NM Cafe at Neiman Marcus - Palo Alto
NM Cafe at Neiman Marcus - Palo Alto

NM Cafe at Neiman Marcus - Palo Alto

  • Dining Style: Fine Dining
  • Website: http://www.neimanmarcus.com/stores/store.jsp?storeId=24/PA&_requestid=39687
  • Phone: 6503293329
  • Hours of Operation:
    Lunch: Monday - Friday: 11:00am - 3:00pm; Saturday: 11:00pm - 4:00pm; Sunday: 12:00pm - 4:00pm;
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Californian, Contemporary American
  • Executive Chef: Craig West
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Cafe, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, Takeout, Wheelchair Access, Wine
  • Entertainment: Tell us what you desire and we will assist.

Getting there

  • Cross Street: Sand Hill Road and El Camino Real
  • Public Transit: El Camino Realy, Bus and Train
  • Parking: Public Lot
  • Parking Details: Parking garage adjacent to Neiman Marcus.
A word from NM Cafe at Neiman Marcus - Palo Alto
Delight in upscale contemporary cuisine served in a bright and airy atmosphere at the Palo Alto NM Café®. Before you dine, unwind with a cocktail or glass of wine from our full bar. From creative sandwiches to regionally inspired entrées and homemade desserts, you'll savor delectable fare all served by our warm and welcoming service staff.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Brunch
  • Diners' Choice WinnerGreat for Lunch
  • Diners' Choice WinnerContemporary American
NM Cafe at Neiman Marcus - Palo Alto reviews from OpenTable diners
22 reviews since June 22, 2014
Overall Rating4.1
  • Food4.1
    Service4.5
  • Ambiance3.9
    Noise LevelModerate
90% of reviewers would recommend this restaurant to a friend.
great for lunch (16)great for brunch (7)fit for foodies (7)neighborhood gem (5)kid-friendly (3)special occasion (2)good for groups (1)hot spot (1)Show More
  • Overpriced and Marginal
    PaulVIP
    Dined on 10/13/2014
    This place has the same menu at every NM restaurant across America. It is crazy expensive and the food is marginal. Basically designed for people with too much money, and no taste. For instance - if I was paying 1/4 the price for these items in an airport, I'd think it was not bad. As an example, consider their $16 club sandwich - not bad, a little dry, but nothing special. Frankly from NM, I would expect a lot better.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Best Value in the Store
    jcrobb
    Dined on 9/9/2014
    I have found that the cafe has consistently good food and service. My son and I make a habit of going there once a month or so and have yet to be disappointed. I have also taken visitors that are more often than not totally surprised that a department store has even GOT a cafe, let alone one of such quality. Neiman Marcus, don't let me down. Keep up your standards. P. S. The popovers and consume and the mint at the end just make it nearly perfect.
    Special Features:
    great for brunch, great for lunch, kid-friendly, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Enjoyable ladies lunch
    LuvgoodfoodVIP
    Dined on 8/18/2014
    Love the chicken consommé and popovers with strawberry butter!
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • good news/not so good news
    out2lunchVIP
    Dined on 7/30/2014
    Was pleasantly surprised by friendliness of staff and smooth organization. Food fell short of expectation--a bit boring, unimaginative, greasy. Next time will stick with salad.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • waiter's attitude?
    NMlover
    Dined on 6/28/2014
    I was served wrong dish; however, the waiter argued with dominating attitude, saying that's what he heard. This kind of mistake happen often and it's not big deal... they can simply change the dish the client want. My Saturday brunch with friend was spoiled a bit.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Ratings-Only Reviews
    Based on 17 ratings-only reviews submitted since June 22, 2014
    • Overall Rating4.3
    • Food4.2
    • Ambiance3.9
    • Service4.7
    • Noise LevelModerate
  • The following 32 reviews are from the NM Cafe at Neiman Marcus - Palo Alto reviews archive.
  • neco
    Dined on 6/14/2014
    It was very good ! Quiet friendly service ...good bread very good salat
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Those popovers!!!
    ST247VIP
    Dined on 6/12/2014
    Delish food but where did the tuna tartar with avacodo tower go? That was my fav! Food consistently good, lovely salads. And thos popovers, can't get enough. They are evil!
    Special Features:
    great for brunch, good for groups, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • ...a culinary delight!
    DiogenestheSearcherVIP
    Dined on 6/7/2014
    ...it's been a few days since a friend and i had lunch here and i still wake up, dreaming of the amazingly wonderful freshly baked popovers, that they serve gratis (along with a demi-tasse of consomme) instead of bread. i had forgotten how wonderful freshly baked popovers could taste - a glimpse of paradise. my friend had an exquisite sandwich with home made chips, that she greatly enjoyed; i had a wonderful salad. the service was welcoming and impeccable! am already looking forward to my next visit there.
    Special Features:
    great for brunch, fit for foodies, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Special lunch for two ladies
    OpenTable Diner Since 2014
    Dined on 4/29/2014
    Food quality excellent. Service gracious. A bit pricey but worth it.
    Special Features:
    Great for Lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • NM Still tops for Ladies Who Lunch
    AllysonYJ
    Dined on 4/25/2014
    When I was a girl in Dallas, lunching with my mom at Neiman Marcus's Zodiac Room seemed the height of sophistication, with hot consommé served in china teacups and a big warm popover served to every guest along with strawberry butter. Many decades later, I'm happy to report that the consommé and the popovers are still being served to the Ladies Who Lunch at the NM Café at Stanford. I was again lunching with my mom and my cousin, and around us were other mother/daughter combinations (some with the look-alike/dress-alike doll in attendance also) as well as a number of lady shoppers with friends or with husbands. The food itself was a bit ordinary, but the friendly, attentive service and nostalgia factor still made for a fine time.
    Special Features:
    Great for Brunch, Kid-Friendly, Great for Lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Disappointing
    Sonoma4VIP
    Dined on 4/22/2014
    It seemed like no one was paying attention when putting together the saiads. Both that were ordered came with no dressing, poorly assembled and not tasty. The service was "ok" but not attentive and the butter was taken away while we were still eating our popover. I won't rush back.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • NM Palo Alto cafe
    Shopper
    Dined on 4/19/2014
    We had a lovely time dining for lunch. Customer service was excellent. The food was excellent, just right for fun day at Stanford Shopping Center.
    Special Features:
    Good for Groups, Great for Lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Weight Watcher Friendly
    kathleen
    Dined on 4/2/2014
    If you are on WW, this is the place to have lunch. Easy to stay on plan. Menu has calorie count.. Would recommend the grilled shrimp salad. Service wonderful, food consistantly good. Great place to meet for lunch and then do a little shopping.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Love This Place!
    OpenTable Diner Since 2008VIP
    Dined on 3/18/2014
    Moved to the area a few months ago and this is the best restaurant I've found yet! Quality, innovation, and attention to detail! Food prepared with love!
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, neighborhood gem, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Shop and Dine
    bear2dine
    Dined on 1/25/2014
    The food is good not wonderful. I ordered the trio salad. The lobster salad was so good, the egg salad was ok. The chicken salad was poor. This is my third time at the Neimans Palo Alto location. The San Francisco location is superb and Walnut Creek is also very good. But three times I am sorry but must say just ok. Then my granddaughter age 6 ordered the spaghetti and it was terrible. She drank 5 cups of their consume. Popovers are delicious. I will return but only because for the Shopping Plaza, It is still the best of several choices. The service is so slow.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OUSTANDING
    Fabulous
    Dined on 1/23/2014
    Popovers to start with a little taste of chicken broth....nice touch.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Best Sweet Bread
    MaitreeVIP
    Dined on 12/24/2013
    The shrimp salad was superb. The deserts were fantastic especially the lemon cake. But the best part of the meal was the fresh baked bread with strawberry butter.
    Special Features:
    fit for foodies, good for groups, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • In the Mood for Shopping
    billieVIP
    Dined on 12/7/2013
    Very pleasant lunch prior to doing my Chirstmas shopping. I always love the consomme and popover. Happily the strawberry butter wasn't a frozen, unspreadable lump as it was on my visit to the SF NM Rotunda last month. I had the turkey club which was very satisfying, followed by the warm chocolate bread pudding with a bourbon glaze. All in all, a really nice lunch which prepared me for an equally enjoyable shopping experience. Well done, Neiman Marcus!!
    Special Features:
    kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Delicious and elegant
    RdtheWrldTrvlerVIP
    Dined on 12/6/2013
    The Cafe at NM does a lovely and delicious lunch with a flair that makes it nice for a special occasion. Tasty food, nice variety of options, calorie counts so if on a diet one knows what the calories are. LOVE the popovers as a starter. Definitely recommend.
    Special Features:
    great for brunch, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • The service is very poor.I
    OpenTable Diner Since 2013
    Dined on 12/1/2013
    The service is very poor.I asked for small plates, she never bring it, She is not friendly. The food is okay, with the price they charged is not worthy.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Popover was the highlight
    LovetolunchVIP
    Dined on 10/29/2013
    to a very ordinary chicken pesto foccacia sandwich lunch. Half a sandwich for $14.50 is a bit pricey, so I hoped every bite would be scrumptious. Not so, and the corners of the faccacia were dry. But service was great, and the popovers and consume and truck show models that drifted by made it a pleasant ladies out. BTW, my friends enjoyed their grilled cheese.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Neiman Marcus Cafe Palo Alto
    AnonymousVIP
    Dined on 10/3/2013
    The Neiman Marcus Cafe's grilled shrimp salad is my favorite, but Chef Craig West has outdone himself with his lobster grilled cheese sandwich and truffle fries! The Cafe Manager, Sepi Farsad and her team provide exceptional service. The Neiman Marcus Cafe in Palo Alto is the best kept secret for dining at lunch!
    Special Features:
    fit for foodies, good for groups, kid-friendly, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Lovely lunch
    ot4jt
    Dined on 10/3/2013
    Met three friends for lunch. It was hard to choose from the many enticing things the menu. Best if all, we could hear our conversation. Lots of places in the area offer great food, few allow for conversation which after all is why we don't eat alone. We'll be back to NM Cafe for our next lunch.
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Nice Getaway
    2dine
    Dined on 9/28/2013
    Enjoyed the menu selections and excellent customer service. Making reservations on Open Table made the task very easy.
    Special Features:
    great for brunch, notable wine list, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Best place to have lunch or
    HLC1VIP
    Dined on 9/27/2013
    Best place to have lunch or a shopping break when at Stanford Shopping Center. Nice atmosphere, and good service.
    Special Features:
    great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Delightful Lunch
    MalbecVIP
    Dined on 9/17/2013
    The popovers, as always, were delicious! Very good meal and excellent service.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • NM Cafe is the best!
    NotHard2PleaseVIP
    Dined on 8/15/2013
    The chef at NM Cafe is doing incredible things with the menu. Shopping never has been better :-)
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • NM is first rate
    NotHard2PleaseVIP
    Dined on 7/31/2013
    Neiman Marcus sells beautiful clothes and has a top rate cafe. The ever famous pop-over is pure pleasure!
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Terrific but it looks old
    RavenVIP
    Dined on 6/29/2013
    Just like the Walnut Creek location the food is fantastic. The menu is a bit different but they still have great choices. Unfortunately since I went to the Walnut Creek location first and was wowed by it ... the Stanford location looks old and crusty by comparison. It could use a renovation. So from an ambience perspective I thought it was just barely above a school cafeteria but it still has the terrific cuisine. Oh and one nice thing about the location of the restaurant within Neiman Marcus ... is it's set back behind a wall so it's very quite and private from the shopping experience ... which is very nice and is frankly an advantage over the Walnut Creek location.
    Special Features:
    fit for foodies, great for brunch, kid-friendly, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Mother's Day
    Locallady
    Dined on 5/12/2013
    It was a great place for Mother's Day for a couple of mothers (one on lunch break) whose children were working or too far away to take the mom's out. Service was good, server was attentive, food was tasty (but a bit overpriced) and the restaurant was full of happy people. Popovers were a delicious surprise!
    Special Features:
    great for lunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great spot to take a shopping break
    OpenTable Diner Since 2009
    Dined on 5/11/2013
    I've been going here for years to take a shopping lunch break. I find the staff to be exceptionally warm and they do put in a good effort to be of service. However, I have always found the service to be a bit slow, so if you want to get back to shopping promptly, remember to ask for your check to speed up the process. I find the food here to be good, not exceptional but good. I do love the fact that they have healthy options on the menu and list the calories of each dish.
    Special Features:
    great for lunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Perfect for elegant lunch!
    Karen
    Dined on 5/1/2013
    We had terrific service, from the check-in to the bread person to the waiter. All were friendly and efficient. The menu has many healthy options and includes calorie counts. I chose the trio of salads, and all three mini-salads were delicious.
    Special Features:
    neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • "Great place for a nice lunch"
    OpenTable Diner Since 2012
    Dined on 4/5/2013
    "Great place for a nice lunch" It was just wonderful, we were five of us, the food was soo good and we could have a conversation with each other, because it was not noisy, great wine list too, looking forward to go there again. Renee
    Special Features:
    fit for foodies, kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Horrible service ruins meal!!
    FoodLoverVIP
    Dined on 3/22/2013
    I have always enjoyed settling into the Neiman Marcus Cafe's consume and popovers, as well as many of their tasty salads and sandwiches, but the one thing that has always left my experience less than satisfying at the Palo Alto Cafe is the horrible service. A slow kitchen and a clueless wait staff time and time again make what I hope to be an enjoyable lunch with friends and/or family a huge disappointment. This past visit was no different, in fact I would argue that it was the WORST it has ever been. Not only did my food take 1 hour to come after ordering it - but my waitress informed us over and over again that our lunch "would be coming right up" even though she knew she had forgotten to put in our order. I won't go back!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Very quiet dining room. Food
    tq525VIP
    Dined on 2/23/2013
    Very quiet dining room. Food is good, but nothing special. Service is excellent.
    Special Features:
    great for brunch, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • food was good, but think it
    OpenTable Diner Since 2010
    Dined on 1/27/2013
    food was good, but think it was an off day. the salmon dish was not great and salmon was overcooked, but the soup of the day was delicious and so was the burger. love the french fries that came with the burger and of course the chicken consomme and popovers are great!!
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A great hidden spot, always
    OpenTable Diner Since 2004VIP
    Dined on 1/16/2013
    A great hidden spot, always good food and excellent service.
    Special Features:
    neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet