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  • Lai Wah Heen Restaurant

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Lai Wah Heen Restaurant
Lai Wah Heen Restaurant
  • Address:
    108 Chestnut Street
    Toronto, ON M5G 1R3
    Neighborhood:
    Downtown/ Financial District
  • Cuisine:
    Chinese
    Price: CAN$31 to CAN$50

Lai Wah Heen Restaurant Details

  • Dining Style: Casual Elegant
  • Website: http://www.laiwahheen.com
  • Phone: (416) 977-9899
  • Hours of Operation: Monday to Friday
    Lunch: 11:30AM - 3:00 PM, Dinner: 6:00 PM - 10:00 PM

    Saturday
    Lunch: 11:30 AM - 4:00 PM, Dinner: 6:00 PM - 11:00 PM

    Sunday
    Lunch: 11:00 AM - 4:00 PM, Dinner: 6:00 PM - 10:00 PM
  • Payment Options: AMEX, Diners Club, MasterCard, Visa
  • Cuisine: Chinese
  • Executive Chef: Sam Tse
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Beer, Chef's Table, Full Bar, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Private Party Facilities: Our Chef’s Table is located at the south east corner of the dining room, a platform table can seat up to 14 guests, surrounded by glass wall with a breathtaking view.
    The VIP room provides private dining in maple-paneled seclusion, which accommodates maximum 20 guests.
    The minimum charge of the Chef’s Table and the VIP Room is $80.00 / person for dinner and $40.00 / person for lunch, minimum for 10 persons. Pre-arranged menu is required, please contact our manager for details
  • Private Party Contact: Manager (416) 977-9899

Getting there

  • Cross Street: Dundas St. W, Doubletree Hilton 2/F
  • Public Transit: South West corner of Dundas Street and Chestnut street.
    Two blocks west of Dundas subway station.
    Two blocks east of St. Patrick subway station.
  • Parking: Hotel Parking
  • Parking Details: We offer a special rate of $ 5.00 per car for our patrons to park at the hotel underground parking, available on a first come first serve basic.
A word from Lai Wah Heen Restaurant
At the internationally renowned Lai Wah Heen Restaurant, cuisine and culture come together to create an authentic Chinese dining experience that remains unrivaled amongst Toronto’s top-seated restaurants.

Lai Wah Heen, meaning “a luxurious meeting place,” has achieved the superb quality and true character of the best Hong Kong restaurants.

With accolades from; The New York Times - “the best dim sum in Toronto, maybe the best in North America”, Gourmet Magazine – “a sense of Hong Kong’s new culinary design” and enRoute Magazine – “edible masterpieces rarely savoured outside of Hong Kong”, Lai Wah Heen Restaurant continues to deliver the highest standards to Toronto diners.

The Lai Wah Heen team brings the latest trends in Chinese cuisine – exotic herbs and spices from the Pacific Rim, skillful use of tropical fruits and seafood dishes of exquisite refinement.
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Diner Reviews
  • "Great quality, excellent presentation and impeccable service"
    Dined on 7/16/2014
  • "Much too expensive. Food is good but not outstanding... which it should be at that price."
    Dined on 7/14/2014
  • "The title says it all. Good, clean food. Upscale place. A bit on the expensive side but well worth it. I will be going back."
    Dined on 7/12/2014
  • "First, the guidebooks still say this restaurant is in the Metropolitan hotel but the hotel was taken over by Doubletree. Confusing when looking for the place. We arrived for lunch at 2:00. After we ordered and got some tea, all of the food items arrived in a steady stream so we had everything all at once. As we were eating one fish the others were rapidly cooling on the table. Boo. However the food was very good and fresh and artfully presented. Don't know if we'll go back with so many other options in town."
    Dined on 7/10/2014
  • "Food was very good for Chinese but nothing spectacular for the high price paid. Setting was beautiful but very loud with groups present. Service attentive but not friendly or personable. Better options in Toronto for Asian food exist,"
    Dined on 7/3/2014
  • " You can always count on an exquisite meal at Lai Wah Heen."
    Dined on 7/3/2014
  • "I can not understand why this restaurant is high rating from a Chinese point of View the food is too oil and not good at all...Many Chinese Restaurant in Markham is much better than is.. and for sure is cheaper. I dine twice 100+ for 2 people at dimsum and 200+ for 2 people for dinner nothing about money but service is so bad waiting long time for the sweet dim sum and they said since it is dessert so should come at last ???I dine more than 15+ dim sum top restaurant in Toronto and first meet this situation... waitress is so rude and always keep on arguing..."
    Dined on 7/2/2014
  • "This is the second time I went to this one. The first experience is okay and it is quiet and good for chat. However, in this second time, it is such a bad and embarassing experience."
    Dined on 6/24/2014
  • "Great dim sum in the heart of the city. Service is impeccable and the dumplings and other offerings are delectable."
    Dined on 6/22/2014
  • "it is my pleasure to contribute my first ever online food review to Lai Wah Heen! It's definitely one of the best Cantonese restaurant in Toronto. Upscale decor, conveient downtown location, good service, and most importantly really tasty and delicate food!"
    Dined on 6/14/2014
  • "My guests and I enjoyed lunch and the service overall. However, the servers seemed a bit rushed and rattled when setting our table because they made a lot of noise with the plates. As well, the servers did not ask us, non-Chinese people if we needed forks and knives. Lastly, one dish was forgotten and we hope we were not charged for it. A final comment: we liked the different outfits worn by the staff and their friendly faces."
    Dined on 6/14/2014
  • "Very quiet, great for conducting business meeting. Staff are friendly and service is good. The food quality is somewhat disappointing taking into consideration of the price. The food at this restaurant used to be amazing amongst all the Chinese restaurants in Toronto a few years ago. However, while other restaurants have been improving this restaurant has not made any progress, as a result, the food is considered average at best when comparing to others, especially the ones in Markham and Richmond Hill."
    Dined on 6/10/2014
  • "Lai Wah Heen never disappoints. We went for dimsum and the quality of the food is good as always. We love the BBQ pork bun and har kaw. Will go back for the peking duck!"
    Dined on 6/8/2014
  • "We love the service and the ambiance. Not a busy night when we were there. Food came out very promptly, we had the prawn crispy roll, the lobster in crispy roll, dungeness crab with salty egg yolk - all very delicious. Hubby ordered a beef dish and mom ordered a seafood in 3 sauces (too spicy for us) and it was just okay. Dessert was also okay with tapioca with mango, lichee. Hubby had the ice cream."
    Dined on 6/6/2014
  • "Pretty ordinary, with a limited menu. But then, I am used to dim sum from Vancouver, San Francisco, and the San Gabriel Valley in Los Angeles County. Not a fair comparison."
    Dined on 5/31/2014
  • "The timing when the food comes out can be improved, meaning that instead of just one dish coming out, why not have 3-4 dishes at the table so people can eat a variety of food at the same time. i.e. we ordered the ma paw tofu and a rice dish but these came out separately, the ma paw tofu needs rice to make it a whole meal. The rice only came out once everyone finished their ma paw tofu dishes."
    Dined on 5/29/2014
  • "The food is exceptional. Definitely one of the best Chinese restaurant in town. I particularly like the tea selection. The price is on the high side, but worth it."
    Dined on 5/28/2014
  • "Exquisite contemporary Cantonese cuisine served in a traditional manner by Hong Kong waiters"
    Dined on 5/24/2014
  • "I ate lunch here about ten years ago and it was wonderful. This time I thought the food was inferior - the most mediocre dim sum I've ever tasted. And the service was not great either. The restaurant was only a quarter full but my friends and I felt fairly ignored the entire time. It was also very expensive. None of us will be returning."
    Dined on 5/23/2014
  • "The restaurant was a little difficult to find; it is on a side street and the 2nd floor of the Doubletree hotel. But once we got there the service and food were great - the Peking duck was very tasty, the lettuce wraps a wonderful follow up and the main courses more than sufficient. The only issue we had was the poor quality and expensive wine list. We did not realize this was also a BYOB place until too late and even then there is a $25 corkage fee. Overall would definitely recommend."
    Dined on 5/19/2014
  • "The restaurant has never been renovated and it looks exactly the same as 15 years ago. Time to have a major renovation to resume it's best Chinese restaurant in Toronto."
    Dined on 5/13/2014
  • "Food is good ... the dim sum is pricier than most because the restaurant is in a prime downtown location. Remember, they have to pay their staff and overhead costs and rent etc. So $6.50 for 4 pieces of har gow may seem expensive, compared to other restaurants in Chinatown, I suppose it is reasonable; again, because of the location of the restaurant. In total, there were 3 of us and the bill (with tax and tip) came up to $140 (for dim sum). (Mind you, we ordered extra for take-out ... so the food was really for 4 people). The restaurant gets rave reviews, so I had to try it once. I can't see myself returning though, as there are other expensive dim sum places to try (e.g. Crown Princess, Pearl etc.). Over all, a good experience."
    Dined on 5/12/2014
  • "My wife and I have dined at LWHR perhaps once a year for the last twenty years. We have hosted gatherings of ten people on a couple of occasions and on one memorable occasion we booked the private divining room for a much larger group. We have always found the staff, decor, service, and food to be superb. The prices seem to us to be about right. LWHR was the ideal venue to celebrate both Mother's Day and our Wedding Anniversary (our 55th!). The only false note was the condition of the washrooms, both men's and women's. There seemed to be evidence of a flood of some sort. We saw a notice to the effect that something or other was out of order. We look forward to our next visit. Thank you for maintaining quality and standards. "
    Dined on 5/11/2014
  • "Service was not very pleasant. Was ignored when I first walked in. Had to flag the wait staff. Was not asked if we wanted drinks. No recommendations given. Food was good, a step up from local Dim Sum. Dishes that were unique to restaurant were good. However the expected standard fare was just that. "
    Dined on 5/11/2014
  • "With the price they are charging, I expected to have better service. Food is not bad but not worth the money. Will not consider dining there again."
    Dined on 5/11/2014
  • "Outstanding dim sum in a pleasant setting. Pretty much every dish was fantastic"
    Dined on 5/1/2014
  • "we just picked this restaurant as something different as we have never been to Toronto before. the food and service was excellent. staff assisted us in making choices from the large menu. I would say if you are ever in the area try it out."
    Dined on 4/30/2014
  • "Great dim sum prepared with care. Excellent, attentive service."
    Dined on 4/24/2014
  • "Not the best dim sum in Toronto, definitely not in North America. Fancy dim sum, pretty tasty, but expected more after reading that the New York Times called this place possibly the best in North America... Will go back though"
    Dined on 4/23/2014
  • "One of the finest Chinese restaursnts I'ved ever dined at. Every course was delicious, the soup, the entrees, the rice, and the desserts. Service was as good as I 've ever experienced. Beautiful dining room and very convenient for us as we staying at the Doubletree hotel in which the restaurant is located."
    Dined on 4/21/2014
  • "We made the reservation for 8:15 pm..we were on time and the tables were prepared for our party of 16... The food was ok..nothing out of this world...but we feel that it was late for them..when we ordered the desserts the kitchen was closed, they should notify that before..and the whiskey ended ... Not recomended"
    Dined on 4/15/2014
  • "From waiting to be acknowledged at the door, to waiting for a server, waiting for tea, waiting for water to then being served the worst cooked food I've experienced to the pricing to the continued bad service, I am not sure how this restaurant is in business. This restaurant doesn't even deserve one star but there is not an option for that."
    Dined on 4/8/2014
  • "The food was spectacular with prices to match. In all my travels across USA and Canada, I have found no dim sum better."
    Dined on 3/29/2014
  • "There is a need to re-design the dim sum menu, which has not been revitalized for over a year. Many years ago, there used to be a wide variety of choices and new menus every few months."
    Dined on 3/24/2014
  • "The dim sum at Lai Wah Heen is very good, but the prices more than reflect that. Nowadays, you can find similarly good Chinese food in Richmond Hill for lower prices. Lai Wah Heen's service, however, is impeccable."
    Dined on 3/16/2014
  • "Excellent food, but pricey for what you get. Service was slow."
    Dined on 3/12/2014
  • "Selection is always unique and fantastic! Pork Belly is divine!"
    Dined on 3/9/2014
  • "We had read that this would be the best Chinese food in Canada, and perhaps the best outside Hong Kong. Not sure id go that far, but the food was very good. The location is a bit bizarre, hidden on an upper floor of a Doubletree Hotel. Not the location you might expect for a top restaurant. Parking garage was creepy, and you had to enter through a dingy hotel lobby, up some stairs with limited signage. I've heard that the Dim Sum is outstanding, so we'll likely give it another try."
    Dined on 3/8/2014
  • "I have been to LWH at least 20 times over many years and it had always delivered both amazing food and sophisticated service. The food is still very good but the wine list is now very limited and uninteresting. We arrived at 7pm on a Saturday night and were constantly rushed by the service. There was no communication between the levels of service, so less than two minutes after telling the wine captain that we would chose wine after we selected food, we had to give the same message to two different servers. This sort of thing went on all night. I we were asked about dessert 8 times after saying (each time) that we wanted to finish our wine first. We would have ordered more, but felt totally rushed and went elsewhere for after dinner drinks!"
    Dined on 2/21/2014
  • "Excellent Dimsum. Polite and helpful service. One of the best dimsum experiences we've had."
    Dined on 2/15/2014