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Frank & Alberts
Frank & Alberts

Frank & Alberts Details

  • Dining Style: Casual Dining
  • Website: http://www.arizonabiltmore.com/Dining/FrankAndAlberts.aspx
  • Phone: (602) 955-6600 x2808
  • Hours of Operation: Breakfast 6am - 11am
    Lunch 11am -5pm
    Dinner 5pm - 10pm
    Bar 11am - 11pm
  • Payment Options: AMEX, Diners Club, MasterCard, Visa
  • Cuisine: American, Southwest, Comfort Food
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cafe, Chef's Table, Cigar Room, Counter Seating, Entertainment, Fireplace, Full Bar, Happy Hour, Non-Smoking Area, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Smoking Area, Takeout, View, Weekend Brunch, Wheelchair Access, Wine
  • Private Party Facilities: Frank and Albert’s offers 2 beautiful private dining areas. Frank and Albert’s Private Dining Room that seats up to 12 guests. This room is perfect for small board meetings and small sized private meals.
    Sunroom is another area that seats up to 45 guests. This room features classic Frank Lloyd Wright design with centrally located fireplace feature.
    For dining groups that are greater than 45 attendees, we offer accomodations on our award winning patio with capacity of 200 seats.
  • Private Party Contact: Nikki Jo Middlebrook (605) 955-6600 x2740

Getting there

  • Cross Street: Camelback
  • Parking: Valet
  • Parking Details: Complimentary Valet service is offered to all Frank and Albert's diners.
A word from Frank & Alberts
Inspired by the passion of two famed architects, Frank Lloyd Wright and Albert Chase McArthur, FRANK & ALBERT’S features a pure contemporary version of comfortable classics. Using a host of ingredients from local growers, the chefs have infused a healthier element to some very nostalgic dishes.

Dinner specialties such as Braised Short Ribs with Red Pepper Polenta and Crispy Salmon share billing with classic comfort food like Ketchup Glazed Meatloaf.

Lunch offerings include a variety of soups, salads, pizzas, Arizona comfort foods and daily specials.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Lunch
Diner Reviews
  • "The food was fantastic - we loved everything we ordered. The service was attentive but a bit slow - waiting in between courses and to order drink refills. Which was odd because it was a very slow night. Everyone was very friendly just would have preferred it was a bit faster. Beautiful setting on the Arizona Biltmore property - if you have not been worth going!"
    Dined on 8/3/2014
  • "The ambience is more casual than professional but we were able to discuss business in a relaxed atmosphere. Food was excellent - we recommend the cookie dessert !"
    Dined on 7/29/2014
  • "My wife and I both returned our entres, left the resort and ate at one of the many excellent restaurants within a mile of the resort. The server was polite and attentive, but his professionalism was no compensation for poor food."
    Dined on 7/12/2014
  • "Food is pricy. My food was on the luke warm side. Cream spinach was more cream than spinach. Waitress was great and made great suggestions. Husband loved his dish. This was are 1st time might go back again."
    Dined on 7/10/2014
  • "Decided to try breakfast here while I was in the area for business. I had the French toast stuffed with captain crunch. The presentation was very nice, lots of fresh berries. The French toast itself was pretty flavorless. Not terrible as it was moist and fluffy, but not great either."
    Dined on 7/1/2014
  • "Sherri was our waitress by request after we had the pleasure of being seated in her section the first time we ate there. She was knowledgeable about the food and the wine and ALSO the history of the Biltmore! She added immeasureably to our experience! She's a gem! Please let her know we said so."
    Dined on 6/22/2014
  • "Very disappointed especially since the reviews were quite good. Menu was limited and the food was simply mediocre for our lunch. Went to Wright Place last year and enjoyed an outstanding meal and, therefore, had high expectations. Not Biltmore quality! After a rocky start, the service was very good. Will avoid this venue for lunch but will go back to Wright Place."
    Dined on 6/5/2014
  • "The restaurant is clean and pleasant with a beautiful view of the grounds. We had reservation for a party of 6. The restaurant was not crowded. The service was okay. Unfortunately the food was not compared to the price. I got there ahead of the group and had a drink at the bar where the meatloaf was recommended. I was not impressed and did not eat the meal. The only taste to the mashed potatoes was salt. Three of the party ordered prime rib, and it was was pretty standard stuff. The baked potatoes were about half cooked. The vegetables were tough and slightly undercooked and salty. At more than $50 per head (not counting liquor) it was a major disappointment for us. Breakfast is good but I would find some place else for dinner."
    Dined on 6/1/2014
  • "We were celebrating a birthday and a promotion and had a wonderful time. Kohl was a top notch server and the food and atmosphere were delightful. This was our first time at Frank and Albert and we will definitely be back again!"
    Dined on 5/30/2014
  • "I have eaten here multiple times and find the food consistently well prepared, service excellent, but the noise level is high for one with hearing impairment."
    Dined on 5/17/2014
  • "I always try to take my guests to Frank and Albert's because it provides a wonderful ambiance with comfort food and the added bonus of being in an historic hotel. Food is consistent and service is always good."
    Dined on 5/11/2014
  • "May in Arizona is the start of our summer heat. It was a rare treat that we had a spring like day and thought a dinner on the patio would be nice. Out check for 2 dining on a shepherds pie, ribs, iced tea, coffee and a slice of pie was $70. It would be different if the quality of the food was better, but it was more like you would find at any chain. I expected more from a Waldorf managed property. Wishing that I would have headed to Beckett's Table instead. We really wanted to like because the property is beautiful and close to home."
    Dined on 5/7/2014
  • "Great Cobb salad and the sea bass was excellent. Dessert was also superb with a warm chocolat cookie with vanilla ice cream "
    Dined on 4/18/2014
  • "I was shocked by all the positive reviews this place got. It's just a so-so hotel lobby resturant. Kid friendly, but other than that, totally unremarkable, much like this entire resort. Stay away unless you absolutely have to eat here. "
    Dined on 4/18/2014
  • "One of my favorite spots for a business lunch. Fantastic setting, convenient, great food and service."
    Dined on 4/14/2014
  • "although the food is really great, the best part of dining at frank and alberts is being able to sit outside in the lush garden setting. So it depends if a person lives in Phoenix and doesn't really appreciate the warmer temperatures or if a person wants to soak up the rays."
    Dined on 4/11/2014
  • "Arrived right at our reserved time. Seated Immediately. Great service. Good Food. Thoroughly enjoyed our visit."
    Dined on 4/5/2014
  • "This is our second visit to Frank and Alberts. We especially appreciate the outdoor dining area. It is lovely and perfect for two people or a party of 40. The menu and wine list are not extensive but there is something for everyone. We will go back every time we visit the Phoenix area. Definitely make a reservation."
    Dined on 4/4/2014
  • "The server said the place was famous for fish tacos. My friend ordered these but was disappointed with the uncooked tacos, that broke before they could be consumed. The cole slaw/salad in the tacos was ordinary and filled to the brim such that one could not place fish in it. I had a waldorf salad that tasted fine. Overall, the price of the dishes did not match (quite overpriced) with the quality offered."
    Dined on 3/29/2014
  • "Service started out great, it seemed everyone was interested in our lunch experience. We did not order any drinks but water. My Mother ordered a salad and I ordered a sandwich. The food arrived quickly and was very good. Things went downhill when HALFWAY through the meal one of the servers arrived with the check, said something about dessert (not ready to think about it yet), then asked if we wanted our meal charged to the room and when I replied we were not staying there asked if we wanted to pay with cash or credit card. I have enough fine dining experience to know this was way out of line. At this point I just wanted to finish my meal, pay the check and leave when earlier we had considered having dessert and coffee. Not impressed."
    Dined on 3/27/2014
  • "We received great service from Susan. We even gave her high marks on Trip Advisor. This place offers a romantic setting especially outside near a fire place. We try to each here each year that we stay at the Arizona Biltmore. Also, the menu offers a lot of good entrees."
    Dined on 3/23/2014
  • "In Phoenix for the weekend and went to see the Biltmore designed by Frank Lloyd Wright. Although the hotel is very elegant, the restaurant is like a sports bar. Filled with LOUD sportsfans and families (some of my best friends are...). We were seated at the back next to a family of 8 or 10 with a number of boisterous kids. It felt like we were in a Chili's or Applebee's but at 3x times the price. The food was as good as Chili's or Applebee's, but at 3x times the price. As we were leaving we noticed that there was a lovely outdoor terrace which was much more quiet. Unfortunately, we weren't even offered the option. It was very disappointing. The other restaurant, which was more expensive, did not have a soul in it."
    Dined on 3/23/2014
  • "Maitre'd was excellent. Food quite good. Hotel experience unique."
    Dined on 3/22/2014
  • "My husband and went out for a special date night. Shortly after being seated a party of 9 were seated next to us. The group consisted of 5 small children. Even though we did not have the date night we planned the service was good. The food was good, portions were ample. I enjoyed the Walford salad and my husband enjoyed the Crabcake. Entrees were not special so we decided to pass on dessert. I don't want to give a negative review based on our experience but everything was just ok ."
    Dined on 3/22/2014
  • "Beautiful Biltmore grounds, elegant restaurant decor, good lunch menu, food excellent, nice extra touches like the complimentary loaf of bread, and the terrific "little pudding cups". And, above all, excellent service ... our waitperson Sharon was a delight."
    Dined on 3/20/2014
  • "I took my out of town guest there for lunch and a tour of the grounds and she loved it! The food was excellent and service superb. We ate outside on the patio and enjoyed the lush grounds. Be sure to take a glimpse of the pool area and outdoor chess set. Old world charm, for certain. I asked the chef for the recipe for the chicken salad and he personally brought it out to me. He reduced the ingredients down from a 5 gallon size to prepare at home. Service beyond compare!"
    Dined on 3/18/2014
  • "We had been at and IFMA conf. a few years ago and we were anxious to show the Biltmore to the friends we were visiting in Scottsdale. Ambiance/food were very good. Only problem was, our server misunderstood one of our guest orders and a reuben was delivered instead of a hamburger. The delivery person, immediately recognized the problem and promptly brought the correct item. In the mean time the server who taken the order came by to tell our guest that HE had ordered the wrong item. This was definitely not the case since the other 3 of us clearly heard our guest order a burger. Bad enough our serve didn't own up to the error, but to then blame our guest was simply unacceptable. Obviously additional customer service training is warranted."
    Dined on 3/15/2014
  • "While visiting Phoenix, this is a "must". We ate there three times in two days, even though we were not hotel guests. It was a treat in every respect."
    Dined on 3/13/2014
  • "We look for healthy food options at restaurants and there aren't a lot at frank and albert's. The hummus comes with fried pita bread and there is bacon the waldorf salad, which was VERY small, anyway. It's a nice atmosphere and good service but lacking healthy options."
    Dined on 3/12/2014
  • "It's the Arizona Biltmore - one of the world most extraordinary properties. Just walking through the lobby is an amazing experience. Fortunately, the dining experience lives up to the hotel ambiance. The food is quite good. A bit pricey, but worth it. Presented beautifully by an attentive service staff."
    Dined on 2/23/2014
  • "We had the short ribs. They were good but we needed a sharp knife to cut the meat. The polenta was very good. The potatoes and carrots were undercooked and could not be cut with a fork."
    Dined on 2/19/2014
  • "Frank and Albert's is located in such a beautiful spot, it is worth walking around the grounds to take in the gorgeous view of all that the landscaping has to offer. Unfortunately, once you are in the restaurant, you are left wishing the inside matched the outside. The interior of the restaurant is outdated, and there is nothing notable in the (lacking) ambiance. I came here for a date night with my girlfriend, and while we had absolutely no complaints on the food - every single thing we ate, including the mussels appetizer and the jalapeno cheddar bread with pecan goat cheese, was mouth-watering delicious! We just wished the interior had more of a romantic, or some sort of feel to it, other than outdated hotel restaurant."
    Dined on 2/9/2014
  • "really enjoyed the atmosphere, it is a little more pricey, but that was expected because of venue. Server was very nice, attentive but never felt rushed. The birds really enjoy the food too I know we sat outside , but maybe one of the downsides."
    Dined on 2/9/2014
  • "The atmosphere isn't really fancy, but the prices are. The whole estate is lovely, so it was nice to walk around before our meal. Our waiter Kohl was very attentive. The menu was quite limited. We liked seeing it once, but won't go back."
    Dined on 2/5/2014
  • "We dined there last Saturday. The table was okay but our service was very poor. We had the calamari and it was only average. Then I got the roast chicken and when it was served it had a gravy poured over it that had turned jelly like. The carrots and peas were raw and the mashed potato was so salty. We had to flag down our server and my husband was almost finished his burger already. Then I ordered the Shepards Pie which took a good 20mins to arrive and was also in edible, all you could taste was salt. The server never apologized or we never saw a manager. It was a very poor experience for a restaurant but especially for the Biltmore Resort. We will not return ever!!!"
    Dined on 2/1/2014
  • "Happy hour menu was good and reasonable. Especially lovely dining on the patio. Service was outstanding."
    Dined on 1/30/2014
  • "The restaurant was quite nice, good food (but a bit overpriced). The restaurant seating area was practically empty while the bar area seemed to be packed. Lighting in the restaurant was not ideal, felt very corporate."
    Dined on 1/19/2014
  • "This restaurant is in the fabulous Arizona Biltmore. However, that in itself does not make it fabulous. It is really a glorified coffee shop with fine dining prices which would be OK if the food was fine dining. I sat on the patio to escape the mediocre decor of the restaurant. I ordered tea which came lukewarm and without sugar bowl or milk. I had to ask. Then I ordered the 4 grill cheese sandwich which was barely edible. The bread was dry and disintegrated in my hands. The cheese was interesting but hardly worth the $15 = or - price. I had fries. there was also no salr t or pepper or catsup. Get the idea? If this reastaurant were naywhere els, it would close in six months."
    Dined on 1/12/2014
  • "We had a great meal. Avocado and chips. Sea bass , excellent and the meatloaf. Surprising dessert cookie and ice cream with a chocolat sauce. Miami,miam"
    Dined on 1/4/2014
  • "As usual always great overall , a beautiful day in Phoenix Excellent Cobb salad and also burger well prepared. A lovely place in a great hotel,being able to eat outside on a large open and very green terra ses was a plus. A must try if in the area."
    Dined on 1/1/2014