Francesca's at the Promenade
Francesca's at the Promenade

Francesca's at the Promenade

  • Dining Style: Casual Elegant
  • Website: http://www.miafrancesca.com/
  • Phone: 6307396300
  • Hours of Operation:
    Lunch: Everyday: 11:30am - 4:00pm; Dinner: Monday - Thursday: 4:00pm - 9:00pm, Friday & Saturday: 4:00pm - 10:00pm, Sunday: 4:00pm - 8:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Italian
  • Executive Chef: Scott Harris
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cafe, Fireplace, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
  • Private Party Facilities: Francesca’s at The Promenade proudly offers customer-focused special events in the “Mayor’s Room”, our private dining room. Our philosophy of simple, rustic cooking served in a casual sophisticated trattoria setting translates flawlessly to group dining. Our private room can offer both an intimate yet lively atmosphere with the ability to accommodate groups as small as 10 and as large as 40. Perfect for social events, company outings and family get-togethers, consider hosting your next event at Francesca’s!

    Our traditional family-style dining called “Tavoli di Amici” (or “Table of Friends”) creates a lively and interactive meal. Group parties have the ability to choose from a wide selection of menu items to be shared for a full taste of Francesca’s cuisine. From signature salads to pasta specials, guests are able to enjoy the tastes of Italy spanning four or five courses. An extensive selection of wines and hourly beverage packages are also available if you choose.
  • Private Party Contact: Amy Gjerde 6303528963

Getting there

  • Cross Street: I-55
  • Parking: Public Lot
A word from Francesca's at the Promenade
Francesca’s at The Promenade proudly offers customer-focused special events in the “Mayor’s Room”, our private dining room. Our philosophy of simple, rustic cooking served in a casual sophisticated trattoria setting translates flawlessly to group dining. Our private room can offer both an intimate yet lively atmosphere with the ability to accommodate groups as small as 10 and as large as 30. Perfect for social events, company outings and family get-togethers, consider hosting your next event at Francesca’s!

Our traditional family-style dining called “Tavoli di Amici” (or “Table of Friends”) creates a lively and interactive meal. Group parties have the ability to choose from a wide selection of menu items to be shared for a full taste of Francesca’s cuisine. From signature salads to pasta specials, guests are able to enjoy the tastes of Italy spanning four or five courses. An extensive selection of wines and hourly beverage packages are also available if you choose.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerRomantic
  • Diners' Choice WinnerSpecial Occasion
Francesca's at the Promenade reviews from OpenTable diners
82 reviews since May 5, 2014
Overall Rating4.1
  • Food4.1
    Service4.1
  • Ambiance4.2
    Noise LevelModerate
85% of reviewers would recommend this restaurant to a friend.
special occasion (31)good for groups (29)great for lunch (25)neighborhood gem (25)romantic (21)kid-friendly (20)fit for foodies (19)great for outdoor dining (13)great for brunch (12)notable wine list (11)hot spot (3)vibrant bar scene (3)scenic view (2)late-night find (2)Show More
  • Great table,conversation friendly
    OpenTable Diner Since 2005
    Dined on 8/30/2014
    Our group of five was given a table in a small alcove right off the entrance and it turned out to be great. Very conversation friendly. Our server was excellent and actually had a sense of humor. All the food was delicious, the only criticism were that the portion sizes were enormous -- not what we really wanted but we all took some home with us. All in all a good experience.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Hopefully just an off night?
    skinnyglutton
    Dined on 8/24/2014
    Our server was very nice but we had to ask for things 2 and 3 times. Never did our server bring us our food, it was always a bus boy or food runner and we were missing something we needed in order to begin enjoying of food. I even went to the bar to get a drink, the bartender saw me, nodded at me and walked away to help someone not in the bar and didn't return. We asked for the check, said we were unhappy, the manager took off our $9 appetizer on our $150+ bill- thanks :( and never came to see us. I stood at the front to speak to the manager but she never appeared. Three guests waiting to be seated asked why we were unhappy, and ended up leaving with us since there was no one to seat them. A very poor showing, I don't think we will be back
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • 43rd Anniversary Made Special
    Zamo51
    Dined on 8/22/2014
    My husband and I celebrated our 43rd wedding anniversary at our most favorite neighborhood restaurant, Francesca's at the Promenade. Hubby opted for the Steak with Blue Cheese and I had their Tilapia special. One thing we both enjoy about Francesca's is the continual high quality and consistency of their food. They go out of their way to create a special atmosphere and have a thoughtful wait staff. Thank you for the blueberry sponge cake and ice cream for dessert! It was delicious. We'll be back again soon!
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good food bad service
    Tma21VIP
    Dined on 8/16/2014
    I went on a Saturday afternoon for lunch with family. We really enjoyed the food but were very disappointed in the service. Highly unlikely we will go back.
    Special Features:
    kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Server
    OpenTable Diner Since 2011
    Dined on 8/15/2014
    My husband and I had the opportunity to have the same server we had the last time we were there. Cisco was very friendly and remembered us. That was nice to see.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Not bad
    MisterBVIP
    Dined on 8/13/2014
    Once again service was great Their gluten free menus is extraordinary, but this is the third time I ordered their Veal Medallions only to find out they did not have them. The Veal Scaloppini was a substitute and it was nothing more than a breaded piece of veal fried with little unrecognizable sauce. All in all everything else was great from the warm bread to the appetizer and dessert made up for the short coming of the chef. Everyone should try the peach tort .
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Needing a gentle touch
    OpenTable Diner Since 2012
    Dined on 8/2/2014
    My family had a special occasion dinner at Francesca's. The food was nice and overall we had a good time. Our main server was friendly and made good recommendations. However, the staff in charge of bringing the plates, water, and clearing the table was 'rough'. Plates clanked as they were dropped down and were cleared before we were really finished. They were efficient but as a guest I felt more rushed to leave than invited to stay and have dessert. It felt more like the army than a nice restaurant. We had a nice dinner, but a gentler table service would have made a difference.
    Special Features:
    great for brunch, kid-friendly, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Overpriced Italian food
    ChiDi
    Dined on 7/31/2014
    I would not recommend to anyone but someone who wants overpriced Italian food. I can guarantee that both mine and my husband's food was pre-bought by the restaurant not hand made in the kitchen. Horrible. Our waiter was efficient the restaurant was nice but the food....just awful.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Galoutdining
    Dined on 7/31/2014
    I had been to this Fraceca's before but this time it was not up to par. The tomato capsese salad was not good. Tomatoes hard as rocks. I sent it back. It was taken off check. My lobster past dish was just ok. Don't know if I'll go back.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • MissGTVIP
    Dined on 7/26/2014
    Best Francesca's I have eaten at so far. The Caesar salad was awesome!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fabulous Francesca's
    Jul35730
    Dined on 7/25/2014
    We have been to several of the Francesca's Restaurants, from the Frankfort location to both of the Naperville locations. This one, by far, had the most spacious interior of them all. Instead of being cramped into a small table in between many other busy tables, we had a nice big booth for our party of 4, and we had enough table room for our water glasses, wine glasses, AND our food! And the food was amazing, as usual for a Francesca's!
    Special Features:
    romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Disappointed
    AutoShowVIP
    Dined on 7/25/2014
    This location just does not stack up to the other locations. The risotto was under cooked, the onions were almost raw and it had no creaminess too it. Would rather have waited 10 more minutes to have it cooked properly. Waiter was friendly and very attentive.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Never a bad meal...
    OpenTable Diner Since 2009VIP
    Dined on 7/19/2014
    My husband and I have been to the Francesca's at the Promenade several times and every time we leave, we both say to each other that we "never have a bad meal here." The food is consistently great and the service is very good. We prefer to eat in the bar area (which is raised and has a great view of the restaurant). We will certainly be back with more friends.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wow!
    OpenTable Diner Since 2013
    Dined on 7/16/2014
    Such good food! Everything came to our table looking like someone actually cared about how our meal looked and tasted. Enjoyed every bit of it. Super affordable too! Can't wait to go back.
    Special Features:
    special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Quick dinner
    hammerhd
    Dined on 7/12/2014
    Needed a quote dinner and the wife needed to carbo load before running her triathalon the next day. Francesca's at the Promenade always is easy to get into and the food is always good enough. I didn't love my ravioli with truffle oil, but it was okay. The wife had spagetti and it was good from what she told me. We'll be back, but I won't be going with the truffle oil dish next time.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2011
    Dined on 7/9/2014
    excellent food, service ambience. great way to celebrate our anniversay
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Good Service
    MannClan
    Dined on 6/20/2014
    Julian the waiter was outstanding!! He was attentive and helpful with menu selection. Food was great and appetizers were splendid.
    Special Features:
    fit for foodies, great for outdoor dining, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2011
    Dined on 6/14/2014
    Food was good, I would like more variety of dishes
    Special Features:
    good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • phcrner
    Dined on 6/14/2014
    The service was great, but the food was bland. I ordered a seafood dish with basil pesto. 3 shrimp and 2 scallops was all that was in the dish. Not impressed with my meal.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • We're going back!
    BJsTime4Me
    Dined on 6/14/2014
    Our table was ready for our party of six when we arrived; our server was very accommodating! Everyone commented on the the tasty entrees and the pleasant dining experience as a whole. The kitchen even prepared a requested dish that was not on the menu! We were served promptly without feeling rushed by our server, Francesco, who was pleasant throughout, plus we all enjoyed the warm ambiance of the restaurant!
    Special Features:
    good for groups, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Dining with the girls!
    Martini
    Dined on 6/13/2014
    We enjoyed the food. However service what not the best. Everyone including waitress and spanish helpers seemed rushed and sometimes a bit rude and quick with us. Need better customer care training.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Fancesca's Never Fails
    ABC123VIP
    Dined on 6/6/2014
    We have never had a bad meal at any of the Francesca's. I would highly recommend them to anyone.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Somewhat Disappointed
    Golfer18VIP
    Dined on 6/1/2014
    My wife and I are huge supporters of the Mia Francesca group of restaurants. We have dined in at least ten of them through the years. We enjoy the food tremendously, it's freshness and competitive pricing. Unfortunately, the restaurant at the Promenade in Bolingbrook does not seem maintain Mia Francesca standards. The evening we were there, the floor was full of food crumbs, the bartender was absent and the waitresses were making drinks and the overall experience seemed to be just blah. The food lacked the freshness I have come to expect. The dishes seemed to have spent to much time on a shelf and they came almost dried out. The evening was far from busy so, there was little excuse for this type of food presentation.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Small amounts of the good stuff
    diningdad
    Dined on 5/31/2014
    I had a pasta dish with shrimp, mussels etc, the seafood was very good, but was only about 3 pieces of each and an enormous amount of pasta. My wife had stuffed ravioli and only had about 5 ravioli The food was all excellent, but for the price would have expected to get more of what is good The Calamari appetizer was very good The fire alarm did sound, but the staff said it happens all the time, which has to be annoying The staff was very good, attentive
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Reservation Snafu
    OpenTable Diner Since 2011
    Dined on 5/25/2014
    Booked on OpenTable and it never stated the restaurant would close at 8:00pm. Reservation was for 7:15 but had the option of a 8:00. Once we arrived we were a little rushed into ordering and finally told us the kitchen staff leaves at 8:00. Nobody told us the entire restaurant closed at 8:00pm upon our arrival or booking online. Kinda rushed our dinner plans with friends, which was disappointing. I do love the food and will always return. Beware of booking online however!!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Declining
    DEB2171VIP
    Dined on 5/12/2014
    Francesca's at the Promenade has been my favorite restaurant for years but I am sad to say the food and service is declining and no longer competes with other local restaurants, including the nearby Ted's Montana Grill, which has tastier food and superior service. I had roasted trout with fresh sauteed spinach. The trout was decent but the spinach was completely uncooked, not even warm. My husband had the pork shoulder with risotto. The meat portion was tiny and I do mean tiny. The risotto was tasteless. He filled up on bread. I was surprised at how long it took the wait staff to initially come to the table because the restaurant was empty at 5 pm. Our last few visits to Francesca's have been disappointing. I can no longer recommend it.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Nice gathering place
    ChicagoFoodie
    Dined on 5/12/2014
    We had a nice relaxed lunch. The wait staff was very patient with us by not rushing us to order. When we did order the food was prompt and delicious.
    Special Features:
    great for brunch, kid-friendly, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Awesome!
    Outstanding
    Dined on 5/11/2014
    We went there for Mother's Day and it was fantastic. Our server, Melanie, was very attentive. We arrived at 6 and had an appetizer, entree and dessert and we were done by 7:00 and we didn't feel rushed. All of our food was hot and very enjoyable.
    Special Features:
    kid-friendly, good for groups, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Upscale Italian
    OpenTable Diner Since 2006
    Dined on 5/11/2014
    There are many Italian restaurants in the neighborhood of this Francescas but we had never been to this one. One of the main reasons we chose this restaurant is that they had Gluten Free choices as my wife has celiac. We went for mothers day with a reservation and did not wait. Ordered three different meals and all picked off of each others plates, at one point we even all rotated our dishes clockwise for the next person to finish. The portions were good and the food very well made. The restaurant itself is very well decorated and noise level was at a low murmur, very easy to hold a conversation at your table.
    Special Features:
    romantic, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Wowza!!
    Mamasita1978
    Dined on 5/8/2014
    This place was phenomenal! We were able to really enjoy a wonderful family dinner for my mom's birthday! The food was out of this world. The service, was second to none! Our waiter was such a charmer, yet professional and he didn't miss a beat with our group. We will definately recommend this place to our friends and family, and of course we will be coming back to try as a hot date spot too!!
    Special Features:
    kid-friendly, fit for foodies, good for groups, great for outdoor dining, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great place to meet for lunch
    PBent
    Dined on 5/7/2014
    Recommended for it's food and quiet atmosphere for talking with old friends without being rushed. It did not disappoint, and the service was friendly and efficient.
    Special Features:
    good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 51 ratings-only reviews submitted since May 5, 2014
    • Overall Rating4.2
    • Food4.2
    • Ambiance4.2
    • Service4.1
    • Noise LevelModerate
  • The following 637 reviews are from the Francesca's at the Promenade reviews archive.
  • OpenTable Diner Since 2009VIP
    Dined on 5/3/2014
    Toppings on the glutten free pizza were very very spartan. It was boring. The kitchen could have added more than eight tiny pieces of sausage and a few, very few artichoke heart leaves.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Be careful if Gluten-Free!
    MyWifeIsGlutenFree
    Dined on 5/2/2014
    I chose Francesca's because it advertised itself as Gluten-Free (my wife). We've gotten so used to this accommodation that we expect a trained wait staff. For instance, our bread arrived with no GF option. When I asked our waiter I got a sheepish answer that they don't do that here. Salad was something I could have gotten out of a bag of iceberg lettuce from the store. Our meals arrived with the server (not our waiter) saying that my dish of fettuccini was gluten-free. I questioned him and he confirmed it. So, I divided it with my wife. A few mins later I questioned our waiter--just o make sure. She ran off to the kitchen and came back shortly to tell us there was a mistake. Unfortunately she had already eaten it. All I got was, "Sorry."
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great for conversations
    OpenTable Diner Since 2010
    Dined on 4/22/2014
    Nice atmosphere for having conversation without having to shout. Food was appreciated by all in the group. Special requests were accomodated without any fuss. Will go back again.
    Special Features:
    Fit For Foodies, Good for Groups, Great for Lunch, Neighborhood Gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Francesca's at the Promenade
    OpenTable Diner Since 2014
    Dined on 4/12/2014
    Our experience was great. We had a six person group for a birthday dinner. Our waiter was fabulous. He made great recommendations and knew about every item on the menu. Food was wonderful. I would go back in a heartbeat.
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Service was fine. Food was
    GetInMyBelly
    Dined on 4/6/2014
    Service was fine. Food was ok but nothing unique or memorable. We've eaten here before and while it wasn't bad, they sat us by the kitchen which was loud and really nothing was special enough to make me want to spend the kind of money to return again. Maybe if I was a high schooler on a first date this place would impress me as a step up from Olive Garden, but even there, you get soup or a decent salad with your meal. Overall just unimpressive for the price.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent Dining Experience
    Luncher
    Dined on 4/1/2014
    We had a quiet booth where it was easy to have a conversation. We wanted to take a lot of time to talk, and our server let us set the pace of the meal. The food was great, and we took advantage of the $10 off a bottle of wine special on the two bottles we ordered. We had a very nice evening.
    Special Features:
    fit for foodies, good for groups, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Frankly Fantastic Francesca
    DinerdarlingVIP
    Dined on 3/28/2014
    SO glad we decided to dine here following a movie at Seven Bridges. Julian, our server was friendly, professional and competent. Sauteed calamari, pizza, pea pod salad, and the linguini were all delicious. Julian was very helpful with wine and food selections.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Best Francesca Experience
    SuziO
    Dined on 3/28/2014
    My husband and I have visited many of the different Francesca locations including the Taylor Street restaurant, and this was by far our best experience. You are not cramped, you can carry on a conversation with your tablemates without yelling, the service friendly and helpful, and the food was fabulous.
    Special Features:
    fit for foodies, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Love Francesca's!
    ncsaaf
    Dined on 3/22/2014
    This was our first time at this location and we had a great time! It was much less noisy than some of the other locations and the food and wine was excellent, as usual.
    Special Features:
    good for groups, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.