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Open Positions

OpenTable is the leading supplier of reservation and customer relationship management solutions to the restaurant industry. We are currently recruiting talented, enthusiastic, and creative individuals. If you would like to apply for any of the openings posted below, please send us your résumé and a cover letter clearly identifying the desired position and your qualifications. Phone calls or recruiter inquiries are not welcome. OpenTable offers a competitive salary, equity, and benefits package. OpenTable is an equal opportunity employer.

Client Relations

Client Relations Manager (Texas)

8-10 years account management experience or equivalent experience in a restaurant environment
Deep knowledge of restaurant operations
Excellent communication, listening, influencing and training skills
Demonstrated client service bias
Proven ability to work across many departments to solve problems and achieve results
College degree preferred
Demonstrated success building and maintaining business/customer relationships
Analytical skills to make and support business decisions
Excellent organization and time management skills
OpenTable software and/or Guest Bridge experience a plus
Comfortable working in an unstructured and entrepreneurial environment

To apply, click here.

Client Relations Manager (New Orleans)

8-10 years account management experience or equivalent experience in a restaurant environment
Deep knowledge of restaurant operations
Excellent communication, listening, influencing and training skills
Demonstrated client service bias
Proven ability to work across many departments to solve problems and achieve results
College degree preferred
Demonstrated success building and maintaining business/customer relationships
Analytical skills to make and support business decisions
Excellent organization and time management skills
OpenTable software and/or Guest Bridge experience a plus
Comfortable working in an unstructured and entrepreneurial environment

To apply, click here.

Client Relations Manager (Quebec, Canada)

Reporting to the Sr. Regional Manager, the Client Relations Manager (CRM) manages a portfolio of customers and assumes responsibility for the restaurant relationship after the sale and installation is completed. S/he is charged with maximizing customer satisfaction and driving deep utilization of OpenTable services and maintaining a high customer retention rate. S/he will encourage restaurants to increase their Internet inventory, participate fully in OpenTable promotions, utilize the marketing tools in the OpenTable system and refer diners to the OpenTable web site. The Client Relations Manager will also gather feedback from restaurants to drive feature and functionality requirements for product upgrades. Candidate should expect up to 40% travel.

8-10 years account management experience or equivalent experience in a restaurant environment
Deep knowledge of restaurant operations
Excellent communication, listening, influencing and training skills
Demonstrated client service bias
Proven ability to work across many departments to solve problems and achieve results
College degree preferred
Demonstrated success building and maintaining business/customer relationships
Analytical skills to make and support business decisions
Excellent organization and time management skills
OpenTable software and/or Guest Bridge experience a plus
Comfortable working in an unstructured and entrepreneurial environment

To apply, click here.

Restaurant Relations Associate (Montreal )

Reporting to the District Manager - Northeast, the Restaurant Relations Associate (RRA) is a phone-based position that manages a portfolio of customers and assumes responsibility for the restaurant relationship after the sale and installation is completed. S/he is charged with maximizing customer satisfaction and driving deep utilization of OpenTable services and maintaining a high customer retention rate. S/he will serve as a trusted advisor to encourage restaurants to leverage our partnership by increasing their online inventory, participate fully in OpenTable promotions, utilize the marketing tools in the OpenTable system and optimize mobile opportunity. The RRA will also provide technical support and gather feedback from restaurants to drive feature and functionality requirements for product upgrades. These activities will be managed in both a one-to-one phone format as well as via online training seminars. The candidate must be fluent in both English and Quebec French (Quebecois) to be considered for the position.

2-3 years account management experience or equivalent experience in a restaurant environment
Fluency in English and Quebec French (Quebecois) is a must
Strong writing, presentation and informal communication skills
Analytical skills to make and support business decisions, i.e. P&L projections, breakeven and ROI analysis
Proven experience successfully training non-technical customers on the use of software
Excellent organizational and planning skills: task prioritization, effective time management
Demonstrated client service bias and success building and maintaining business/customer relationships
Excellent communication, listening, influencing and training skills
Proven ability to work across many departments to solve problems and achieve results in a timely manner
Self-motivation with the ability to perform well under pressure in an entrepreneurial environment
Experience in a technical support environment emphasizing computer hardware experience.
Knowledge of Microsoft Windows, Windows networks, Printers, TCP/IP, and DSL
Knowledge of Microsoft Terminal Services and/or Citrix preferred
Attitude that embraces continuous process improvement
College degree preferred
OpenTable software and Salesforce experience a plus

To apply, click here.

Engineering

Sr. Software Engineer - Ruby on Rails Developer (San Francisco)

You light up when you think about one or more of the following: Game mechanics, activity streams, geotargeting, reputation and recommendations systems, complicated taxonomies, information visualization, and marketing platforms.
You put metrics to work for you (you're not enslaved to them): You can tell an actionable metric from a fluffy one.
You have experience with other languages and frameworks and have even developed for platforms like iPhone, Android, and Facebook.

To apply, click here.

Quality Engineer (Downtown San Francisco)

You should be creative in hunting down software defects within a complex system and providing valuable evidence (of steps to reproduce) to help further the investigation. As an analytical scientist, you should use reasoned expertise to devise test plans, conduct test cases and uncover and analyze software errors. You should be confident in coverage and reporting, consistent in finding genuine flaws, and methodical and determination in finding faulty patterns in software and systems.

To apply, click here.

Sr. Software Engineer (San Francisco)

As a Sr. Software Engineer, you will be involved in the full lifecycle of website and application development. Responsibilities include designing, coding, debugging and optimizing both frontend and backend components as well as internal tools. You will also need to be able to analyze requirements, and collaborate with Product, Marketing and other internal teams to ensure successful completion of projects. In addition, you must be able to communicate well and work with external customers. We are looking for a self-starter who consistently delivers on time in a fast-paced team environment and who constantly looks to innovate and improve wherever possible.

o Mobile development experience
o SEO knowledge and experience

To apply, click here.

Sr. Automation Engineer (Downtown San Francisco)

4+ years of automated testing experience
Solid background in some automated test technology
Knowledge of scripting languages such as Ruby, Perl, VBScript
SQL is desirable but not required
Agile and Scrum are desirable but not necessary
Experience developing and owning major revisions to automated test suites
Experience in designing automated test suites to be robust, extensible and maintainable
Passion for collaborating with talented engineers to create innovative and new products in a fast-paced and challenging environment
Excellent verbal and written communications skills
Bachelor’s degree in technical field required (CS, CE, ME, EE, Math, Physics, etc.)

To apply, click here.

Senior Data Scientist (San Francisco)

OpenTable is seeking to launch a new Data Science team that will spearhead the development of innovative, intelligent user and restaurant experiences through data. This individual will be growing a Data Science Department from the ground up. Working closely with the VP of Engineering, the Data Scientist will lead machine learning efforts with the objective of enabling OpenTable to better understand customers and their behavior.

To apply, click here.

Sr. Software Engineer (San Francisco)

At OpenTable, we take pleasure in Software Design. We believe in the beauty of Clean Code. We are dedicated to delivering innovative products through early and continuous delivery of high quality software consumed by millions. If you share these pleasures, are excited by rethinking the process of Software Engineering, can deliver exceptional service in a fast paced engineering environment, and have a passion for food then OpenTable may serve up exactly what you are looking for.

Strong C# and .NET skills
Ruby on Rails knowledge a plus
Experience with Agile methodology including unit testing, continuous refactoring and peer code reviews
Experience designing and developing distributed architecture, preferably using RESTful Web Services
Experience with MVC 4
SQL Knowledge
NoSQL knowledge a plus
Minimum of 6 years experience as a Software Engineer
BS in Computer Science or equivalent

To apply, click here.

Software Engineer (San Francisco)

Architect, design, code, debug and optimize both frontend and backend components of customer facing applications as well as internal tools.

Analyze requirements and collaborate with Product, Marketing and other internal teams to ensure successful completion of projects
Review computer system capabilities, workflow, and scheduling limitations and evaluate and recommend new development tools, processes and environments
Communicate and work well with external customers

To apply, click here.

Finance

Financial Planning & Analysis Manager (San Francisco, CA)

OpenTable is looking for a Financial Planning & Analysis Manager to be the Chef de Cuisine of Financial Planning. A Chef de Cuisine is responsible for the consistent quality of the food coming out of the kitchen, designing a menu that delights diners, managing the staff, and providing excellent customer service. Similarly this role is responsible for providing consistent excellence in forecasting and related reporting, managing a team of 2 analysts, and delighting stakeholders by identifying opportunities and supporting decisions through analysis.

7-10 years previous experience in financial planning and analysis, particularly in small to mid-size public companies
Team oriented, cooperative and flexible
Prior experience managing analysts
Proven verbal and written communication skills including ability to develop and deliver presentations to internal audiences
Demonstrated ability to work collaboratively with individuals at all levels across an organization
Ability to manage multiple projects simultaneously
BA/BS degree in Business, Marketing, Mathematics or related quantitative field
Must be able to provide proof of eligibility to work in the United States

To apply, click here.

Staff Accountant (San Francisco )

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Analyzes data and prepares financial documents and reports for internal and external purposes, consistent with a broad understanding of the mission and vision, role and goals of the company
Works under general supervision, within established work parameters, with few direct instructions.
Carries out routine and non-routine tasks with occasional review of work outputs by supervisor.
Performs professional work requiring knowledge of generally accepted accounting principles and practices (GAAP), and a good understanding and application of concepts, theories, principles, practices, terminology and applied bases of accounting.

To apply, click here.

Human Resources

People Business Partner (San Francisco, CA)

OpenTable is looking for a People Business Partner to be the Chef de Cuisine of the People & Culture Team. The Chef de Cuisine is responsible for the consistent quality of food coming out of the kitchen, designing a menu that delights diners and provides excellent customer service. Furthermore, this role is responsible for providing consistent excellence in providing our clients with counsel, ideas, and support on all issues related to people and organizational effectiveness.

Work as a strategic business partner to our clients on all people related opportunities
Responsible for building trust-based relationships with the business leaders, people managers, and individual contributors. Together, work to implement strategies that meet the development objectives of OpenTable.
Responsible for building organizations that support growth via organizational design and planning, building accountability, and structuring ways of working and making decisions
Coach and mentor individuals on communication and teamwork
Proactively and effectively address complex employee relations and performance issues, including mitigating risk and managing situations that result in the best possible outcomes for the company, teams, and people.
Strategically partner with the business to design and deliver targeted solutions, including strategic planning, visioning, change management and team building
Develop HR/people oriented programs to positively impact change management and management development
Provide expertise in development and execution, planning, and facilitation of employee growth and retention efforts.
Work closely with Total Rewards team to provide information and support the needs of their client organizations

BA/BS in Economics, Human Resources, Business or equivalent, with at least 5 years of experience as a HR Business Partner or equivalent
Expert in MS Excel and other business tools and HR software
Strong consultative skills and the ability to build solid relationships with the management team, People & Culture team, cross-functional internal partners and external providers/vendors.
Excellent multi-tasking abilities, as well as strong interpersonal and communication skills.
Advanced computer skills; proficient in MS Office applications, as well as ADP & HRIS systems.
Ability to work independently and be proactive in a high performance environment and possess a strong sense of ownership and accountability.
Takes pride in work, detail-oriented, consistently produces excellent work.

To apply, click here.

Sr. Compensation and Benefits Analyst (San Francisco)

OpenTable's People & Culture team is dedicated to creating a rewarding workplace culture that attracts first-class talent, promotes excellence, and provides ample opportunities to transform each employee's career path. We have a collaborative and fun atmosphere while working hard. This role will report to the Director of Total Rewards and will focus on developing innovative solutions to ensure we align our pay programs with performance, that we stay competitive and we keep it simple.

Partner with Director of Total Rewards to create and develop innovative compensation and benefit solutions and programs with a strategic focus that supports business strategy.
Dig in to employee and market data to deliver insights.
Perform job analysis to determine levels.
Evaluate positions and make recommendations on level, Radford survey code, FLSA classification, EEO classification, and internal/external market alignment.
Participate in domestic and international compensation and benefit surveys.
Lead annual merit cycles including merit analysis and reporting. This will include communication, review of recommendations and follow-up at the close of the process.
Ensure benefit programs are current with regard to market trends, industry practices, costs and legislation.
Manage Annual Benefits Open Enrollment process including recommendations for benefit premiums, changes in plan design, policy features, and communications.
Oversee expatriate benefit plans.
Leverage and optimize benefit carriers and benefit broker relationships.
Provide a refreshing and innovative compensation and benefits perspective.
Partner with department leaders to achieve functional organizational objectives in support of OpenTable's business strategy.
Develop and deliver effective communication, tools and resources for managers
Partner with our recruiting partner to ensure we remain competitive with our compensation programs.
Opportunity to take the lead on special company-wide projects.

To apply, click here.

Marketing

Senior Communication Designer (San Francisco)

Manage a new visual identity system for the OpenTable brand
Lead global branding and consumer education projects
Design and oversee production of communication tools for our restaurant customers
Lead the visual storytelling for OpenTable internally and externally
Collaborate with designers, product managers and engineers
Manage multiple projects within a fast-paced and multidisciplinary environment

BFA/MFA Design, 5+ years of professional design experience.
Exceptional design talent and craftsmanship.
Strong drawing skills and an ability to visualize a range of design solutions quickly. Able to take loose sketch ideas and develop sophisticated/polished designs
Storytelling skills – able to translate concepts and data into illustrations and visualizations.
Deep knowledge of typography. Pixel-perfect attention to detail.
Fast in Adobe CS tools and digital asset production. HTML, CSS, and motion graphics tools proficiency.
Writes well and understands basic content strategy.
Print production experience.

To apply, click here.

Sr. Marketing Manager, Consumer Marketing (Temporary) (San Francisco)

BA/BS in Marketing
MBA Preferred
8-10 years of Marketing Experience
Proven ability to create and manage effective Marketing Programs
Strong Project Management and Teamwork skills
Strong analytical skills, including proficiency in Excel and Access
Passion for food/dining preferred

To apply, click here.

Email Marketing Manager (San Francisco)

The Email Marketing will cost-effectively maximize the OpenTable consumer email marketing programs. This person will leverage an understanding of direct-response marketing and email best practices to develop and flawlessly execute programs which encourage diners to book restaurant reservations online. S/he will analyze user behavior and historic program performance and recommend marketing strategies and tactics that will increase customer lifetime value.

Key manager of the OpenTable email programs, creating localized, personalized versions that engage diners and prompt reservations
Optimize email programs for different viewing experiences – mobile, desktop and tablet
Oversee the email service provider (ESP) relationship
Track and analyze program results and improve performance based on learning
Work with internal and external partners to identify and promote relevant events and offers that drive reservations
Manage 3rd party monetization opportunities for the Insider email program
Plan and execute new email marketing programs for OpenTable registered diners, including new trigger programs, welcome/win-back emails and other targeted programs.
Identify and execute opportunities to enhance email content through social integration

BA/BS degree required, MBA preferred
Minimum of 5 years of email-marketing experience in a consumer-focused company with a demonstrated track record of driving results
Excellent verbal and written communication (writing sample required)
Experience deploying consumer email campaigns, building trigger-based or automated programs preferred
Experience working with an ESP on data integration, scaling a local-focused email program, and delivering business justification for new ROI-positive emails programs a plus.
Basic HTML coding ability preferred
Experience managing an ESP relationship and creative/production team required
Superior project management skills; results-focus with superb execution and follow-through; highly detail-oriented
Strong analytic skills and proficiency in Excel; experience with Microsoft Access preferred
Efficient, highly productive multi-tasker; self-motivated and flexible; thrives in entrepreneurial environment
Graphic design skills, including PhotoShop experience a plus
Passion for food/dining

To apply, click here.

Senior Marketing Analyst (San Francisco)

OpenTable is looking for a James Beard Award worthy Sr. Marketing Analyst to assist the marketing team in making data driven decisions. A new role within the company, this is an a significant opportunity to drive revenue and create enormous impact. The ideal candidate will take raw data and serve insights like a three star Michelin restaurant: timely, creative, precise, and impactful.

Own and report on the company’s worldwide traffic metrics across all user experiences and devices
Analyze, interpret, assess, and communicate marketing program efficacy using cohort, A/B/multivariate testing, and other analytical methods
Identify user behaviors and associated marketing opportunities for both new user acquisition and continued engagement marketing
Collaborate with internal systems groups to define and test data connections, reports, key performance indicators, and new instrumentation that enhance the company’s understanding and ability to act on traffic trends
Lead the marketing team analysis to understand diner behavior and identify opportunities to deepen the brand/customer relationship.
Maintain relationships and product integrations with relevant 3rd-party data / software providers.
Play a role in communicating key metrics and reporting to cross-functional and executive groups.

8-10 years previous experience in an analytical role working with datasets related to Marketing, Finance, and/or general business strategy.
At least 3 years of experience working with internet metrics tools (SiteCatalyst, Google Analytics, MixPanel, BrightEdge, etc.)
Proven verbal and written communication skills including ability to develop and deliver presentations to internal audiences.
Demonstrated ability to work collaboratively with individuals at all levels across an organization.
Experience performing statistical analysis of focus groups/surveys a significant plus
Ability to manage multiple projects simultaneously.
Team oriented, cooperative and flexible.
Previous consulting or internet product management/marketing experience is a plus.
BA/BS degree in Business, Marketing, Mathematics or related quantitative field.
Must be able to provide proof of eligibility to work in the United States.

To apply, click here.

Operations

Restaurant Operations Specialist (New York)

To apply, click here.

Project Coordinator (New York City)

Logistical Management of all OpenTable assigned installations
Maintain and coordinate installation resource schedules
Distribution and collection of Site Survey material from a new customer
Configure internal systems to prepare a restaurant to be featured on www.opentable.com
Coordinate all third party hardware/software installation logistics
Provide all relevant installation information to Field Operations staff
Provide accounting end of project billing information
Prepare reports on Field Operations activity
Receive and schedule site Field Operations site visit requests from other departments (e.g. Customer Support, Client Relations)

To apply, click here.

Post Install Administrator (Boulder, CO)

Reporting to the Field Operations Manager, the Post Installation Administrator will manage administrative processes for a new product offered by OpenTable. This person will work on a telephone-based team in collaboration with our Inside Sales department to ensure that products sold to customers are processed, implemented and billed in a timely manner. Proven ability and a strong desire to delight both clients and cross-functional teams are essential qualities.

Efficiently manage high-volume of inbound requests related product additions.
Configure internal systems to prepare a restaurant to be featured on www.opentable.com
Appropriately escalate account concerns both internally and within the clients’ organization.
Work effectively with other departments to ensure customer needs are addressed while maintaining OpenTable policy guidelines.

To apply, click here.

Product Management

UI Engineer (San Francisco)

Experience using an MVC framework in a production.

To apply, click here.

Intern, Product Management (San Francisco)

Currently pursuing a Master’s degree, ideally in Business.
Previous background in either management consulting or working in product/marketing/business roles at a consumer internet or B2B software company
Demonstrated experience and/or aptitude for complete product/project workflow processes including requirements gathering, analysis & design, implementation, testing, deployment and communication.
Ability to work independently and gather information without supervision.
Proficiency with web metrics, web technologies, user experience and/or social media would be considered a plus.
Working experience with design software, such as Photoshop, GIMP, and Balsamiq also a plus.
A passion for food and dining.

To apply, click here.

Senior UX Researcher (San Francisco)

To apply, click here.

Product Manager, Internal Systems (San Francisco )

The Internal Systems Product Manager is responsible for enhancing and supporting OpenTable’s internal systems. S/he will gather and prioritize feature requests, schedule features into releases, support production issues/questions, and design custom reports to support OpenTable’s customers. S/he will work closely with Field Operations, Customer Support, Sales, Marketing, Finance and Engineering to design system enhancements and implement new business solutions that support the goals of the company.

Prioritize, design, document and support feature enhancements
Evaluate internal processes and design solutions to improve operational efficiencies
Work as the liaison between internal departments and Engineering
Track, communicate, and support production bugs and bug fixes
Manage system administration configuration changes
Design custom reports for internal employees and customers
Provide general system knowledge, training and job aids to internal users
Work with third party vendors to implement new systems and product features.

3-5 years experience in product management with a focus on internal tools
Background in consulting or large systems implementation projects.
Experience with CRM/SaaS applications (Salesforce experience preferred).
Demonstrated experience in all phases of the product development process from requirements gathering through design, deployment, and training/communication.
Experience translating user requests into clear and concise functional requirements documentation for Engineering.
Strong organizational skills including the ability to prioritize tasks, manage time effectively, meet deadlines, and manage parallel projects.
Excellent interpersonal skills including written and verbal communication and experience facilitating cross-functional meetings.
Ability to work and manage tasks independently, but also as a strong team player
Proficient in MS Office suite, Visio, Photoshop, and other design applications.
Training/experience in Agile development methodology.
Experience with system internationalization/localization.
Experience with Sarbanes Oxley Compliance is a plus.
BA/BS degree required.

Applicant must have legal right to work in U.S.

To apply, click here.

Senior Product Analyst (San Francisco)

We're looking for a Sr. Product Analyst to join our Consumer Product Management Team. This is a great opportunity to join a fun team recognized for building market-leading products for restaurant-goers around the globe and get exposure to the Product Management function. We need a dynamic and data-driven person with a background in creative analysis who can jump in and grow our team’s understanding of product performance. S/he will assist Product Managers in defining product opportunities and roadmaps, finding emerging patterns in data and tracking ongoing success against key performance metrics, and help to construct and analyze testing. In addition this person will partner with thought leaders in Engineering, Marketing, Design and Finance as we develop cross-functional business intelligence.

Use both qualitative and quantitative metrics to measure effectiveness and drive improvement.
Create and manage internal reporting, working closely with Product Management and Engineering to define instrumentation.
Assist with defining and interpreting A/B/Multi-variate test programs that will assess our progress toward product goals.
Assist in the development of roadmaps and quantifying the value of proposed initiatives.
Maintain relationships and product integrations with relevant 3rd-party data / software providers.
Play a role in communicating key metrics and reporting to cross-functional and executive groups.

8-10 years previous experience in an analytical role working with datasets related to Product, Finance, and/or general business strategy.
Strong analytical, problem-solving, and interpretation skills.
Effective verbal and written communication skills including ability to develop and deliver presentations to internal audiences.
Demonstrated ability to work collaboratively with individuals at all levels across an organization.
Ability to manage multiple projects simultaneously.
Team oriented, cooperative and flexible.
Strong individual initiative to achieve goals.
Previous experience with large datasets, Internet marketing and/or statistical/metrics software packages (e.g. Adobe SiteCatalyst or Test & Target, Google Analytics, Optimizely, BrightEdge, MixPanel, Mathematica) a plus.
Previous experience with Split, Multivariate, and general user testing a plus.
Previous consulting or internet product management/marketing experience is a plus.
BA/BS degree in Business, Marketing, Mathematics or related quantitative field.
Must be able to provide proof of eligibility to work in the United States.

To apply, click here.

Sr. Product Manager - Japan (San Francisco)

7-10 years of hands-on product management experience, where you were accountable for products’ outcomes and managed teams with direct reports.
Fluent in Japanese
Demonstrated experience and aptitude for complete product/project workflow processes including requirements gathering, analysis & design, implementation, testing, deployment and communication.
Solid understanding of consumer needs discovery process.
Solid understanding of iterative product development process.
Experience developing products across device platforms (desktop, mobile, tablet)
Strong organizational skills: task prioritization, effective time management, meeting facilitation, conflict resolution, and risk identification and mitigation.
Excellent interpersonal, written and verbal communication, particularly with bi-lingual audiences.
Ability to work independently and gather information without supervision.
Ability to travel to Japan a few times a year to spend time with our team on the ground.
Strong analytics skills for analyzing user experience and revenue. Experience with leading web metrics tools such as Google Analytics.
BA/BS degree required

Engineering experience or education.
Restaurant industry experience and/or a passion for food and dining.
Working experience with design software, such as Photoshop, GIMP, and Balsamiq.

To apply, click here.

Sales

Inside Sales Representative (Boulder, CO)

Reporting to the Inside Sales Manager, this position is responsible for generating revenue by assisting existing OpenTable Clients increase their revenue and efficiencies with various OpenTable services. He or she will be responsible for making outbound calls, tracking and reporting daily activity, following up on leads, maintaining a customer relations database, identifying additional opportunities and other duties as required. The position will be expected to meet monthly sales objectives.

2 - 5 years inside sales experience
Some college preferred
Knowledge of restaurant operations and marketing a plus

Candidate should have a proven record of successful telephone sales. The successful candidate will be able to demonstrate their experience in consistently making 45+ outbound calls per day. The ideal candidate must be results driven with a passion to excel. Candidate must have excellent organizational and time management skills. This position requires a person to consultatively sell OpenTable services to our existing Customer base. Computer literacy in MS Office suite is a must. Must be self-motivated and have the ability to perform well under pressure and against aggressive goals and deadlines in an entrepreneurial/start-up environment.

To apply, click here.

Sales Associate (San Francisco, CA or Boulder, CO)

Reporting to Sales Associate Team Lead, the Sales Associate will have responsibility for initiatives that increase sales effectiveness and efficiency. These responsibilities include but are not limited to:

Generate sales leads. Assist with sales prospecting both on the phone and in-person to schedule appointments for Account Executives in their region
Implement lead generation programs as they are developed by the Restaurant Marketing team
Create and distribute sales messages to restaurant prospects using traditional mailings and targeted email marketing
Support OTConcierge sales efforts. Enlist and train area concierge for online booking of reservations.
Provide general sales support to North American sales team. Ensure lead handoffs to Account Executives are successful, and exceed customer's satisfaction
Respond to requests from prospects for additional product information
Keep management informed of all activity, including timely preparation of reports
Organize, prepare for and attend regional tradeshows
Some travel required for market research and sales initiatives

1-2 years of work experience
Inside or outside sales experience a plus
Strong computer and organizational skills
Excellent PowerPoint and Excel skills
Superior communication skills, both written and verbal
Strong attention to detail
Experience with Salesforce.com preferred
Ability to multitask and work independently

To apply, click here.

Field Sales Rep (Toronto)

This position is responsible for meeting monthly & quarterly sales quotas in an assigned territory selling OpenTable ERB products and services.

Media sales experience a plus
Knowledge of restaurant operations and marketing a plus
College degree preferred

To apply, click here.

Area Manager - South Germany (South Germany - Frankfurt or Stuttgart or Munich)

Reporting to the Senior Director of Sales & Restaurant Relations, the Area Manager will be responsible for managing restaurant acquisitions and retentions along with revenue growth within South Germany. In this key role you will be managing a team of sales and account management professionals through challenging customer and prospect scenarios. The ideal candidate will be located in Frankfurt, Stuttgart or Munich to cover South Germany successfully. Frankfurt will be office based, Stuttgart and Munich will be home office based with regular visits to our Frankfurt office.

Manage a team to meet/exceed assigned sales and retention goals on a monthly, quarterly, and annual basis
Prepare annual forecasts, including comprehensive sales and retention planning, for the area
Interview, hire and train new sales and restaurant relations team members as needed
Stay current with organizational changes, initiatives, and vision. Lead and motivate his/her team around these
Maintain an expert level of understanding of all products and services that OpenTable offers
Coach and support assigned team
Maintain clear communication lines and a sense of camaraderie for your team from a distance
Share and implement best practices with members of the sales and restaurant relations leadership team
Complete annual performance reviews for direct reports
Participate in development and execution of training and coaching programs across the sales and restaurant relations team
30-50% travel is expected depending on local market

Several years of experience in a target driven sales role and also strong experience in account management are required
A minimum of one year people management experience
Fluency in German and English is a must
Proven track record of motivating a team, setting goals and targets and performance management
Thorough knowledge of consultative selling process, ability to demonstrate complete control of process with prospects in the field and ability to train other staff on the process
Flexibility to travel
Self-motivated and able to perform well under pressure and against challenging goals and deadlines
Experience within the restaurant industry is a plus but not required

Please submit resume to:
yarif@opentable.com
(Attn: Yana Arif)

To apply, click here.

Account Manager - Hybrid (Michigan)

Sign new restaurant customers according to sales forecast.
Visit restaurant customers to train, educate, encourage and gather customer feedback.
Work with restaurants to drive specific strategies to increase Internet reservation velocity through promotional programs, optimized floor management, and guest database enhancements.
Work to place OpenTable reservation links on customer restaurant web sites.
Act as the high-level point of escalation for restaurant customer concerns and coordinate with OpenTable teams to escalate technical problems and enhance customer satisfaction.
Manage restaurant retention rate and aid in the re-signing of customers with expired contracts.

3-5 years outside sales experience, account management experience or equivalent experience in a restaurant environment
Proven track record of consultative selling and/or account management
Excellent communication, listening, influencing and training skills
Analytical skills to make and support business decisions, i.e. P&L projections, breakeven and ROI analysis
Excellent organization and time management skills
Demonstrated client service bias and success building and maintaining business/customer relationships
Proven ability to work across many departments to solve problems and achieve results
Self-motivation with the ability to perform well under pressure in an entrepreneurial environment
OpenTable software and/or Guest Bridge experience a plus
College degree preferred

To apply, click here.

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