Lai Wah Heen Restaurant
Lai Wah Heen Restaurant

Lai Wah Heen Restaurant

  • Dining Style: Casual Elegant
  • Website: http://www.laiwahheen.com/
  • Phone: 4169779899x
  • Hours of Operation:
    Monday to Friday
    Lunch: 11:30AM - 3:00 PM, Dinner: 6:00 PM - 10:00 PM

    Saturday
    Lunch: 11:30 AM - 4:00 PM, Dinner: 6:00 PM - 11:00 PM

    Sunday
    Lunch: 11:00 AM - 4:00 PM, Dinner: 6:00 PM - 10:00 PM
  • Payment Options: AMEX,Diners Club,MasterCard,Visa
  • Cuisine: Chinese
  • Executive Chef: Sam Tse
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Beer, Chef's Table, Full Bar, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Private Party Facilities: Our Chef’s Table is located at the south east corner of the dining room, a platform table can seat up to 14 guests, surrounded by glass wall with a breathtaking view.
    The VIP room provides private dining in maple-paneled seclusion, which accommodates maximum 20 guests.
    The minimum charge of the Chef’s Table and the VIP Room is $80.00 / person for dinner and $40.00 / person for lunch, minimum for 10 persons. Pre-arranged menu is required, please contact our manager for details
  • Private Party Contact: Manager 4169779899x

Getting there

  • Cross Street: Dundas St. W, Doubletree Hilton 2/F
  • Public Transit: South West corner of Dundas Street and Chestnut street.
    Two blocks west of Dundas subway station.
    Two blocks east of St. Patrick subway station.
  • Parking: Hotel Parking
  • Parking Details: We offer a special rate of $ 5.00 per car for our patrons to park at the hotel underground parking, available on a first come first serve basic.
A word from Lai Wah Heen Restaurant
At the internationally renowned Lai Wah Heen Restaurant, cuisine and culture come together to create an authentic Chinese dining experience that remains unrivaled amongst Toronto’s top-seated restaurants.

Lai Wah Heen, meaning “a luxurious meeting place,” has achieved the superb quality and true character of the best Hong Kong restaurants.

With accolades from; The New York Times - “the best dim sum in Toronto, maybe the best in North America”, Gourmet Magazine – “a sense of Hong Kong’s new culinary design” and enRoute Magazine – “edible masterpieces rarely savoured outside of Hong Kong”, Lai Wah Heen Restaurant continues to deliver the highest standards to Toronto diners.

The Lai Wah Heen team brings the latest trends in Chinese cuisine – exotic herbs and spices from the Pacific Rim, skillful use of tropical fruits and seafood dishes of exquisite refinement.
Continued
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Brunch
  • Diners' Choice WinnerGreat for Lunch
Lai Wah Heen Restaurant reviews from OpenTable diners
63 reviews since May 26, 2014
Overall Rating3.9
  • Food4
    Service3.9
  • Ambiance3.9
    Noise LevelQuiet
78% of reviewers would recommend this restaurant to a friend.
great for lunch (31)special occasion (25)fit for foodies (24)good for groups (22)great for brunch (12)kid-friendly (9)neighborhood gem (9)romantic (8)hot spot (3)late-night find (2)notable wine list (1)great for outdoor dining (1)Show More
  • nothing special
    luvtoeat
    Dined on 9/6/2014
    We were expecting something over the top due to the review from Joanne Kates. We were not so impressed. It was an average Chinese restaurant in China Town in a formal setting. My husband felt like he was in a banquet hall.
    Special Features:
    good for groups, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Not impressed
    hate2dine
    Dined on 9/5/2014
    Overall the food were not great and portions were small for the price charged. I was shocked when asked to pay as they gave me a machine to select the percentage of tips and minimum requested was 13 pct to a high of 20 pct. Will never go there again!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Soirée romantique
    Marsupilami
    Dined on 9/2/2014
    Merveilleux dîner. Tout était parfait et raffiné. Décor exotique intime. Excellents dim sum et rouleaux frits aux crevettes. Sauvignon au verre savoureux. Service empressé et attentionné. Cuisine authentique chinoise. Plusieurs plats à partager. Addition très raisonnable pour la qualité du lieu. À conseiller sans réserve.
    Special Features:
    great for outdoor dining, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Not as good as I thought
    Nuttsoca
    Dined on 9/1/2014
    Our reservation was held for us even though we were late which was nice. It is definitely not a cheap place for dim sum therefore I assume the food selection would be unique. I thought some of the items were good but most were just okay. The downside was the service which was lacking. Tea is an extra charge so when I want a refill, I expect a hot pot of tea refilled well the waitress forgot the teapot and left on some other table. I had to remind her and also we waited 25 min for our desserts. I was gonna leave if it didn't come and ask for those items to be removed from our receipt. I expected great food and service here but I got neither so I don't recommend this place and I won't be coming back. I rather go to crowne princess, 10x better
    Special Features:
    good for groups, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Peking duck
    OpenTable Diner Since 2010
    Dined on 8/16/2014
    Don't be discouraged by the restaurant's location on the second floor of the Doubletree Inn. The room is tasteful and understated. The tables are well spaced so conversation is possible. The Peking duck was exceptional, but the rest of the food was undistinguished . Our server was helpful and efficient.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • striving for mediocrity
    claudiay
    Dined on 8/11/2014
    incredibly disappointed with our dinner. we could have gone anywhere for less than half the cost and had equal or better food. nothing special. If this is the best Chinese Toronto has top offer, I suggest Italian.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Good service, not much else
    osfan
    Dined on 8/9/2014
    The service was very good, for the most part. But the food was a big disappointment, decent quality but no real flavour to most of the dishes.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • ypdiners
    Dined on 8/9/2014
    A fancy dim sum restaurant with the requisite fancy prices.
    Special Features:
    great for brunch, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Old Time Favourite!
    foodie
    Dined on 8/1/2014
    This has been our old time favourite Chinese restaurant with excellent service and innovative dishes. We went for dim sum this time. Service was still outstanding but the dim sum menu was lacking surprises unlike what it used to be. We enjoyed our meal. The Foie Gras with Minced Pork tart was so flavourful and tasty. We enjoyed the lobster dumplings, but the rest on the menu was just ordinary dim sum at higher prices. There used to be more interesting dim sum dishes. Hope they continue to offer innovative and interesting dishes for their patrons to enjoy.
    Special Features:
    great for brunch, good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Reason to go is duck
    EngBreakfastVIP
    Dined on 7/27/2014
    The beijing duck is impeccable as always. It has always been and will always be my reason for coming back. The service is good, but I'm still not so sure about the other dishes… They haven't quite met up to my standards yet although they are interesting and are pretty decent. It may have been me choosing the wrong stuff.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Best dim sum in Toronto
    OpenTable Diner Since 2008
    Dined on 7/16/2014
    Great quality, excellent presentation and impeccable service
    Special Features:
    great for brunch, good for groups, romantic, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • OpenTable Diner Since 2005
    Dined on 7/14/2014
    Much too expensive. Food is good but not outstanding... which it should be at that price.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent Dim Sum
    Foodie
    Dined on 7/12/2014
    The title says it all. Good, clean food. Upscale place. A bit on the expensive side but well worth it. I will be going back.
    Special Features:
    fit for foodies, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Change of name
    MelissaMacK
    Dined on 7/10/2014
    First, the guidebooks still say this restaurant is in the Metropolitan hotel but the hotel was taken over by Doubletree. Confusing when looking for the place. We arrived for lunch at 2:00. After we ordered and got some tea, all of the food items arrived in a steady stream so we had everything all at once. As we were eating one fish the others were rapidly cooling on the table. Boo. However the food was very good and fresh and artfully presented. Don't know if we'll go back with so many other options in town.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Much ado...
    NoNonsenseTraveler
    Dined on 7/3/2014
    Food was very good for Chinese but nothing spectacular for the high price paid. Setting was beautiful but very loud with groups present. Service attentive but not friendly or personable. Better options in Toronto for Asian food exist,
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent
    Garrett
    Dined on 7/3/2014
    You can always count on an exquisite meal at Lai Wah Heen.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Food is too oil service is bad
    VivianVIP
    Dined on 7/2/2014
    I can not understand why this restaurant is high rating from a Chinese point of View the food is too oil and not good at all...Many Chinese Restaurant in Markham is much better than is.. and for sure is cheaper. I dine twice 100+ for 2 people at dimsum and 200+ for 2 people for dinner nothing about money but service is so bad waiting long time for the sweet dim sum and they said since it is dessert so should come at last ???I dine more than 15+ dim sum top restaurant in Toronto and first meet this situation... waitress is so rude and always keep on arguing...
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • I will never go again
    OpenTable Diner Since 2014
    Dined on 6/24/2014
    This is the second time I went to this one. The first experience is okay and it is quiet and good for chat. However, in this second time, it is such a bad and embarassing experience.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent Dim Sum
    SnowWhite
    Dined on 6/22/2014
    Great dim sum in the heart of the city. Service is impeccable and the dumplings and other offerings are delectable.
    Special Features:
    great for brunch, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great great great!
    OpenTable Diner Since 2014
    Dined on 6/14/2014
    it is my pleasure to contribute my first ever online food review to Lai Wah Heen! It's definitely one of the best Cantonese restaurant in Toronto. Upscale decor, conveient downtown location, good service, and most importantly really tasty and delicate food!
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, romantic, special occasion, great for lunch, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • 5happyguests
    Dined on 6/14/2014
    My guests and I enjoyed lunch and the service overall. However, the servers seemed a bit rushed and rattled when setting our table because they made a lot of noise with the plates. As well, the servers did not ask us, non-Chinese people if we needed forks and knives. Lastly, one dish was forgotten and we hope we were not charged for it. A final comment: we liked the different outfits worn by the staff and their friendly faces.
    Special Features:
    good for groups, romantic, special occasion, great for lunch, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great venue for business meeting
    OpenTable Diner Since 2009
    Dined on 6/10/2014
    Very quiet, great for conducting business meeting. Staff are friendly and service is good. The food quality is somewhat disappointing taking into consideration of the price. The food at this restaurant used to be amazing amongst all the Chinese restaurants in Toronto a few years ago. However, while other restaurants have been improving this restaurant has not made any progress, as a result, the food is considered average at best when comparing to others, especially the ones in Markham and Richmond Hill.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Barb
    Dined on 6/8/2014
    Lai Wah Heen never disappoints. We went for dimsum and the quality of the food is good as always. We love the BBQ pork bun and har kaw. Will go back for the peking duck!
    Special Features:
    kid-friendly, fit for foodies, good for groups, romantic, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A lovely treat!
    Bushliewoo
    Dined on 6/6/2014
    We love the service and the ambiance. Not a busy night when we were there. Food came out very promptly, we had the prawn crispy roll, the lobster in crispy roll, dungeness crab with salty egg yolk - all very delicious. Hubby ordered a beef dish and mom ordered a seafood in 3 sauces (too spicy for us) and it was just okay. Dessert was also okay with tapioca with mango, lichee. Hubby had the ice cream.
    Special Features:
    good for groups, romantic, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Only went for Dim Sum
    radmanVIP
    Dined on 5/31/2014
    Pretty ordinary, with a limited menu. But then, I am used to dim sum from Vancouver, San Francisco, and the San Gabriel Valley in Los Angeles County. Not a fair comparison.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Timing of food
    Grissom
    Dined on 5/29/2014
    The timing when the food comes out can be improved, meaning that instead of just one dish coming out, why not have 3-4 dishes at the table so people can eat a variety of food at the same time. i.e. we ordered the ma paw tofu and a rice dish but these came out separately, the ma paw tofu needs rice to make it a whole meal. The rice only came out once everyone finished their ma paw tofu dishes.
    Special Features:
    kid-friendly, good for groups, special occasion, great for lunch, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Food is exceptional
    Visionary
    Dined on 5/28/2014
    The food is exceptional. Definitely one of the best Chinese restaurant in town. I particularly like the tea selection. The price is on the high side, but worth it.
    Special Features:
    good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Ratings-Only Reviews
    Based on 36 ratings-only reviews submitted since May 26, 2014
    • Overall Rating4.3
    • Food4.4
    • Ambiance4.2
    • Service4.1
    • Noise LevelModerate
  • The following 361 reviews are from the Lai Wah Heen Restaurant reviews archive.
  • Like Dining in Tsim Sha Tsui
    Baronet
    Dined on 5/24/2014
    Exquisite contemporary Cantonese cuisine served in a traditional manner by Hong Kong waiters
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Very disappointing.
    patron1
    Dined on 5/23/2014
    I ate lunch here about ten years ago and it was wonderful. This time I thought the food was inferior - the most mediocre dim sum I've ever tasted. And the service was not great either. The restaurant was only a quarter full but my friends and I felt fairly ignored the entire time. It was also very expensive. None of us will be returning.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Peking Duck
    NCeater
    Dined on 5/19/2014
    The restaurant was a little difficult to find; it is on a side street and the 2nd floor of the Doubletree hotel. But once we got there the service and food were great - the Peking duck was very tasty, the lettuce wraps a wonderful follow up and the main courses more than sufficient. The only issue we had was the poor quality and expensive wine list. We did not realize this was also a BYOB place until too late and even then there is a $25 corkage fee. Overall would definitely recommend.
    Special Features:
    good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Renovation
    C0lbyVIP
    Dined on 5/13/2014
    The restaurant has never been renovated and it looks exactly the same as 15 years ago. Time to have a major renovation to resume it's best Chinese restaurant in Toronto.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Expensive dim sum due to location
    Megan1
    Dined on 5/12/2014
    Food is good ... the dim sum is pricier than most because the restaurant is in a prime downtown location. Remember, they have to pay their staff and overhead costs and rent etc. So $6.50 for 4 pieces of har gow may seem expensive, compared to other restaurants in Chinatown, I suppose it is reasonable; again, because of the location of the restaurant. In total, there were 3 of us and the bill (with tax and tip) came up to $140 (for dim sum). (Mind you, we ordered extra for take-out ... so the food was really for 4 people). The restaurant gets rave reviews, so I had to try it once. I can't see myself returning though, as there are other expensive dim sum places to try (e.g. Crown Princess, Pearl etc.). Over all, a good experience.
    Special Features:
    great for brunch, fit for foodies, good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A Special Restaurant
    JRAC
    Dined on 5/11/2014
    My wife and I have dined at LWHR perhaps once a year for the last twenty years. We have hosted gatherings of ten people on a couple of occasions and on one memorable occasion we booked the private divining room for a much larger group. We have always found the staff, decor, service, and food to be superb. The prices seem to us to be about right. LWHR was the ideal venue to celebrate both Mother's Day and our Wedding Anniversary (our 55th!). The only false note was the condition of the washrooms, both men's and women's. There seemed to be evidence of a flood of some sort. We saw a notice to the effect that something or other was out of order. We look forward to our next visit. Thank you for maintaining quality and standards.
    Special Features:
    great for brunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • mediocre
    dimsumlocal
    Dined on 5/11/2014
    Service was not very pleasant. Was ignored when I first walked in. Had to flag the wait staff. Was not asked if we wanted drinks. No recommendations given. Food was good, a step up from local Dim Sum. Dishes that were unique to restaurant were good. However the expected standard fare was just that.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not Great Service
    ultra77
    Dined on 5/11/2014
    With the price they are charging, I expected to have better service. Food is not bad but not worth the money. Will not consider dining there again.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great for Dim Sum
    ithacafoodie
    Dined on 5/1/2014
    Outstanding dim sum in a pleasant setting. Pretty much every dish was fantastic
    Special Features:
    Great for Brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • great dinner
    OpenTable Diner Since 2014
    Dined on 4/30/2014
    we just picked this restaurant as something different as we have never been to Toronto before. the food and service was excellent. staff assisted us in making choices from the large menu. I would say if you are ever in the area try it out.
    Special Features:
    Fit For Foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • great dim sum & outstanding service
    OpenTable Diner Since 2009
    Dined on 4/24/2014
    Great dim sum prepared with care. Excellent, attentive service.
    Special Features:
    Kid-Friendly, Fit For Foodies, Good for Groups, special occasion, Great for Lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Not the best
    EvM2304VIP
    Dined on 4/23/2014
    Not the best dim sum in Toronto, definitely not in North America. Fancy dim sum, pretty tasty, but expected more after reading that the New York Times called this place possibly the best in North America... Will go back though
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Chinese in Toronto
    NjpirateVIP
    Dined on 4/21/2014
    One of the finest Chinese restaursnts I'ved ever dined at. Every course was delicious, the soup, the entrees, the rice, and the desserts. Service was as good as I 've ever experienced. Beautiful dining room and very convenient for us as we staying at the Doubletree hotel in which the restaurant is located.
    Special Features:
    Fit For Foodies, Good for Groups, special occasion, Hot Spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.