Hakubai - The Kitano
Hakubai - The Kitano

Hakubai - The Kitano

  • Dining Style: Casual Dining
  • Website: http://www.kitano.com/
  • Phone: 2128857111
  • Hours of Operation:
    Lunch: 11:45am - 2:30pm(Closed Lunch on Sat & Sun); Dinner: 6:00pm - 10:00pm
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Sushi, Japanese
  • Executive Chef: Yukihiro Sato
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Beer, Counter Seating, Full Bar, Non-Smoking Restaurant, Private Room, Wheelchair Access, Wine

Getting there

  • Cross Street: 38th
  • Public Transit: 4,5,6,7,S at Grand Central - 42nd St.
  • Parking: Valet
A word from Hakubai - The Kitano
Hakubai Japanese Restaurant, you don’t have to fly to Japan to enjoy the finest in Japanese cuisine. The unique Kaiseki cuisine of the Hakubai Japanese Restaurant has been described by the New York Times as “rarefied” and “excellent.”
Kaiseki is a distinctive and delicate cuisine with roots in Zen Buddhism and the traditional Japanese tea ceremony. The multi-course dinner is served on an exquisite array of porcelain, pottery and lacquer dishware at carefully timed intervals.
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Hakubai - The Kitano reviews from OpenTable diners
22 reviews since May 22, 2014
Overall Rating4.3
  • Food4.2
    Service4.5
  • Ambiance4.3
    Noise LevelQuiet
100% of reviewers would recommend this restaurant to a friend.
special occasion (10)fit for foodies (8)neighborhood gem (6)great for lunch (4)good for groups (4)romantic (3)great for brunch (1)hot spot (1)kid-friendly (1)Show More
  • Waitresses in kimonos
    tpsoinosVIP
    Dined on 8/24/2014
    For us the highlight at this zen restaurant, located in the basement of the Kitano, was watching the waitresses dressed in kimonos move through the shoji screened rooms and discovering through them the functionality of this traditional outfit. The food was fresh and good and the sake selection very good. We only wish our waitress had alerted us that the avocado roll we ordered for our daughter had wasabi in it. They were , however, very accommodating and quick to replace it with a kid friendly version for us. We'll go back again soon.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Wonderful
    Lauren
    Dined on 8/23/2014
    Some of the very best Japanese food I've ever had in the city. The service was also spectacular.
    Special Features:
    fit for foodies, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Excelent & Authentic
    LordBritishVIP
    Dined on 8/18/2014
    While you can order ala carte at Hakubai, I recommend trusting the chef to bring you one of their outstanding omakase courses. While the American style sushi and sashimi here is great, the dishes most Americans would have difficulty pronouncing much less remembering are the real experience. Each course, is a new experience of outstanding flavor and texture combinations.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Fine Japanese dining
    Jane
    Dined on 8/14/2014
    Traditional Japanese cuisine (kaiseki) at its best - simple but with an emphasis on quality of ingredients. Decent sake/shochu list. Service was excellent. A bit pricey but worth it as you see the care and attention that goes into every dish and presentation. If you don't know what kaiseki is then be open-minded and look it up first before going so you know a little of what to expect.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Authentic Kaiseki
    rfoto
    Dined on 8/11/2014
    The ambience could be a little more sophisticated. I mean it is similar to a inexpensive restaurant in a train station of Tokyo. But the price is much higher. Kaisekis start around 100 usd (less on lunch). It is not.so extensive as you would find in a nice restaurant of Japan. But the quality, appearance and perfection of each dish is remarkable. Small bottles of sake are around 30usd and are very well selected. Sound level? People in the tatami were screaming like crazy. But it is not the restaurant's fault.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Satisfaction for OMOTENASHI
    MyFavorite
    Dined on 8/11/2014
    Whenever I visit and invited friend we enjoy your food and Hakubai has an atmosphere.
    Special Features:
    great for brunch, good for groups, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • High expectations not met
    heroldraVIP
    Dined on 8/1/2014
    Nice quiet atmosphere for business lunch. Competant but slow service even though place wasn't full. Tempura udon soup only fair -- shrimp was already soggy by time it arrived at table. Sushi roll doesn't compare to best Japanese restaurants (Sushi Seki, for example). This restaurant doesn't do full justice to the Kitano name.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • So Japanese love it
    nekogamiVIP
    Dined on 7/26/2014
    We are so comfortable in this place, real Japanese food, we do not have to worry to order anything!!!
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Exquisite Keiseki Dinner
    VijayRaj
    Dined on 6/22/2014
    We had traveled to Japan 6 years ago and stayed in several ryokans and experienced a number of keiseki dinners there. We wanted to experience it one time more. I chose the $170 Omekase Keiseki dinner and was not disappointed. The quality of ingredients and, perhaps, the most beautiful presentation I have encountered, made this a very memorable dinner indeed. Our server was very attentive and explained all the details of each course which I have carefully recorded. This was a little trip to upscale Japan cuisine without the jet-lag.
    Special Features:
    fit for foodies, romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Ratings-Only Reviews
    Based on 13 ratings-only reviews submitted since May 22, 2014
    • Overall Rating4.2
    • Food4.2
    • Ambiance4.1
    • Service4.5
    • Noise LevelQuiet
  • The following 120 reviews are from the Hakubai - The Kitano reviews archive.
  • joiseychowhoundVIP
    Dined on 5/17/2014
    Overall, the best, most authentic Japanese restaurant in New York. Attracts a heavily Japanese crowd. Wide selection of classical Japanese favorites and excellent traditional sushi. Good choice of sakes. Service is pleasant and helpful but can seem a bit preoccupied at times. The space is in the basement and has no natural light. Though spacious, some might object to this aspect of the location. Otherwise, a very nice experience.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Not good value
    simontnycVIP
    Dined on 5/2/2014
    Expensive hotel restaurant with food that's fine. But in NYC, expensive combined with OK food does not cut it. I happen to live in the neigborhood and had looked forward to eating here for a long time. Much better Japanese restaurants can be found in midtown. Seek them out. For the record we had sushi and shabu shabu.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Incredible sushi
    YogiVIP
    Dined on 4/24/2014
    The quality of the sushi is exceptional. My favorite lunch special is the New Yorker sushi plate.
    Special Features:
    Great for Lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • excellent Japanese kaiseki dinner
    Song
    Dined on 4/19/2014
    We are the lovers of Japanese food and it was one of the best food that we have ever ate! The service was great too! I highly recommend this place to anyone who really knows the Japanese food for their special occasion.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • excellent Japanese experience
    gris
    Dined on 4/18/2014
    I am certainly no expert. Th food was savoury and interesting, new tastes. Very attentive service from the benevolent staff.
    Special Features:
    Fit For Foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • The service was very good.
    Samantha
    Dined on 4/1/2014
    The service was very good. Very courteous. Food was nice. Small dishes was fun & pretty. When we went there at 1:15pm, their business lunch set was sold out. Went for lunch with my sister-in-law & she loves the place. Going back there for dinner again this Saturday. I wish there's more offer at Travelzoo website. Only comes out once in a long time. Wondering whether there are any other website that carries this restaurants offer. If they do, please let me know. We love this place.
    Special Features:
    great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • I got to the restaurant but
    1stExperience
    Dined on 3/7/2014
    I got to the restaurant but was offered a really bad table and the enviroment wasn't pleasant. Therefore due to these two problems I didn't got to eat in the restaurant. I really hope next time I get a better service if there is another. However it's good to clarify that open table's service were very helpful and the bad experience had nothing to do with it.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • The spicy tuna rice bowl was
    HimeVIP
    Dined on 2/8/2014
    The spicy tuna rice bowl was a total disappointment. It was not spicy, was simply too salty (soy sauce salty). Too bad because all the rest was very nice.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • NYCFoodie
    NCYFoodie
    Dined on 2/7/2014
    Absolutely lovely restaurant, service and amazing food. I recommend this highly.
    Special Features:
    fit for foodies, kid-friendly, neighborhood gem, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Real Japanese food
    nekogamiVIP
    Dined on 1/25/2014
    This place is the one that we Japanese does not have to worry or wonder.... IT is true Japanese food, everything is so Japanese, we do not have to think twice to order. Real food! love it
    Special Features:
    fit for foodies, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Elevated Japanese Experience
    RidgeberryVIP
    Dined on 1/19/2014
    This location offers Japanese haute cuisine. Best experience I have had outside of Japan. True Japanese sensibility with inventive and creative dishes. Fantastic doufu. Beautiful presentation and delicate favors. Highly recommend for someone who wants a special Japanese food experience, not an American Japanese food experience.
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Surreal experience
    CLGNYC
    Dined on 12/7/2013
    The restaurant was fairly empty on a Saturday night. They chose to spread the few diners among several rooms. So it was uncomfortably quiet. The sushi rolls were good. But the cooked options on the menu were odd and mostly very expensive, perhaps these were choices Japanese travelers might find comfortable, but it was not what a New Yorker is used to. Overall, an uncomfortable experience.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Boring
    OpenTable Diner Since 2004VIP
    Dined on 12/7/2013
    I'm sure the food would've been good but the restaurant has no scene at all except for travelers staying at the hotel. We were bored listening to the conversation of the people next to us and decided to get up and go.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • More delicious Japanese cuisine
    mNYfromTokyo
    Dined on 12/5/2013
    We can eat more delicious Japanese cuisine here in Hakubai than at other restaurants in Japan..
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Services
    MIHOKO
    Dined on 12/3/2013
    We thought they provide nice Japanese services...but not real Japanese services...they wear Kimono only. My American friend is coming next week, however I wont take him to HAKUBAI, maybe take different Japanese restaurant. I heard many Japanese celebrities stay there, but I dont think restaurant is good as hotel.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Once in life time experience
    BucketList
    Dined on 11/5/2013
    My husband and I flew in from Charlotte, NC area to just experience this dining "Kaiseki Ryori." And it was well worth the experience. Each delicacy was made in the way that only the artisan could arrange and each was prepared exquisitely and delicious. The service was also excellent.
    Special Features:
    good for groups, great for brunch, romantic, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Excellent sushi.
    MarkVIP
    Dined on 10/29/2013
    You can spend a lot or not. Individual pieces are not expensive.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • real food
    nekogamiVIP
    Dined on 10/26/2013
    they serve real japanese food, taste and feel like in Japan. I do not have to doubt about any dish
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • very good food
    OpenTable Diner Since 2009
    Dined on 10/25/2013
    nice restaurant, very quiet, and the food was excellent. The service was perfect. Not a cheap restaurant but a good one !! Then you can go and listen jazz music upstairs.
    Special Features:
    great for outdoor dining, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great sushi
    Siubking
    Dined on 8/20/2013
    My girlfriend took me to this place for my birthday. We ordered the Summer Special Okonomi Kaiseki (7-8 dishes) and it was delicious! The fish and uni were so fresh. The fish melted in my mouth and I was in heaven. Would definitely come back again!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • traditional Japanese food
    yunatomo
    Dined on 8/18/2013
    Really great for those who miss real Japanese food! It is tasty without Americanized. Whenever I visit NYC, I am there once at least. We enjoyed and left there with happy smile!!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Professional Japanese cuisine
    mNYfromTokyo
    Dined on 8/11/2013
    This restaurant provides professional tradisonal Japanese cuisine. We could eat more delicious dishes than in Japan.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Quiet
    OpenTable Diner Since 2013
    Dined on 8/6/2013
    the place is nice, the food average, the service average but nice. Advantage: you can get away from the noise of midtown manhattan for an hour :)
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Incredible
    PaulVIP
    Dined on 5/25/2013
    The best Japanese food we have had outside of Japan - and competitive with any restaurant in Japan.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • The food and the style were
    dracu62
    Dined on 4/27/2013
    The food and the style were OUTSTANDING !!!!!! Beautiful , light , great taste , WE WILL RETURN !!!!! This is a must if you visit N.Y.C.
    Special Features:
    fit for foodies, late-night find, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Nothing special
    bazhenchik
    Dined on 4/25/2013
    Very average in terms of food. Food selection is also not so big. Nothing special
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • The food was great but the
    OpenTable Diner Since 2012VIP
    Dined on 4/21/2013
    The food was great but the night that I was there, there were only 3 waitresses catering so that delayed my dinner for approx 30-60 mins. My total dinner experience was 2 hours long.
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Japanese Oasis
    OpenTable Diner Since 2011
    Dined on 4/21/2013
    We loved the dinner! The decor was very pleasant and the Japanese food was authentic and of a high quality. We will definitely be returning for another visit.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • ordered the chirashi which
    OpenTable Diner Since 2007
    Dined on 4/12/2013
    ordered the chirashi which was delicious; restaurant is a bit pricey
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • The food comes up a little
    bwcw
    Dined on 3/29/2013
    The food comes up a little bit short of expectations. I stayed in this hotel numerous times. In diming in the restaurant which is very pretty and the staff are very congenial my expectations are never quite met
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great experience !
    QueenofqueensVIP
    Dined on 3/21/2013
    Wonderful experience. Five of us tried tasting menu and we all loved it. Every dish was well presented and delicious. Worth every penny !
    Special Features:
    fit for foodies, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet