Max Brenner - Boston
Max Brenner - Boston

Max Brenner - Boston

  • Dining Style: Casual Dining
  • Website: http://www.maxbrenner.com/
  • Phone: 617-274-1741x
  • Hours of Operation:
    Mon - Thurs - 10:00am - 11:00pm
    Fri - 10:00am - 1:00am
    Sat - 9:00am - 1:00am (Brunch served from 10:00am - 3:00pm)
    Sun - 9:00am - 11:00pm (Brunch served from 10:00am - 3:00pm)
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Fusion / Eclectic, Comfort Food, Contemporary American
  • Executive Chef: Max Brenner
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Beer, Counter Seating, Full Bar, Late Night, Non-Smoking Restaurant, Patio/Outdoor Dining, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Entertainment: Max Brenner's signature music play list.

Getting there

  • Cross Street: Between Fairfield and Exeter
  • Public Transit: Take the MBTA towards Government Center. Our restaurant is located closest to the Copley Station.
  • Parking: Street Parking
  • Parking Details: Meter street parking and garage parking at the Prudential Center across the street are available.
A word from Max Brenner - Boston
Known worldwide as the ultimate destination for chocolate, Max Brenner is the perfect place to eat… and indulge. Fill up on Really Crunchy Mac & Cheese, a pressed waffle sandwich or our ever-popular Brenner Burger. But save room, because the main course is dessert. Experience chocolate to the fullest and enjoy hot chocolate, Choctails, fondues, sugar waffles and more. Our most iconic dishes are served in specially-designed ceramic utensils, turning chocolate consumption into a chocolate ceremony. So double dip, lick your fingers and forget to share because at Max Brenner there aren’t rules – all you have to do is really love chocolate.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerComfort Food
  • Diners' Choice WinnerKid Friendly
Max Brenner - Boston reviews from OpenTable diners
183 reviews since April 25, 2014
Overall Rating3.8
  • Food3.9
    Service3.6
  • Ambiance3.8
    Noise LevelModerate
78% of reviewers would recommend this restaurant to a friend.
special occasion (83)kid-friendly (65)good for groups (56)great for brunch (55)fit for foodies (54)great for lunch (47)hot spot (38)romantic (37)neighborhood gem (26)late-night find (26)great for outdoor dining (25)vibrant bar scene (10)scenic view (2)notable wine list (1)Show More
  • Don't waste your time
    OpenTable Diner Since 2014
    Dined on 8/19/2014
    Very expensive for OK food. Suggest to try one of the surrounding establishments for a meal, then stop at Max for dessert. I got a mexican salad, it was small, and almost pushed $15. I was very surprised at the lack of creativity of the food. Wife is gluten free, forget it. There are only 2 options……salmon, or a no bread sandwich. Again, pushing $15 for a SMALL piece of chicken on a bed of lettuce and sliced tomato. Service was VERY slow, and it was a Tuesday night. Finally, bathroom was gross, although we let the front service know and it seemed they were going to take care of it right away.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • The food was not as I remembered!
    Mkelley
    Dined on 8/19/2014
    I went here during RW on a whim because I noticed the sign in the Pru, with my mouth ready to go I made the reservation and made the five minute walk over. The five menus were a overwhelming and I already knew that I was ordering off the RW menu. I had the wings in which some were raw in the middle, the turkey club on the rosemary waffle which was "BLAH" to say the least, and the bonbons which were so so. I was highly expecting the quality of the food to be the same if not better than when they first opened, I was dissapointed. The cooks seemed not to care about what was coming out of their kitchen. The best thing I had was the lemon granita. I defitinely wasted calories this day! :(
    Special Features:
    kid-friendly, good for groups, great for outdoor dining, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Last time at Max Brenner's!
    OpenTable Diner Since 2007
    Dined on 8/18/2014
    Max Brenner's is a treat for my niece from Wolfeboro, NH. We went on 8/18, a Monday at 1:30 p.m. My niece's friend has a peanut allergy, which she stated before she ordered. About thirty minutes later, the waiter came out to say that all our food was ready, but that the chef had decided to start OVER on the mac & cheese; he was unsure whether the breadcrumbs were peanut-free. With the food being so late, we had to cancel an appointment for later on. My dessert was an extremely hard, stale chocolate cookie. One hour and 45 minutes later, I talked to the hostess about how bad the entire experience was. The check came to around $100. I asked to see the manager. I waited for several minutes. No manager materialized, so I left.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Chocolate Place
    OpenTable Diner Since 2014
    Dined on 8/18/2014
    I love the chocolate desserts. It's a great place to find new ways to have your chocolate. The crepes are amazing and so are the shakes. The food is great too but doesn't compare to the desserts.
    Special Features:
    fit for foodies, good for groups, special occasion, great for lunch, scenic view, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Good Dessert; Bad Service
    OpenTable Diner Since 2011
    Dined on 8/16/2014
    I went there intending to have a simple dinner with an amazing dessert. That is what I got. Very pleased with all the food I had, and of course the dessert was AMAZING. The specialty drinks are also super delicious, and the bartenders are quick, friendly, and are fun to watch when making these yummy concoctions. The service is where it was lost. We waited 15 min for people to come over and fill out water glasses. By that time we were ready to order. I will admit that we were a large party (7 people), but that does not make up for our waiters lack of attention. He was slow, and inattentive. I recommend to go for dessert or drinks. Dinner is yummy, but with the wait for everything I don't recommend the whole experience.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Food was better than the dessert
    OpenTable Diner Since 2014
    Dined on 8/16/2014
    I was surprised to find that I really enjoyed my entree way more than dessert. Veggie burger is amazing and the dipping sauce with fries was the best. However chocolate sundae split with my boo was expensive and so so. The strangest part was the chocolate sauce and chips tasted funny, like chemical or soap funny. A little bit of a let down for a place all about a new chocolate culture. Butane we just got the wrong thing. I was excited to tey this place and while I'm glad I did, not sure I'll be rushing back. Though I do wish I'd tried the hot chocolate, that seems like the right thing to get.
    Special Features:
    romantic, special occasion, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • good
    OpenTable Diner Since 2009
    Dined on 8/15/2014
    Unique menu but very loud, be prepared to shout across table. Tables also are a tight fit
    Special Features:
    good for groups, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • So Fun
    chocolateer
    Dined on 8/14/2014
    I went here with my friends for a fun night out in the city and we had such a great time! The food was amazing and the desserts were to die for. We all loved it!
    Special Features:
    fit for foodies, good for groups, romantic, great for lunch, late-night find, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great birthday lunch!!!
    RisaG
    Dined on 8/14/2014
    Great service, excellent food - and when my teenage daughter and her friends realized they were too full (from lunch food and milkshakes) to order dessert, the server brought over a platter of candies and sliced strawberries with "Happy Birthday" written in chocolate for the girls to enjoy. A wonderful experience!
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, romantic, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Dessert place
    chrispyhug
    Dined on 8/11/2014
    This place is much better than Finale which is really the only other "dessert" restaurant around. The dessert ideas and presentations are amazing. Can't wait for the winter to try out the hot chocolate! Highly recommend the shakes as well.
    Special Features:
    romantic, special occasion, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Love it
    ArielleVIP
    Dined on 8/10/2014
    I love this place! The ambiance and food are equally fabulous.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Chocolate fondue
    iaboston
    Dined on 8/9/2014
    Came here for desert only. Very nice quality chocolate and I'm picky. The European Chocolate fondue was decadent. Will definitely come back again.
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • fun place to go
    DeeA
    Dined on 8/9/2014
    FUN FUN FUN place to visit at least once. Be prepared to be stuffed and in a chocolate coma!!
    Special Features:
    kid-friendly, good for groups, special occasion, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Too expensive
    OpenTable Diner Since 2010VIP
    Dined on 8/8/2014
    Max Brenners is much too expensive for the quality of food, particularly appetizers and deserts.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Visit not recorded
    Cobalt
    Dined on 8/6/2014
    We used open table to reserve our seat, when we got to the resturant we had no wait and went straight to our seat. I received an emial the next day questioning why I had not honored my reservation, when I clearly had. The open table idea is great although off putting when the thought of accusational emial accompanying the end of every night due to no fault of your own.
    Special Features:
    romantic, special occasion, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Mixed bag
    Livinchaos
    Dined on 8/3/2014
    We came here for Sunday brunch for my daughter's 13th birthday. I don't know if they were understaffed or what. Service was extremely slow. I couldn't get coffee because it had been running cold today. What? Two of my three kids were not happy with their food. Their waffles were hard and not good tasting. My dessert came after my kids had already finished theirs. Very disjointed overall and not sure if I would return again.
    Special Features:
    great for brunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Thumbs up
    Charlie
    Dined on 8/1/2014
    Good food, not overly priced, friendly service..........
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • slow service
    juicyqueen
    Dined on 7/28/2014
    Service was too slow. Did not come aroubd enough especially to clear off dirty plates. Should notify first time customers desserts are large especially when duplicates are ordered.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • yummy food
    chocolateheaven
    Dined on 7/26/2014
    Good service, food is delicious, and the dessert menu is to die for. :)
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great
    ArielleVIP
    Dined on 7/25/2014
    The food is awesome and the desserts are heavenly!
    Special Features:
    great for brunch, fit for foodies, good for groups, great for outdoor dining, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Awesome!
    JHong
    Dined on 7/24/2014
    Awesome place for those who are looking for good food and delicious desserts. It is the perfect place to hang out with friends and family.
    Special Features:
    great for brunch, kid-friendly, good for groups, romantic, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • YUM
    Emily
    Dined on 7/22/2014
    Such a fun time here! And the milkshakes are heaven on earth!
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, great for lunch, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Lack of Training and Management
    ardd
    Dined on 7/22/2014
    The hostess took at least 4 minutes to stare at her seating screen--the restaurant was practically empty. Once we were seated at an awkwardly placed table we asked to be moved, which seemed to confuse the hostess even more, so we just settled for the first table. Our server was not knowledgeable of the menu at all and could not answer simple questions. Later on in the meal, there was an employee clearing tables and was slamming dishes into the clearing bin, even breaking a few items, multiple times. Another server had brought over our nachos and spilled half the chips off the plate and on to the table, but did not bother to apologize or clean up the mess. The experience was chaotic and baffling.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great chocolate, slow service
    KBMc
    Dined on 7/20/2014
    It took us two hours to eat because of the slow service. The waiter seemed overwhelmed. However the food was good and the chocolate desserts (the fondue, in particular) were awesome. It's a neat place to experience.
    Special Features:
    kid-friendly, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • for tourists and 20 y.o. but...
    Orange
    Dined on 7/19/2014
    I have been a number of times since I have teens so our visits are mainly for them. The menu recently changed and improved so it is not just a chocolate stop. Usually a tourist and 20 y.o. crowd so I won't say this place is particularly kid-friendly; it really depends on the server. We had an excellent one for once (Vitali?) which made this a pleasant time. The one consistent complaint over the years is the hosting staff. Train them better. Even with reservations, they just don't get the table right (first seated us at a dirty table) and often they make you feel as if they could care less. Fortunately, the ill-treated start was soothed by the good chocolate finale so we will forget and return.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • small portions, poor service
    momx4
    Dined on 7/19/2014
    Food was good, pizzas was good and size acceptable. Chocolate desserts were small, amount of melted chocolate for fondues and ice cream pops was ridiculously small esp for the price!! Poor service, had to ask for utensils, plates and napkins!! Stack of menus left on our table the entire meal, even after I asked she take them! Waitress added an extra dessert on our bill that we didn't order! Thinking this is a tourist spot that does not rely on return business.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • GREAT comfort food!
    ASCCARL
    Dined on 7/18/2014
    We love Max Brenners for comfort food! The chocolate Ambiance is wonderful! We loved the food and desserts and can't wait to go again.
    Special Features:
    kid-friendly, fit for foodies, good for groups, great for outdoor dining, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • DebbieVIP
    Dined on 7/16/2014
    Good choice only down side...Very loud, need to shout to talk.
    Special Features:
    fit for foodies, good for groups, great for lunch, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Not worth the hype
    BahstonDiner
    Dined on 7/10/2014
    Service was absolutely terrible and the mediocre food didn't make up for that in any way. Dessert was kitschy in presentation, but definitely didn't live up to the hype.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • deliciously rich
    Eker
    Dined on 7/7/2014
    Be prepared to indulge. All the food is very rich, and every plate is beautifully presented. I ordered the margharita panini which was overflowing with mozzarella. It's good to come on an empty stomach.
    Special Features:
    good for groups, great for outdoor dining, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • over-rated
    looking4yum
    Dined on 7/6/2014
    The only spectacular part of our meal was the truffle covered pecans we bought at the counter. The food was underwhelming.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fun and unique
    Momof3
    Dined on 7/6/2014
    Max Brenner is a fun and unique dining experience. I went with my 10 year-old son and we both enjoyed it. They not only have good food but they have an entire menu dedicated to chocolate treats! From chocolate pizza and chocolate burgers to fondu and ice cream, Max Brenner is a delicious experience!
    Special Features:
    kid-friendly, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • All thingsChocolate
    Bruce
    Dined on 7/6/2014
    While there are many menu items that have nothing to do with chocolate, the entire experience is one not to be missed. Menu offerings from standard fare to some with unique twists. Whatever you choose from the menu, leave room for dessert, as it's all about the chocolate. A great place for a special event, or just a quick bite to eat.
    Special Features:
    great for brunch, kid-friendly, romantic, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • A Chocolate Haven!
    PreciousRose1
    Dined on 7/5/2014
    As a chocolate lover this place was amazing. The chocolate in each dish was just right, not at all over powering. Would definitely go back.
    Special Features:
    great for brunch, fit for foodies, good for groups, romantic, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Tough dinner- a lot of mistakes
    Dinwithkids
    Dined on 7/4/2014
    First time visit, trucked through rain to get there with two kids. Got bad table with bar members sitting at high top looking down on us, plenty of other tables moved to second best table next to kitchen enterance. Used restroom, soap dispenser on the ground, no paper towels, told wait staff, " Oh I know..." Ordered second beer, were out of that, please pick another. "really" Desert time, their time to shine with chocolate specials. 30 minutes for desert. Told they had to make it, sorry. Got a frozen piece of brownie. What a joke, plus was lied too. Not trying to sound too bitter, but it was a bad experience. Maybe just come for desert next time.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Average
    OpenTable Diner Since 2012
    Dined on 7/2/2014
    Service took a while to service us. Wasn't packed. Greeters was very nice. Music was a bit loud.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Not so good experience
    lindamah
    Dined on 7/1/2014
    We, myself and my nieces 12 and 15 went to have some fondue. We specifically went to Boston on the way home from a couple day trip to Salem, Ma. We are from RI. The restaurant lacks in ambiance compared to the one in New York City. The girls liked the fondue and I ordered a hamburger well done with no fries or bun. My hamburger was red in the middle and I was charged $14.95 for a hamburger with no bun and no fries. We would not go back
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • my birthday!
    birthdaygirl27
    Dined on 6/29/2014
    First time at Max Brenner's. I have always passed by this restaurant and wanted to go, and I felt by birthday was a good reason. Lovely server! She was patience with us, which means a lot. The food is good. The special happy birthday plate was charming. I love chocolate, the drinks were spectacular. The ice cream was glorious. I just wished they're was more cake in the desert menu. Overall, it was a wonderful experience. I will come back for breakfast because that look appealing! Thank you for everything! Dream fulfilled!
    Special Features:
    great for brunch, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Loud. Not kidding.
    Loud
    Dined on 6/27/2014
    I've been here before and while I'll come back, just know that the music is extremely loud to the point where you have to yell to have a conversation with your table mates. We made the mistake of going with a couple that have a sight impared child who relies heavily on sound and she was overwhelmed by the noise. I'd say the same would be true for hearing impared guests. Service was good and they tried to help but it was hard based on the space... It doesn't accommodate large parties well. So enjoy the desserts, the food, the drinks.... Just be ready for the noise.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Worth one visit only.
    BigfoodieVIP
    Dined on 6/27/2014
    Over-priced menu with average food and limited selection. We really liked our first experience, enjoyed our 2nd trip, tolerated our 3rd visit because my young daughter wanted to go, but was fed up by our last meal there. The magic disappeared just like the staff when you needed them, and the service continues to decline. When it comes to a restaurant based on chocolate, I think we got "milked."
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet