac
    Dined on 10/18/2014
    We came to the Palace Cafe to celebrate our anniversary. The dining area is lovely! The staircase and the large dining area is grand. We ordered cocktails and appetizers from two very knowledgable servers. The drinks were delicious! They have a gluten free menu!! My husband ordered the oyster trio dish and I ordered a shrimp with mushrooms dish. Both were very good however my husband really enjoyed my dish and wanted to order one for himself but he was already so full! We ended the evening with the banana foster for dessert, which was prepared in front of us by our server. We definitly enjoyed our dining experience!
    Special Features:
    fit for foodies, good for groups, great for lunch, great for outdoor dining, late-night find, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • OpenTable Diner Since 2012
    Dined on 10/18/2014
    Service was poor but the food was excellent. We never got a food waiter. Our order was taken by the drink person who didn't know the specials. The couple next to us walked out because service was taking so long. I guess we were lucking to get the drink person taking our order. The place is much larger than I imagined. Not my kind of restaurant. Plenty of very good restaurants in New Orleans that offer excellent food, better service and much better atmosphere. Go if you must say you went to the Palace Café. Check out Irene's in the French Quarter.
    Special Features:
    fit for foodies, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • As Advertised
    higs4nrg
    Dined on 10/16/2014
    We thoroughly enjoyed our evening, a view from the front window and a busy collection of New Orleans entertaining nightlife made the people-watching fun. We enjoyed both seafood and chicken entrees as fine as we might have hoped. The crowd keeps the volume up but the clients are far from too loud. We will do this again someday.
    Special Features:
    fit for foodies, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • good quality food
    sshelley
    Dined on 10/14/2014
    Solid meals, lovely drinks, service was excellent. Seasonal extra's to menu were delicious. great bread. All of the wait staff were helpful and attentive
    Special Features:
    good for groups, great for brunch, great for outdoor dining, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • consistent
    VonnVIP
    Dined on 10/13/2014
    no visit to NOLA is complete without a visit to Palace Cafe. I can always count on excellent service and food. Never disappoints.
    Special Features:
    fit for foodies, good for groups, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Almost perfect
    lovenolafood
    Dined on 10/11/2014
    Crabmeat cheesecake was divine, sis had the ribs and best ever, hubby had stuffed mirlitons, good but not knock your socks off. I had ribeye and shrimp. Steak was overcooked. Should've gotten the andouille crusted fish - it's incredible. Original Bananas Foster for dessert can't be beat!
    Special Features:
    fit for foodies, hot spot, neighborhood gem, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Perfect dining venue
    Hoosiergals
    Dined on 10/11/2014
    Palace cafe was perfect for celebrating girls weekend and a birthday. Excellent service catering to our special requests and needs. Food was superb--'best that we had in NOLA. Great location on edge of French Quarter
    Special Features:
    fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • great food and great service
    Rthree
    Dined on 10/11/2014
    Palace Cafe appears to be a forgotten gem right on Canal Street. Great Food and Great Service. You will not be disappointed by dining here.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • One of my favorites...
    lsutigers
    Dined on 10/10/2014
    Love Palace Cafe! We make it a point to eat here at least once on every trip to New Orleans. It is a quintessential New Orleans experience!
    Special Features:
    good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, kid-friendly, late-night find, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Funfood
    Dined on 10/9/2014
    Great dining experience. Service and food was excellent!!! The atmosphere was wonderful
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Awesome food great chef!
    Sally
    Dined on 10/9/2014
    Great dining experience! Creative menu everything was great can't wait to come back to New Orleans!
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Not what we expected
    DisappointedDiner
    Dined on 10/8/2014
    Other reviews talked about friendly servers and Anerican food. Our wait staff was condescending and rushed through our questions about the menu. The American food is not typical but with a fancy foodie twist. Menu is limited and pricey. The meals we got were tasty but the overall experience diminished by waiters that couldn't be bothered with being nice.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Nice meal with a view
    Searchingforyum
    Dined on 10/5/2014
    Had a wonderful table upstairs with view of the street below...great spot for people watching. Food was great. I had the signature shrimp dish....wonderful. The only reason I didn't give it 5 stars was the edges of my white chocolate bread pudding were burnt. You could see they were blackened so I'm not sure why it was even delivered to my table. The non burned parts were yummy, though.
    Special Features:
    fit for foodies, great for brunch, great for lunch, great for outdoor dining, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Terrific food, great service 5 Star
    Foodlover
    Dined on 10/4/2014
    This restaurant wins hands down over others in New Orleans for the variety of the dishes, friendly, unpretentious service and value for money. Eaten at all the "best" restaurants in this city renowned for amazing food, but The Palace continues to stand out for me! I think if you only have a few nights in New Orleans, make sure that you dine here at least once, well worth it. I think it's the most innovative menu you will find! Not to be missed.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Mixed Review
    Psychodoc
    Dined on 10/3/2014
    I arranged for a party of 10 during a recent business trip, with a reservation for 8:30 Friday night, but we had to wait about 15 minutes to be seated. It then took a very long time to get our drink orders filled and to have our food orders taken (over 30 minutes). The wait for our food was also very long. Two of my party were vegetarian-this restaurant only has one option for vegetarians-and one had food allergies. Our server seemed annoyed about it, or at least my colleagues thought she was annoyed. I had really looked forward to the evening and was disappointed with the long waits, the noise, and the staff's attitude. This was my second visit to this restaurant. I would recommend it-the food is good-but be careful about when you go.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Excellent and Vibrant
    Natives
    Dined on 10/3/2014
    The decor was spot-on and the view of Canal St. was so amazing with all of the night life. We witnessed a second line of a wedding party promenadig down canal st.. Witnessed a warm greeting of someone's birthday by a quartet. Had and excellent dinner with friends from Florida. And we all had a great experience. We will be a frequent couple at this venue soon. Enjoy
    Special Features:
    fit for foodies, good for groups, great for brunch, great for outdoor dining, hot spot, notable wine list, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Very enjoyable dinner
    RamblinRose
    Dined on 10/2/2014
    The Palace Cafe' was recommended by a local resident. Three of us dined on a weeknight and the restaurant was lively. The service was attentive and prompt and the meals - from starters to desserts - were flavorful and well presented. The only complaints were on the pork shank (the outside meat was a bit tough, but the inside meat was melt-in-your-mouth) and the risotto with shrimp was more broth-like than creamy. All in all, it was a good dining experience in a comfortable and modern atmosphere.
    Special Features:
    fit for foodies, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great dinner
    OpenTable Diner Since 2014
    Dined on 9/29/2014
    Had a very enjoyable meal with a business colleague. Our waiter was very helpful and attentive. The food was very good and the wine selction was great.
    Special Features:
    scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Active resto on Canal St.
    BobP
    Dined on 9/28/2014
    This was my first time at Palace Café. It struck me as a good place you can bring a large group looking for traditional New Orleans cuisine. The food was good, but not overly memorable. I have been dining in more exclusive places in New Orleans for the past 10 years or so, therefore I was not as impressed as a first time visitor to New Orleans would be. The wine list offers something for every taste and the service was very good from our head waiter but less so from the support staff. The noise level is high in the restaurant, if you are looking for a locale for intimate conversation this is not the place.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • What a great evening
    ValleysGirl
    Dined on 9/27/2014
    Booked the Palace Cafe purely because it is close to our Hotel, but what a lovely experience we had there. From the time we entered, we received great service. We had a table upstairs, which was lovely. Each table had plenty of room. However, best of all was the food. The stuffed peach starter was delicious and the fillet steak main was cooked to perfection and tasted awesome. This was by far the best meal we have had during our stay in New Orleans and will definitely be going back. Highly recommend.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • slipping
    Dom1207
    Dined on 9/27/2014
    used to be our favorite place. seems like the kitchen is changing a bit. appetizers took a while, then came out lukewarm. the amount of food provided as sides was much less than usual. seemed like they were skimping a bit and the kitchen was not on its best game, as we have come to expect.
    Special Features:
    good for groups, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Lovely, as always!
    RaineVIP
    Dined on 9/27/2014
    The staff at The Palace Café are always lovely! It was my birthday this time and they were even more gracious! Always a safe bet!
    Special Features:
    great for brunch, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Suzb50
    OpenTable Diner Since 2014
    Dined on 9/26/2014
    I have eaten at Palace Cafe several times now. Each time the food has been delicious and the service excellent.
    Special Features:
    fit for foodies, great for brunch, great for lunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Memorable
    Anonymous
    Dined on 9/26/2014
    Everything from start to finish was very good. Nice ambiance, very good service, and delicious food. What we most looked forward to was the Bananas Foster, which is prepared at this restaurant tableside. We were not at all disappointed. What a fun and super delicious dessert to complete an overall very memorable dinner!
    Special Features:
    fit for foodies, hot spot, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • the trio singers have got to go
    WeLiveToEatVIP
    Dined on 9/25/2014
    Everything was fine - until - the three gentlemen who sing "In the Jungle" 5 times an hour came to our table.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Best for the money
    RemyVIP
    Dined on 9/22/2014
    Love this Canal street staple...Great people watching as you enjoy lovely cuisine and ambiance! Prices are affordable and the food divine!
    Special Features:
    fit for foodies, good for groups, great for lunch, great for outdoor dining, hot spot, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great food but service was not.
    Bailey
    Dined on 9/21/2014
    We were disappointed with our visit because of the service. Everything was brought to us slow and or missed completely. They apologized continually but at some point it would have been nice to see things improved. It never did. They offered to comp us desserts but by then we just wanted to get out. We felt ignored. We seemed to have two waiters but between the two they couldn't get it right for us. I would probably give it a try again when we are back in New Orleans because the food was good and it is a great location.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Food and Friendly Service!
    julieVIP
    Dined on 9/20/2014
    I have dined at Palace Café many times over the years. It never fails to deliver great food and service. Fast, friendly and energetic servers add to the joy of dining there. The food is tops too! Try the crab claws bordelaise, best appetizer in the city in my book
    Special Features:
    good for groups, great for brunch, great for lunch, great for outdoor dining, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great way to start the weekend
    Crosby68
    Dined on 9/19/2014
    Completed the online reservation and got exactly what was requested with the upstairs table by the window. The service was outstanding and the food was delicious. It was my wife's first time and she thoroughly enjoyed it. Everything was great from the BBQ shrimp appetizer to the Banana's Foster for desert prepared right there at the table.
    Special Features:
    fit for foodies, good for groups, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent local flavor
    Motordan
    Dined on 9/16/2014
    Food was excellent and had a great local taste. Service was also great
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Excellent lunch before flying
    FoodlatinloverVIP
    Dined on 9/15/2014
    They didn't have the peach appetizer :(. We eat this on Friday night and it was excellent! Lunch felt too harried.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Outstanding!
    MississippiDiner
    Dined on 9/13/2014
    Outstanding dining experience! We were celebrating my birthday. The food, service and atmosphere were second to none! We will definitely return.
    Special Features:
    neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.