Max Brenner - Union Square
Max Brenner - Union Square

Max Brenner - Union Square

  • Dining Style: Casual Dining
  • Website: http://www.maxbrenner.com/
  • Phone: 6464678803x
  • Hours of Operation:
    Mon - Thurs - 9:00am - Midnight
    Fri - 9:00am - 2:00am
    Sat - 9:00am - 2:00am (brunch is served from 9:00am - 4:00pm)
    Sun - 9:00am - Midnight (brunch is served from 9:00am - 4:00pm)
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Fusion / Eclectic, Comfort Food, Contemporary American
  • Executive Chef: Max Brenner
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Beer, Full Bar, Gluten-free Menu, Late Night, Non-Smoking Restaurant, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Private Party Contact: Restaurant Management 2123880030x
  • Entertainment: Max Brenner's signature music play list.

Getting there

  • Cross Street: Between 13th and 14th Streets
  • Public Transit: L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square.
  • Parking: No
A word from Max Brenner - Union Square
Known worldwide as the ultimate destination for chocolate, Max Brenner is the perfect place to eat… and indulge. Fill up on Really Crunchy Mac & Cheese, a pressed waffle sandwich or our ever-popular Brenner Burger. But save room, because the main course is dessert. Experience chocolate to the fullest and enjoy hot chocolate, Choctails, fondues, sugar waffles and more. Our most iconic dishes are served in specially-designed ceramic utensils, turning chocolate consumption into a chocolate ceremony. So double dip, lick your fingers and forget to share because at Max Brenner there aren’t rules – all you have to do is really love chocolate.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerKid Friendly
  • Diners' Choice WinnerMost Booked
Max Brenner - Union Square reviews from OpenTable diners
635 reviews since May 4, 2014
Overall Rating4.2
  • Food4.3
    Service4.1
  • Ambiance4
    Noise LevelEnergetic
92% of reviewers would recommend this restaurant to a friend.
kid-friendly (313)special occasion (289)good for groups (280)fit for foodies (244)great for lunch (218)great for brunch (215)hot spot (193)late-night find (147)romantic (147)neighborhood gem (113)vibrant bar scene (14)scenic view (13)great for outdoor dining (10)notable wine list (4)Show More
  • Service needs major improvement!
    OpenTable Diner Since 2010VIP
    Dined on 9/1/2014
    The chocolate and the presentation of the food/each dish which are mainly sugary/chocolate full dishes are very unique. Food is quite delicious and the kids enjoyed the extra candy on their dishes. However, service was really bad. There were only 4 tables when we arrived early on a weekend, and more than 10 waiters/workers around. So It was quite empty, but it seemed the waiter we had was still sleeping. It took him 40 min to bring us two cups of coffee. Then the coffee was so cold, it must have been waiting for a while, he had to take them back and bring new ones. The food arrived 1.5 hours later, and it was good, Not sure worth the wait! If they improved the sleepy service, it would be much better.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • EPIC CHOCOLATE FOOD
    OpenTable Diner Since 2014
    Dined on 8/30/2014
    Their chocolate desserts are incredible, there's simply nothing like it. Anyone who enjoys chocolate should pay a visit at least once. Beware, it is insanely addicting. I have not stopped thinking about it since my last visit. Also it can get very crowded at certain hours (2 hour wait) so I recommend making reservations. Your chocolate experience shouldn't have to wait!
    Special Features:
    fit for foodies, hot spot, late-night find, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • ambiance
    caro
    Dined on 8/30/2014
    Thank goodness I made reservation, there was no wait at all. Then the hostess took us to our table which was upstairs in the quiet side with cushioned leather chairs. I was so greatfull it was not in the middle of the heavy traffic dining area. The first time I dined at the union square location, we were seated in the main floor, but we had a child so it was easier to be in the main floor.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great Experience
    OpenTable Diner Since 2014
    Dined on 8/30/2014
    Everything was great from my reservation being ready as soon as my party arrived to the waitress's giving excellent service and the food tasting great I would def recommend
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great as always
    NYCjunkies
    Dined on 8/30/2014
    We've been to Max Brenner's several times and it never disappoints ... Food always good and treats are amazing!
    Special Features:
    good for groups, hot spot, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food Food
    OpenTable Diner Since 2014
    Dined on 8/29/2014
    The food food is great, don't skip it and go straight to dessert. Waffle sandwiches are so good. Waffle fries dipped in milk chocolate from fondu...<3
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Chocolate Heaven
    BarryBVIP
    Dined on 8/29/2014
    The food here is always good, but the chocolate is amazing!! Get the new chocolate pudding with bananas. So good!!
    Special Features:
    fit for foodies, good for groups, great for lunch, hot spot, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Holy chocolate!
    Sharkbait
    Dined on 8/28/2014
    A must-visit for chocolate lovers, though our server seemed like he tried to get the night off but ended up having to work anyway. He sure didn't want to be there! But the food? Amazing!
    Special Features:
    great for brunch, kid-friendly, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Max Brenners
    OpenTable Diner Since 2009
    Dined on 8/27/2014
    A fun place , love chocolate but the Food was disappointing. Stick to the burgers.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Had high hopes... fell short
    KimberlyZ
    Dined on 8/25/2014
    Max Brenner is a genius in marketing. His website draws you in to the story and the magic. The "live" experience falls short of the expectations, however. The kangaroo cup, the hug cup, the plates overflowing with sweet goodness... the whole idea behind having a magical experience in chocolate heaven fed to us through the elaborate website falls disappointingly short in real life. Sure, the chocolate pancakes with pecans and bananas are good and the cappuccino looks phenomenal in the kangaroo cup with the 2 piece of chocolate melting slowly from the heat of the liquid, but is it worth a detour and the hype? No. I've had better tasting chocolate in places like Paris and Montreal. All in all, we had an enjoyable brunch, but nothing special.
    Special Features:
    great for brunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • this is willy wonka's home
    imperialguy
    Dined on 8/23/2014
    What an amazing ambience. Slight drizzle outside and some warm chocolate inside. I ordered some chicken wings with blue cheese. Absolute heaven. And then there's the mocha madness - it's kinda like a chocolate martini - careful, it's very very sweet. It was a festive atmosphere and just the right amount of music to keep things lively.
    Special Features:
    romantic, special occasion, late-night find, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Wife Loves This Place
    OpenTable Diner Since 2014
    Dined on 8/23/2014
    From Florida everytime i visit the city with my wife this is a must on the travel list
    Special Features:
    fit for foodies, great for brunch, hot spot, late-night find, romantic, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Enjoyable Experience
    Maurie57
    Dined on 8/23/2014
    I am so glad I made a reservation ahead of time. It was a Saturday night and people were being told they would have to wait 1 1/2 - 2 hours for a table. After about a 20 minute wait, we were seated. The food choices are of a diner quality. My friend had the chocolate martini and loved it. There are many desserts to choose from. We had the fondue which was nice. Overall what made the night was our waiter. He was a very nice Asian boy who seemed to have a lot of enthusiasm for his job. I would go back but probably just for dessert.
    Special Features:
    special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • The best
    ACOS
    Dined on 8/23/2014
    I've been living in New York for almost 2 years and that's my favorite restaurant. I`ll miss it when I leave.
    Special Features:
    kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Fun atmosphere!
    SmartShoprMom
    Dined on 8/23/2014
    Went as a family with 2 teenagers. Everyone had a pleasant time. Reservations a MUST! Was very crowded, but we were seated within minutes of our arrival. Cozy atmosphere but very lively. Gourmet chocolate goodies in gift store too pricey for kids though.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Loved it!
    OpenTable Diner Since 2013
    Dined on 8/23/2014
    The Chocolate was outstanding!! Waiter was fun. Place was great! Will go back and will recommend it!
    Special Features:
    kid-friendly, good for groups, special occasion, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Bday Celebration:)
    MaddyB
    Dined on 8/23/2014
    I took my daughter here for her 14th birthday celebration with a few of her friends. The place was everything we expected, fun, hip and enjoyable! Our waitress was amazing, not only did she provide us with great service but she gave us little stories behind our drinks and food. It was a big hit with the girls and I thoroughly enjoyed my time as well.
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Nancie66
    Dined on 8/23/2014
    The food and the wait staff are excellent. The wait staff is competent, accommodating and cheerful, fitting well with the setting. I have been here four times with 5 people. Each time we have been seated at a table comfortable for 4, and uncomfortable for 5. The fifth person's chair is really in the aisle, and three people are sharing a tabletop fit for 2. It's uncomfortable, and clearly an intended practice from the many other guests who were similarly stacked. It makes me think about going elsewhere when there are five in the party. If this weren't a special birthday request to eat here from one of the guests we would have dined elsewhere. At the prices in this menu that practice is not acceptable.
    Special Features:
    great for brunch, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • If you love chocolate...
    slc4200
    Dined on 8/23/2014
    I have been to Max Brenner's in Boston and NYC did not disappoint. The wait staff was extremely attentive and although the draw here is the chocolate, their food is very good. Our party all enjoyed our lunch fare and I would recommend Max Brenner's for lunch or dinner. In addition, my daughter has nut allergies and the staff was very educated as to what items to avoid.
    Special Features:
    kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • great food!
    foodie4life
    Dined on 8/23/2014
    the guilt-free omelet was AMAZING!!! i substituted the swiss cheese for the goat cheese, and i am glad i did. it was the BEST omelet i ever had in my LIFE!!!! i am not a big fan of chicken sausage (i dont eat pork, so i always go for the alternate meat) and it was DELISH!!! large portion. maybe share an order of sausage. the only downfall was i had to flag down my waitress too many times to refill my water, and usually when i do brunch the mimosas are unlimited. these drinks were pricey, and not unlimited. overall, i would definitely dine here again.
    Special Features:
    great for brunch, fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Very fun - fit for chocoholics!
    ChefmomVIP
    Dined on 8/22/2014
    This is the second time we have been to the restaurant - our food was just so, so - the dinner menu is really not why you come here. The dessert menu is fantastic, outstanding, and lots of fun - and it tastes as good as it looks. We had $12 pudding - which was a bit outrageous, but it was delicious.
    Special Features:
    kid-friendly, fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • New Experience
    Morel
    Dined on 8/21/2014
    First time here and it was wonderful. My boyfriend enjoyed celebrating his birthday here. We will be returning and encourageing others to experience the wonderful time we did.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, romantic, special occasion, late-night find, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • I would return again
    Jellybean
    Dined on 8/21/2014
    The desserts are amazing. Some are better than other sure but everyone has their favorite. The portions are pretty small but overall satisfying. I'm picky with wine and haven't tried many so I can't review much on that. I can say the frozen lemonade is good :). I want to definitely come back and try their crepes. I want to try a few more thing too so I'll definitely come back. I went for dinner and it's cute for a one on one and be intimate with one another. I would like to see how it is for brunch.
    Special Features:
    great for brunch, romantic, special occasion, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Superb
    aplant
    Dined on 8/21/2014
    Staff is friendly and very helpful. Food comes out quickly and is delicious every time.
    Special Features:
    kid-friendly, good for groups, romantic, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Awesome, as always
    Reviewer1
    Dined on 8/19/2014
    This place is my go-to. They never disappoint.. I've been here millions of times and every meal I've had has been amazing. Also, it's not too expensive for what you get! It a great place to take out of staters
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, romantic, special occasion, great for lunch, late-night find, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Awesome
    Foodislife
    Dined on 8/19/2014
    I love chocolate and have been wanting to go to Max Brenner for a while. I was not disappointed. I wanted to eat everything!! I was so full after leaving that I could barely walk. The dessert menu is just as appealing as the dinner menu! I will definitely come back!
    Special Features:
    fit for foodies, good for groups, special occasion, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Max Brenner
    soupersandi
    Dined on 8/19/2014
    My daughter requested to go for a last hooray before going away to college. We had tix to see a show in the evening and tight schedule to get back to Radio City. Came early before our reservation and staff accommodated. The waitress was pleasant and answered questions about the menu. Thought initially the service was quick despite some reviews, entrées and my daughter's shake came sooner than expected. However due to our time crunch, put our dessert order for "pizza," as soon as we were ready. That's were the problem was, we waited a very long time for the dessert which was only a half order. I had a hard time understanding this discrepancy and staff didn't stop by to address why it was taking so long. It was before dinner and not crowded.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent food but stomach aches
    Eyechocolate
    Dined on 8/17/2014
    Both my friend and I got the lobster Mac n cheese and it tasted amazing. However, we both got stomach aches.
    Special Features:
    good for groups, romantic, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • choco foodies
    mangiatime
    Dined on 8/17/2014
    If you love chocolate, then this has to be on your restaurant bucket list!!! Vibrant scene. Desserts out of this world!!! food was very good and service as well. Great for families, but also a fun date night.
    Special Features:
    great for brunch, kid-friendly, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Something different for lunch
    GSD53
    Dined on 8/17/2014
    Good spot for lunch. Great if you love chocolate and desserts. I would rate the non dessert foods as good, not great. Enjoyed the 80's Shake. Attentive, friendly service. Nice spot for a change of pace.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Fun
    Table42
    Dined on 8/17/2014
    The food was great. Especially the waffle sandwiches. And the Desserts were amazing!
    Special Features:
    great for brunch, kid-friendly, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Food quality has decreased
    Amira
    Dined on 8/16/2014
    The food quality has decreased. I've been going to the Union Square & Philly Max Brenners for years and this vist was not great. The pasta was very underdone and not big on flavor. The bathroom wait was extremely long. Seems like its becoming a tourist trap.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Tasty Morsels
    OpenTable Diner Since 2007
    Dined on 8/16/2014
    Dessert was what we went for , the fondue for 2 was enough for 4!!! Fun evening, good chocolate !!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Good desserts but OK food
    OpenTable Diner Since 2012
    Dined on 8/16/2014
    food was not very tasty, I felt it was expensive for what you receive. The desserts were good though.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Amaizing
    Joss
    Dined on 8/15/2014
    Went here with three of my friends, to celebrate her wedding and just to new begginings and had a wonderful time. Our servers name was Maria she was really friendly and gave good tips on what was good. We all enjoyed our time and our food for sure!!! Lets not forget the desert everything was good... (Lobster mac & cheese, burger, panini, pulled pork sandwich)
    Special Features:
    kid-friendly, good for groups, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • For chocolate lovers
    lanefoodie
    Dined on 8/15/2014
    It was hard for me to pick something from the menu, because I wanted to eat at least 5 different desserts. I ordered the chocolate pizza and my mom had the cookie with ice cream. The pizza was very good, but the cookie was even better!
    Special Features:
    kid-friendly, fit for foodies, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Oh mama!!!
    ketaVIP
    Dined on 8/15/2014
    I love this place! I try to eat here as much as I can. The food is great & the desserts are to die for! Besides a wonderful dessert, you must try the waffle fries!!!
    Special Features:
    kid-friendly, fit for foodies, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Quaint Place
    yummyVIP
    Dined on 8/14/2014
    The food was great! Max Brenner is great for kids and groups who want an interactive dessert experience.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • OpenTable Diner Since 2008
    Dined on 8/12/2014
    Portion size did not equate to the price. Very disapointed. Total ripoff especially the chocolate fondue for $25.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • One hour wait
    Waitingtoeat
    Dined on 8/11/2014
    I made reservations for a friends birthday. We waited for more than an hour for a table for 3. Food was great but that wait screwed with all the other activities we had planned.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.