Max Brenner - Philadelphia
Max Brenner - Philadelphia

Max Brenner - Philadelphia

  • Dining Style: Casual Dining
  • Website: http://www.maxbrenner.com/
  • Phone: 2153448150
  • Hours of Operation:
    Mon - Thurs - 11:30am - 11:00pm
    Fri - 11:30am - 1:00am
    Sat - 11:00am - 1:00am (brunch is served from 11:00am - 4:00pm)
    Sun - 9:00am - 11:00pm (brunch is served from 9:00am - 4:00pm)
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Comfort Food, Contemporary American
  • Executive Chef: Max Brenner
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Beer, Cafe, Counter Seating, Full Bar, Late Night, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Private Party Facilities: We offer a small private area of our restaurant for large parties.
  • Private Party Contact: Katie Applegate 8779253053
  • Entertainment: Max Brenner's signature music playlist.

Getting there

  • Cross Street: Between 15th & Locust
  • Public Transit: The Broad line, Broad St and Walnut St exit, on the subway.
    PATCO 15th and Locust
  • Parking: Public Lot
  • Parking Details: There is a parking lot located next to our restaurant.
A word from Max Brenner - Philadelphia
Known worldwide as the ultimate destination for chocolate, Max Brenner is the perfect place to eat… and indulge. Fill up on Really Crunchy Mac & Cheese, a pressed waffle sandwich or our ever-popular Brenner Burger. But save room, because the main course is dessert. Experience chocolate to the fullest and enjoy hot chocolate, Choctails, fondues, sugar waffles and more. Our most iconic dishes are served in specially-designed ceramic utensils, turning chocolate consumption into a chocolate ceremony. So double dip, lick your fingers and forget to share because at Max Brenner there aren’t rules – all you have to do is really love chocolate.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerKid Friendly
Max Brenner - Philadelphia reviews from OpenTable diners
216 reviews since May 23, 2014
Overall Rating3.9
  • Food4
    Service3.8
  • Ambiance3.8
    Noise LevelModerate
82% of reviewers would recommend this restaurant to a friend.
kid-friendly (110)special occasion (80)fit for foodies (76)good for groups (64)great for lunch (62)great for brunch (46)neighborhood gem (42)late-night find (41)hot spot (32)romantic (28)vibrant bar scene (8)notable wine list (3)great for outdoor dining (2)scenic view (2)Show More
  • Service
    lovetoeat
    Dined on 9/18/2014
    Customer service sucked!! My server Josh was the worst. I sat there for 25 mins before my order was even taken. And I had to go ask another waitress to get him so he could take my order! I got a burger with the fries it was good so was the fries. I had a chocolate martini it tasted like chocolate milk. I tasted no alcohol.
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Too cramped
    OpenTable Diner Since 2014
    Dined on 9/18/2014
    The set up of our table was entire too close to one another. There were a few instances where the other diners on either side of us knocked into our table/food.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not What I thought it would be.
    blkluv
    Dined on 9/18/2014
    Service with the food was extremely slow. Getting greeted at a table was very slow too. Overall food was bland. The dry rubbed wings were really BBQ wings topped with scallions. Good but not as described per the menu. THE waffle cheesesteak was not as expected. The meat was very good but the waffle was like an ego waffle. Not impressed the chocolate fondue was great but there was nothing spectacular about the quality of the chocolate. For all i know it was Hershey chocolate melted. chocolate martini was ok. Too much $ for something that tasted like chocolate milk. This is not a place I would go back to. It's over priced for what is served and the food was ok. the description of the food was better than the food itself.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lunch during restaurant week
    OpenTable Diner Since 2011
    Dined on 9/18/2014
    We tried reataurant week early for blush when barely anyone there. Service not too good maybe because there were 3 servers for whole place. Food stayed up under hot lamps for long time. Do not feel like their menu for restaurant week is anything like their special items except for dessert. Spicy meatballs just ok and spinich dip was not great and not even warm when we got it. Our burgers were Burt and as we looked around the burger tops on others were as well as we looked around.
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • poor service
    grits
    Dined on 9/16/2014
    We waited about 10 mins til I finally made eye contact with the server. She brought us water and took our order. 15- 20 mins later my boyfriend asked to speak with the manager. Our drinks haven't come out yet. After speaking with her I witnessed her going behind the bar and making our drinks. Right after our appetizers came out, 1 right 1 wrong, but cold. Our entrée came out this time hot. Our server never asked if we were ok, if we needed anything she never checked. She never asked if we wanted another drink. We could have had one but we're afraid it would have taken another 20 mins. We asked to speak with the manger again. We explained to her why we were unhappy with our service. Simple things a server does she didn't do.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • terrible service
    OpenTable Diner Since 2012
    Dined on 9/16/2014
    Worst service I ever received. Took over 1 hour 45 minutes to receive main course without an apology from the waitress or the manager. Will not be going back or recommend. When I left a man from another table followed us out the door to see how our experience was and we both agreed it was the worst service.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fantastic
    OpenTable Diner Since 2007
    Dined on 9/16/2014
    Burger was huge and delicious, as were the fries. Waffle salad was so unique. Dessert crepe was to die for. If you love chocolate , this is a place to eat.
    Special Features:
    fit for foodies, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great meal but......
    OpenTable Diner Since 2014
    Dined on 9/15/2014
    My daughter and I decided to try Max Brenner's for dinner during Restaurant Week. The food was excellent and came quickly but we had to ask the server not only for napkins but flatware as well. The place is also very noisy and this was on a Monday evening. I cannot imagine what it would be like on a Friday or Saturday night. Overall, the food was great, the chocolates were absolutely delicious, the server was very friendly but a bit absent-minded.
    Special Features:
    neighborhood gem, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Not for Restaurant Week
    OpenTable Diner Since 2010
    Dined on 9/15/2014
    We dine out quite often and aren't just "restaurant weekers." To that end, I love Max Brenner's for their creative dishes that offer new ways to consume chocolate. However, I recommend going there when it's not restaurant week. Their menu choices were actually insulting. Three ordinary appetizer choices, four entrees (sandwiches and mac and cheese) and two dessert choices, in fairness, the fondue sounded delicious. Sadly, we left without dining because the choices were so limited and it was no bargain for $35.00. Moreover, the server was slow to greet us and there were only two other tables in the place. Overall, we were disappointed in the choices.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Noisy
    sss93
    Dined on 9/13/2014
    The restaurant was extremely noisy and the service was terrible. Waitress rarely came to our table to check up on us and brought the wrong dinner item to the table.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Chocolate is the reason to go
    Russ
    Dined on 9/13/2014
    Went to Max Brenner on a busy Saturday night during restaurant week. We were seated promptly at our 7 PM reservation tie. Service was prompt and atteetive despite the place being very crowded. This is also a very noisy place, perhaops partly due to several bachelorette parties going on. Lots of interesting cocktails (including several chocolate varieties. My wife's hamburger was very good and the accompaying fries (dusted with chocolate) were outstanding. My salmon was overcooked, but adorned with a good arugala salad. Dessert was a chocolate/fruit fondue and was excellent.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great as always!
    NowayNoe
    Dined on 9/13/2014
    This is my third time going there and it's just as great as the first time! We even got the same waiter that we had over a year ago! We were so excited and the our party of 6 enjoyed the whole experience.
    Special Features:
    fit for foodies, good for groups, hot spot, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Felt overall inefficient
    DebbVIP
    Dined on 9/13/2014
    If the host staff knew how to seat people at a table they would be prepared with menus and silverware instead of plunking us down and never bringing menus until we flagged staff down Our grand child liked all the chocolate The hot chocolate was bland As far as the food goes my son relieved a black hamburger and my daughter in law received undercooked chicken
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • WORST SERVICE, but great food.
    BrittMaureen
    Dined on 9/12/2014
    The only reason I would recommend this restaurant is because the food was delicious, however their service was THE worst I've ever experienced. Once we were seated a half hour after our reservation we had to ask for silverwear, napkins, and water. Waiting over an hour between our apps and entrees even though we ordered everything at the same time. We asked to speak to the manager but he refused to leave the kitchen in fear of "throwing off the flow of things." Not once did we get an apology from anyone. Ordering food to-go (if that's even an option) would be the ideal way to ever try this restaurant.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Just ok
    OpenTable Diner Since 2011
    Dined on 9/12/2014
    The menu sounded interesting but the food was mediocre. The macaroni and cheese lacked flavor and cheesiness. The prosciutto cheese and apple waffle sandwich had far too much prosciutto. Less prosciutto of a better quality would be an improvement. The drink with expresso, Kahlua and chocolate tasted like chocolate milk. There was no expresso or Kahlua flavor at all. Our waiter was very good.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Delicious Food, Great Atmosphere
    kjer26
    Dined on 9/12/2014
    I went to Max Brenner for lunch during Restaurant Week and the food was outstanding! I'm not usually big on appetizers, but I highly recommend the spicy meatballs (don't worry, they're not very spicy). It can get a little loud inside the restaurant so I wouldn't recommend it for an intimate meal; it has more of a fun and funky vibe. Definitely great for lunch with friends or a fun date night!
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Service unusually bad
    OpenTable Diner Since 2012
    Dined on 9/12/2014
    Our waitress may have been overwhelmed because it was busy but she was not attentive. She never asked how our meal was, and when we asked for things she took a while to bring them to us. It was busy because it's restaurant week, but that is to be expected and we should have still had a good dining experience. That service sucked, but we are nice people so we still tipped because we all have bills to pay.
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great food and service
    SMT4
    Dined on 9/11/2014
    The food here was great, especially the dessert, and the waitress was very nice. Food did not take long after we order either.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Success!
    Tableforfive
    Dined on 9/11/2014
    Our entire party had a superb time during restaurant week. Everything was great, the food was delicious, the service was great and we truly enjoyed ourselves! The meatballs and chicken wing appetizers were oh so good! (as was everything) Save room for the fondue with the milk chocolate ...
    Special Features:
    fit for foodies, good for groups, hot spot, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Horrible Service and Customer Care
    Foodie
    Dined on 9/10/2014
    Had a 12:45 reservation for 3. Used the Restuarant Week menu. While place was busy, there were still several tables open. They seated us and took our order pretty quickly. Got there early and still didn't get our first course for almost an hour later. One person had to leave and the other two of us waitied another 20 minutes---We ended up having to have the entire meal boxed to go and went back to work hungry. We mentioned several times that it was taking very long to get even the first course and we were on our lunch hour. Never did a manager come over and no once did they apologize for 3 guests leaving without having a chance to take a bite of food. So, $25 each and didn't even get to eat.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Worth going back for the dessert
    JessD
    Dined on 9/10/2014
    Went for restaurant week and was happy with the food choices (this was my first time dining here). Service was pretty slow even though the restaurant didn't seem crowded at all, so that was a bit frustrating. If I went back again, it'd probably just be for the dessert.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Service Very Slow
    Terri
    Dined on 9/10/2014
    Food was very good. Server was nice but really slow.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great for Desserts
    FoodieFoSho
    Dined on 9/9/2014
    If you love chocolate you'd love this place. Great for uniquely prepared/presented drinks and desserts. Food is ehh, but entrees aren't the focus of this place anyway.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A total gem.
    sweetstarling
    Dined on 9/9/2014
    Our first visit was to enjoy the Restaurant Week menu, and we will definitely be back to explore and enjoy the regular offerings. Service was outstanding, the food was amazing, and we thoroughly enjoyed ourselves.
    Special Features:
    fit for foodies, great for brunch, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Perfect Girl's Lunch
    Babyg
    Dined on 9/9/2014
    This was my first time at Max Brenner's and I had only heard great things. I went for lunch during restaurant week with my best friend. I had the spicy meatballs - which were to my surprise my favorite part of the meal. We both got the burger, which was good, but not as good as the cocoa dusted waffle fries. The chocolate theme is definitely something I can get down with. I chose the espresso with truffles for dessert, and it was wonderful. Our waitress was very sweet and perceptive - as a good waitress should be. I would definitely recommend Max Brenner for a lunch where you want to enjoy fun, yummy food and talk - the music wasn't too loud, but it was loud enough that we couldn't hear those around us.
    Special Features:
    good for groups, great for lunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • great place for chocolate
    Dave
    Dined on 9/7/2014
    The food was ok. But their chocolate desserts and drinks... THOSE were excellent! Come here for their chocolate stuff, not for the food. The entrees were mediocre.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Chocolate lovers
    Cathy
    Dined on 9/7/2014
    It's great for chocolate lovers, lunch, or casual meal. Very reasonable prices. Come here for the beverages and treats! Our waitress last visit was not tentative, but I'm sure they are not all like that. The food made up for it, overall a fun place to dine.
    Special Features:
    good for groups, great for lunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Sweets
    OpenTable Diner Since 2009
    Dined on 9/7/2014
    My girlfriend and I came here on a Sunday afternoon and we were seated right away. Our server was on point, answered our questions and our food was brought out in a timely manner. We ate here to sample the menu for restaurant week. However, their courses were not samples but full servings. We ended up packing half of all three courses to take home. Really good food and desserts. We didn't try the adult beverages this time around but will be heading back another time to do so.
    Special Features:
    fit for foodies, good for groups, great for lunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Horrible Service!
    ChuChoof
    Dined on 9/6/2014
    By far, this was the worst service I have ever received. After moving to Philly I was very excited that there was a Max Brenners here. However, much to my dismay, it was awful, especially compared to the ones in NYC and Boston. The lava cake was overcooked to the point that the edges were slightly burnt, and the server did not even bother to care. She simply said that this was how it was supposed to be! Then, she brought the check and dropped it on our table, without even asking if we wanted to order anything else......WoW......
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • gathering with my grandchildren
    verydisappointed
    Dined on 9/6/2014
    I met my son and his family for lunch and a treat. The food and drinks were great. I, myself , am on a diet. It certainly not the place to go when dieting. LOL. I will be retur ning with my daughter and her family to enjoy it again.
    Special Features:
    great for brunch, great for lunch, kid-friendly, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Loves it
    sarapies
    Dined on 9/5/2014
    Our experience at Max Brenners was fantastic. The food, the environment and the server were excellent. My friends drove from an hour away and said it was well worth it! Such a fun, unique and chocolatey dining experience.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, hot spot, late-night find, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good chocolate; expensive burgers.
    foodtraveler
    Dined on 9/2/2014
    Limited lunch menu. Great for dessert overpriced burgers.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Sweets
    SethVIP
    Dined on 8/30/2014
    id you want something sweet, and love chocolate, this is the place to visit. I would not reccomend dinner.......
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • chocolate restaurant
    SubtleSandy
    Dined on 8/30/2014
    If you are a chocoholic or adore chocolate, this place is for you. I am not so my review is more neutral. COmplete menu of chocolate desserts, drinks, fondue and savory snacks. Great service, tightly packed seats, entire restaurant smells like chocolate and I'm sure that is a huge bonus for some! I would only come here for dessert. Reasonably priced for dessert and coffee. Will take my niece for her birthday but for me you really need to love chocolate to enjoy this place.
    Special Features:
    fit for foodies, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Chocolate is the best medicine
    Foodie
    Dined on 8/29/2014
    This is my favorite restaurant. I highly recommend the Margharita panini and tiramisu dessert. The milkshakes and cocktails are also out of this world!
    Special Features:
    kid-friendly, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • A chocolate lover's dream
    cctvme
    Dined on 8/28/2014
    We came to Max Brenner for pre-football dinner. The place was empty at 5pm although we had a reservation. Our server, Dave, was EXCELLENT! He knew the answers to every question we had and cheerfully explained the idea behind the "hug mug" and other drink glasses. He was super accommodating to my wife's gluten-free requirements. Although there are not many options if you are gluten-free, Dave did his best to make sure she had what she wanted. The food we ordered was prepared and delivered quickly. It was DELICIOUS! Portion sizes were adequate, because you must leave room for dessert!
    Special Features:
    good for groups, great for brunch, great for lunch, kid-friendly, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Ok
    Jamie
    Dined on 8/24/2014
    Great for dinner or dessert with a very fun and unique menu. Wasn't thoroughly impressed with brunch
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great drinks
    Josh
    Dined on 8/22/2014
    Food was very good, and the chocolate themed drinks were outstanding. We had a show to catch, and told our server we had about an hour. She served us 2 rounds of drinks, appetizers, and our main course, with check in hand in 45 minutes. Job well done Max Brenner!!
    Special Features:
    fit for foodies, romantic, scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great for a Sweet Tooth
    OpenTable Diner Since 2006
    Dined on 8/19/2014
    We went to dinner for our 14 year old daughter's birthday. The appetizer and main courses were solid, but it is the desserts why you go here. The service was friendly.
    Special Features:
    great for brunch, kid-friendly, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A chocoholic's fantasy come true!!!
    Shesaid
    Dined on 8/17/2014
    Everything was amazing! I felt like I was walking into a very grown up Willy Wonka's chocolate factory. The ambience was amazing; from the decor to the lighting to the music. And smell!!!! Absolutely intoxicating. Our waiter was very pleasant and attentive, service was fast, and the food was delicious. I ordered the tomato and mozzarella flatbread which was easily one of the best I've ever had, and for dessert the chocolate chip cookie "quad". It was a giant cookie with mini bowls of homemade whipped cream drizzled with raspberry sauce, a strawberry and blueberry mix, and a little magic potion type bottle filled with decadent molten chocolate. Each part was a joy, but the magic bottle of chocolate was nearly naughty!!!!
    Special Features:
    great for brunch, romantic, special occasion, great for lunch, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.