Ember Grille - Westin Charlotte
Ember Grille - Westin Charlotte

Ember Grille - Westin Charlotte

  • Dining Style: Casual Dining
  • Website: http://www.embergrille.com/
  • Phone: 7043752600
  • Hours of Operation:
    Monday—Saturday

    Breakfast 6:00 am—10:30 am

    Lunch 11:00 am—5:00 pm

    Dinner 5:00 pm—10:00 pm

    Sunday

    Breakfast 6:00 am —12:00 pm

    Lunch 12:00 pm —5:00 pm

    Dinner 5:00pm—10:00 pm
  • Payment Options: AMEX,Carte Blanche,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: American, Comfort Food
  • Executive Chef: James Wescoe
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking Area, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Smoking Area (patio only), Takeout, View, Wheelchair Access, Wine
  • Entertainment: Live music on Tuesday's - Sounds of Uptown! Featuring local artists and great happy hour specials from 5pm - 7pm. 7 items for $7 from 5-7pm
  • Special Events: Please visit our website at www.embergrille.com for special event details.

Getting there

  • Cross Street: Stonewall
  • Public Transit: Light rail stop at Hotel.
  • Parking: Hotel Parking
  • Parking Details: Self or valet parking available.
A word from Ember Grille - Westin Charlotte
Ignite your culinary desire at Ember Grille and Terrace. Open fire ovens and instinctive service create a sophisticated dining experience for you and your guests. Surround yourself with delicious food and great company at one of Uptown’s most chic locations.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerMost Booked 1000-Point Tables
Ember Grille - Westin Charlotte reviews from OpenTable diners
14 reviews since June 22, 2014
Overall Rating3.8
  • Food3.9
    Service3.8
  • Ambiance3.5
    Noise LevelModerate
87% of reviewers would recommend this restaurant to a friend.
good for groups (6)great for brunch (5)great for lunch (4)fit for foodies (3)great for outdoor dining (3)kid-friendly (2)scenic view (2)romantic (1)special occasion (1)vibrant bar scene (1)Show More
  • It was ok for a quick lunch
    SayreVIP
    Dined on 10/10/2014
    Food was ok, service was ok. Nice atmosphere. Came in at 2:30 pm not busy, took a long time to get meal.
    Special Features:
    good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • good, just quiet
    KChali
    Dined on 9/25/2014
    Underserved, the food is good and service too. maybe it was a slow week. overall great service and food. a bit pricey, but good consistent food. 4 stars overall.
    Special Features:
    scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Sunday Secret.
    Kevin
    Dined on 8/17/2014
    I hadn't been to Ember Grille for several years. I was nervous that I wouldn't easily get a table since a large contingent of visitors were in town for the weekend; I booked a reservation. Surprisingly we were the largest group that showed up during our 90 minute visit, and we were only one of perhaps six tables that showed up during that whole time...not sure why. The food was well presented and very good. The only constructive criticisms that I had was that there isn't brunch menu -- breakfast was served until noon, but the website didn't not mention the catch. Also, the drinks took a bit too long to reach the table, considering the few amount of other customers. Keep Ember Grille in mind for weekend morning meals.
    Special Features:
    good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wonderful Dining Experience
    Jsprinkles
    Dined on 7/12/2014
    A group of us were in town for the Justin Timberlake concert and were staying at the Westin so we decided to eat dinner in the hotel and was a great choice! food was awesome and dessert that we had was delish! We had the chocolate cake. Overall great dining experience.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, great for outdoor dining
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Ratings-Only Reviews
    Based on 10 ratings-only reviews submitted since June 22, 2014
    • Overall Rating3.7
    • Food3.8
    • Ambiance3.4
    • Service3.7
    • Noise LevelModerate
  • The following 111 reviews are from the Ember Grille - Westin Charlotte reviews archive.
  • Chef glad to accommodate
    BludogVIP
    Dined on 6/15/2014
    Friends were staying in the downtown area so we picked "some place downtown" to have dinner. We decided to try Ember Grille. One of us is strictly vegan. The chef made a FIVE STAR effort to assure those needs were accommodated. The dish was beautiful and (said to be) delicious. The other meals were not as impressive, though. We tried the "fresh caught" special and a couple of (dinner menu) sandwiches. Three-and-half or four stars, at best. We did take advantage of their wine special and enjoyed a nice bottle of wine for a reasonable price. The place was EMPTY - on a Sunday night. Maybe if the Ember co-operated with nearby parking to validate a ticket for their patrons their business might improve. Maybe???
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Felt like a Friday's
    OpenTable Diner Since 2011
    Dined on 2/15/2014
    Menu was more like a chain restaurant like Chilis or Fridays than what one would expect from a high end hotel like Westin, mostly sandwiches and the obligatory steak and salmon, not appealing in the least. Waited 5-10 minuites for water, then another 5-10 before a manager finally came over to us. We told him we had been waiting a while to be served and all we got was a wine list to help pass the time. The restaurant was practically empty so no excuse for this. We left and went to Ruth's Chris and had a wonderful meal. Would not try Ember again nor would we recommend it to anyone else. (Rating of Food above was required. I checked Fair simply because we did not eat there but it did not look appealing from the menu)
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Marginal food and ambience
    tango
    Dined on 12/31/2013
    I ordered the scallop as the main entree and the scallops weren't fresh and tasted a bit rubbery. I think it was overpriced at 25 for the quality. My husband ordered the greens salad which is too sour and short rib is alright. The dessert Pecan pie is nothing to remember about. I think the desserts at the Earth Fare are far more better. Overall, the ambience and setting are more of a better version of canteen, and far away from being fine dinning. We went there on the New Year's Eve, there was some live music which would be better left without. Whoever the singer that night seriously needs some vocal training.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good Dinner
    Bret
    Dined on 12/31/2013
    Food was delicious and unique. Really enjoyed the dining experience.
    Special Features:
    great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Service was incredibly slow
    OpenTable Diner Since 2012
    Dined on 12/31/2013
    Service was incredibly slow and the waitress was extremely unattentive. There were 6 diners and only 5 meals came out - one had to wait a good 15 minutes after the others were brought out to the table and that was only after asking the waitress where the meal was. Judging by the temperature of the long awaited meal - I think she forgot to put the order in. The cocktails from the bar were inconsistent from order to order and it was obvious that the Samuel Adams tap needed to be cleaned. Although the food itself as good we won't be eating here again. For a Westin - they need to raise their game a bit.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • We went for the Christmas
    OpenTable Diner Since 2013
    Dined on 12/25/2013
    We went for the Christmas Buffet and were quite satisfied with the selection of dishes and the presentation. My wife was only disappointed that they didn't have a cheese tray. Santa wandered through the restaurant and posed with diners at their request. We came as a couple but there were several large parties and the staff handled them well. There wasn't a line to get through the buffet, either, and I think that was due to the way the food lines were arranged. The menu ranged from breakfast omelets to beef and ham to a Cajun seafood dish. I particularly appreciated the fruit, with tasty blueberries, strawberries, blackberries and even good watermelon (which is hard to get at Christmas).
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Christmas Brunch with Santa
    Kathy
    Dined on 12/25/2013
    Food selection was wide and the food itself was Prepared well. Favorites were the Belgium waffles, Fresh fruit, omelets, prime rib, and desserts. Santa had a Helper taking photos of families. The ONLY thing I would change would be for the restaurant To have been decorated for the holidays a Little bit more. There was one Christmas tree But that was about it. I would definitely recommend This brunch and would consider returning Next year. The price was reasonable for a Holiday brunch at $36.95 for adults. It was Better than the exhorbitantly priced brunch At the Ballantne Hotel that we went to a few years Ago, and the food was better!
    Special Features:
    fit for foodies, great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Hotel Restaurant - It's Fine
    Tiffany
    Dined on 12/7/2013
    Decent food, just nothing to write home about. We were staying at the Westin so it was convenient.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great breakfast meeting
    ChristineVIP
    Dined on 12/5/2013
    Three of us ate breakfast here and thought the food, presentation and service was very good. We ordered the yogurt/granola, egg white omelet, and the continential breakfast. I can't wait to come back and try the oatmeal pancakes - sounds delicious. I appreciated the individual sized bottles of ketchup, but wish they would have been Heinz ketchup.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Thanksgiving Brunch
    TgivingBrunch
    Dined on 11/28/2013
    Second time going for Thanksgiving brunch at Ember Grille with the family. We loved the choice, service and ambience. Kids love the fact that breakfast food option available along with traditional thanskgiving options. Turkey, Mashed Potatoes, Rissotto were awesome. We had a wonderful experience and would recommend the place to anyone looking for a reasonably priced thanskgiving brunch.
    Special Features:
    great for brunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ok dining- not great
    Datenight
    Dined on 11/16/2013
    Ten adults met here for a birthday party on a Saturday night. One if few places we could get a reservation for 10. A couple parties were there while we were. Service was slow. Portions were on the (American) small side. Slightly expensive for what we received. Wouldn't be high in my list for a repeat experience.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • The staff was very rude and
    disappointed
    Dined on 8/25/2013
    The staff was very rude and unfriendly, we did not feel welcome in the restaurant. They were not attentive to us and the restaurant was not busy by any means. We were trying to celebrate a birthday but were disappointed by the way we were treated. No one seemed to care about trying to get things done quickly or efficiently
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Not Impressed - Should be Better
    OpenTable Diner Since 2006VIP
    Dined on 8/25/2013
    We arrived for Sunday Brunch at 12:15pm to find that they were taking down the breakfast buffet. We had to scramble to get some plates before everything was taken away. What they did have seemed to be sitting for some time. The restaurant used to have a nice brunch but that does not appear to be the case anymore. With the attached hotel having such a substantial downtown presence it is quite surprising that they do not strive to put their investment to work and be The Place To Go in town for great food and great service. Service was pleasant but not exceptional. Would not go back again unless it is improved substantially.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Good but not great, close
    energy49manVIP
    Dined on 3/2/2013
    Good but not great, close to our favorite theater.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food was yuck. Cold, tasteless.
    MrsM
    Dined on 2/23/2013
    Food was yuck. Cold, tasteless. I expected much, much more.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • The waitress was very nice
    OpenTable Diner Since 2013
    Dined on 2/14/2013
    The waitress was very nice but had to be asked multiple times for the same things. In particular we asked for bread twice and coffee with our dessert twice. It was Valentines Day but it was not very busy. Also the ragout sauce with our steaks was way to salty. Too pricey.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • I have eaten steaks at a lot
    OpenTable Diner Since 2011
    Dined on 2/14/2013
    I have eaten steaks at a lot of restaurants around the country. This was one of the best.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great restaurant, OK food
    JlovesCLT
    Dined on 2/10/2013
    Great restaurant, OK food (not the best, but not the worst), easy to access via the attached parking garage, and awesome service!
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Fancy but not refined
    OpenTable Diner Since 2013
    Dined on 2/8/2013
    It was dead service was friendly but menu was ok but very plain descriptions we ended up having drinks then leaveing because it was loud and empty on a Friday night could barely hear my boyfriend which was bad for a early valentine dinner
    Special Features:
    good for groups, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Their Pasta entree was with
    Robert
    Dined on 1/5/2013
    Their Pasta entree was with a Garlic Cream Sauce and asked that they substitute it for Garlic and Oil, it was not a problem and turned out outstanding. Thank you.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Waitress was abnoxiously slow.
    OpenTable Diner Since 2012
    Dined on 12/31/2012
    Waitress was abnoxiously slow. It took 30 minutes to get our drinks.
    Special Features:
    good for groups, great for outdoor dining, notable wine list, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • The Service was the worst
    OpenTable Diner Since 2012
    Dined on 12/31/2012
    The Service was the worst I've ever had in a while. There were many empty tables around so they were not just busy. We waited 45 minutes for our drinks, 1 hour for a fried appetizer, and over 2.5 hours for food. The waitress forgot our order and had to retake it. Not worth it. You can find a lot better places in this economy spend your hard earned money.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • This was a nice restaurant,
    OpenTable Diner Since 2012
    Dined on 12/27/2012
    This was a nice restaurant, especially if you are staying in the hotel. It was completely empty when we went, but that was probably because there was a college football game going on at the stadium. The hostess seated us at a small table behind a wall despite the fact that we were the only couple there. We asked to move to a 4 top and they happilly agreed. The bar prices are high by local standards. A glass of MacCallan 18 was $50. Specialty martinis were $12 and a domestic beer was $6 I believe. Main courses are reasonable, with a suitable price range. I seem to recall the steak is aroun $30. The chocolate cake dessert is massive and very good. Service was great, but we were alone so it makes sense.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Quick lunch
    OpenTable Diner Since 2010
    Dined on 11/17/2012
    Good fresh & quick. Wings could be a little better Will make it a late night stop off
    Special Features:
    great for brunch, great for outdoor dining, late-night find, scenic view, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Slow service
    OpenTable Diner Since 2012
    Dined on 11/11/2012
    Our waitress was VERY slow and forgot every thing we requested. We had coffee to drink and I had to ask her twice for sweetener and creme. Then my coffee had got warm/cold! Service was terrible!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Nice hotel restaurant which
    OpenTable Diner Since 2008
    Dined on 11/5/2012
    Nice hotel restaurant which was just want we wanted. Good food and quiet so we could do some business. The Shrimp and grits were excellent!
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Not bad for a hotel restaurant.
    OpenTable Diner Since 2008VIP
    Dined on 10/10/2012
    Not bad for a hotel restaurant. Quiet spot with a diverse menu. It's even better if you forego housekeeping service and get $5 off coupons for hotel dining. Recommended for travelers at the hotel or anyone in the area. Great spot for meeting over a drink in the hotel lobby bar for business.
    Special Features:
    notable wine list, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Burgers, pulled pork and iceburg
    OpenTable Diner Since 2010VIP
    Dined on 10/1/2012
    Burgers, pulled pork and iceburg salad were all sensational !
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • I had a great experience at
    OpenTable Diner Since 2010
    Dined on 8/17/2012
    I had a great experience at Ember Grille - Westin Charlotte. Aubrey was great, and she did a great job!
    Special Features:
    fit for foodies, good for groups, neighborhood gem, scenic view, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Too expensive for what you get
    OpenTable Diner Since 2011
    Dined on 8/7/2012
    Food was expensive for what it was. Maybe they charge so much because hotel guests may opt not to leave for dinner but I was very underwhelmed with the food for an $80 meal. They did have good live music.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • My husband and I went to enjoy
    jagtVIP
    Dined on 7/14/2012
    My husband and I went to enjoy the patio, which is a hidden gem. The service was great! Although, the food was decent, my shrimp smelled a bit to fishy for my taste. If you want a good patio in downtown consider the Ember Grill.
    Special Features:
    great for outdoor dining, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Since Ember Grille is a hotel
    OpenTable Diner Since 2011
    Dined on 6/29/2012
    Since Ember Grille is a hotel restaurant, the ambiance is totally based on the people staying at the hotel. When my husband and I went, it was a very geriatric crowd. Still, the food we ordered was very good. It's definitely not the coolest or best place to eat in Charlotte.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • We went with friends on a
    OpenTable Diner Since 2011
    Dined on 5/12/2012
    We went with friends on a Saturday night. At 6:30pm, we were the only group in the entire restaurant ... must have been a slow night at the Westin. It was surprising then, that the service was so slow, not at all attentive. Food was great, however, and the layout also has great potential.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • pricey, but excelllent
    OpenTable Diner Since 2010VIP
    Dined on 4/21/2012
    We decided to try the Ember Grille due to the 1000 points being offered. While pricey, the food was excellent. Hubby opted for Shrimp and grits. I had a blue cheese burger. Both were excellent and we also tried dessert. Not rushed in any way and excellent service.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Limited menu which leans toward
    Dengig
    Dined on 4/10/2012
    Limited menu which leans toward hand held cuisine (sandwiches and paninis). The sweet potato tater tots are very good. Since it is in the Westin, the price is on the high side. No parking validation at the Westin's garage, either.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Restaurant in they Hyatt from
    OpenTable Diner Since 2011VIP
    Dined on 3/8/2012
    Restaurant in they Hyatt from the same kitchen as hotel room service. Maybe it would be better for lunch but for dinner I would rate it fair at best.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet