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Francesca's at the Promenade
Francesca's at the Promenade

Francesca's at the Promenade Details

  • Dining Style: Casual Elegant
  • Website: http://www.miafrancesca.com
  • Phone: (630) 739-6300
  • Hours of Operation: Lunch: Everyday: 11:30am - 4:00pm; Dinner: Monday - Thursday: 4:00pm - 9:00pm, Friday & Saturday: 4:00pm - 10:00pm, Sunday: 4:00pm - 8:00pm
  • Payment Options: AMEX, Discover, MasterCard, Visa
  • Cuisine: Italian
  • Executive Chef: Scott Harris
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cafe, Fireplace, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
  • Private Party Facilities: Francesca’s at The Promenade proudly offers customer-focused special events in the “Mayor’s Room”, our private dining room. Our philosophy of simple, rustic cooking served in a casual sophisticated trattoria setting translates flawlessly to group dining. Our private room can offer both an intimate yet lively atmosphere with the ability to accommodate groups as small as 10 and as large as 40. Perfect for social events, company outings and family get-togethers, consider hosting your next event at Francesca’s!

    Our traditional family-style dining called “Tavoli di Amici” (or “Table of Friends”) creates a lively and interactive meal. Group parties have the ability to choose from a wide selection of menu items to be shared for a full taste of Francesca’s cuisine. From signature salads to pasta specials, guests are able to enjoy the tastes of Italy spanning four or five courses. An extensive selection of wines and hourly beverage packages are also available if you choose.
  • Private Party Contact: Amy Gjerde (630) 352-8963

Getting there

  • Cross Street: I-55
  • Parking: Public Lot
A word from Francesca's at the Promenade
Francesca’s at The Promenade proudly offers customer-focused special events in the “Mayor’s Room”, our private dining room. Our philosophy of simple, rustic cooking served in a casual sophisticated trattoria setting translates flawlessly to group dining. Our private room can offer both an intimate yet lively atmosphere with the ability to accommodate groups as small as 10 and as large as 30. Perfect for social events, company outings and family get-togethers, consider hosting your next event at Francesca’s!

Our traditional family-style dining called “Tavoli di Amici” (or “Table of Friends”) creates a lively and interactive meal. Group parties have the ability to choose from a wide selection of menu items to be shared for a full taste of Francesca’s cuisine. From signature salads to pasta specials, guests are able to enjoy the tastes of Italy spanning four or five courses. An extensive selection of wines and hourly beverage packages are also available if you choose.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerRomantic
  • Diners' Choice WinnerSpecial Occasion
Diner Reviews
  • "My husband and I celebrated our 43rd wedding anniversary at our most favorite neighborhood restaurant, Francesca's at the Promenade. Hubby opted for the Steak with Blue Cheese and I had their Tilapia special. One thing we both enjoy about Francesca's is the continual high quality and consistency of their food. They go out of their way to create a special atmosphere and have a thoughtful wait staff. Thank you for the blueberry sponge cake and ice cream for dessert! It was delicious. We'll be back again soon!"
    Dined on 8/22/2014
  • "I went on a Saturday afternoon for lunch with family. We really enjoyed the food but were very disappointed in the service. Highly unlikely we will go back."
    Dined on 8/16/2014
  • "My husband and I had the opportunity to have the same server we had the last time we were there. Cisco was very friendly and remembered us. That was nice to see."
    Dined on 8/15/2014
  • "Once again service was great Their gluten free menus is extraordinary, but this is the third time I ordered their Veal Medallions only to find out they did not have them. The Veal Scaloppini was a substitute and it was nothing more than a breaded piece of veal fried with little unrecognizable sauce. All in all everything else was great from the warm bread to the appetizer and dessert made up for the short coming of the chef. Everyone should try the peach tort ."
    Dined on 8/13/2014
  • "My family had a special occasion dinner at Francesca's. The food was nice and overall we had a good time. Our main server was friendly and made good recommendations. However, the staff in charge of bringing the plates, water, and clearing the table was 'rough'. Plates clanked as they were dropped down and were cleared before we were really finished. They were efficient but as a guest I felt more rushed to leave than invited to stay and have dessert. It felt more like the army than a nice restaurant. We had a nice dinner, but a gentler table service would have made a difference."
    Dined on 8/2/2014
  • " I would not recommend to anyone but someone who wants overpriced Italian food. I can guarantee that both mine and my husband's food was pre-bought by the restaurant not hand made in the kitchen. Horrible. Our waiter was efficient the restaurant was nice but the food....just awful."
    Dined on 7/31/2014
  • "I had been to this Fraceca's before but this time it was not up to par. The tomato capsese salad was not good. Tomatoes hard as rocks. I sent it back. It was taken off check. My lobster past dish was just ok. Don't know if I'll go back."
    Dined on 7/31/2014
  • "Best Francesca's I have eaten at so far. The Caesar salad was awesome!"
    Dined on 7/26/2014
  • "We have been to several of the Francesca's Restaurants, from the Frankfort location to both of the Naperville locations. This one, by far, had the most spacious interior of them all. Instead of being cramped into a small table in between many other busy tables, we had a nice big booth for our party of 4, and we had enough table room for our water glasses, wine glasses, AND our food! And the food was amazing, as usual for a Francesca's!"
    Dined on 7/25/2014
  • "This location just does not stack up to the other locations. The risotto was under cooked, the onions were almost raw and it had no creaminess too it. Would rather have waited 10 more minutes to have it cooked properly. Waiter was friendly and very attentive."
    Dined on 7/25/2014
  • "My husband and I have been to the Francesca's at the Promenade several times and every time we leave, we both say to each other that we "never have a bad meal here." The food is consistently great and the service is very good. We prefer to eat in the bar area (which is raised and has a great view of the restaurant). We will certainly be back with more friends."
    Dined on 7/19/2014
  • "Such good food! Everything came to our table looking like someone actually cared about how our meal looked and tasted. Enjoyed every bit of it. Super affordable too! Can't wait to go back."
    Dined on 7/16/2014
  • "Needed a quote dinner and the wife needed to carbo load before running her triathalon the next day. Francesca's at the Promenade always is easy to get into and the food is always good enough. I didn't love my ravioli with truffle oil, but it was okay. The wife had spagetti and it was good from what she told me. We'll be back, but I won't be going with the truffle oil dish next time."
    Dined on 7/12/2014
  • "excellent food, service ambience. great way to celebrate our anniversay"
    Dined on 7/9/2014
  • "Julian the waiter was outstanding!! He was attentive and helpful with menu selection. Food was great and appetizers were splendid."
    Dined on 6/20/2014
  • "Food was good, I would like more variety of dishes"
    Dined on 6/14/2014
  • "The service was great, but the food was bland. I ordered a seafood dish with basil pesto. 3 shrimp and 2 scallops was all that was in the dish. Not impressed with my meal."
    Dined on 6/14/2014
  • "Our table was ready for our party of six when we arrived; our server was very accommodating! Everyone commented on the the tasty entrees and the pleasant dining experience as a whole. The kitchen even prepared a requested dish that was not on the menu! We were served promptly without feeling rushed by our server, Francesco, who was pleasant throughout, plus we all enjoyed the warm ambiance of the restaurant!"
    Dined on 6/14/2014
  • "We enjoyed the food. However service what not the best. Everyone including waitress and spanish helpers seemed rushed and sometimes a bit rude and quick with us. Need better customer care training."
    Dined on 6/13/2014
  • "We have never had a bad meal at any of the Francesca's. I would highly recommend them to anyone."
    Dined on 6/6/2014
  • "My wife and I are huge supporters of the Mia Francesca group of restaurants. We have dined in at least ten of them through the years. We enjoy the food tremendously, it's freshness and competitive pricing. Unfortunately, the restaurant at the Promenade in Bolingbrook does not seem maintain Mia Francesca standards. The evening we were there, the floor was full of food crumbs, the bartender was absent and the waitresses were making drinks and the overall experience seemed to be just blah. The food lacked the freshness I have come to expect. The dishes seemed to have spent to much time on a shelf and they came almost dried out. The evening was far from busy so, there was little excuse for this type of food presentation. "
    Dined on 6/1/2014
  • "I had a pasta dish with shrimp, mussels etc, the seafood was very good, but was only about 3 pieces of each and an enormous amount of pasta. My wife had stuffed ravioli and only had about 5 ravioli The food was all excellent, but for the price would have expected to get more of what is good The Calamari appetizer was very good The fire alarm did sound, but the staff said it happens all the time, which has to be annoying The staff was very good, attentive "
    Dined on 5/31/2014
  • "Booked on OpenTable and it never stated the restaurant would close at 8:00pm. Reservation was for 7:15 but had the option of a 8:00. Once we arrived we were a little rushed into ordering and finally told us the kitchen staff leaves at 8:00. Nobody told us the entire restaurant closed at 8:00pm upon our arrival or booking online. Kinda rushed our dinner plans with friends, which was disappointing. I do love the food and will always return. Beware of booking online however!!"
    Dined on 5/25/2014
  • "Francesca's at the Promenade has been my favorite restaurant for years but I am sad to say the food and service is declining and no longer competes with other local restaurants, including the nearby Ted's Montana Grill, which has tastier food and superior service. I had roasted trout with fresh sauteed spinach. The trout was decent but the spinach was completely uncooked, not even warm. My husband had the pork shoulder with risotto. The meat portion was tiny and I do mean tiny. The risotto was tasteless. He filled up on bread. I was surprised at how long it took the wait staff to initially come to the table because the restaurant was empty at 5 pm. Our last few visits to Francesca's have been disappointing. I can no longer recommend it."
    Dined on 5/12/2014
  • "We had a nice relaxed lunch. The wait staff was very patient with us by not rushing us to order. When we did order the food was prompt and delicious."
    Dined on 5/12/2014
  • "We went there for Mother's Day and it was fantastic. Our server, Melanie, was very attentive. We arrived at 6 and had an appetizer, entree and dessert and we were done by 7:00 and we didn't feel rushed. All of our food was hot and very enjoyable."
    Dined on 5/11/2014
  • "There are many Italian restaurants in the neighborhood of this Francescas but we had never been to this one. One of the main reasons we chose this restaurant is that they had Gluten Free choices as my wife has celiac. We went for mothers day with a reservation and did not wait. Ordered three different meals and all picked off of each others plates, at one point we even all rotated our dishes clockwise for the next person to finish. The portions were good and the food very well made. The restaurant itself is very well decorated and noise level was at a low murmur, very easy to hold a conversation at your table. "
    Dined on 5/11/2014
  • "This place was phenomenal! We were able to really enjoy a wonderful family dinner for my mom's birthday! The food was out of this world. The service, was second to none! Our waiter was such a charmer, yet professional and he didn't miss a beat with our group. We will definately recommend this place to our friends and family, and of course we will be coming back to try as a hot date spot too!! "
    Dined on 5/8/2014
  • "Recommended for it's food and quiet atmosphere for talking with old friends without being rushed. It did not disappoint, and the service was friendly and efficient."
    Dined on 5/7/2014
  • "Toppings on the glutten free pizza were very very spartan. It was boring. The kitchen could have added more than eight tiny pieces of sausage and a few, very few artichoke heart leaves. "
    Dined on 5/3/2014
  • "I chose Francesca's because it advertised itself as Gluten-Free (my wife). We've gotten so used to this accommodation that we expect a trained wait staff. For instance, our bread arrived with no GF option. When I asked our waiter I got a sheepish answer that they don't do that here. Salad was something I could have gotten out of a bag of iceberg lettuce from the store. Our meals arrived with the server (not our waiter) saying that my dish of fettuccini was gluten-free. I questioned him and he confirmed it. So, I divided it with my wife. A few mins later I questioned our waiter--just o make sure. She ran off to the kitchen and came back shortly to tell us there was a mistake. Unfortunately she had already eaten it. All I got was, "Sorry." "
    Dined on 5/2/2014
  • "Nice atmosphere for having conversation without having to shout. Food was appreciated by all in the group. Special requests were accomodated without any fuss. Will go back again."
    Dined on 4/22/2014
  • "Our experience was great. We had a six person group for a birthday dinner. Our waiter was fabulous. He made great recommendations and knew about every item on the menu. Food was wonderful. I would go back in a heartbeat."
    Dined on 4/12/2014
  • "Service was fine. Food was ok but nothing unique or memorable. We've eaten here before and while it wasn't bad, they sat us by the kitchen which was loud and really nothing was special enough to make me want to spend the kind of money to return again. Maybe if I was a high schooler on a first date this place would impress me as a step up from Olive Garden, but even there, you get soup or a decent salad with your meal. Overall just unimpressive for the price."
    Dined on 4/6/2014
  • "We had a quiet booth where it was easy to have a conversation. We wanted to take a lot of time to talk, and our server let us set the pace of the meal. The food was great, and we took advantage of the $10 off a bottle of wine special on the two bottles we ordered. We had a very nice evening."
    Dined on 4/1/2014
  • "SO glad we decided to dine here following a movie at Seven Bridges. Julian, our server was friendly, professional and competent. Sauteed calamari, pizza, pea pod salad, and the linguini were all delicious. Julian was very helpful with wine and food selections."
    Dined on 3/28/2014
  • "My husband and I have visited many of the different Francesca locations including the Taylor Street restaurant, and this was by far our best experience. You are not cramped, you can carry on a conversation with your tablemates without yelling, the service friendly and helpful, and the food was fabulous."
    Dined on 3/28/2014
  • "This was our first time at this location and we had a great time! It was much less noisy than some of the other locations and the food and wine was excellent, as usual."
    Dined on 3/22/2014
  • "We had a client in from out of town and one of my co-workers suggested Francesca's. We had a great dinner and a great time. never knew this resturant was located where is was. Normally i have eaten at other resturants in the Prominade mall. Marc"
    Dined on 3/19/2014
  • "Very cosy and friendly restaurant with delicious foods. I would recommend pizzas."
    Dined on 3/14/2014