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  • Maggiano's - Richmond

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Maggiano's - Richmond
Maggiano's - Richmond

Maggiano's - Richmond Details

  • Dining Style: Casual Dining
  • Website: http://www.maggianos.com
  • Email: richmond.information@maggianos.com
  • Phone: (804) 253-0900
  • Hours of Operation: Lunch: Daily: 11:00am - 3:00pm Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday - Saturday: 3:00pm - 11:00pm, Sunday: 12:00pm - 10:00pm
  • Payment Options: AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa
  • Cuisine: Italian, American
  • Executive Chef: Ron Fazio
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Delivery, Full Bar, Takeout, Wheelchair Access, Wine
  • Catering: Maggiano's delivers! Just place your order, and we'll take care of the rest. All delivery orders include: table coverings, plates & utensils, a complete setup to keep the food warm throughout your event, party-sized pans providing generous portions for all of your guests. Please call 804-253-0920 to schedule your delivery. Orders must be placed by 7 p.m. for next-day delivery. Minimum order required. Delivery fee applies.

Getting there

  • Parking: Valet
  • Parking Details: Our Guests may use valet or park in the public lot.
A word from Maggiano's - Richmond
Welcome to Maggiano’s Little Italy in Richmond! We are located at 11800 West Broad Street in Short Pump Mall. Our 400-seat dining room is ideal for group meals, festive gatherings and romantic lunches or dinners for two. Maggiano’s specializes in serving lavish portions of authentic Southern Italian cuisine served in a vibrant dining room. Our menu is large and varied, offering a great selection of homemade pastas, signature salads, prime steaks, fresh fish and memorable desserts. Dine family style or a la carte – either way, you’ll love our large portions of Southern Italian cuisine.Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGood for Groups
  • Diners' Choice WinnerMost Booked
Diner Reviews
  • "Maggianos provides consistently good food and service, an attractive setting. It is good for groups but that said can be very noisy!"
    Dined on 4/12/2014
  • "Best place to celebrate my birthday! I would recommend it to anyone!"
    Dined on 4/7/2014
  • "A friend of mine introduced my family to Maggiano's about 2 years ago. I live an 1-1/2 hours away but I enjoy every minute we get to visit. If I lived any closer, I think this would be the spot for me and my husband every weekend! I told a friend at work about Maggiano's and gave the family a gift card for their first visit. I think they've had 5 visits already and it's only been within the past 4 months!!"
    Dined on 4/5/2014
  • "I am an Italian that wanted to bring his family together for a meal. We were given a table upstairs away from the other casual customers. The Sinatra background music was fitting for an Italian gathering. The food was excellent and the portions very nice."
    Dined on 4/6/2014
  • "always been a fan of Maggiano's... does not disappoint."
    Dined on 4/4/2014
  • "I had a surprise dinner for my boyfriend there. More guests than planned arrived. The staff worked with us and made a larger table for our group. I was very appreciative for the flexibility. The dinner went off without a hitch!"
    Dined on 4/5/2014
  • "Let me first say that if you are in a large group this is the perfect place to go. I had a group of 8 and we had a great time! The restaurant is located in the Short Pump Mall area, GREAT LOCATION. After you get stuffed on the food you can walk around the outdoor mall. Pros: Very Accommodating for large groups, great location, excellent customer service( ask for Forrest he was terrific), great selection of food. Price is reasonable for what you are getting, Food was good and filling. Make sure you get the Peach Bellini Cons: On this trip there were none! I would suggest this place to large group (4 or more people) any day!!!"
    Dined on 4/5/2014
  • "This was my first time dining at this establishment. I visit this area maybe 4 times a year and decided to try it out. I was very pleased with the food, the price, and the service. Will definitely come back again. Outstanding."
    Dined on 4/4/2014
  • "Email confirmation from Open Table was not received until 24hrs after I made the reservation, which was 8 hrs after dining. I had to call the restaurant to make sure they had received my reservation."
    Dined on 3/30/2014
  • "My fiance' took me tho celebrate my birthday. Our waiter,Danny, was awesome. Food was brought out hot and speaking to the eye as well as tastebuds."
    Dined on 3/30/2014
  • "I think they have the best italian food in Richmond but the service is always subpar."
    Dined on 3/30/2014
  • "The food was wonderful! Favorites: crab cakes, beef medallions, and shrimp scampi!! Stuffed mushrooms were delicious, too. We loved being able to try different things. Cheese cake is wonderful, also."
    Dined on 3/29/2014
  • "I understand that crowds = money, but the tables were way too close together, and there didn't seem to be enough help. It was a lot slower than normal, and it wasn't the servers fault....he stayed busy. Maybe we could put a little more walking room in the main dining area. My dad uses a walker, I was most glad that I didn't bring him this time...way too crowded = too many tables on the floor."
    Dined on 3/29/2014
  • "It was an amazing experience! Food and service were superb!"
    Dined on 3/25/2014
  • "Food is good, plentiful and filling! There are always leftovers for the next day."
    Dined on 3/25/2014
  • "I was hesitant to try a new place for a special occasion but since we needed to meet in the Short Pump area, I wasn't familiar with very many restaurants there. My husband looked at reviews and prices. We decided to go for it. We were not disappointed. The food was great and the service was fine. The restaurant was beautiful. We were placed at a table near the back so we were a bit secluded which was great for us. Thank you for a great dining experience."
    Dined on 3/23/2014
  • "Ordered spaghetti and meatballs. Meatballs were burnt. Returned the dish and was given a new one. Still didnt taste up to par. Waitress seemed tired, which was understandable since it was almost the end of her shift. Another waiter came to assist her. He was delightful. As a birthday treat and as an apology for the disappointing meal, the waitress had her manager remove all charges from my tab. Sweetest gesture. All in all, it was a pleasure to dine there. The environment is stunning."
    Dined on 3/23/2014
  • "My family and I have been here on several occasions and this was one of the best experiences. The service was great, the food was great. We really got our money worth."
    Dined on 3/22/2014
  • "Great food, great service and two for one pasta. It doesn't get any better than that!!"
    Dined on 2/28/2014
  • "Great dining experience in a relaxed environment. The food is very good. I would recommend the zucchini as the appetizer. This is a very versatile place, whether for lunch, a special occasion or a family outing. I would definitely recommend!"
    Dined on 3/22/2014
  • "Met friends from out-of-town for lunch. Food was good. Drinks were good. Enjoyed lunch."
    Dined on 3/22/2014
  • "The experience was GREAT , the atmosphere was wonderful for a family dinner or for a romatic dinner. Food was excellent and the service exceptional. i cannot wait for my family to come back to visit so i can bring them to the best Italian restuarant in Richmond."
    Dined on 3/21/2014
  • "Have not been to Maggiano's for a long time. Not sure why. Our experience was fantastic. My only semi-negative comment would be the price of the wine. But I would not change a thing. 27th anniversary celebration was a huge success."
    Dined on 3/21/2014
  • "I took a business owner and his wife to lunch here to celebrate an extraordinarily good sales month that he had. The service was outstanding and the food was very good. We also took home the extra classic meal for later. Perfect place to celebrate a special occasion without breaking the bank."
    Dined on 3/18/2014
  • "Very disappointed in the service received this time. Not sure if the waitstaff was short or what exactly the problem was. There were four of us dining and we were there for three hours which is an extremely long time in my opinion. The food was good but not overly hot."
    Dined on 3/15/2014
  • "The food was very good - way more than a normal person can eat. The drinks and service were great and the family style was a good value if you use it correctly and like to take home left overs. Overall, a very good experience. A very noisy restaurant so do not expect quiet conversation."
    Dined on 3/15/2014
  • "Exceptional service and food quality; very ample portions, "extra pasta" to go is a remarkable idea. As always: thoroughly enjoyed the dining experience."
    Dined on 3/16/2014
  • "My family and I have had really good experiences at this Maggianos, so, we decided to take my Mother here for her birthday. The service was very poor.....our waitress was very slow and she seemed aggravated to be helping us. The food was good, but, it really did damper my Mothers birthday treat to have such poor service."
    Dined on 3/16/2014
  • "We always celebrate our wedding anniversary at Maggianno's. We were celebrating our 40th with two friends. As usual, the food was delicious!!"
    Dined on 3/16/2014
  • "This was my first visit and I was pleasantly surprised. It has an old time kind of style. The service was great and our waiter was very helpful. I will definitely recommend Maggiano's to friends and family."
    Dined on 3/16/2014
  • "When spending $200 on dinner, I would expect for the waitress to come to ask if we needed drink refills and to not feel neglected during our dining experience. The table behind us had two families come and go in the time we were waiting on our waitress to take our order, waiting for our meal, and over looking us as she walked by. My party all agreed that we would not be coming back again. The food was fantastic, but the service made it not worth it."
    Dined on 3/15/2014
  • "Our server, David was wonderful! We were celebrating an anniversary and he was very attentive, but not over-bearing. He brought us some fried zucchini to try that was delicious and surprised us with some of the frosted lemon cookies and we thought that was very nice. The booth was a bit small and cramped feeling and cold air was blowing directly down on us; which made the evening a bit uncomfortable, but other than that, it was a very nice dining experience."
    Dined on 3/14/2014
  • "always good food - the buy one-get-one free is great!"
    Dined on 3/15/2014
  • "No restaurant does Italian cuisine like Maggiano's, and I'm from New York City (sorry LIttle Italy). The food is impeccable, the service is great and the portions are..."mamma mia". Great drinks and wine list. Great for groups, or just the two of you. Can't wait till it warms-up and we can eat outside. One of my favorite chicken dishes is Chicken Francese. Please don't leave Richmoned, or we'll be stuck with that other Italian restaurant chain, which isn't bad, but it ain't Maggiano's."
    Dined on 3/14/2014
  • "Great food and great service. The "take home" classic is a bonus. Great value. Be sure you get a reservation. We had one for 5:15 and the wait for those who did not have a reservation was 2 1/2 hours."
    Dined on 3/15/2014
  • "We went here for our 1 year anniversary. The staff was perfect and the food was the best I've had. Would love to go back soon!"
    Dined on 3/15/2014
  • "We had out of town guests and wanted go to a family friendly restaurant. We were so pleased with not only the attentiveness of the folks who seated us but Dustin, our server", made our experience both pleasurable and entertaining. Every aspect of our experience exceeded my expectations. Kudos to all who made our experience phenominal. I recommend Maggiano's to all for a super dining experience!"
    Dined on 3/14/2014
  • "Since I was celebrating my birthday and made it known to my wait staff, I was looking for a lite desert. (just wanted to be celebrated, but I don't hold that again the restaurant :)"
    Dined on 3/11/2014
  • "I eat there often over the years and they are going down in some areas. The soap unit is still broken and has been for weeks. They should have toliets seat covers instead of a solution for you to wipe down the seat. Managers should speak to customers even if it's no not an issue. This last visit I told the waiter we were celebrating a birthday and he did nothing! The manager kept walking by and staring but never open his mouth to speak. The salad had way too much dressing and my salmon was OVER cooked. Overall I am hoping the next time is better and some things have changed."
    Dined on 3/11/2014
  • "I don't visit Maggiano's often due to location. But it is definitely worth the trip. The food was great as usual and so was the service."
    Dined on 3/9/2014