NEPTUNE's Waterfront Grill & Bar
NEPTUNE's Waterfront Grill & Bar

NEPTUNE's Waterfront Grill & Bar

  • Dining Style: Casual Dining
  • Website: http://www.neptuneswaterfrontgrillandbar.com/
  • Phone: 4154342260x
  • Hours of Operation:
    Open daily 11am-10pm. Off season closing time may vary; please call 415.434.2260 to confirm. Thank you!
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Seafood, American, Californian
  • Executive Chef: Al Payton
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cafe, Full Bar, Happy Hour, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, View, Wheelchair Access, Wine

Getting there

  • Cross Street: The Embarcadero
  • Public Transit: Cable Car: Powell-Mason Line connects downtown via North Beach, Columbus Avenue & Fisherman’s Wharf District
    Powell-Hyde Line connects downtown SF via Hyde Street (Crookedest Street in the World); terminus at Beach Street
    Trolley: F Market & Wharves; PIER 39 station
    Cab: Taxi line drop/pick up at entrance to PIER
  • Parking: Private Lot
  • Parking Details: PIER 39 Public Parking multi-level garage located across the street from PIER 39. 1 hour validation with lunch; 2 hour validation with dinner.
A word from NEPTUNE's Waterfront Grill & Bar
Featuring authentic, classically prepared San Francisco cuisine with contemporary flair. The perfect place for an intimate dinner for two, an evening out with a group of family and friends, or business entertaining. With wall-to-wall windows and breathtaking panoramic views of the iconic Golden Gate Bridge, the Marin Headlands, Sausalito and historic Alcatraz as your backdrop, Neptune’s Waterfront Grill & Bar delivers both great food and the best bay views! We're located upstairs at the scenic end of Pier 39! Come for the view; stay for the great food!
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Awards voted by OpenTable diners
  • Diners' Choice WinnerScenic View
NEPTUNE's Waterfront Grill & Bar reviews from OpenTable diners
47 reviews since May 5, 2014
Overall Rating3.6
  • Food3.6
    Service3.6
  • Ambiance4.1
    Noise LevelModerate
66% of reviewers would recommend this restaurant to a friend.
scenic view (42)romantic (20)special occasion (18)great for lunch (12)good for groups (12)great for brunch (9)fit for foodies (7)neighborhood gem (5)kid-friendly (4)notable wine list (4)hot spot (2)late-night find (2)great for outdoor dining (1)vibrant bar scene (1)Show More
  • Decent on pier 39
    ChristopheD
    Dined on 8/28/2014
    Probably best fish restaurant on pier 39, definitely try the swordfish, delicious!
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great experience
    transit1
    Dined on 8/14/2014
    What a recommendation from a bartender in the Venetian Las Vegas,what can you say about Charles our fabulous and very attentive waiter. Great food,surroundings great with a lovely view to Alcatraz.
    Special Features:
    late-night find, scenic view, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Average dinner. Nice views.
    OpenTable Diner Since 2011VIP
    Dined on 8/12/2014
    I recall the experience years ago being much better. Our service was just fine. Quite accommodating. We only ordered a few things. The coconut shrimp was just right. The rice and cooked baby carrots however were disappointing. Had to send back the carrots. They were lukewarm and too challenging to cut much less stick a fork into. The second batch was cooked correctly however they were so bland. Same thing for the rice, warm...not hot and bland. We would not return. The food needs to be as nice as the views.
    Special Features:
    kid-friendly, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • delightful lunch
    Setsuo
    Dined on 8/12/2014
    We were a group of four. We had glass wines, half sea food tower, and sandwiches. It was a delightful lunch.
    Special Features:
    great for brunch, good for groups, romantic, special occasion, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Tasty Food, Great Views
    FoodLoverVIP
    Dined on 8/11/2014
    This is a very good place to take someone visiting from out of town because you have great views of the Golden Gate Bridge, Alcatraz and you can watch the Sea Lions while you are dinning. For the most part, the food is not exciting, but it was very tasty and we enjoyed our meal, especially the sesame crusted ahi tuna, which was quite delicious. I would definitely order that again and the lobster bisque was very flavorful and actually had nice chunks of lobster in it! So often with lobster bisque, you get only the flavor and not the lobster. I'd dine here again. It's not just a place for tourists, although you have to wade through a whole bunch of them to get to Neptune's, which is all the way at the back of Pier 39. Wear walking shoes.
    Special Features:
    good for groups, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Brother's 32nd Wedding Anniversary
    AnniversaryLunch
    Dined on 8/9/2014
    We had a large party (7 adults, one toddler and one infant) to celebrate my brother's and his wife's 32nd Wedding Anniversary. Our reservation was set for 12:45PM, but we arrived a lot earlier for a Noon sitting. I asked if it was possible to take us earlier and they did! The hostess was so kind and we just had to wait about 10 minutes. Our waiter, Jack, was absolutely great!! He did his utmost to make sure we were happy with everything, including the children that were with us. On top of that, the food was fabulous and well worth what we paid for it. If I had to compare to my past experiences, I would say they have surpassed themselves. Great job!!!
    Special Features:
    kid-friendly, fit for foodies, good for groups, romantic, special occasion, great for lunch, scenic view, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Vegan and GF options
    doverman53
    Dined on 8/4/2014
    We called the restaurant before we arrived to verify gluten free and vegan options. They were ready for us with a GF menu. We had the carrots, potatoes, and spinach without any animal products (like butter). It was an attractive and delicious plate. The rest of the family had the usual seafood fare that they enjoyed. Make no mistake, this is a tourist restaurant. But hey, we were tourists.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Quality in many aspects
    Berry
    Dined on 8/1/2014
    We had dinner here with 5 people and we were seated in a rounded booth. The menu is good and the wine we were looking for (Rombauer Chardonnay 2012) was available too. The waiter was good at his job, friendly and without being too distant in his behavior. We liked the place a lot, better than most family places and not to formal either.
    Special Features:
    romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great view
    OpenTable Diner Since 2012
    Dined on 7/31/2014
    The view was nice and the food was good. Restaurant was a little dirty and worn.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Daylight Dining Only
    DineTownVIP
    Dined on 7/26/2014
    Dining here at night is pointless. Food was decent. Service was TOO SLOW. Our waiter showed up more than 10 minutes after we were seated. We started to think about leaving when someone finally showed up and said he'll be there in a couple of minutes. Mind you, this was Saturday night which is supposed to be very busy. The manager and other waiters seemed too busy with next day's shift schedule than with us being served our food. The only positive thing in this restaurant is the water view. We went there when it was dark (which is my fault). Having said that, I would only go there during the day and only for the view NOT for the food or service. However, if I could find another place with a similar view, I will probably go there instead.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Best View, NOT vegetarian friendly
    srmb
    Dined on 7/24/2014
    The view was spectacular! But this is not a good place for foodies or vegetarians. When I asked for vegetarian options other than salad, the server suggested some vegetables with rice. I went for it, but it was a pile of stringy, tough asparagus with whole carrots. No seasoning. It was awful, even after I asked for some seasoning to help (they brought me some cajun rub). To his credit, the server did not charge us for this. My meat-loving family enjoyed their meal and we loved the view.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OK, But Overpriced
    FKK1
    Dined on 7/6/2014
    Neptune is in on Pier 39 with a great view of San Francisco Bay. That is its best feature. We were seated in a side room which became rather uncomfortable because the sun was beating through the windows. The food was fairly good, but quite overpriced. For example, my entree was clam chowder in a bread bowl that came from Boudin's, which operates bakery/restaurants in the Bay Area. The price Neptune charged was over $16, whereas I have paid less than half of that when I ordered the same thing at Boudin's. I guess this premium is what one expects to pay at Pier 39, but these prices make the place a tourist trap.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Nice 4th of July!
    Fiorina
    Dined on 7/4/2014
    It was the restaurant to be at for the 4th of July. Glad I mad my reservation through Open Table.
    Special Features:
    romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • You're paying for the view
    OpenTable Diner Since 2009
    Dined on 7/3/2014
    Great view, very average food, high price, decent service. w Won't go back.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Wonderful Lunch
    Clarrich
    Dined on 6/30/2014
    We ate lunch at Neptune's on June 30th and it was a wonderful treat. The food was excellent but what really stood out was the service. The staff were very gracious and helpful. Fantastic view as well.
    Special Features:
    great for brunch, kid-friendly, romantic, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great view, ok food
    Charlotte
    Dined on 6/26/2014
    First night in SF and we wanted to see the bay and have simple fantastic seafood. We got the view! The sea lions had left the prior week so the noise was low. Only a few simple fish dishes. I liked the sesame crusted tuna and my husband's seafood stew was ok. Too much butter to mask flavored.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great food, service could be better
    Dementor
    Dined on 6/24/2014
    Waiters should be more attentive. The restaurant wasn't that full at 7:30pm, so I think they could have been more attentive.Dobby t
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Nice restaurant with excellent view
    OpenTable Diner Since 2014
    Dined on 6/21/2014
    Neptune's is a nice restaurant with an excellent view. The price of food is reasonable for the food quality, and the service is comparable. My fiance and I were slightly disappointed that the restaurant made no acknowledgement of our special occasion despite the previous arrangements. Overall, still a very nice experience.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent but pricey
    OpenTable Diner Since 2010
    Dined on 6/21/2014
    Great restaurant. Took 11 people. No wait, food was fantastic! A bit pricey but so is San Fran. Service was better than expected given large crowd and very good
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Wonderful place to dine!
    Darby
    Dined on 6/19/2014
    This restaurant has the best view on the pier and fabulous ambiance. The food was exceptional and the service was excellent. Highly recommend!
    Special Features:
    romantic, special occasion, scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • great lunch
    travelbound10528
    Dined on 6/13/2014
    had the both the Tuna and Salmon sandwiches for lunch and both were great and reasonably priced for the Wharf
    Special Features:
    good for groups, romantic, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • excellent food but bill soured us.
    Vesh
    Dined on 6/13/2014
    We had two of the tastiest seafood plates imaginable and the wait staff was reasonably responsive given the crowded conditions. I questioned a 5% surcharge on the final bill and was told that it was a tax that every restaurant in SF imposes on diners. We had been in SF for a few days already and no other restaurant imposed such an vaguely termed surcharge. I asked if it was a foreign tourist surcharge, which I have seen in high tourism areas, to make up for non American tourists lack of understanding of US tipping practices. They insisted that it was a city-wide tax imposed by all restuarants. When we returned to our hotel, I checked all of my other dining receipts and no other SF restasurant imposed this alleged 5% dning tax.
    Special Features:
    great for brunch, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointed
    OpenTable Diner Since 2010VIP
    Dined on 6/4/2014
    Came into San Francisco for one night to do a dinner on the pier. Ordered two apps, both were below expectations. Mussels were undercooked and the lobster Mac n cheese was not impressive. Didn't stay for an entree.
    Special Features:
    good for groups, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Very Dissapointed
    jg24fan
    Dined on 6/1/2014
    The food was fine. The wait staff was fine. The Host was a snob. We were made to feel like we didn't belong there and were seated at the back of an empty restaurant when there were plenty more tables available with a great view.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Anniversary Dinner
    HappyDiner
    Dined on 5/31/2014
    We ate here for our anniversary dinner and it was wonderful! We had a great seat by the window right by the sea lions and a beautiful view of the bay and Forbes Island. The food was also spectacular! I had the seared ahi and my boyfriend had the combo plate (half a lobster and half a crab) both were delicious. Although the servers were always busy and running around (which I don't hold against them) we had pretty decent service and got whatever we needed. The hostesses were very cheery and friendly when they greet and seat you, and we actually got acceptional service from one gentleman named Will that cleared our table. He was so polite and provided great customer service! He would make a great server he has excellent people skills.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Not the same.
    CarlottaZ
    Dined on 5/30/2014
    Neptunes was my go to place. Good food. Killer view. But last 2 times have been very disappointing. Food average. Waitstaff disinterested. Dusty feel. New owners now involved. Will be awhile before I try it again.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • greatness
    InLove
    Dined on 5/30/2014
    Absolutely enjoyed our first time experience there. Food was great,staff was wonderful and the scenery was to die for
    Special Features:
    fit for foodies, romantic, special occasion, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Lackluster Service
    outtodinner
    Dined on 5/17/2014
    Service was lacking quite a bit, sat with an empty drink for over an hour, had to practically beg for butter. Menu did not have surf and turf option. With all of the culinary choices in San Fran for a nice romantic dinner, I don't see myself going back to Neptunes
    Special Features:
    romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Perfect for our 5 year anniversary
    HappyDiner
    Dined on 5/16/2014
    Great views and food. Wall to wall windows to enjoy the outstanding views of the bay. Alcatraz, Golden Gate Bridge and the harbor......the waiter talked me into trying the blackened swordfish, fantastic!! Great choice to celebrate our 5 year anniversary. I would absolutely go back.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 18 ratings-only reviews submitted since May 5, 2014
    • Overall Rating3.8
    • Food3.7
    • Ambiance4.3
    • Service3.8
    • Noise LevelModerate
  • The following 157 reviews are from the NEPTUNE's Waterfront Grill & Bar reviews archive.
  • Waterfront
    OpenTable Diner Since 2010
    Dined on 4/20/2014
    Problem-the Waterfront didn't have our reservation- even with the confirmation number
    Special Features:
    Great for Brunch, Great for Outdoor Dining, special occasion, Great for Lunch, Scenic View
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fab dinner with a view!
    CindyLouAkronOH
    Dined on 4/12/2014
    The food was delicious. Service was attentive and polite. The atmosphere was phenomenal with a beautiful view of the San Francisco Bay!
    Special Features:
    Fit For Foodies, Romantic, special occasion, Late-Night Find, Scenic View
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great View - Great Food
    LocalTouristVIP
    Dined on 4/8/2014
    I'm a local girl but I love to play tourist now and then. Whenever I go to Pier 39 Neptune's is where I like to have lunch. I've been going for years and it remains consistent. The views are spectacular, the service is wonderful, and the food is even better. I like that they treat you like a neighborhood restaurant, rather than a tourist spot, even though most people are tourists. I always get the seafood tower - shrimp, avocado, tomato, salad and it's beautiful and so tasty. My husband always gets the lobster chowder and another dish - this time the fish and chips. He said it was about the best fish and chips he's ever had. I hope Neptune's never closes!
    Special Features:
    good for groups, scenic view, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great food, great view
    athiede
    Dined on 4/7/2014
    We only had sandwiches; my husband a burger and me a loaded grilled chicken sandwich. Both were very tasty. Instead of fries, our waitress gladly replaced with sautéed, wonderful asparagus. She was very attentive and helpful. Our iced tea was refilled often. The only negative thing would be where the hostess sat us, in the 'garden room' that had lots of glass on the ceiling that caused our table area to get hotter and hotter as the sun moved. Our view was good but partially blocked. I mentioned this to the hostess afterward and she said she would have moved us. She did also offer some other good information about San Francisco which we appreciated.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • he put a ring on it
    mamaDAboss
    Dined on 4/5/2014
    Omg this place is wonderful me and my now fiance traveled from pittsburg ca, had reservations to eat for lunch!, the food was great tasty and hot! Service great scenery great at the end of our meal he purposed with a ring! Thanks neptunes we love it here
    Special Features:
    good for groups, romantic, scenic view, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Good food, ok ambience
    SvetaVIP
    Dined on 3/29/2014
    There was a wedding going on and we ended up in the pub area. So I could not judge the place truly.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Wonderful Dinner Experience
    Ebonie
    Dined on 3/15/2014
    I had dinner here on March 15th for my boyfriend's birthday. We originally had a reservation time for 5:00 pm, but since that conflicted with other plans we asked if it would be possible to seat us half an hour earlier. The staff was very accommodating and sat us quickly. The service was good, everyone was friendly, and the views were beautiful. The waitress was very attentive but not overbearing. Overall we had a wonderful dinner. I recommend trying the baked oysters we tried the BBQ, and the cheese ones and they were AMAZING!
    Special Features:
    romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lovely Spot on the Pier
    kinchy
    Dined on 3/8/2014
    Considering we live in SF, we don't frequent the heavy tourist areas much, even though there are some amazing places to visit. Every once in a while we try something new and this was on the list. It actually exceeded my expectation. The restaurant itself is very lovely with wonderful ambiance. The food selection was great and I had a tough time deciding. The oysters were delicious and my seafood was fresh and tasty. I would definitely take friends there if we were in the neighborhood.
    Special Features:
    fit for foodies, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • After feeding the sea lions
    Suzane
    Dined on 3/3/2014
    If you're in the mood for a tourism program, Neptune is the perfect location, points above the average ranking of the restaurants at Pier 39. Grilled fish, such as salmon and swordfish, will prove to have reasonable taste...as well as a reasonable price. But do not expect a fascinating presentation... Neither linen nor china: none of a five star service - remember, you are in a very regular tourist mode. But it's okay... If you get a table in the corner, through one window you will see Alcatraz; through the other, the lazy sea lions resting after some fishing lunch...Any resemblance, just coincidence ;-)
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great view, ok food
    Cameragirl
    Dined on 3/2/2014
    Service was good and accommodating towards our request for a window seat. Food and drinks were okay, not great. Beautiful scenic view. I would come back bc of the service and view.
    Special Features:
    good for groups, kid-friendly, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Did not have any of the food
    jodi
    Dined on 2/28/2014
    Did not have any of the food that was on the open table menu. Food was just ok for a big price.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet