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Jacky's Waterplace Restaurant
Jacky's Waterplace Restaurant

Jacky's Waterplace Restaurant Details

  • Dining Style: Casual Dining
  • Website: http://www.jackyswaterplace.com
  • Phone: (401) 383-5000
  • Hours of Operation: Lunch:
    Monday - Friday: 11:30am - 3:00pm

    Dinner:
    Monday - Thursday: 3:00pm - 10:30pm
    Friday & Saturday: 3:00pm - 11:30pm
    Sunday: 1:00pm - 10:00pm
  • Payment Options: AMEX, Discover, MasterCard, Visa
  • Cuisine: Contemporary Asian, Sushi, Pan-Asian
  • Executive Chef: Lin, Ming Liang
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Delivery, Full Bar, Happy Hour, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Catering: We cater all special events Eastern and Western style.
  • Entertainment: Every Thursday Night 3 piece Jazz band starting at 6:30pm to 10:30 pm

Getting there

  • Cross Street: Stillman Street
  • Public Transit: We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace condo spaces.
  • Parking: Valet
  • Parking Details: For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.
A word from Jacky's Waterplace Restaurant
Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.Continued
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Diner Reviews
  • "Great ambience, but the service was poor. The waiter did not know the menu."
    Dined on 7/8/2014
  • "At dinner, the service, the view, the ambience and the food were all great. Been here several times and it is all very good. Great and Fresh Sushi."
    Dined on 7/3/2014
  • "Jacky's is a great place to dine! The food is fresh and the service is great. If you love sushi, this is the place to go. The sushi chefs are tru artists!"
    Dined on 6/30/2014
  • "We had a nice dinner overlooking the Riverwalk before a free concert. The waiter was very accomodating for our food needs (vegetarian and gluten and dairy free). The pad thai was fresh, the summer rolls were wrapped right, and the sushi roll was great!"
    Dined on 6/27/2014
  • "From the valet parking greeting on thru the dinner service, this place is a winner. We had the won-ton soup and the shrimp lemongrass soup - both delicious. We had the Peking duck which had a crispy crust, tender meat, and minimum fat - another winner. We tried the coconut shrimp which was greaseless, crispy, and not too sweet served with a mango sauce that hit the right degrees of hotness and again, not sweet. We finished with green tea and ginger ice cream, both refreshing. Our server was well informed on all the menu choices and the preparation, very attentive without being intrusive. The location is easy to get to and has great views of the river - the décor is lovely. Definitely a "come-back" place."
    Dined on 6/27/2014
  • "went to Jacky's on waterfire night, great look at the city and the lighting along the river. Service a little slow, but they were very busy. Great drinks. We asked hostess for a seat at the window and she said she would try her best, she did come through with that, very nice. Food was good."
    Dined on 6/28/2014
  • "We all had sushi except for one. He ordered lobster surf and turf and unfortunately his meal arrived very late while the rest of us were already almost finished. The manager became aware and offered a round of drinks. Overall though sushi was great."
    Dined on 6/28/2014
  • "A very nice afternoon lunch. Service was outstanding, but not over the top. Both the sushi and the cooked entrees were very nicely done."
    Dined on 6/15/2014
  • "Food and service were excellent! Brought friends from out of town and a set of infant twins. Would definitely return."
    Dined on 6/14/2014
  • "Nice prompt waiter, clean bathrooms. A little on the pricey side for the specialty rolls, but everything else was nice."
    Dined on 6/13/2014
  • "Brought my business associates and had a great time. Food and service was great and the employees bent over backwards to serve."
    Dined on 4/30/2014
  • "This is a beautiful setting for some spectacular food. You can enjoy a variety of appetizers, fun drinks, sushi and full meals while you're surrounded by gorgeous view and elegant decor. Albert, the Manager will make your experiwnce shine.... Love it!"
    Dined on 5/11/2014
  • "Six of us met on Saturday, where we enjoyed great appetizers at the bar, watched the Belmont Stakes and had great sushi, sashimi, cooked beef & cooked chicken. In all, there was something for everyone!!! The service was great as was the atmosphere. We've been here before & will continue to return!!!!!!!"
    Dined on 6/7/2014
  • "Another terrific dinner at Jacky's. A nice touch occurred when the wait staff came to the table to sing happy birthday to my daughter, with a slice of delicious cheesecake. Our 3rd time there, and our third excellent experience."
    Dined on 6/2/2014
  • "This was our first time at Jacky's and the restaurant is absolutely beautiful. The food was very good as well as the service. I noticed that most negative reviews had to do with the service but we did not experience any problems. It was a little expensive compared to most Asian restaurants but the view is worth it. You must try it at least once."
    Dined on 6/1/2014
  • "Again I took guests to dinner and I was very impressed as were they. It was a Waterfire Night. It was the perfect spot to watch Waterfires. The restaurant was very busy but it did not negatively effect the service. The wait staff was great and attentive. We received very good suggestions from our waitress and help to suggest wine and drinks to complement our meal. I would highly recommend checking this place out. Wonderful evening. "
    Dined on 5/24/2014
  • "Extremely disappointing. Kept a guest without a chair for 15 minutes. Food came to the table completely cold. Manager was relatively unresponsive. For the multiple restaurant errors in a party of 10 the manager took off two vegetables. Never again. No wonder it was the only restaurant which had availability on open table after most had been booked for months due to college graduations."
    Dined on 5/25/2014
  • "I love going to Jacky's Waterplace because I feel like a different person when I go there. The staff are friendly and helpful, the linens are fantastic and the ambiance is just so rich and distinct. It just feels like a different caliber of restaurant. The food is always fantastic, fresh and prepared the way you ask. There was a slip up this visit though, instead of just Shrimp I got a variety of seafood in my Singapore Noodle. (which I was VERY okay with!) The sushi was fresh and delicious as always. The prices are reasonable for what you receive. All in all I've always had a good experience at this location. The other Jacky's locations pale in comparison."
    Dined on 5/13/2014
  • "Always love going to Jackie's for sushi with friends. We just order a bunch and share. No pressure to get up and leave. Drinks are great too."
    Dined on 5/9/2014
  • "It was a really nice place to eat. Food was good and the staff was friendly "
    Dined on 5/9/2014
  • "We were seated at a window table during WaterFire. The overall decor and atmosphere is very modern and colorful. All of our dishes were absolutely delicious and full of flavor. I will definitely come back the next time I visit Providence."
    Dined on 5/25/2013
  • "We have been to Jacky's Waterplace many times now and we are "never" disappointed. Excellent food, drinks and service. "
    Dined on 5/3/2014
  • "Just a plain ordinary meal. Nothing bad, really... Just nothing special either. Valet guys were very nice and friendly."
    Dined on 5/1/2014
  • "Went with out of town guests, horror show. We were a party of 4 and my three out of town guests wanted to only go to this restaurant. We were early for our reservation and seated in a booth in front of the servers area. The waitress was prompt and we ordered three appetizers, All was fine until the waitress told us our main course was coming out and she promptly took my friends appetizer plate away while there was still appetizers unfinished on the table. The waitress spilt oil on the table and did not cover it up with a napkin and we sat and watched this oil stain turn into a BP oil slick! She never refreshed our water nor asked if we wanted anymore drinks, then she took my friends plate away while I was still eating. Worst service !!"
    Dined on 4/26/2014
  • "We absolutely LOVE Jacky's Waterplace and make a point to go 1-2 (if not more) times a month, we love arriving early to have pre-dinner cocktails with our favorite bar staff so friendly and attentive then off to dinner with our favorite waiter Kenny, always smiling and always going above and beyond. Good company, great staff and awesome food and the best MAI TAI's in the state!!!"
    Dined on 4/26/2014
  • "This was my first time at Jacky's. I did not have any issues. The valet, host and waiter were all friendly. The sushi was a little pricey, but I found it to be very good. It appears that most of the seating is near a window, which allows for great views. "
    Dined on 4/25/2014
  • "I have lived in the Providence area for many years and enjoy the fabulous restaurants in the city. I have wanted to try Jacky's but never got around to going. I had some friends coming in from Massachusetts and thought we could meet there. I was concerned because I had not tried it first, but to my surprise it was perfect. We were there at lunch. The service and the ambience was great. The luncheon specials were varied and reasonably priced. We had drinks that were excellently made. We enjoyed our lunch so much we were the only ones there after the lunch crowd left. I have been recommending this restaurant to all my friends. My Massachusetts guests suggested we meet there again for our next meeting. "
    Dined on 4/23/2014
  • "WE were sat at a lovely table at the far end of the dining room with a beautiful view of the Providence skyline in a beautifully scenic dinning room and served equally beautifully prepared 3 course dinner which included soup, sushi. entree and dessert with a bottle of wine. It is a shame that we had not one but two tables next to us that needed to continually play videos on their phones loud enough for all of us to hear. Such thought and work have gone into the dining experience at Jackie's Waterplace Restaurant and it can be cancelled out by the public rudeness of who you might SIT next to. Come on management don't be afraid of saying something and DEMAND the respect that your restaurant deserves ! "
    Dined on 4/23/2014
  • "Good ambiance, didnt enjoy the food too much. The cocktail that I had gotten was way too strong and undrinkable, wouldn't reccommend the resyurant."
    Dined on 4/18/2014
  • "If you like sushi & Asian cuisine then this place is a nice upscale place to consider. Valet parking starts the evening off to a good start. Intimate and fun environment good for romantic evenings and a night out with friends "
    Dined on 3/29/2014
  • "Took my dtr. for 42nd birthday. she thoroughly enjoyed it."
    Dined on 4/13/2014
  • "Love this place!! Always great whenever I come!! Will be back soon!!"
    Dined on 3/30/2014
  • "Hot appetizers are to be hot not cold. Hot duck app was cold sent it back,was still cold. Sent it back again, was taken off bill as it should. Ordered gen. tso's chicken, wanted it spicy, was not even a little spicy. Server was excellent, bad result for food was not his fault. It was my first experience there and I'm not sure i would go back because the kitchen could not follow a servers direction. People pass on their experience and my husband brags about how wonderful this place is. I on the other hand do not agree. Sorry"
    Dined on 3/29/2014
  • "Mine was a party of 2 and we were seated at a booth that seats 6. I might understand if we didn't walk by no less than six (6!!!!!) tables for 2 that were available. Also, the waiter was not very good - among the options for the pad thai were shrimp, beef, chix, seafood etc... I asked what the seafood consisted of and the answer I got was 'shrimp'. I explained that I saw shrimp was one of the choices, but another was seafood and inquired if it was a mix. Answer - no necks. WTF!!! He meant no little necks or any other clams. When I enunciated the word 'mix' again so we would be clear about what I was asking his answer was 'yes - it's all mixed together'. And no, there wasn't too much noise or any other reason to misunderstand me!!!!"
    Dined on 3/28/2014
  • "Have dined here many times. Never a disappointment. Service great, food is the best!"
    Dined on 3/22/2014
  • "The portions were HUGE! The food was unbelievable! Definitely going back!"
    Dined on 3/22/2014
  • "Great sushi and great views! I had never even heard of this place, but it is pretty amazing. Awesome fish tank in the lobby and great panoramic views of the river area. Sushi was very good.. So was the crab rangoon. Very small beer list, but I guess I'm im the minority for ordering a beer at a sushi place."
    Dined on 3/20/2014
  • "Dinner was great - we grabbed an early seating - 445 PM (w/2 kids) and requested to sit by a window - No problem! The sushi was great Lettuce wraps w/ Shrimp great Sticky wings - our 6 year old loved them. Great family dining -"
    Dined on 3/22/2014
  • "The food is always yummy and beautifully presented. The duck, chicken, shrimp, lobster and sushi/sashimi are fabulous. Once, the valet's were not around for roughly 10 minutes. Only happened once."
    Dined on 3/19/2014
  • "Good 1st date spot as it is quiet and nicely appointed, you can talk . Next to the river/waterway make it "romantic""
    Dined on 1/27/2014