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  • Max Downtown

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Max Downtown
Max Downtown

Max Downtown Details

  • Dining Style: Fine Dining
  • Website: http://maxdowntown.com
  • Email: sabrams@maxdowntown.com
  • Phone: (860) 522-2530
  • Hours of Operation: Lunch: Monday - Friday: 11:30am - 4:00pm; Dinner: Monday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm, Sunday: 4:30pm - 9:30pm
  • Payment Options: AMEX, Diners Club, Discover, MasterCard, Visa
  • Cuisine: Steak, Seafood
  • Executive Chef: Hunter Morton
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Entertainment, Farm to Table, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking Restaurant, Private Room, Takeout, Wheelchair Access, Wine
  • Private Party Facilities: Two rooms, one can accommodate 48 and the second, 26.
  • Private Party Contact: Steve Abrams (860) 522-2530

Getting there

  • Cross Street: Trumbull Street
  • Parking: Street Parking
  • Parking Details: Valet during dinner, parking in City Place Garage free after 5pm.
A word from Max Downtown
Max Downtown is one of Hartford's premiere restaurants located in the center of the bustling business and cultural district. Under the careful guidance of owners Richard Rosenthal and Steve Abrams, Max Downtown provides outstanding food and trend-setting atmosphere for over three hundred patrons daily. Max Downtown's innovative cuisine includes Pacific Rim inspired dishes as well as a superb selection of traditional Chop House classics. An experienced staff of over forty people provide an in depth knowledge of Max's unique menu and extensive wine list. The sophisticated Max Downtown garnered a three star rating from the New York Times, and a 26 rating from Zagat's Survey for three consecutive years. The Hartford Courant's Northeast Magazine bestowed Max Downtown with its highest four star rating. For lighter yet equally exciting fare, as well as world famous martinis, a stop a Max Downtown's Tavern is essential.Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerSteak
  • Diners' Choice WinnerNotable Wine List
  • Diners' Choice WinnerMost Booked
Diner Reviews
  • "Food was fantastic! It was nicely paced between courses. Our server Bruce was wonderful!"
    Dined on 4/4/2014
  • "This is the place to bring someone for the first time. Drinks are served "differently" than other restaurants I frequented. The chop salad was the best ever. I had the ribeye that that was so flavorful you didn't want to chew it, just savor the meat in your mouth for a while. A large selection of vegetables was overwhelming and whichever you chose, they gave you more than enough. And if you had room left for dessert, be prepared to be impressed."
    Dined on 4/4/2014
  • "From out of town. Food and service was great. Would definitely go back when in town again."
    Dined on 4/1/2014
  • "We got to the restaurant and needed to order and eat quickly for we had a show to see at 6:30. Our waitress was very accommodating, understanding that we needed everything to go faster than normal. Despite being rushed, the food was excellent, as was the service!"
    Dined on 3/30/2014
  • "Service was top notch. Specials were unique and so tasty. A rare experience -- a wonderful meal in a lovely venue with top service. Can't wait to return."
    Dined on 3/22/2014
  • "The food was very good. The only issue was with service. Our server never once checked in on us to ask us how our meal was which was unexpected for this restaurant. We also had theater tickets 90 minutes from our reservation time and the wait time between appetizers and entrees was way too long. We were watching the clock most of the time and rushed through our entrees. We had planned on dessert but were unable to and barely made it to the show on time. We would have had time to spare if we had gone anywhere else in the city."
    Dined on 3/29/2014
  • "We wanted a quiet , upscale romantic dinner before the theatre at the Bushnell,. It was all of that and more. Food was excellent and the service was very attentive. Beautiul atmosphere. Thank you all for making it a special evening."
    Dined on 3/29/2014
  • "We got there at 9pm, after a show downtown. The staff acted like they were irritated with us for arriving so late. I know you close at 930 on Sunday, so I made sure we didnt stay too long. We expected better from this place. The food was good, but the staff wasn't very welcoming."
    Dined on 3/23/2014
  • "Good food and atmosphere. Service was adequate; nobody particularly friendly, had to ask server her name etc."
    Dined on 3/22/2014
  • "We had a rough start this evening. The pork chop (ordered medium) arrived well done and dry and the scallops were cool in the center, however the staff/kitchen immediately corrected the problem. Our reordered food arrived and it was cooked perfectly. With the exception of the delay, we were very satisfied with our meal and will return."
    Dined on 3/22/2014
  • "The food was good although I thought my date's chicken was too salty. My tuna was very good. We had a rabbit risotto appetizer which was both good and interesting. It was relatively quiet for a Saturday night. The wait staff was informed and attentive, but not hovering. The sorbet was really good and all the desserts sounded good. I would definitely recommend this place to anyone."
    Dined on 3/1/2014
  • "The setting is nice and has an old charm to it. My steak came out overly charred, where some pieces were inedible (I had requested it medium well and this was burnt to a crisp). I didn't complain because we had a show to catch and didn't have time to make a fuss. The food was average, and in my opinion, not worth the elevated price. I might try it again, but will likely try other downtown restaurants first before coming back. The ladies restroom also looked like it was in need of a deep cleaning. Lots of dust along doors, etc. My dinner guest had to wait about 15 minutes for a drink refill, which came at the end of his meal. All in all, it was decent food in a nice setting, but nothing amazing."
    Dined on 3/22/2014
  • "Booked here before going to see a show as folks told me that the Max restaurants were great. The website led us to believe it was a completely different kind of place. We walked in and immediately knew it was your standard 'swanky' establishment. Not to say it was bad but. the food was overpriced and portions small as is the norm with these places. It tasted good though, so there's that. Huge wine list we promptly ignored as we aren't into the whole wine scene. The waiter was awesome, but overall we would have much preferred some place that didn't charge $30 for hanger steak and a handful of french fries. We also had a table that crammed us in between two incredibly loud guests which took away from any possible 'ambiance'."
    Dined on 3/21/2014
  • "Very nice but expensive! Our waiter Jared, was wonderful, very attentive. They went over and above to set us up a nice table for 14 people. Food was good, wine was great. Nice for a special occasion but probably not a place you'd go just to go out on a weekend. Averaged just under $100 per person, though that included apps, entrees, wine and sides. A few of us had cappuccino also."
    Dined on 3/22/2014
  • "Max Downtown is an excellent upscale restaurant. Everything from the extensive wine list to the creative dinner specials makes Max an excellent choice. Service was very good and the waiter was helpful in suggesting which meals to order. The overall dinning experience was excellent."
    Dined on 3/20/2014
  • "We have been there many times and this was the worst...we had a reservation and finally we seat down down after 35 minute wait. Then I requested for a booth they tried to seat us by the door, and after I said something we got to seat at a better table. Food was okay, hoping it will be much better service next time. Manager didn't bother to come and say I'm sorry for the wait and the booth...waiter was nice about it."
    Dined on 3/15/2014
  • "All the Max Restaurants in CT are great. Each offers a different cuisine but the same quality experience. Max Downtown is their more formal and upscale. It rivals the great steakhouses but has even more depth to the menu. The bar is a popular spot and I'm sure the Hartford folks have great business lunches there."
    Dined on 3/15/2014
  • "Our experience was disappointing. We were on time but our secured reservations were 40 minutes late! We were left to huddle by the hostess podium until we were finally seated. We are still not sure if our waiter was rude or had a language barrier. When our dinners were finally served, some dishes were excellent and others were flat. And, we kept on getting bumped by waiters and patrons because there was very limited space between tables! To be honest, we expected more. Sadly, we wished we had chosen another restaurant to take our friends out for their anniversary dinner! We can only hope that these concern will addressed by Max Downtown to help improve other patrons future dining experiences."
    Dined on 3/8/2014
  • "We eat at this restaurant about 6 times a year. The staff is friendly and professional. The management team is always attentive. If you want some kind of steak this is your place. The other non meat dishes are hit or miss, mostly because they seem to be overly twee-too much ingredient without thinking about taste. That said the appetizers have never disappointed. The service is excellent."
    Dined on 3/13/2014
  • "What else can I say...service is exceptional! Food is wonderfully seasonal and fresh!"
    Dined on 3/9/2014
  • "I hvae been to Max Downtown often. It is a staple for the business lunch crown. It seemed a little noisier that usual this time, but normally at a reserved but vibrant noise level. Food seemed exspecially good this day. Had the Adobe Chicken Wrap with Eggplan Fries. Not much competition for a high end business lunch in downtown Hartford, but Max does a very good job anyway."
    Dined on 3/5/2014
  • "We dine here periodically (wish it could be more often) and enjoy it everytime. No matter what you order, you just can't go wrong. And the service is just as good as the food."
    Dined on 2/20/2014
  • "Food and presentation wonderful, however, waitress not attentive - messed-up several parts of our orders - drinks, food, kids - for such a wonderful place where the atmosphere and concern for a good experience were so obvious - in retrospect, the total experience was hampered by her lack of attention to simple details - like forgotten drinks, missed side orders, wrong after dinner wine etc. to restaurant - fantastic reservation/on-line presence - Max shinned ... but in retrospect - despite my positive message on the credit card slip -the total experience was hampered by our waitress's lack of attention to simple details - like forgotten drinks, missed side orders, wrong after dinner wine etc."
    Dined on 2/22/2014
  • "Got together with friends for my birthday with dinner at Max's. Everything was perfect! Food was excellent, especially our NY strip and Filet Mignon. We are loyal Max customers so we didn't expect anything less."
    Dined on 2/22/2014
  • "Max's is typically an excellent, reliable restaurant."
    Dined on 2/22/2014
  • "Max Downtown has great food. Its a bit pricey, but worth it."
    Dined on 2/21/2014
  • "Heard good things about Max Downtown. We were so excited to finally to be going. What a total disappointment from the time we arrived.Food was bad. What made things worse took waiter 30 minutes to bring us the bill. Could not wait to get out of there. Never ever will we go back!!!! A BAD memory."
    Dined on 2/14/2014
  • "Our waitress Maureen, was great- she remembered us despite us not being there for nearly a year! I recommend the duck entree, it was absolutely delicious."
    Dined on 2/14/2014
  • "I don't know I suppose to dress formally to enter this restaurant .in fact only three of us dress casually. The food is not as expensive a s I expected.but the quality is amazing . And the service is absolutely one of the kind.it is a perfect place for business meal. I will recommend my friends to go here."
    Dined on 2/20/2014
  • "food was delicious, the service was fabulous, ambiance was wonderful, and the noise level was perfectly low. there weren't screaming kids and we were seated in a location where we could have a conversation and not be overheard or overhear others. a wonderful experience and i would return anytime!"
    Dined on 2/16/2014
  • "Went here for Valentines with my sweetie. Our waiter was very very nice and present when we needed him. He recommended wine pairings which were awesome. I had a steak, delicious and cooked perfectly and my partner had a fish special. I can't eat fish, but he said it was amazing. We finished with dessert, the smores brulee was out of this world. Overall, amazing job by the wait staff and chefs alike, would definitely return!"
    Dined on 2/14/2014
  • "Consistently a great place to meet friends for dinner. Great food and ambience,"
    Dined on 2/15/2014
  • "One of our favorite spots to dine in Hartford.....the food is always excellent and the service impeccable. The lobster bisque was divine! And our filet mignon was perfectly prepared. Side dishes- balsamic grilled vegetables and truffle fries- we're the perfect complement. Lovely dinner!"
    Dined on 2/15/2014
  • "We were seated to the right of the entry on a blustery winter night and felt the freezing air every time people entered and exited the restaurant. We asked for a different table, but, no, none available. One of the side dishes we ordered was the Spinach with Pine Nuts and Golden Raisins... however, what we got was a ridiculously petite ramekin of soggy spinach loaded with garlic, so overpowering, without a hint of nut or raisin. The order was perhaps a 1/2 cup serving total. Our waiter's accent was difficult to understand, yet he was patient and repeated everything several times. I've been to most of the Max restaurants several times, and this was our worst experience ever, yet still I will return, because I think this was an anomaly."
    Dined on 2/16/2014
  • "Excellent food and service never had a bad expierience here"
    Dined on 2/15/2014
  • "Had a great time. Food and ambience were great. It would help if there were a bit more vegetarian options on the menu."
    Dined on 2/14/2014
  • "Best meal and dining experience my husband and I have had. Our waitress Melissa was very knowledgeable about the menu and had great suggestions. We got a bottle of wine and a bottle of Fiji water. We started with shrimp cocktail which was very good. My husband got the prime aged ribeye and I got the prime aged strip steak...both were excellent! Best steaks we have ever had. We got the brussel sprouts and truffled potato tots for sides. The potato tots were out of this world! We then finished it off with their salted caramel ice cream which was delicious. The meal was very pricey, but we splurged and it was definitely worth it. We will be back! Great restaurant for an occasion!"
    Dined on 2/15/2014
  • "From the second you walk into the restaurant you realize what they offer a quiet romantic scene with amazing service. Everyone from the valet to the manager act kind and professional and really put the customer first. A tad expensive but if you want the best you have to pay for the best I will gladly be going back"
    Dined on 2/15/2014
  • "I didnt expect Max Downtown to be so fancy. It was a great environment, the food was excellent , the waiter was great, the problem was we waited 20 minutes past our reservation time for our table and one of the female maitre de was very rude, but other than that the place was great!"
    Dined on 2/14/2014
  • "As usual, Max Downtown never disappoints with great food and service."
    Dined on 2/7/2014