Ocean Prime - Phoenix
Service improvingLast visit here was great but service was really lacking. This time the service was outstanding but the food was not quite as good. Once they get consistency right this will be a fantastic place. The bar scene is great. The ambience perfect.5/31/2013 12:00:00 AMWHERE THE HECK HAVE I BEEN////////FOR YEARS I'VE DRIVEN BY OCEAN PRIME AND WONDERED ABOUT IT. NOW THAT I'VE BEEN THERE, I'M WONDERING NO
EVERYTHING ABOUT IT WAS A WONDERFUL SURPRISE!!!!! THE MENU CHOICES, THE WINE CHOICES, AND THE SERVICE
BY SEAN WERE ALL FIVE-STAR. OUR FOOD WAS DELICIOUS. MY FRIEND'S AHI APPETIZER REALLY PLEASED HER. MY
CAESAR SALAD WAS CRISP, DELICIOUS, AND SERVED ON A COLD PLATE. EVERYTHING ELSE WE ORDERED WAS OUT-
STANDING IN TASTE, CREATIVITY, AND PRESENTATION. THE CARROT CAKE??? UNLIKE ANY YOU'VE EVER HAD AND IT
WILL SPOIL YOU FOR OTHER CARROT CAKES.
THE WAIITERS ARE ALL IN WHITE AND WELL TRAINED AS WELL AS HANDSOME.
IN ANOTHER ROOM, A LARGE BARROOM, THERE IS LIVE VERY NICE UPBEAT MUSIC.
MY QUESTION IS - WHERE HAVE I BEEN ALL THIS TIME?5/25/2013 12:00:00 AMDelightful eveningWe went for Restaurant Week and will surely go again. There service was wonderful - our server was efficient, very helpful, and made great suggestions. The Caesar salads were among the best we have had. Even though it is a seafood restaurant, my filet was tender, flavorful and perfectly cooked. My wife's scallops were also cooked to perfection. Desserts were a little lacking, but most restaurants fail in that category.5/23/2013 12:00:00 AMBeautiful outdoor setting!!The food was amazing, the service was outstounding, and the ambiance was very nice. How can you go wrong?
Ask for Bo. He was an excellent waiter! A hidden oasis...5/22/2013 12:00:00 AMThe deviled eggs are lackingThe deviled eggs are lacking complete flavor and taste5/12/2013 12:00:00 AMNone can compareI am have been attending Ocean Prime for 5 years now and have always been super happy with everything. Service is exceptional and the food is always cook to perfection.5/12/2013 12:00:00 AMAlways warm and concernedWe went for Mother's Day brunch and from the way we were greeted to the waiter to the manager who stopped by to check on us everyone was so thoughtful and concerned. They obviously train their staff to make everyone feel special.Love this place and highly recommend.5/12/2013 12:00:00 AMThe restaurant was great.The restaurant was great. Great staff, courteous, polite, fun!5/12/2013 12:00:00 AMEXCELLENT DINNINGWe have attended this restaurant twice. My usual requirement to see how a business is run is to visit it at least two times and watch for deviations in food, service and friendly personnel. This visit was great! We had a great time and the food is wonderful. One of the reasons I like your place is the lack of ' rush'. We did not feel any pressure to get our meal finished and leave so that more turns on the table could happen. Both times we were treated with courtesy, friendly servers and congenial management. With all of this, during both visits, we were out of the restaurant in one hour and a half!
I recommend your establishment frequently and look forward to our next visit.5/12/2013 12:00:00 AMBlackened swordfish was perfectBlackened swordfish was perfect and the jalapeno au gratins were excellent.5/11/2013 12:00:00 AMSuperb cuisine in a romantic placeWe loved the food. We ate on the patio near the roaring fireplace. Our waiter, Sean, gave us very special service. The wine, salads, steak, and scallops were delicious. If we lived here, we'd be back very often.5/10/2013 12:00:00 AMOcean Prime ReviewThere were four of us, who had just traveled all day and wanted to have a drink and a nice seafood dinner. We got both with some outstanding service, nice environment and , and outstanding and fresh seafood.
My guests were raving abnout Ocean Prime to others all week.5/6/2013 12:00:00 AMA new favorite!The food was absolutely amazing! The tuna was cooked perfectly and my husband's scallops were melt in your mouth. We were on the early side ... 6:30PM. The music coming from the bar area was not too loud and you could have a nice conversationn without raising your voice.5/4/2013 12:00:00 AMGreat food, service staff need traiThe ambience and food here was superb.
The wait staff seemed a bit too chummy and inexperienced.
Service was sloppy. We needed to request our orders be taken.
We had to call back the waiter at least 3 times. There appeared to be plenty of staff standing around.
Perhaps better leadership and training would make this the great restaurant it could be.4/27/2013 12:00:00 AMWe loved it. Food was greatWe loved it. Food was great and very romantic -- live muic, which was wonderful.4/19/2013 12:00:00 AMWOW!! They do it right....Another great experience at Ocena Prime!! We returned for dinner a year after we went there to celebrate our engagement and they completely blew us away with the service and attention to detail. They brought over a bottle of champagne for us and also gave us a complimentary dessert (went with that peanut butter chocolate mousse). They sat us as the same table as last year and had a nice card for us with rose petals on the table. We even had the same waiter (Sean) and he remembered us…..they did a great job. Food was fantastic as always but the customer service and attention to detail was really amazing. Thank you for making our dinner so special!4/14/2013 12:00:00 AMThe scallops were the bestThe scallops were the best I've ever had. Risotto was perfect. Sea bass to die for. Will definately be back. Tuna tartar fabulous.4/13/2013 12:00:00 AMWe generally enjoyed our experienceWe generally enjoyed our experience there, although the air conditioning was way too high and it was freezing in the dining room!4/13/2013 12:00:00 AMFood and service is outstanding.Food and service is outstanding. Menu has a varied selection and should satisfy even the pickiest of people. We had a wonderful time and we look forward to visiting again.4/13/2013 12:00:00 AMOutstanding dinner with greatOutstanding dinner with great hospitality from beginning to end will definitely return4/7/2013 12:00:00 AMWe had a wonderful meal. TheWe had a wonderful meal. The food was phenomenal! Great place to celebrate my husband's birthday.3/26/2013 12:00:00 AMNo complaints, food and serviceNo complaints, food and service were great. Really enjoyed ourselves.3/23/2013 12:00:00 AMFish for Lent and No DesertNeeded some fish for a Friday a Lent, so we tried Ocean Prime. Beautiful restaurant with excellent service. My blackened swordfish was delicious, and my wife's scallop were great. Desert (sorbet) was disappointing. Only flavors available were apple and lemon. They were both very tart; left the bowl almost full. I guess our desert was just another thing to give up during Lent.3/22/2013 12:00:00 AMWorth the Money!Excellent French onion soup, lobster bisque, scallops and KC strip. Our server, John, was very attentive and knowledgeable about both the menu and the wine list. Expensive but worth it for the experience and the food!2/18/2013 12:00:00 AM