Max Downtown
Max Downtown

Max Downtown

  • Dining Style: Fine Dining
  • Website: http://maxdowntown.com/
  • Phone: 8605222530
  • Hours of Operation:
    Lunch: Monday - Friday: 11:30am - 4:00pm; Dinner: Monday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm, Sunday: 4:30pm - 9:30pm
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Steak, Seafood
  • Executive Chef: Hunter Morton
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Entertainment, Farm to Table, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking Restaurant, Private Room, Takeout, Wheelchair Access, Wine
  • Private Party Facilities: Two rooms, one can accommodate 48 and the second, 26.
  • Private Party Contact: Steve Abrams 8605222530

Getting there

  • Cross Street: Trumbull Street
  • Parking: Street Parking
  • Parking Details: Valet during dinner, parking in City Place Garage free after 5pm.
A word from Max Downtown
Max Downtown is one of Hartford's premiere restaurants located in the center of the bustling business and cultural district. Under the careful guidance of owners Richard Rosenthal and Steve Abrams, Max Downtown provides outstanding food and trend-setting atmosphere for over three hundred patrons daily. Max Downtown's innovative cuisine includes Pacific Rim inspired dishes as well as a superb selection of traditional Chop House classics. An experienced staff of over forty people provide an in depth knowledge of Max's unique menu and extensive wine list. The sophisticated Max Downtown garnered a three star rating from the New York Times, and a 26 rating from Zagat's Survey for three consecutive years. The Hartford Courant's Northeast Magazine bestowed Max Downtown with its highest four star rating. For lighter yet equally exciting fare, as well as world famous martinis, a stop a Max Downtown's Tavern is essential.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Overall
  • Diners' Choice WinnerNotable Wine List
  • Diners' Choice WinnerSteak
Max Downtown reviews from OpenTable diners
224 reviews since June 3, 2014
Overall Rating4.6
  • Food4.6
    Service4.5
  • Ambiance4.5
    Noise LevelModerate
97% of reviewers would recommend this restaurant to a friend.
special occasion (166)fit for foodies (119)notable wine list (105)romantic (100)good for groups (61)hot spot (58)vibrant bar scene (46)great for lunch (46)neighborhood gem (33)late-night find (17)great for brunch (7)scenic view (4)kid-friendly (1)Show More
  • OpenTable Diner Since 2007
    Dined on 9/29/2014
    As always, great food with strong service. Perfect for the business lunch that was held.
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Wonderful Evening
    CharlieT
    Dined on 9/27/2014
    We had a wonderful evening at Max Downtown on Saturday, September 27, 2014. As Usual the ambiance, food and service were outstanding. I brought my daughter, son-in-law and wife and they were thrilled. Each time we dine at Max Downtown we wonder how they keep all services consistently excellent. I tip my hat to Steve and his professional staff for the outstanding work they do. Keep it up.
    Special Features:
    good for groups, hot spot, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great food. Personl attention.
    OpenTable Diner Since 2009
    Dined on 9/27/2014
    Waiter to owner took great care and the food was the best in town for us and our guest from Santa Monica.
    Special Features:
    hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointed for the first time
    Dagatas
    Dined on 9/26/2014
    We are big fans of max downtown and normally have a fantastic experience. I'm not sure why but this time the food was not at all up to the usual standards. I normally get the filet, in fact was here two weeks ago and had it where it was fabulous. This time it was very dry, slightly overcooked and lacking flavor. My sister chose the scallops and the rice they were on was cold. It won't prevent us from going again because dozens of previous times we had superb food. Something was very off this time.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • NHavenMaxjunkie
    Dined on 9/26/2014
    My review is very simple. I have been lucky to patronize restaurants throughout the state on a very extensive basis for over forty years. I do have a number of restaurants that are special and that I am fond of. Among the small group that I place in my pantheon, Max Downtown is my single favorite restaurant in Connecticut. Period. Having moved to New Haven five years ago from the Hartford area, my number one great culinary wish is that the Max Group open a Max Downtown like restaurant in downtown New Haven. I believe it would be a knockout and instantly be No 1 in an already vibrant and robust restaurant market. (I should also add that Max Amore, Max Fish, and Max Oyster Bar are in my top 15.)
    Special Features:
    great for lunch, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A Wonderful and Outstanding
    CharlieT
    Dined on 9/24/2014
    As always the food is superb, service is excellent and the ambiance was wonderful. Our niece was in from Knoxville, Tennessee working at Travelers this week training sales personnel so we decided to treat her to Max downtown. We enjoyed our evening together but as I stated this is an exceptional restaurant. We are returning September 27, 2014, with my Daughter and Son-in-Law for dinner.
    Special Features:
    great for brunch, great for lunch, hot spot, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Max's Downtown Only the Best
    BobBasketballVIP
    Dined on 9/20/2014
    Max has never disappointed. Whenever we have attended the theater or a sporting event the perfect cap after the event is going to Max's Downtown. The ambience is excellent and very professional. The personal greeting by management makes the environment even more special. I would recommend Max to any discerning diner.
    Special Features:
    hot spot, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great food
    murph
    Dined on 9/13/2014
    It was TREMENDOUS the food was great as was the service
    Special Features:
    hot spot, neighborhood gem, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Anniversary time
    3timesacharm
    Dined on 9/11/2014
    The dining experience was enjoyable, our server was excellent. She was very helpful from our appetizers to the Entrees. The ambiance was nice. This was our first dining experience at Max Downtown; it will not be our last.
    Special Features:
    good for groups, hot spot, late-night find, neighborhood gem, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • A memorable dining experience
    elogan80
    Dined on 9/6/2014
    We only go to Max Downtown for special occasions, so we don't get there often, but it never disappoints. The service (specifically Peter) is amazing and the food is always cooked and flavored perfectly.
    Special Features:
    notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Disappointed
    FoodieVIP
    Dined on 9/6/2014
    We hadn't been to Max Downtown in a while and it just didn't seem as good as it used to be!!
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • The best
    CaschuVIP
    Dined on 9/6/2014
    We went for our anniversary, and mentioned it to the server when he asked. Shortly into the appetizer we figured out that the dental procedure that my spouse had had would make it far too painful to eat a full meal. We asked for the check. The server brought us a lovely plate that said "Happy Anniversary" with mini cheesecake and small servings of wine to go with it. He turned an evening that was disappointing, through no fault of the restaurant, into one that was memorable and touching. We have been to Max Downtown many times. The service is exemplary, the food is delicious. It is this kind of special service that makes them superb. We will be back.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • RIGHTANGLE1
    Dined on 9/4/2014
    It was a pleasant evening out on a date and our floor staff person Samantha "Sam" was a gem. A major asset to your organization. I 'm in the food industry and can easily sense someone phony or genuine. They don't come better than her. Your restaurant is quite lucky I feel to have her.
    Special Features:
    fit for foodies, good for groups, great for lunch, hot spot, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • darlene
    Doll
    Dined on 8/30/2014
    This was my second time dining at MAX Downtown. The food as usual was excellent, the service great and the ambiance superb. I am becoming addicted to dining at MAX Downtown because I am made to feel comfortable and appreciated by the staff.
    Special Features:
    fit for foodies, late-night find, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Habibi
    Dined on 8/29/2014
    This is my favorite restaurant, great ambiance and excellent service. but the special Labor Day weekend dinner of lobster was disappointing because it was not up to the usually high standard of MAX Downtown. However, I am looking forward to the next occasion to dine there.
    Special Features:
    fit for foodies, great for lunch, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Special Occasions Celebrated
    PittsburghandHartford
    Dined on 8/26/2014
    Max Downtown is my favorite restaurant in Hartford and our visit there yesterday confirmed all my previous experiences. The food was excellent, the service was impeccable and our server even suggested a birthday dessert for the one celebration that we had. We had great celebrations that were both relaxing and sociable thanks to Max's.
    Special Features:
    fit for foodies, good for groups, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great experience at Max in Hartford
    DoomsdayPeppers
    Dined on 8/23/2014
    I took my girlfriend there for our 5 year anniversary and we had a fantastic meal. If you like steak and lobster, please shell out the extra cash for the "Oscar" which is a lobster crusted filet mignon (what I had). She had the regular Filet Mignon and stated it was the best filet she has ever had. The plates were spaced out perfectly, giving us plenty of time between our salads and entrees to talk and enjoy the night. Overall, the experience was great. They even gave us a free desert and wrote "Happy Anniversary" on the plate, just because the hostess/manager asked us what we were there for when we sat down. Pricey place, but I think its worth it. Definitely recommended for a romantic night out.
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fabulous restaurant!!!
    Lovelabs
    Dined on 8/23/2014
    We chose this restaurant to celebrate my daughter and son-in-law's wedding anniversary. They live in Palmer, Ma and we live in New Hartford. I thought it would be a great halfway restaurant and it came highly recommended by my bosses. It was everything I thought it would be. Great food and service. Comp dessert and wine for the celebration. I could not have picked a better place. Thank you for making the evening special!
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • as good as nyc
    DrG18
    Dined on 8/16/2014
    I have dined at Max Downtown several times and have never been disappointed. The seafood tower is excellent and the steak is as good as Sparks or any quality NYC steakhouse. Similar prices but less driving and valet parking is a deal.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • great lunch
    outstandingVIP
    Dined on 8/14/2014
    Met a friend for business lunch. Food and service were very good. I have a gluten intolerance and the waiter was able to ensure that I was accommodated.
    Special Features:
    great for brunch, fit for foodies, good for groups, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Max Downtown
    fabulousdinner
    Dined on 8/13/2014
    A fabulous dining experience. Greeted warmly at the door. The waiter (Jared) was attentive and extremely helpful. The food choices were plentiful. The food quality was top notch. We had 5 delicious different entrees. Max was the perfect choice for a joyful celebration.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Another excellent ding experience
    OpenTable Diner Since 2007
    Dined on 8/8/2014
    Exceptional food and service as usual. Always a pleasure to dine at Max Downtown.
    Special Features:
    fit for foodies, romantic, special occasion, great for lunch, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Outstanding as Always!
    majmom
    Dined on 8/8/2014
    Once again Max Downtown does not disappoint! The food and service were exceptional with a special "shout out" to our server Jack. His extensive knowledge of the food and wine is top notch and his suggestions always spot-on - so much so that we hardly ever pick anything ourselves at Max's anymore - we ask Jack for suggestions and go with them - and we are always glad we did! The stuffed veal chop, bone in prime rib, striper and of course seafood tower appetizer were all superb and we thoroughly enjoyed our evening. Needless to say we will be back!
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great steak!
    OpenTable Diner Since 2014
    Dined on 8/6/2014
    Great steak! New York strip to die for, (the New York strip au poivre a bit less stellar). Good wine but not outstanding, OK dessert, espresso so-so. Nice ambiance, a place where you can actually carry out a conversation without shouting over the music or other patrons' noise. A very nice restaurant.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Having lived in CT now for 10 years
    Chocluv
    Dined on 8/4/2014
    I have not dined much in the Hartford area however learning about the Max's Group. I didn't realize that Max's Downtown was just down the street from Theatreworks and Hartford Stage! This is a wonderful restaurant with great ambiance. I like the high ceilings and spaciousness of the dining area. The server, Alissa, was friendly and answered many of my questions about the menu. I felt relaxed and not rushed. I was especially honored to meet Steve and Rachel! The food was delicious from appetizers (local & Canadian Oysters) to the mussel dish, the bread with the Hawaiian salt and my steak was seasoned perfectly. This is a special place- I think I may try lunch next and the come to Jazz night. Looking forward to my next visit!
    Special Features:
    fit for foodies, romantic, great for lunch, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Poor Policy
    ShortsBanVIP
    Dined on 8/3/2014
    The food & svc was great, however, we were forced to sit in the LOUD bar b/c one of our guests was wearing shorts. He was better dressed that half the guests in jeans and polo shirts. Not sure why a Hartford restaurant thinks they can compare to The Hamptons but unfortunately will not go back The food & staff were great! The waitress overheard me telling my party why we were forced to be seated in the bar and agreed it was an outdated policy. They did a great job with trying to make up for this poor policy by offering us complimentary champagne, side dish, and 3 different desserts for our bday guest which was greatly appreciated! My only complaint is with the policy. The $400 we spent on 4 ppl will be gladly taken elsewhere next time.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • not impressed in any way
    OpenTable Diner Since 2013
    Dined on 8/3/2014
    The food was not good we actaully went to Max Downtown because it was Taste of Hartford and liked the menu listed on the web site, to say my food was not good was an understatement. My bake stuffed lobster tail was mostly stuffing of some sort I really could not tell the ingredients it was not good, the lobster meat tough. It will be another several years before we try it again if ever!
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Taste of hartford menu
    Luandav
    Dined on 8/3/2014
    Delicious dinner and outstanding service. Taste of hartford event a plus!
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Eyes on the Taste
    Wizard
    Dined on 8/3/2014
    Fantastic place to unwind and have a special meal. The meal was presented with flourish, flavor explosion and color. The fig salad was a great taste and texture surprise. The stuffed lobster had all the flavor you need. Fresh fruit desert filled in the circle.
    Special Features:
    great for brunch, romantic, special occasion, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • mrmuffin27
    Dined on 8/2/2014
    Excellent dinner! Food us always wonderful there! Always enjoy any of the Max's restaurants.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Could have been better
    OpenTable Diner Since 2014
    Dined on 8/2/2014
    Portions were good sized and food was good, but husband order wild Alaskan salmon and got sockeye. We wanted a special bottle of wine that they had on sale, but they said they didn't have it. So loud we couldn't even hear the waitress.
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • OpenTable Diner Since 2007
    Dined on 8/2/2014
    I've eaten at Max Downtown many times this was the first time I was disappointed. Dry swordfish. Hard white beans. Just a bad meal all around for me. James Czahur
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • 311mbVIP
    Dined on 8/2/2014
    Went to max during restaurant week. Even though the special menu was limited, the choices were excellent. Lobster tail was great and flavorful. The managers came to each table to see about satisfaction.The only thing was the seating. As is true with other max restaurants, when you go with 2 or 3 women you are always seated in the back of the place. Why is that ?
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2011
    Dined on 8/2/2014
    Food was incredible as usual. This is our favorite special night out place.
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • House Champaign is fantastic
    Rhea
    Dined on 8/1/2014
    Be sure to have the sommelier saber the bottle for you!
    Special Features:
    great for brunch, romantic, special occasion, late-night find, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Menu
    mfuryhop
    Dined on 8/1/2014
    The food was delicious and the service was absolutely wonderful. However the noise level from surrounding tables was a bit high for it to be romantic.
    Special Features:
    fit for foodies, romantic, special occasion, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great dining ecperience
    luvgoodfood1
    Dined on 8/1/2014
    The food, drinks and atmosphere were great. Our waitress was unattentive. She seemed as though she was forced to wait on us. Other staff were friendly and helpful.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 8/1/2014
    Max Downtown was a lovely experience. You enjoyed a perfectly cooked, delicious meal with a piano player singing songs of Elton John & Billy Joel. The food was fantastic! I never tasted such a delicious stuffed lobster. We were treated like royalty!
    Special Features:
    good for groups, romantic, special occasion, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Always impressed
    happycouple
    Dined on 8/1/2014
    My wife and I have been dining at Max Downtown for nearly 15 years. The food is always excellent and the service exceptional. It is number one on our list for special occasions and for a romantic night out. I recommend that everyone try Max Downtown at least once. More than likely, you'll be back.
    Special Features:
    romantic, special occasion, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A little frazzled by GF & DF
    NYCLady
    Dined on 7/31/2014
    We are gluten-free, diary free and our waitress was so frazzled by our requests it took 15 minutes to get water. Then, when I would requests a GF roll, they would bring me one. Given that I ate 4 (special treat) I had to keep asking for them and waiting 15 minutes for them to heat them up which was annoying. Why not put 2-3 on the table and call it a day? I ordered the salmon, which normally is superb, but it was a tad bit dry and overcooked this time. They did a good job accommodating my needs on dessert and had a great wine selection. Manager was super friendly
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate