Francesca's at the Promenade
Francesca's at the Promenade

Francesca's at the Promenade

  • Dining Style: Casual Dining
  • Website: http://www.miafrancesca.com/static.asp?path=3115,3268
  • Phone: (630) 739-6300
  • Hours of Operation:
    Lunch:
    Monday - Sunday: 11:30am - 4:00pm

    Dinner:
    Monday - Thursday: 4:00pm - 9:00pm
    Friday & Saturday: 4:00pm - 10:00pm
    Sunday: 4:00pm - 8:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Italian, Wine Bar, Mediterranean
  • Executive Chef: Guadelupe Enriquez
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cafe, Farm to Table, Fireplace, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Takeout, Wheelchair Access, Wine, Wine Bar
  • Catering: Please call restaurant for more catering options and details.
  • Private Party Facilities: Francesca’s at The Promenade proudly offers customer-focused special events in the “Mayor’s Room”, our private dining room. Our philosophy of simple, rustic cooking served in a casual sophisticated trattoria setting translates flawlessly to group dining. Our private room can offer both an intimate yet lively atmosphere with the ability to accommodate groups as small as 10 and as large as 30. Perfect for social events, company outings and family get-togethers, consider hosting your next event at Francesca’s!

    Our traditional family-style dining called “Tavoli di Amici” (or “Table of Friends”) creates a lively and interactive meal. Group parties have the ability to choose from a wide selection of menu items to be shared for a full taste of Francesca’s cuisine. From signature salads to pasta specials, guests are able to enjoy the tastes of Italy spanning four or five courses. An extensive selection of wines and hourly beverage packages are also available if you choose.
  • Private Party Contact: Amy Harrison 6303528963x

Getting there

  • Cross Street: I-55
  • Parking: Public Lot
A word from Francesca's at the Promenade
Francesca's at the Promenade opened its doors to quests in August of 2009, becoming the 19th restaurant to join The Francesca's Restaurant Group. This west-suburban outpost offers guests “simple rustic cooking, friendly service and fair prices,” which has been the winning recipe at all Francesca’s locations since 1992. Our menu features the zesty, earthy cuisine of Rome and the surrounding areas of Tuscany, Umbria and Lazio. An eclectic wine list and one-of-a-kind martinis are the perfect accompaniment to an outstanding dining experience.

About The Francesca’s Restaurant Group: Founded in 1992 by Restaurateur Scott Harris, Francesca’s Restaurant Group has grown from a small, welcoming Italian restaurant on Chicago’s North Clark Street to a restaurant group of three concepts across 33 locations and four states. Based in Chicago, Francesca’s Restaurant Group currently owns and operates 23 Francesca’s Restaurants, five Davanti Enoteca, and five Glazed and Infused locations.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Overall
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerBest Food
Francesca's at the Promenade reviews from OpenTable diners
88 reviews since July 29, 2014
Overall Rating4.1
  • Food4.2
    Service4.2
  • Ambiance4.1
    Noise LevelModerate
90% of reviewers would recommend this restaurant to a friend.
good for groups (34)fit for foodies (31)neighborhood gem (28)great for lunch (27)special occasion (25)romantic (19)kid-friendly (12)notable wine list (7)great for outdoor dining (7)great for brunch (6)vibrant bar scene (4)hot spot (4)late-night find (3)Show More
  • A chain on the decline
    REITREKVIP
    Dined on 11/22/2014
    As this chain has grown, the quality of the experience has declined. The service has become rote and impersonal. The portion sizes (except for the pasta) has been the incredible shrinking portion. The pizza is nearly an individual size and hardly shareable. And the quality has diminished. We also had a salad that was hardly shareable. And we did not even get to finish it. The wait staff, specifically the bus staff, were over bearing. They took our salad before we were finished and continually tried to take plates before we finished. You would think we had the only plates and glasses in the restaurant. We were putting our coats on and had not even stepped away from the table when they burst in and started clearing the table. Rude. Inconsiderate. Disrespectful.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Always great!
    gowarriors
    Dined on 11/8/2014
    Like all the Francesca's restaurants, this one covers all the bases and delivers a home run. Great food, great service, just an incredibly well-run restaurant.
    Special Features:
    good for groups, kid-friendly, neighborhood gem, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • must go
    MisterBVIP
    Dined on 10/29/2014
    Food and service was the best. There are many great restaurants at the Promenade, but this one is the best. The wait staff if very efficient and courteous. As someone on the radio says" I love this place" you will love it too Enjoy
    Special Features:
    fit for foodies, good for groups, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good Experience
    Larry
    Dined on 10/28/2014
    My wife and I have had consistently good experiences at the Francesca family of Italian restaurants. Our most recent visit was no exception. The menus seem to always offer fresh and varied offerings. Our experience was very positive. My only reservation is that the Francesca chain is a bit pricey for Italian fare. But it is perfect for the special occasion.
    Special Features:
    fit for foodies, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Menu lacking
    Diamond
    Dined on 10/27/2014
    Although I like your food your menu is too limited. I think there is not enough variety.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • No comparison
    dinerVIP
    Dined on 10/25/2014
    We love the Francesca's in downtown Naperville, so when we were not able to get a reservation there for a birthday celebration, we thought we would try the location in Bolingbrook. This was a mistake! This location is nothing like the one in Naperville! The "ambiance" is completely different- no table cloths, more casual, felt like a Chili's. The menu selections were weak, and the food was not up to par. When my food came, the pasta was cold, and it appeared that the brocolli was hardly cooked, and at some point had been frozen. There was clearly some problem with my "sauce" as well. Service was so-so, no extra attention for the birthday that we had mentioned, and questioned our food disappointment. Will not go back!
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Did not live up to hype
    brook8
    Dined on 10/24/2014
    Food was bland, and there are spots in the restaurant where you feel as if you are in a closet. We were in one of those spots... Would rate most experiences at Chili's higher with a much lower cost.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Sb3350
    Dined on 10/18/2014
    The food was Good & priced well! The portion size was also excellent. The service was so so. When I walked in my guest was running 10 minutes late. Instead of seating me the lady told me to come back when my guest arrived. I was seated immediately after my guest arrived but would have appreciated being seated or shown the direction to the bar.
    Special Features:
    good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Happy
    OpenTable Diner Since 2008
    Dined on 10/15/2014
    Best place in Bolingbrook! Great location and close to tons of shopping
    Special Features:
    good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Not your standard Italian Food
    RobGdl
    Dined on 10/9/2014
    Service was the star of the show here. Food was very good but not outstanding (could just be what I chose). My wife's Cesar salad was very large (2 could split easily) and very good. I did see a few things I would like to try but just a note that you won't see some of the typical Italian entrees. So if you have someone who is looking for spaghetti & meatballs or lasagna they may be disappointed. I thought the for what I paid it was certainly very worth it.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • lunchfoodie
    Dined on 10/2/2014
    As always friendly, good service, nice ambience and great food!
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great food as usual
    NickVIP
    Dined on 9/27/2014
    Visit several of these restaurants and always good. Great calamari and bruschetta.
    Special Features:
    great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Find
    silverfox
    Dined on 9/26/2014
    Our second visit to Francesca's and thoroughly enjoyed our lunch. Had their lunch special that included an appertizer, soup, main course and dessert at a very reasonable price. We will definitely return to Francesca's for dinner or lunch.
    Special Features:
    fit for foodies, great for lunch, neighborhood gem, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great seafood!
    NeptunaVIP
    Dined on 9/20/2014
    Had another great meal here. Had burrata cheese appetizer for the table with grilled peaches. Yummy! Delicious grouper for my entree. The lava cake with berries & raspberry sauce for dessert. Only issue was the waiter rushing us. It was also pretty noisy, but not enough to make me not want to return.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Fantastic Find
    silverfox
    Dined on 9/20/2014
    Although my friends and I had only appertizers and wine . . . we had an enjoyable time. This was our first visit to Francesca's and we can not wait to go back for a full dining experience. Great food and great wait staff who were very attentive to our needs and wants.
    Special Features:
    fit for foodies, good for groups, great for lunch, late-night find, notable wine list, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Francesca's Visit 9/12/14
    Mike
    Dined on 9/12/2014
    Food was excellent, this being the third time we have visited Francesca's. A really nice feature is that the menu is constantly changing with new items to try. You never get bored by the same menu. I had the Seafood Pasta in a spicy marinara, and my wife chose a pasta with seashell pasta, peas, mushrooms, and prosciutto in a creamy cheese based sauce. Both were outstanding!
    Special Features:
    fit for foodies, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great food, service & ambience
    gsquaredjr
    Dined on 9/5/2014
    We took my visiting sister to Francesca's for dinner. We all thought the food was excellent as well as the service. We were not left wanting. My wife and sister also thought the design of the restaurant was beautiful. We all went home happy.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • always on top of their game
    Cesarcamarones
    Dined on 9/1/2014
    The calamari is absolutely delicious, the pasta and shrimp always cooked to perfection and the chicken is full of flavor... never leave feeling hungry.
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great table,conversation friendly
    OpenTable Diner Since 2005
    Dined on 8/30/2014
    Our group of five was given a table in a small alcove right off the entrance and it turned out to be great. Very conversation friendly. Our server was excellent and actually had a sense of humor. All the food was delicious, the only criticism were that the portion sizes were enormous -- not what we really wanted but we all took some home with us. All in all a good experience.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Hopefully just an off night?
    skinnyglutton
    Dined on 8/24/2014
    Our server was very nice but we had to ask for things 2 and 3 times. Never did our server bring us our food, it was always a bus boy or food runner and we were missing something we needed in order to begin enjoying of food. I even went to the bar to get a drink, the bartender saw me, nodded at me and walked away to help someone not in the bar and didn't return. We asked for the check, said we were unhappy, the manager took off our $9 appetizer on our $150+ bill- thanks :( and never came to see us. I stood at the front to speak to the manager but she never appeared. Three guests waiting to be seated asked why we were unhappy, and ended up leaving with us since there was no one to seat them. A very poor showing, I don't think we will be back
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • 43rd Anniversary Made Special
    Zamo51
    Dined on 8/22/2014
    My husband and I celebrated our 43rd wedding anniversary at our most favorite neighborhood restaurant, Francesca's at the Promenade. Hubby opted for the Steak with Blue Cheese and I had their Tilapia special. One thing we both enjoy about Francesca's is the continual high quality and consistency of their food. They go out of their way to create a special atmosphere and have a thoughtful wait staff. Thank you for the blueberry sponge cake and ice cream for dessert! It was delicious. We'll be back again soon!
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good food bad service
    Tma21VIP
    Dined on 8/16/2014
    I went on a Saturday afternoon for lunch with family. We really enjoyed the food but were very disappointed in the service. Highly unlikely we will go back.
    Special Features:
    kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Server
    OpenTable Diner Since 2011
    Dined on 8/15/2014
    My husband and I had the opportunity to have the same server we had the last time we were there. Cisco was very friendly and remembered us. That was nice to see.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Not bad
    MisterBVIP
    Dined on 8/13/2014
    Once again service was great Their gluten free menus is extraordinary, but this is the third time I ordered their Veal Medallions only to find out they did not have them. The Veal Scaloppini was a substitute and it was nothing more than a breaded piece of veal fried with little unrecognizable sauce. All in all everything else was great from the warm bread to the appetizer and dessert made up for the short coming of the chef. Everyone should try the peach tort .
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Needing a gentle touch
    OpenTable Diner Since 2012
    Dined on 8/2/2014
    My family had a special occasion dinner at Francesca's. The food was nice and overall we had a good time. Our main server was friendly and made good recommendations. However, the staff in charge of bringing the plates, water, and clearing the table was 'rough'. Plates clanked as they were dropped down and were cleared before we were really finished. They were efficient but as a guest I felt more rushed to leave than invited to stay and have dessert. It felt more like the army than a nice restaurant. We had a nice dinner, but a gentler table service would have made a difference.
    Special Features:
    great for brunch, kid-friendly, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Overpriced Italian food
    ChiDi
    Dined on 7/31/2014
    I would not recommend to anyone but someone who wants overpriced Italian food. I can guarantee that both mine and my husband's food was pre-bought by the restaurant not hand made in the kitchen. Horrible. Our waiter was efficient the restaurant was nice but the food....just awful.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Galoutdining
    Dined on 7/31/2014
    I had been to this Fraceca's before but this time it was not up to par. The tomato capsese salad was not good. Tomatoes hard as rocks. I sent it back. It was taken off check. My lobster past dish was just ok. Don't know if I'll go back.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Ratings-Only Reviews
    Based on 61 ratings-only reviews submitted since July 29, 2014
    • Overall Rating4.2
    • Food4.3
    • Ambiance4.1
    • Service4.3
    • Noise LevelModerate
  • The following 659 reviews are from the Francesca's at the Promenade reviews archive.
  • MissGTVIP
    Dined on 7/26/2014
    Best Francesca's I have eaten at so far. The Caesar salad was awesome!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fabulous Francesca's
    Jul35730
    Dined on 7/25/2014
    We have been to several of the Francesca's Restaurants, from the Frankfort location to both of the Naperville locations. This one, by far, had the most spacious interior of them all. Instead of being cramped into a small table in between many other busy tables, we had a nice big booth for our party of 4, and we had enough table room for our water glasses, wine glasses, AND our food! And the food was amazing, as usual for a Francesca's!
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Disappointed
    AutoShowVIP
    Dined on 7/25/2014
    This location just does not stack up to the other locations. The risotto was under cooked, the onions were almost raw and it had no creaminess too it. Would rather have waited 10 more minutes to have it cooked properly. Waiter was friendly and very attentive.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Never a bad meal...
    OpenTable Diner Since 2009VIP
    Dined on 7/19/2014
    My husband and I have been to the Francesca's at the Promenade several times and every time we leave, we both say to each other that we "never have a bad meal here." The food is consistently great and the service is very good. We prefer to eat in the bar area (which is raised and has a great view of the restaurant). We will certainly be back with more friends.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wow!
    OpenTable Diner Since 2013
    Dined on 7/16/2014
    Such good food! Everything came to our table looking like someone actually cared about how our meal looked and tasted. Enjoyed every bit of it. Super affordable too! Can't wait to go back.
    Special Features:
    special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Quick dinner
    hammerhd
    Dined on 7/12/2014
    Needed a quote dinner and the wife needed to carbo load before running her triathalon the next day. Francesca's at the Promenade always is easy to get into and the food is always good enough. I didn't love my ravioli with truffle oil, but it was okay. The wife had spagetti and it was good from what she told me. We'll be back, but I won't be going with the truffle oil dish next time.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2011
    Dined on 7/9/2014
    excellent food, service ambience. great way to celebrate our anniversay
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Good Service
    MannClan
    Dined on 6/20/2014
    Julian the waiter was outstanding!! He was attentive and helpful with menu selection. Food was great and appetizers were splendid.
    Special Features:
    fit for foodies, great for outdoor dining, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2011
    Dined on 6/14/2014
    Food was good, I would like more variety of dishes
    Special Features:
    good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • phcrner
    Dined on 6/14/2014
    The service was great, but the food was bland. I ordered a seafood dish with basil pesto. 3 shrimp and 2 scallops was all that was in the dish. Not impressed with my meal.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • We're going back!
    BJsTime4Me
    Dined on 6/14/2014
    Our table was ready for our party of six when we arrived; our server was very accommodating! Everyone commented on the the tasty entrees and the pleasant dining experience as a whole. The kitchen even prepared a requested dish that was not on the menu! We were served promptly without feeling rushed by our server, Francesco, who was pleasant throughout, plus we all enjoyed the warm ambiance of the restaurant!
    Special Features:
    good for groups, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Dining with the girls!
    Martini
    Dined on 6/13/2014
    We enjoyed the food. However service what not the best. Everyone including waitress and spanish helpers seemed rushed and sometimes a bit rude and quick with us. Need better customer care training.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Fancesca's Never Fails
    ABC123VIP
    Dined on 6/6/2014
    We have never had a bad meal at any of the Francesca's. I would highly recommend them to anyone.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet