Lockwood Restaurant and Bar
Lockwood Restaurant and Bar

Lockwood Restaurant and Bar

  • Dining Style: Casual Elegant
  • Website: http://www.lockwoodrestaurant.com/
  • Phone: (312) 917-3404
  • Hours of Operation:
    Breakfast: 6:30am - 11:00am; Lunch: 11:00am - 2:00pm; Afternoon Tea: 2pm - 4pm; Dinner: Sunday- Thursday 5:00pm - 10:00pm, Friday and Saturday 5:00pm - 11:00pm. Lobby Bar and lounge opens at 11am daily offering a lighter fare menu and full bar
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Dessert, American, Afternoon Tea
  • Executive Chef: Mathew Wiltzius
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Counter Seating, Farm to Table, Full Bar, Gluten-free Menu, High Tea, Late Night, Non-Smoking Restaurant, Private Room, Wheelchair Access, Wine
  • Catering: Private Dining and Party options are available - please contact Oscar Perez at 312.917.1738 or oscar.perez@hilton.com
  • Special Events: Afternoon Tea is offered daily from 2 pm to 4 pm allowing you the opportunity to enjoy a classic teatime in the famed lobby of the Palmer House Hilton. Reservations are required.

Getting there

  • Cross Street: Between State & Wabash
  • Public Transit: Lockwood Restaurant and Bar is located steps from the Monroe (Red Line) stop, as well as the Green, Orange, Brown and Purple stop on Wabash - Adams stop.
  • Parking: Public Lot
  • Parking Details: Valet parking available at 17 East Monroe, self parking available at 55 East Monroe. Discount validation is available.
A word from Lockwood Restaurant and Bar
Lockwood Restaurant & Bar is an ideal dining destination offering a truly unique, chef inspired, modern American menu highlighting locally and seasonally influenced fare. An extensive wine program is also available so that guests can select the perfect vintage to complement their meal. Open for breakfast, lunch, dinner, and afternoon tea, Lockwood Restaurant provides a comfortably elegant setting for any and all occasions—including private events and receptions. Located on the lobby level of the historic Palmer House Hilton, Lockwood strives to deliver an unforgettable experience.
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Lockwood Restaurant and Bar reviews from OpenTable diners
43 reviews since July 28, 2014
Overall Rating3.5
  • Food3.6
    Service3.5
  • Ambiance3.7
    Noise LevelModerate
59% of reviewers would recommend this restaurant to a friend.
fit for foodies (10)romantic (9)special occasion (9)great for lunch (7)neighborhood gem (6)vibrant bar scene (6)notable wine list (6)good for groups (5)scenic view (1)hot spot (1)kid-friendly (1)great for outdoor dining (1)Show More
  • Terrible service
    hpstines
    Dined on 11/7/2014
    We decided to give this Hotel and its restaurant another chance and unfortunately the only consistency is the bad dinner service. I will give them "props" for their breakfast service and our server who helped us feel a little better after the prior night's debacle but I will never ever have dinner there again.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Delicious dinner
    Audge
    Dined on 11/7/2014
    The mussels appetizer was classic, whipped ricotta spread delightful and chicken dinner Devine.
    Special Features:
    fit for foodies, great for lunch, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Lockwood - Palmer
    MySouth
    Dined on 11/1/2014
    Great food, great ambience, service was a bit slow for a not very busy restaurant.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Perfect for pre-theater dinner
    opentablediner
    Dined on 10/31/2014
    We had tickets at the Bank of America Theater and decided to risk Lockwood despite mixed reviews online. Our experience was very, very good. I had the duck breast and my companion the skatewing and both were excellent. (The duck especially!) Also baby beet side was very good. Our dessert--shared the chocolate ball cake--was disappointing. Might not seek out this restaurant as a destination in itself but the food was definitely worth it. And the location is convenience itself. Service was terrific. We had a 5:30 reservation so the place was all but deserted when we arrived despite the crowd scene in the bar just beyond the restaurant. Would recommend to anyone.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great place for lunch
    Chicagoean123
    Dined on 10/31/2014
    This was my first experience at this restaurant. Excellent food, service was little slow. Great place for lunch.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Standard
    OpenTable Diner Since 2011
    Dined on 10/29/2014
    I would consider this restaurant a standard. The food and atmosphere are good and what I would consider standard for a hotel of this caliber.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • nice place
    danchar42
    Dined on 10/25/2014
    girlfriend and I came here for date night; very nice venison and chicken, good deserts as well. coffee was nice but expensive. service was great and we didn't feel rushed by the server at all.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Food Service
    OpenTable Diner Since 2009
    Dined on 10/18/2014
    Main course was very slow in coming out. Food was fine but nothing really special. Wait service was great.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Overall, would recommend!
    selfproclaimedfoodie
    Dined on 10/18/2014
    My experience with Lockwood for the first time two days ago was, overall, great! The ambiance was calm and quiet (I was there for lunch with a friend), and the food was delicious, but I give it four stars because both my friend and I agreed that our dishes were a bit salty. I give the service three stars because, for one, our waiter initially forgot to bring one of our drinks and our waitress, shortly afterwards, forgot to remove the onion from my burger like I had asked. There were also crumbs left on our table when we arrived. However, our waitress was very accommodating and immediately corrected these errors as soon as we brought them up, and even gave us a discount on our meal to make up for it. So overall, would certainly go back!
    Special Features:
    fit for foodies, great for lunch, hot spot, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Disappointing
    Eddie
    Dined on 10/16/2014
    While the restaurant is attractive and the service attentive and pleasant, the food is mediocre. My seared scallops were ok, but bland. My wife had salad and soup, and both were below par. The salad was supposed to have pears and nuts, and there were only a few tiny slivers of unripe and tasteless pear, and the nuts were scarce and stale. The carrot soup had the obligatory foam on top, but tasted strange and without a rich carrot flavor. This is not an inexpensive restaurant, and the food should be much better for the price.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Service is slow
    DKW1
    Dined on 10/15/2014
    So disappointed with the service at Lockwood! Do not go there if you are seeing a show. Told the waiter that we had to leave around 7 for ballet. At 6:45 we still didn't have our salads. Drinks were small and weak! Food was yummy but had to shovel it down. Not worth the$$$
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not very impressed
    DanZ
    Dined on 9/27/2014
    Arrived in Chicago to celebrate a Birthday. Made a reservation for dinner expecting at least a good table. We were sat was not too impressive. Appetizer, prawn, was undercooked and not edible. Main course was average and IMO not worth the price paid. Our server was average. Not impressed with this place.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • No need for reservation
    Razinhorses
    Dined on 9/20/2014
    One of the worst dining experiences I have ever had. Saturday night in Chicago and only two other tables occupied between 7:15 and 10:00PM. One of other tables sent soup back to kitchen. One member of my party ordered strip steak and received venison. Waiter argued about what was ordered. Tried to order my Ribeye without potatoe encrustation and waiter said that would degrade the entree. Portions were sparse, drinks were weak. Bill was neary $300 for 4 guests (before tip). Left hungry and broke.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Fine
    Caligirl74
    Dined on 9/19/2014
    Food was ok. Somethings were bad, some were very good so averaged out to ok. Service was slow!!!!
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • We had an excellent dinner
    AnnandBill
    Dined on 9/14/2014
    It was a busy area outside of the reastaurant, but it did not disturb. There were few clients, making is very quiet
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • No vegetarian options
    Unhappy
    Dined on 9/12/2014
    Their website menu offered vegetarian options but when we got there they told us they had just changed the menu and they no longer had anything, I said well maybe we should go somewhere else then? Our waiter said to let him check with the chef so we did he came back and said they could make us a fresh made spaghetti with mushrooms so we stayed, it wasn't cooked well enough and was really hard to chew. Our appetizer came with bacon sprinkled on it. I could have gone somewhere else and had an amazing dinner for half the price. Very disappointed,
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • So disappointed
    DiningDiva1VIP
    Dined on 9/11/2014
    The Palmer House is an exquisitly beautiful hotel. The tea is served near the open bar area so it is quite noisy. The tea is also very expensive for the marginal food you get. So disappointed. The hotel is worth staying at but pas on the high tea. Not worth the money.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Excellent service/food
    Playgoer
    Dined on 9/6/2014
    Always a pleasure to dine at Lockwood. We eat there whenever we stay at the Palmer House.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent service
    OpenTable Diner Since 2014
    Dined on 8/31/2014
    Great staff! Felt like royalty. Brilliant display of food. Super ambiance
    Special Features:
    scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good Business Connection
    SLDragon
    Dined on 8/27/2014
    Lockwood was fine for a business lunch with colleagues from the area. Meal was average and staff attentive without being intrusive.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Business Breakfast
    SFAEVIP
    Dined on 8/21/2014
    Good place for a business breakfast. The service is always prompt and the food is good. I had asked for a round table for 5, and it was a bit cramped as it was stuck in a corner. Otherwise, good as always.
    Special Features:
    good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great service, great food
    JandBVIP
    Dined on 8/20/2014
    Our halibut and steak were perfect. Our server was outstanding.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • foodie2VIP
    Dined on 8/13/2014
    Great food and awesome service. Palmer House shines with this wonderful restaurant.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, neighborhood gem, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Special Service - Great Food
    ServiceVIP
    Dined on 8/11/2014
    Celebrated a special birthday with friends who remembered a high school prom there in the 1950's. The hotel is spectacularly renovated. The restaurant staff handled all of my special requests from the hostess to the servers. While I was waiting I was offered a beverage until the rest of my party arrived. We had a variety of entrees from salads, to sandwiches and fish. Several of our party ordered bloody marys and were impressed with the appearance & taste. The Caesar salad I ordered with salmon was perfect; great dressing. Our birthday person had a lovely dessert with candle & the waiter and several others joined in singing happy birthday. Key lime pie was excellent. Portions were just the right size. And we were not rushed.
    Special Features:
    fit for foodies, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Convdenient location
    PhilVIP
    Dined on 8/4/2014
    Lockwood is very reliabvle and well located for meeting with people who are staying the hotel. I have used it several times for that purpose and hve not been disappointed.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Pleasant Surprise!
    TurnerduxVIP
    Dined on 8/1/2014
    I love lamb and order it often when dining out. This was possibly the best I have ever had. The lamb sausages were a great touch! I think this restaurant deserves a little more respect...and customers!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Nice selections, limited menu
    JandBVIP
    Dined on 7/30/2014
    We have eaten at Lockwood Restaurant several times before and enjoyed the meals. This trip was no exception; from the Manhattan cocktail to the final bite of the entree. We usually do not have room for dessert, so I cannot comment on that.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 16 ratings-only reviews submitted since July 28, 2014
    • Overall Rating3.6
    • Food3.8
    • Ambiance3.9
    • Service3.8
    • Noise LevelModerate
  • The following 1020 reviews are from the Lockwood Restaurant and Bar reviews archive.
  • Amazing atmosphere and great food
    OpenTable Diner Since 2014
    Dined on 7/27/2014
    Recommended restaurant, bit pricey but worth it. Very beautiful scenery. If you have the time and don't mind waiting for service, go for it.
    Special Features:
    romantic, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great
    Mmmmsalmon
    Dined on 7/27/2014
    We were staying at the hotel, and after a long day of walking around we didn't want to go far for food. We made a reservation online, as a precaution, and were seated early. The food was amazing. I always look for good salmon, and I finished my plate because it was astounding. If I'm ever back in the Chicago area, I would love to come back here.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Delicate surprise
    citygoers
    Dined on 7/21/2014
    Staying at the Palmer House for a two day stay in Chicago for the first time, my girlfriend and I were exhausted from walking around to all the stores. When we saw the menu, we knew the food must be pretty good, so we spontaneously ate here! Needless to say, the food was spot on perfect. I don't usually eat at fancy dining establishments but this is one place you should! The food was delicately and tastefully prepared along with a very professional and non-intrusive server who gave excellent wine suggestions for my girlfriend and me.
    Special Features:
    romantic, special occasion, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Lobster Roll
    Catherine
    Dined on 7/9/2014
    The lobster roll was delicious and worth going back for. I was a little disappointed in the side salad because the dressing was too bitter and some of the greens too peppery - not a great balance. The service staff were great - approachable and helpful.
    Special Features:
    special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • disappointing
    tweepieVIP
    Dined on 7/8/2014
    Asparagus salad was advertised with morel mushrooms. They were NOT on it when it arrived. Salmon was overcooked and dry.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food v execution
    OpenTable Diner Since 2006VIP
    Dined on 7/5/2014
    The food at Lockwood was outstanding, but the service didn't compare. I had to ask for my empty water glass to be filled, and there were crumbs on the sleek black table that were not wiped away between entrees and dessert. They are little things, but at this price point, you should expect more. We don't usually seek out hotel dining, but it was convenient before a show. I would go back for the food.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A must
    OpenTable Diner Since 2004VIP
    Dined on 7/4/2014
    This Perfect 10 in the Palmer House is too much of a secret. In fact, we chose Lockwood because we couldn't get reservations at a nearby restaurant. So we definitely lucked out. Pick/presentation of vegetables especially beautiful and halibut was perfect. We shared a glass of wine and the pouring was most generous. Ask to be seated in Mozammel's section!
    Special Features:
    kid-friendly, fit for foodies, good for groups, special occasion, great for lunch, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Good food
    GBdiner
    Dined on 6/30/2014
    Visited the Lockwood for dinner as we were staying at the Palmer House. Menu was a bit sparse but the food was really nice. Lovely atmosphere. Would recommend it.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • kmfioVIP
    Dined on 6/29/2014
    Limited menu, pricey and no ambiance , however conveniently located in theater district
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Needs an update Fast!
    VisitorfromRI
    Dined on 6/26/2014
    The food was vey well presented. My husband and I both has a salad,(a little to petite for the price), but vey god and well presented. We both like our fish lightly cooked. My husband had raw salmons, sent it back and it came out the same. He really does like it undercooked, but this was almost raw. I had halibut and it was dry and way over cooked. Still the meals felt fresh and well presented, and maybe just a bad night. The dinning room was another issue altogether. There were cubed lights on a chrome track All over the dining room. It was a very dated and eye disturbing look. It was actually uncomfortable. Very unattractive & date large cubes over old chandeliers did not work either. The restaurant decor didn't work w/ the food or lobby.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • I expected better considering.
    trysomethingnew
    Dined on 6/20/2014
    Took a friend for afternoon tea. I had to ask for another teacup as mine was dirty. The floor around our table was also littered with crumbs and chunks of food from the previous diners. For the price, I would have expected a little more attention to such details. It was not crowded so there was no excuse. Tea selection was good. Scones excellent. Tea sandwiches so so. Desserts were good. There was nothing fabulous other than the fact it was in the lobby at the Palmer House, which is beautiful. If you want to charge $40 each for snacks and tea, check your tables before serving. Sitting down to a dirty teacup was not the way to set the tone for our meal.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Meh
    RecentDiner
    Dined on 6/14/2014
    Slow, indifferent service. Informed waiter up front that we had symphony tickets and he forgot about us. Had to request service three times. Food was just OK. Did not come anywhere close to Tribune review's glowing terms. Not that expensive, but not worth the money.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • NickyVIP
    Dined on 6/14/2014
    Service was so slow, we barely made our Symphony program. We had gotten there extra early, yet our food arrived very slowly. Very limited menu, and the arrangement of the menu was quite unusual.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate