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  • Kai Sushi - The Ritz-Carlton, Kapalua

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Kai Sushi - The Ritz-Carlton, Kapalua
Kai Sushi - The Ritz-Carlton, Kapalua

Kai Sushi - The Ritz-Carlton, Kapalua Details

  • Dining Style: Casual Dining
  • Website: http://www.ritzcarlton.com/en/Properties/KapaluaMaui/Dining/KaiSushiBar/Default.htm
  • Phone: (808) 665-7089
  • Hours of Operation: Dinner: Thursday-Monday: 5:30pm - 9:00pm
    Closed: Tuesday and Wednesday
  • Payment Options: AMEX, Diners Club, Discover, JCB, MasterCard, Visa
  • Cuisine: Sushi, Japanese
  • Executive Chef: Tadashi Yoshino
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Counter Seating, Dancing, Entertainment, Full Bar, Non-Smoking Restaurant, Patio/Outdoor Dining, Takeout, View, Wine

Getting there

  • Cross Street: Office Road
  • Parking: Valet
  • Parking Details: We offer Valet or Hotel self parking.
A word from Kai Sushi - The Ritz-Carlton, Kapalua
Located across The Alaloa Lounge, lobby level, Chef Tadashi Yoshino prepares the island’s freshest sushi and sashimi and traditional Japanese cuisine in a restaurant space with a design inspired by the native Hawaiians’ arrival across the sea. The menu is complemented by an extensive selection of warm and cold sakes and Japanese beers.

Sip, Savor & Roll Sundays - 5:30 - 7:30 p.m. - $5 Sake & Japanese Beer, $10 Specialty Cocktails & $15 Sushi Specialty Roll(s).
Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerNeighborhood Gem
Diner Reviews
  • "For the price and the location, you would expect a lot more from a sushi place. Very limited menu. Service was over the top."
    Dined on 6/27/2014
  • "Very good sushi. Even though rice was so so, fish was very good; we thought it was better than Sansei next door. It's perhaps slightly more expensive than Sansei, but less crowded. And the view was gorgeous at early evening. Be sure to reserve early and ask for an outdoor table."
    Dined on 6/19/2014
  • "Seaweed salads w Maui onions were super Sushi not the freshest though it maybe good enough for the mass"
    Dined on 5/9/2014
  • "We arrived after sunset & were seated on the verandah, very dim lighting, almost impossible to read the menu. Why one asks is it so hard for a restaurant to get the basics right? We removed the fake candle from its holder & tried reading the menu with it, semi successful. The food we ordered was ok, wouldn't rave. Waiter was very attentive and overall I would say this restaurant has the best food in the resort full restaurants serving mediocre cuisine. "
    Dined on 5/4/2014
  • "Excellent food high over a breathtaking scene. Great for a romantic evening with the one you love."
    Dined on 4/26/2014
  • "I have to say that living on the Westside this is the best sushi restaurant there is. I am not sure why there are not more people going to this wonderful sushi bar. "
    Dined on 4/20/2014
  • "The more kind of fish, the better, such as 'ootoro(fatty tuna)' ."
    Dined on 4/3/2014
  • "We are convinced that many visitors from Japan would highly appreciate for real taste of Japanese standard. We have found Kai Sushi was the one and must be the best in Mau or perhaps in Hawaii. During our stay in Maui at this time, other Japanese restaurants we visited were not such, or let's say, by American Japanese food which we did not enjoy at all."
    Dined on 3/31/2014
  • "There is no compare if on the west side of Maui. Kai sushi is the best. Fish always fresh and service always spot on. We will be back for more......."
    Dined on 3/30/2014
  • "A regular spot for us and we have never been disappointed! Excellent service, food and prep. Like sitting on the patio enjoying the ocean breeze. nice sake flights."
    Dined on 3/9/2014
  • "Excellent food - serving personal could have been a little more attentive"
    Dined on 3/1/2014
  • "We didn't expect much when we arrived at Kai but were very surprised. Staff was very pleasant especially Miyako, our waitress. Sashimi was fresh and the side order of Toro was outstanding. Excellent saki selection. We drove up from Kaanapali to Kapalua to go to Kai and it was well worth the trip. We WILL go again next time to Maui."
    Dined on 2/27/2014
  • "We had a reservation which we were late for due to being stuck in an accident but we called to let them know and they were still able to accommodate us which was good. I had been talking about it for weeks and about how great the place was from my memory of it the first time I was there in 2009. It seemed the service was very rushed but they weren't really that busy. The food was good but not spectacular and they didn't have that many items that I expected from a traditional Japanese menu. People were polite but it still didn't feel very special. Not a horrible experience by any means, but nothing to write home about either."
    Dined on 2/1/2014
  • "Perhaps our expectations were too high since it's a Ritz, but we were disappointed with our dinner and experience. The sushi was just average, nothing special. The dining experience was the worst part. It was a cool night with a strong breeze and with windows opened, even though it had to be clear to the staff that it was uncomfortable, many diners like us were trapped in a cool breeze throughout our meal. Even when we asked the staff to address the issue they could only partially close the door so the breeze continued. If the sushi and staff had been better it might have helped our experience, but sadly it was nothing special. Very unexpected for a Ritz property."
    Dined on 1/26/2014
  • "Great food and great service as always. My only concern is that we sat next to the door into the lobby of the Ritz and the noise level was quite high from the band/singer. Their performance was good, but we were there to enjoy our guests, not listen to the band."
    Dined on 11/23/2013
  • "Nice presentation of food. Attentive wait staff. Thought the number of sake choice was a bit limited."
    Dined on 10/5/2013
  • "Nice setting, fish was fresh. The sushi menu was limited to the basics. Service better than typical island. Nice view if outside. While there was nothing "wrong" with the food I would have expected more from a high cost sushi restaurant. Next time, I'll just drive up the road to Sensei"
    Dined on 9/14/2013
  • "Good for something quick and easy. You will not be surprised by anything special here. You can find the same anywhere else."
    Dined on 9/7/2013
  • "We have been to the 'other' Japanese restaurant many many times. The evening we went to Kai was a great choice. Innovative and very interesting food! We will most assuredly be returning to Kai. Prices? Not inexpensive and don't be expecting bento boxes. Not a huge menu, and at first some in our party did not think there was anything they would like. We finished everything from Sashimi to pot stickers to rolls to soup and a wonderful beef dish with small pancakes."
    Dined on 8/12/2013
  • "Basic sushi, not creative -okay drinks. If you just want basic sushi and sashimi and are staying at the hotel this is a good spot for you. Drinks are just okay, sweet and not worth the $13. We dined at Sensi earlier in the week and recommend it hands down over Kai and it is within walking distance of the Ritz. Neither of these sushi restaurants have views so they are really on an even playing field when it comes to atmosphere."
    Dined on 7/18/2013
  • "Have heard this is one of the best sushi restaurants anywhere, so we were really excited to try it, especially since we were staying at the Ritz in the same location. The food quality was excellent. I was hoping for a deeper sushi menu though. They had all of the basic rolls, which were excellent, but if you are looking for a bunch of different sushi roll options, Sansei just around the corner in Kapalua had so many more options. Sansei is definitely noisier and more crowded (and always busy), but the sushi is cheaper (and I think the quality was just as good), and the menu (sushi and non-sushi options) was much deeper."
    Dined on 7/6/2013
  • "My family & I love sushi and I guess our expectations were too high. So we were disappointed when the food was not to our liking. It's okay but I would not go back and I would not suggest it to anyone."
    Dined on 6/29/2013
  • "Top quality and taste, excellent service, fair prices."
    Dined on 6/27/2013
  • "Excellent service. Our waitress have us a few extra hand towels, not sure what those were for. The artichoke dip is AMAZING as well as the kalbi with the peanut sauce. Sushi is good (I've had better). Overall a pleasant experience. A little on the print side..."
    Dined on 6/10/2013
  • "This is the place! If you like sashimi and sushi don't skip Kai Sushi"
    Dined on 6/7/2013
  • "Late on a Saturday afternoon we found ourselves in the middle of Ka'anapali w/o dinner reservations. OMG! What do we do? "Open Table" of course. We ate at Lahaina Grille the night before, so tough act to follow. We love sushi and saw an opening at the right time for Kai Sushi Bistro with lots of good reviews at the Ritz. We thought we were lucky and that it would be super busy. To our surprise we had a beautiful drive to Kapalua and the Rittz and walked into the lobby to find a pretty mello restaurant with our choice of a good seat over looking the property. The sushi was good- we've had better- but for the ambiance and the service, we felt pretty good and it wasn't a hassle at all to get in."
    Dined on 6/1/2013
  • "All in all a good restaurant at the Ritz Carlton with good food and not outrageous prices like the other restaurants at the Ritz."
    Dined on 5/27/2013
  • "We visited Kai Sushi on Sunday May 26. We ordered Chicken Yakitori, Sushi/Sashimi combo, Sashimi combo and 2 Special Sushi platter ($15 ea), finished with Carrot Cake and Pina Carmel Cake. The Sushi and Sashimi were very fresh, the rice has a sweet taste and very moist. The desserts are both very good. Go there before 6pm and you can order the Special Sushi platter for $15/order. They were absolutely great. This is not a full service Japanese restaurant. I recommend it for before/after dinner drop-by only because it is pricey and the portion small. It will cost a lot to fill you up. There's no hot dish available except the Miso soup and Chicken Yakitori. The MIso soup was ordinary (as in Food Court) and the Chicken Yakitori was dry."
    Dined on 5/26/2013
  • "A beautiful restaurant, view and the sushi is good, although not very creative-just the usual. It's an easy stroll to the bar which is also a beautiful place. The night we were there we could hear the music from the bar-a two person band. The music was so good we thought it must be recorded. But the singer-guitar player was just so good at imitating famous songs."
    Dined on 5/25/2013
  • "Not much to say. If your in Kapalua you have to go to kai if you want Fresh sushi!!!"
    Dined on 5/23/2013
  • "Just a perfect place for sushi and Japanese food. In the ritz carlton and with great music as well...."
    Dined on 5/13/2013
  • "great sushi, awesome dessert (triple chocolate sampler), must try the artichoke, mushroom dip. A little pricey but worth it. Amazing sunset view"
    Dined on 5/6/2013
  • "What an awesome place. The server Melissa was very knowledgeable and pleasant. Definitely will recommend!"
    Dined on 4/26/2013
  • "The sushi and sashimi was very fresh and of excellent flavour. The server was knowledgable and gave good advice on what to choose. Prices were reasonable. Overall a good impression."
    Dined on 4/11/2013
  • "We were on Maui with friends and left the kids with grandparents while all the adults went to dinner. We are all health conscious but love food. The sushi was awesome. Fresh and yummy... We ordered a second round of every roll. We had sooo much fun. We indulged in champagne, wine, sake, beer & dessert (we don't sound health conscious here) . Everything was great from start to finish. We even requested bigger, full bodied wine glasses and they were on the table within minutes. Staff was beyond nice. Our waitress was Michelle! Awesome! It is a mellow place but it can be more energetic depending on your group or nice for a little romantic night out. We were the energetic group but there were tables of two sharing dessert as well."
    Dined on 3/31/2013
  • "This is the best sushi around.Fresh and very large portions. I hear that other places near by are good too, but I find that there sushi is pre made and not as fresh tasting, if you want awesome eat here for the price. But if you dont care there are cheaper places, but do not complain it was your choice.....Kai is fantastic and we will return...."
    Dined on 3/22/2013
  • "Sushi is better than rolls, the rice masks the taste of the fish. Take time to enjoy the lobby bar prior to or after dinner. Nice music and ambiance."
    Dined on 1/14/2013
  • "Good sushi if you're used to great sushi. Metropolitan dwellers with access to great sushi will think this is right in line quality and price wise as a decent sushi place in NYC, SF, LA or Chicago. Good, but nothing to write home about. I say this because everyone on the island lauded it as the best-melt-in-your-mouth-to-die-for sushi. Sashimi was B+. Specialty Maki rolls were nothing inspired. Best part of the place is the amazing view and warm island breeze that caresses you as you dine. I recommend the saki tasting."
    Dined on 10/28/2012
  • "Best sushi on the west side of Maui. A must if staying at the ritz or anywhere on the west side."
    Dined on 10/18/2012
  • "They use a paper notebook to keep the reservations, so of course they had no record of the reservation that I made with Opentable, -- don't bother using it at this place. The server had little knowledge of the menu and couldn't answer basic questions about what was good. Food was only ok. Over all a big fail, especially at a Ritz Carlton."
    Dined on 10/15/2012