San Diego’s Finest Restaurants Offer Online Reservations Powered by OpenTable
July 24, 2001
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SAN DIEGO, Calif. (July 24, 2001) - OpenTable, Inc. (www.opentable.com), the leading supplier of Internet-enabled customer relationship and reservation management tools to the restaurant industry, today announced that popular San Diego dining destinations including Cohn Restaurants’ Dakota Grill and Spirits, The Prado at Balboa Park, Tupelo and Blue Point Coastal Cuisine have selected OpenTable to enable guests to reserve online. Participating restaurants will also benefit from OpenTable’s software solution — the Electronic Reservation Book or ERB — which automatically builds a customer database to enable restaurateurs to easily recall guest dining histories and preferences and conduct highly-targeted marketing campaigns based on those preferences.
The Cohn restaurants will join Baleen, Chive, Donovan’s, Napa Valley Grille, Palomino, Piatti, Roy’s, Tapenade, Georges at the Cove, Azul and Donovan’s Steak House La Jolla who have also recently signed on as members of the OpenTable network. Dining consumers can search www.opentable.com by cuisine type, price range and neighborhood and get instant online confirmation of reservations. Diners can also communicate special requests to the restaurant and invite others via email using the online tools provided by OpenTable.
“We are delighted to join the OpenTable network and to utilize their software solutions to help our restaurants achieve maximum efficiency and provide exceptional guest service,” said David Cohn, president of Cohn Restaurant Group. “In the hospitality business, customer service and satisfaction are the most important things we can offer our guests, and OpenTable will help us remember guest preferences and make each of our repeat customers feel important. We’re pleased to become a part of the OpenTable network and bring these benefits to our customers.”
Jeff Edwards, OpenTable CEO, said; “We are pleased to welcome the wonderful restaurants in the Cohn Group — as well as our newest San Diego independents — to our network of the nation’s finest restaurants. These great San Diego additions help us bring consumers, hotel concierges, travel agents and corporate travel planners additional dining options. We are looking forward to working with restaurants throughout the San Diego area to help encourage visits from travelers and to ensure that their reservation and customer relationship management systems are as efficient as they can be.”
About OpenTable, Inc.
OpenTable, Inc. is the leading supplier of networked software applications to the hospitality industry. The company’s solutions include industry-leading reservation management, customer relationship management (CRM), marketing, seating optimization and yield management solutions.
OpenTable introduced real-time online reservations to the restaurant industry in 1998, and now has products that deliver the conveniences of 24/7 online reservations to hotel concierges (OTConcierge), travel agents (OTTravel) and administrative assistants (OTAdmin). Dining consumers can tap into the OpenTable network and make reservations online at www.opentable.com, and also through the company’s many distribution and content partners including American Express, The New York Times, The Chicago Tribune, The Los Angeles Times, washingtonpost.com, Zagat.com and Fodors.com. OpenTable’s customers include leading hotel chains and more than 1200 of the nation’s top restaurants.
About Cohn Restaurant Group
Cohn Restaurant Group operates six popular dining destinations in the San Diego area and will be opening its seventh, Indigo Grill, later this summer. David Cohn, president of the Cohn Restaurant Group, was recently named California Restaurateur of the Year by the California Restaurant Association.
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