Designed with input from hundreds of restaurants, OpenTable is a complete solution. All hardware is provided, including a sturdy touch-screen monitor placed at your host stand.

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Reservation Management
  • Easily enter or modify reservations while viewing guest histories
  • Capture phone numbers, email and mailing addresses
  • Allow management blocking and VIP pre-assignments
  • Reduce no-shows with enhanced customer tracking
  • Take reservations from your website or OpenTable 24 hours a day


  • Table Management
  • Maximize seat utilization with walk-in and waitlist functionality
  • Instantly track covers for more efficient kitchen and server management
  • Increase table turns by tracking party status
  • Store multiple reservation sheets for holidays and special events
  • Hold and combine tables for large parties
  • Record and view shift notes for each day


  • Guest Management
  • Identify regulars and VIPs
  • Track customer preferences to meet and anticipate special requests
  • View customer reservation histories at-a-glance
  • Track special occasions such as guest birthdays and anniversaries


  • Marketing Management
  • Conduct powerful email marketing campaigns to increase repeat business
  • Print mailing labels to reach select target audiences
  • Track and reward concierge business


  • Increase control
  • Manage reservations from the back-office or any other location simultaneously
  • Control multiple restaurants from key centralized locations
  • Leverage the power of Microsoft's reliable SQL Server 2000 software architecture
  • Share guest data across sister restaurants