Gyu-Kaku - Pasadena
Mother's dayI took my mother here for Mother's Day and it was a bit warm because the air conditioner was broken. However, the staff were extremely accommodating and towards the end of our meal the manager literally got down on his knees and apologized for the heat even though the air conditioner began to work shortly after our reservations. This restaurant provides one of the best customer service experience at a restaurant I've encountered in a long time. They constantly refilled my water and I consume water like a fish.5/12/2013 12:00:00 AMOverall good experience this timeToday was our first time taking my step-son to Gyu-Kaku. We have been waiting for a few years for him to be old enough and I'd say it was a success. He had fun cooking anyway. We had 3 of the meat lover's lunch specials and also the Garlic Noodle special - all very good. You get four kinds of meat, salad, rice, edamame and miso soup. We also had seaweed salad and ice cream - also good. I miss the old all you can eat deal, but for only $11 the meat lover's lunch special is not so bad for what you get. The only problem with today's visit was that their AC wasn't working and it was very hot outside already so we were all sweating by the time we left. It was Mother's Day and we came at 3PM. Still had to wait but only for about 10 minutes or so.5/12/2013 12:00:00 AMOverall great experience althoughOverall great experience although quite on the expensive side.4/20/2013 12:00:00 AMI am a regular at these establishmeI am a regular at these establishments. I frequently visit and I like switching up the different restaurants. However, thus experience wasn't that great. I know it's happy hour and it was busy but server repeatedly forgot items. I watched people raise hand just to get a tab. The good was amazing as always and I love how the hostess is always excited to see us. I'll try Pasadena again but my last time4/14/2013 12:00:00 AMOne of my favorite restaurants..fooOne of my favorite restaurants..food is excellent and the happy hour specials are awesome4/14/2013 12:00:00 AMVery nice place. good forVery nice place. good for both family and friends special occasions.4/13/2013 12:00:00 AMThe concept is excellent.The concept is excellent. Needs improvement with the system regarding on items being served so that proper chronology of food items will be followed and nothing will be missed or left out. Customers should be relaxed while eating not to be bothered and be minding with auditing the food items that has already been served. As it is, it seems like there was poor service, but actually it is the system in the kitchen that failed. The waitress were friendly enough but not enough to cover up the overall poor service in general. The soup was served last and it was served only because we inquired for it. Otherwise, they don't know.4/8/2013 12:00:00 AMGreat dinner at Gyu-Kaku!Took my parents there for my Dad's Birthday on Sunday and we all loved it! Turns out they have great specials on Sundays so it was really affordable as well which was great!
I have been a few times before but the experience was new to them. Its nice that the waiters explain how to cook each item as they drop it off as it can get a little overwhelming. All the food was excellent - personal favs were the Harami Miso Steak, Butterfish and the Lamb. Everything was great though!3/24/2013 12:00:00 AMThe waiter,Nick,was reallyThe waiter,Nick,was really attentive, polite, and had was very courteous. I would recommend anyone to try this restaurant.3/21/2013 12:00:00 AMmeat and great companyEverything I come here for dinner with my boyfriend, we would walk out with a full stomach and a big smile on our faces. Good quality meats, great service, great for couples, dim lights and its very romantic! They always have happy hours, which means half off on meats!! Overall, this place is great and its worth it. :D3/14/2013 12:00:00 AMWe went to this restaurantWe went to this restaurant for Japanese food, It turned out that this restaurant was a cook it yourself format. The staff was very helpful in describing the process and providing information about how to order. There is a good selection of items on the menu. Cooking the food was easy and actually contributed to the collegiality of our group.2/13/2013 12:00:00 AM