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  • Hawaii Prince - Hakone

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Hawaii Prince - Hakone
Hawaii Prince - Hakone

Hawaii Prince - Hakone Details

  • Dining Style: Casual Elegant
  • Website: http://www.princeresortshawaii.com/hawaii-prince-hakone.php
  • Email: Concierge@HiPrince.Com
  • Phone: (808) 944-4494
  • Hours of Operation:
    Dinner: Wednesday & Thursday: 5:00 PM - 9:00 PM

    Friday - Sunday: 5:00 PM - 9:30 PM
  • Payment Options: AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
  • Cuisine: Japanese
  • Executive Chef: Masami Shimoyama
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Full Bar, Non-Smoking Restaurant, Private Room, Wheelchair Access
  • Private Party Facilities: Private room comfortably seats 8 persons with views overlooking the Ala Wai Harbor.
  • Private Party Contact: Dining Reservations (808) 944-4494

Getting there

  • Cross Street: Ala Moana Blvd.
  • Parking: Hotel Parking
  • Parking Details: Hotel self parking or valet parking available with restaurant validation.
A word from Hawaii Prince - Hakone
Chef Masami Shimoyama brings the authentic cuisine of Japan to the tranquil and picturesque setting of Hakone. Enjoy his delicate creations for dinner. Wednesday thru Sunday, Sushi Dinner Buffet; limited ala carte.
Foodspotting photos
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Diner Reviews
  • "The restaurant is small and the buffet has a small variety of choices, but their quality was good Good amaebi the sushi bar is definitely worth a try. Not much outside view, but the Japanese style decor was interesting. Occasionally some people will bring their kids, not too many tourists for some reason..."
    Dined on 3/21/2014
  • "Can't go wrong with great food (in quality AND quantity) and friendly service! Then even gave me a little ice cream dessert for my birthday!"
    Dined on 4/4/2014
  • "The buffet was very nice and classy but I didn't like standing in line for sushi. The king crab legs were terrible. I opened a few that had NOTHING inside. How does that happen??? I expect much better quality and quantity for the price."
    Dined on 3/29/2014
  • "My family and I enjoyed our dinner at Hakone and were impressed by the great service and delicious food. The sushi was really high quality and on our occasion, it was the highlight of the night. Also, the line was very short...and we had heard otherwise, so we were very excited."
    Dined on 3/23/2014
  • "There's not much places to eat good Japanese food buffet style. I always enjoy coming to Hakone on special occasions. I always satisfy my craving for sushi. The hamachi sashimi and nigiri sushi is good quality and they have toro nigiri and Amaebi nigiri too! They also serve crab legs, oden, shabu shabu, and more..."
    Dined on 2/22/2014
  • "As always, Hakone never lets us down! Their buffet is awesome, my son (8 yrs) loves it and the staff is always attentive! Sushi bar, crab, and all the other dishes are awesome! Dessert table has a nice selection for all ages."
    Dined on 8/23/2013
  • "For a buffet, it was a bit disappointing that the restaurant could not keep up with the demand for crab legs, tempura, tempura sauce and special sushi. You almost had to wait by the serving tray to have any of those items when it came out of the kitchen. Selection at the sushi bar was pretty good--the wait could be a bit long since there was no limit as to how much someone could order. If they can solve these problems, it would have been an excellent evening since the other hot dishes and salads were great."
    Dined on 2/15/2014
  • "Best buffet on the island. Sushi chef is excellent. Great variety and yummy desserts"
    Dined on 2/12/2014
  • "The food quality was bad, for an upscale Japanese restaurant charging $50 plus for buffet, it was not worth it. I would have not paid more than $15 for it. I had the best food in Hawaii this trip, but this was the only worst experience. There is much better out there."
    Dined on 1/15/2014
  • "Great attentive service. Food was delicious, however they tended to run out of food fast and there were several trays empty each time I went up to the buffet. Granted it was Christmas and a buffet...and possibly an indication on how tasty the food was since ran out often. Good live music...would be nice though if he played more local music or holiday music, instead of the theme from Mission Impossible, etc. All in all, my family had a great dinner at Hakone and we will be back again."
    Dined on 12/25/2013
  • "Very organized and professional atmosphere for this occasion. Excellent service and the food was fantastic for the Christmas feast. The restaurant moved to the ballroom to accommodate more guests for the dinner which made it very roomy and lots of private space for your party. The entertainment was just right and the noise level was quiet to hear our conversations. Great choice to have our family Christmas dinner. Will be returning for more food."
    Dined on 12/25/2013
  • "EXCELLENT CHRISTMAS BUFFET...LOVED THE DESSERTS, especially the Buche de Noel."
    Dined on 12/24/2013
  • "The online Xmas Eve menu(s) showed a limited off-the-menu and $57/head buffet. The day before Xmas Eve, I got a confirmation call from Hakone. I was surprised to be told that it would be buffet-only at $70. It was too late to make other arrangements. We were seated in a drab meeting room, not in the restaurant. Service was not great (i.e. I had to grab a setting from an empty table, we were ignored for long periods, and I could not get my tab right away). I felt our server was disappointed that we did not order tip-increasing bar drinks and felt this affected our service. The food was very good, but buffet platters stayed empty for too long. The 2 sushi chefs were outstanding, but overwhelmed by the demand (10+ minute waits)."
    Dined on 12/24/2013
  • "Hakone has great food and an ok 'sushi bar'. But, for the xmas eve dinner, price was a little higher for the holiday celebration. They did add a small prime rib carving station and a few extras, but not certain it was quite worth the increase in the cost. The set-up was now in ballroom to accommodate lots of us - that's nice, but there was only a 1 man band. Will surely return to Hakone Restaurant."
    Dined on 12/24/2013
  • "Taking into account that this was Xmas Eve and the dinner was held in an adjacent ballroom and not the restaurant, i thought the food/service/ambience was only fair. From friends' reports, i was expecting more in all these categories. Maybe caught Hakone's on a bad day. Don't think it's worth the money to return"
    Dined on 12/24/2013
  • "I have been to the Hakone seafood buffet at the "real" location many times, which has always been excellent. Unfortunately due to the demand on Christmas they moved their seating to a banquet room. Food was still very good, but the atmosphere just isn't the same. No view of the harbor, no Japanese fixtures. The poor waitress we had could not handle multiple tables of 5, 6 or 7 diners."
    Dined on 12/24/2013
  • "Enjoyed another visit to this restaurant. Our waitress Jasmin was cheerful and anticipating our desires without intruding our small party. Sashimi buffet was excellent and the buffet was replenished regularly and quickly. Our only disappointment was the made to order sushi chef. With only one sushi chef, the line moved slowly and he was not very friendly."
    Dined on 12/22/2013
  • "Good food, relaxing atmosphere. Didn't feel rushed. A group of friends getting together to celebrate holiday season. It was a good deal since we got to use the Mahalo card for a 20% discount for 6 people. Waitress was very nice and accommodating."
    Dined on 12/15/2013
  • "We had a late dinner and the restaurant couldn't keep up with refilling the buffet tables. Many times the dishes were empty and you had to wait and wait for them to refill it. It seemed as though the chef couldn't keep up or because we were dining late, they didn't want to cook too much. But the restaurant was full, so many people needed to eat yet. Also, the lone sushi chef was overwhelmed and the wait in line was long. The food is good at Hakone, but the service needs to be improved especially when they charge $54 per person."
    Dined on 12/14/2013
  • "I've always thought about going to Hakone, but usually ended up at Prince Court. This time we really wanted to eat Sashimi and thought Hakone would be better. YES! Loved it. Having great Hamachi sashimi on the buffet bar was the best surprise ever! The fish was really good. The crab is better at Prince Court. The sushi is better at Hakone because it was nigiri style. The hand roll at Prince Court has industrial strength nori which is hard to eat. Desserts...not that great at Hakone. The service and accommodating staff was great!!!!!."
    Dined on 12/5/2013
  • "Great Japanese buffet especially with a sushi chef that will make your nigiri sushi right there with fresh fish."
    Dined on 10/27/2013
  • "I'd give Hakone's food 5 stars if they didn't run out of salmon before 7pm. The sushi quality is excellent."
    Dined on 11/1/2013
  • "Enjoyed the delicious Japanese Buffet at Hakone. A great selection of Japanese dishes as well as made to order nigiri sushi coupled with a good selection of sake and shochu made the evening's dining experience a memorable one."
    Dined on 10/3/2013