Level III
Level III

Level III

  • Dining Style: Casual Elegant
  • Website: http://www.levelthreesf.com/
  • Phone: 4159292087
  • Hours of Operation:
    Start your day off right with a full Breakfast including the JW Buffet with a variety of healthy items and omelets made to order: 6:30am-11:00am; An all day menu is served for Lunch and Dinner and late night: 11:00am-11:00pm
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Seafood, American, Californian
  • Executive Chef: Ben Mattman
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Fireplace, Full Bar, Happy Hour, Late Night, Non-Smoking Restaurant, Personal wines welcome (corkage fee applies), Takeout, Wheelchair Access, Wine
  • Catering: See www.jwmarriottunionsquare.com
  • Private Party Facilities: Our Gallery Space provides a unique party experience with social food menus and casual seating arrangements for 10-50 guests.
  • Private Party Contact: Jason Lipp 4159292087
  • Entertainment: Enjoy cozy, casual dining with eclectic house sound and the art of mixology with our signature hand crafted cocktails.

Getting there

  • Cross Street: Mason
  • Public Transit: Powell St. BART & Muni Stations
  • Parking: Valet
  • Parking Details: Arrive to expert service. Valet attendants will handle your ride and the first two hours are complimentary with validation.
A word from Level III
Our Look-Vibrant, Energetic, Sophisticated. Our Feel-Social, Communal, Relaxed. Our Food-Flavorful, Shareable, Memorable. Experience social food and modern cocktails at a new level - Level Three. An exciting and stylish new concept in social food and cocktails in the newly transformed JW Marriott San Francisco. Perfectly located in the heart of Union Square, this chic restaurant and lounge features a menu of delicious sharable plates crafted from the freshest, local, seasonal ingredients complemented with an extraordinary cocktail menu custom-created by acclaimed local mixologist H. Ehrmann. Situated on the third floor lobby level of the hotel highlighted by a 16 story atrium, you can dine on dramatic menu items like Seared Jumbo Scallops with Forest Mushrooms, Lobster Meat and Hobb’s Bacon; Fish Tacos with Lime Mango Salsa and Avocado Crush; Slow Braised Ale Short Ribs; and Grilled Angus Sliders.
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Level III reviews from OpenTable diners
12 reviews since April 23, 2014
Overall Rating3.4
  • Food3.6
    Service3.7
  • Ambiance3.3
    Noise LevelQuiet
50% of reviewers would recommend this restaurant to a friend.
fit for foodies (6)special occasion (4)good for groups (3)romantic (3)vibrant bar scene (3)neighborhood gem (2)great for lunch (2)notable wine list (2)kid-friendly (1)late-night find (1)Show More
  • Hotel restaurant? No way.
    BigMeatNoWhammyVIP
    Dined on 6/19/2014
    Great food. The salads were awesome. Mac n Cheess tops! The wine was amazing. The lounge singer not so much. But she stopped sometimes. I'd go back.
    Special Features:
    fit for foodies, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • In the JW Marriott
    PrincetonVIP
    Dined on 6/7/2014
    I typically do not chose in-hotel-restaurants, but did not pay attention and ended up here. Not bad, but kind of confirming that I indeed do not want to eat at hotel restaurants. For a hotel restaurant not bad, reasonable food, good service and wine. I guess it mostly the ambiance part that just does not do it for me.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Nice food but lacking in atmosphere
    OpenTable Diner Since 2014
    Dined on 6/7/2014
    Had seen Level III on a bunch of lists so booked it as a specials girls dinner. Food was delicious but the atmosphere was really lacking- I've been in some fun, vibrant hotel restaurants but this was not one of them. Also, while the host was very good our waitress was not very attentive- although the restaurant was far from packed it was difficult to get her attention.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Disgusting
    Clabont
    Dined on 5/19/2014
    The waitress was rude and the fish was spoiled. Absolutely disgusting.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great finding in a Hotel
    FoodieGarudaVIP
    Dined on 5/15/2014
    JW Marriott is always a nice choice for a Hotel, but Level III stands out in the San Francisco night dining scene. The menu is adequate, with lovely Vegetarian choices, the service wonderful, and the place quite unique. Very nice surprise and a very pleasant atmosphere. I fully recommend this restaurant, any time!
    Special Features:
    kid-friendly, fit for foodies, romantic, special occasion, great for lunch, late-night find, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Exquisite Food
    OpenTable Diner Since 2014
    Dined on 5/2/2014
    If you're in downtown San Francisco, the Level III restaurant in the JW Marriott Hotel is worth going to....even if you're not staying at the hotel. Everything we ordered for our staff dinner was excellent, from the starters to dessert.
    Special Features:
    fit for foodies, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Surprise !!!
    raulanthony
    Dined on 4/24/2014
    I had my boyfriends 42nd birthday here with 7 of our friends. The service was amazing!! The ambiance was great. They were so accommodating. I ordered his birthday cake there as well and it was beautiful ... Made with fresh vanilla bean. The icing could have been a bit sweeter but non the less it was really good. The food was delicious. I gave 4 stars instead of 5 because I ordered the filet migion and they were out at 8pm? Well actully 2 of us ordered it but they only had one left so I let one of my guests have it... Even though I really really wanted it. I was forced to order something else... It would have been nice if they offered some kind of compensation for not having any more. Besides that all was good.
    Special Features:
    Fit For Foodies, Good for Groups, Romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 5 ratings-only reviews submitted since April 23, 2014
    • Overall Rating3.2
    • Food3.2
    • Ambiance3.2
    • Service3.4
    • Noise LevelQuiet
  • The following 302 reviews are from the Level III reviews archive.
  • Great food
    OpenTable Diner Since 2009VIP
    Dined on 4/20/2014
    We had the filet mignon and it was one of the best I've ever had. Just perfect. The scallops were tasty too. Great service. Very attentive. A bit pricey, but it's downtown San Francisco...
    Special Features:
    Fit For Foodies, special occasion, Late-Night Find
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Emmmm
    Ricky
    Dined on 4/18/2014
    We really wanted to love it all, but there were a few heavy shortcomings. The waitstaff just needs to be trained a little more on orders. Writing our orders on a napkin will almost certainly guarantee mistakes...and, there were many. We were brought the wrong wine. I was brought the wrong entree. Desserts took 25 minutes to come out. PLEASE NOTE: All mistakes were addressed and corrected by the awesome managerial staff. They really did feel bad. I do hope they're able to work on consistency.
    Special Features:
    Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent meal in Union Square
    davisj2VIP
    Dined on 4/17/2014
    Staying nearby, we decided to try Level III for dinner. I ordered a plain filet and opted out of the peppercorn and demiglacé. Steak was fork tender and the potato was very tasty. Husband and I shared the cream spinach which was really great. Only disappointment was the mini dessert ice cream sandwich-ice cream was more ice milk than cream. Overall,a wonderful meal with a single guitar and female singer for background entertainment. Nice night.
    Special Features:
    Fit For Foodies, Romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great dining spot
    ROBERTVIP
    Dined on 4/12/2014
    We had a very good dinner and great service, will return there for dinner
    Special Features:
    Fit For Foodies, Romantic, Neighborhood Gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Out of towners great find
    HollyLyn
    Dined on 4/7/2014
    Wanted to find a place for 3 out of town couples to congregate for good food, drink & company and not knowing our way around San Fran found Level III on Open Table. A Mon night so perhaps that's why noise level made conversation a breeze but was a perfect place to gather. Diverse enough menu and everything tasted wonderful. Our waiter, Ryan could not have been more perfect ... helpful, friendly, jot hovering but always there when we needed him.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Nice spot
    Twink
    Dined on 4/4/2014
    Good food and atmosphere. The crab cakes and scallops were great as was the lobster mac n cheese!
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Hungry
    HungryVIP
    Dined on 4/3/2014
    Chef Mattman's menu offering is well-balanced with choices for the most discernable diner, but no one should pass up the Mac N Cheese....it's incredibly yummie.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Amazing service; great food.
    Luke
    Dined on 3/29/2014
    I thoroughly enjoyed the experience. The staff was very courteous and food was amazing!
    Special Features:
    good for groups, vibrant bar scene, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Always a good experience
    KonagirlVIP
    Dined on 3/27/2014
    Friendly service-good food and now live entertainment..mac and cheese is outstanding- creamy. a great burger- and any soup is a real treat. All are well seasoned.
    Special Features:
    good for groups, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Review 3/24/14
    OpenTable Diner Since 2011
    Dined on 3/24/2014
    We had an enjoyable experience. We ordered primarily appetizers and they were outstanding. It was a Monday evening so it was fairly quiet. Service was attentive without being overbearing
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Becoming a hot spot....
    KonagirlVIP
    Dined on 3/4/2014
    Marriott has added entertainment in the bar on Wednesday, Thursday and Friday for happy hour. We always request a table in the back for privacy and we find it to be a good spot to catch up with friends and family. Good bar menu.
    Special Features:
    good for groups, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Really great staff, yummy food
    BabsVIP
    Dined on 2/19/2014
    I met 2 girlfriends whom I had not seen a a very long time. There happened to be a lounge singer that night, so I asked for a quiet table so we could talk. They were so accommodating, seating us in the very back in an otherwise unused room. Our server Alassandra was really great - attentive but giving us plenty of time to chat between courses. We wanted a bottle of cabernet, and had chosen one that was also served by the glass - she let each of us have a taste to make sure it suited us before opening a bottle for us. We each had a salad and then shared 3 entrees - a pumpkin ravioli, lobster mac and cheese, and a flatbread pizza - all were delicious. MIght be kind of loud on another night - not sure. I would go back.
    Special Features:
    fit for foodies, vibrant bar scene, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • pretty good
    boilerfish
    Dined on 2/10/2014
    Tried this place out on a whim. Loved the menu and bar list. Service was pretty good, came early and was not sure who our main server was there were so many helping us out. Portions were good size and yummy. Try the mac and cheese!
    Special Features:
    vibrant bar scene, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • JW Marriott bar and restaurant
    KonagirlVIP
    Dined on 2/7/2014
    Very good food . Salads are very fresh and burgers are outstanding . Soups are always a treat.
    Special Features:
    good for groups, great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • cover charge and minimum
    admin
    Dined on 1/14/2014
    My boss attended a conference nearby and this is the only restaurant out of 10 that I used through open table that charged a cover and minimum. Breakfast minimum was $49.00 and lunch was $54 PER PERSON. I will not use this restaurant any more - they took advantage of the situation during the conference.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Very limited menu. Service
    OpenTable Diner Since 2007VIP
    Dined on 1/13/2014
    Very limited menu. Service was spotty. No refills on drinks or water.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Surprising Supper Club in downtown
    PattyP14
    Dined on 12/18/2013
    This restaurant was actually recommended by another hotel for its music and bar scene. I read about the chef at this JW Marriott Hotel in SF since I stay often in one of their properties in New York City. The food was outstanding, particularly the tomato lobster bisque, and that is something to say coming from a former Bostonian! Imaginative winter cocktail menus, little booths. I liked it enough to return the next morning for breakfast.
    Special Features:
    good for groups, vibrant bar scene, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Get the kale salad
    TheProfessorVIP
    Dined on 12/3/2013
    One of my favorite SF hotels but I hadn't tried the restaurant until browsing OpenTable reviews which said it was a real find. I agree. The minuses: Wines by the glass were a yawn. I couldn't find a white I wanted to drink. Server disappeared for lengthy periods including after giving me a dessert menu to skim. The place was empty so no people watching. Baguette was a bit flabby. The pluses: The food was great. The servers did a great job except when clearing my dinner plate (he grabbed it while his head was turned away to speak to someone -- I had to dodge). Kale salad was perfectly balanced with a vinaigrette. The sea bass special was luscious without being heavy. Cream puff dessert was classic JW Marriott. Beautiful if dated setting.
    Special Features:
    great for brunch, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Thanksgiving Dinner
    Joey
    Dined on 11/28/2013
    Have eaten at this hotel on and off for many years ----- when it was the Pan Pacific as well. Food passable. Beautiful room and we always enjoy ---food could be a stepped up a bit..... Our particular server was just passable. .....but I always like the venue.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Stay Away
    LJL1VIP
    Dined on 11/27/2013
    Our meal was so bad that the manager comped the whole thing. Either no one tastes their food or they had a substitute cook. Just awful.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Just OK
    OpenTable Diner Since 2009VIP
    Dined on 9/13/2013
    We were the only people in the restaurant from 6pm-8:30pm. Obviously not a very popular spot in San Fran. Food was just okay...and overpriced.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great Food, Lackluster Atmosphere
    OpenTable Diner Since 2005
    Dined on 7/26/2013
    This restaurant is located in the Marriott Hotel off Union Square, which opened in 1987 as the Portman back and then underwent at least one more transition to the Pan Pacific before being taken over by the Marriott. I have to say that I preferred the restaurant as it was in the previous two incarnations. Although it was beautifully decorated, the restaurant was nearly empty (which was of a surprise on a Friday night) and therefore lacking any atmosphere. Having said that, the food was excellent, the service absolutely stellar and I could be persuaded to return if I thought there were more life to the place.
    Special Features:
    fit for foodies, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Surprisingly Great!
    HungryGuyVIP
    Dined on 7/12/2013
    Opentable and Yelp reviews were good, so when we were looking for a decent no-fuss dinner before a show, we decided to give Level III a try, after reviewing the nice range of menu options online. It was GREAT! The four people in our party had a wide range of entrees (pasta, fish, beef). Everyone agreed their dish was DELISH! It was decidedly not crowded for a 6 PM reservation on a Friday evening, so we enjoyed relaxed conversation and laughs over a great meal. Our server, Jeremy, provided EXCELLENT service: speedy, accurate, funny and friendly without being obtrusive or contrived. Now we have a new place to eat before a show! We'll be back! This place deserves to be far more crowded than it was!
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • The atmosphere was very plesant
    HungryVIP
    Dined on 6/11/2013
    The atmosphere was very plesant and the food was superb: fresh, very tasty, healthy portions, and creative. The service was attentive and enthusiastic.
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • much better than expected
    VHung08VIP
    Dined on 5/30/2013
    the place was completely empty when we walked in, we weren't sure if it would be any good. apart from the server's sub-par english, the food was actually really great. exceeded our expectations.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Level III Review
    Tee86VIP
    Dined on 5/5/2013
    We arrived at a time when the restaurant wasn't very crowded so we were provided quick and personal service. The food was very good and quite tasty (appetizer crab cakes and the Kobe sliders). However, said food was a bit on the overpriced side. Other than the price point issue the dining experience was really quite enjoyable.
    Special Features:
    good for groups, vibrant bar scene, late-night find, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Hidden Gem
    OpenTable Diner Since 2005VIP
    Dined on 3/18/2013
    We're so glad that we found this hidden restaurant on open table. Directions were needed to find it within the Marriott. The decor was both modern and elegant. The service was amazing from the new hostess to the manager. The oyster appetizer was very good and unique. Both the bass and short ribs were delicious as were their sides, Don't miss the chance to try a dessert trio.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Just okay. The food was not
    napagrl
    Dined on 2/14/2013
    Just okay. The food was not spectacular. My meal was bland and dessert tasted like uncooked cake batter. The service was very poor. There was only one waiter for all of the tables and he only refilled our waters once. Disappointing for being inside the Marriott.
    Special Features:
    notable wine list, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • We were disappointed with
    FoodieVIP
    Dined on 1/15/2013
    We were disappointed with the lack of ambience-ie-no one was there. We did get there on the early side, 6:15. Also shocked by the high prices. Did not know when we booked it that it was in a hotel, which always raises the cost. My husband liked his short ribs and I ordered an happy hour special, which was a good value. Not a place we would return to.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • The food was decent, but overpriced
    EasyeaterVIP
    Dined on 1/14/2013
    The food was decent, but overpriced for the quality.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • We had lunch on New Year's
    eatoutalotVIP
    Dined on 12/31/2012
    We had lunch on New Year's Eve. Since we were having a large dinner, we wanted a small lunch and the menu had many options for us. We shared the crab cakes and the sliders. Both were delicious -- and more than we could finish. The hostess and our server were very attentive. We will go back for dinner soon.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Had an amazing time at Level
    OpenTable Diner Since 2012
    Dined on 12/25/2012
    Had an amazing time at Level III. The food was delectable, the decor was trendy and our waitress was amazing! Everyone should give this place a try :)
    Special Features:
    vibrant bar scene, fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Holiday Dinner
    CivicCenterConnoisseur
    Dined on 12/25/2012
    Although we expected more traditional dishes for Christmas dinner, we thoroughly enjoyed our choices (duck and salmon). The prix fixe menu was limited but satisfying. The service was attentive but discreet, and there was no push to get us out the door as we lingered over tea. It was a wonderful way to spend a special holiday with special friends.
    Special Features:
    vibrant bar scene, fit for foodies, good for groups, neighborhood gem, romantic, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate