El Cisne
El Cisne

El Cisne

  • Dining Style: Fine Dining
  • Website: http://www.elcisnerestaurant.com/
  • Phone: 5206386160
  • Hours of Operation:
    Lunch: Daily: 11:00am - 3:00 pm
    Dinner: Daily: 3:00pm - 10:00pm
    Sunday Brunch: 10:00am - 1:00 pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Mexican / Southwestern, Contemporary Mexican, Latin / Spanish
  • Executive Chef: Alicia De Rivas
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Cafe, Counter Seating, Full Bar, Happy Hour, Late Night, Non-Smoking Area, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Smoking Area, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Catering: We often socialize around food

Getting there

  • Cross Street: Swan
  • Parking: Public Lot
A word from El Cisne
At El Cisne Restaurant you will find exceptional variations of fine Mexican food with influences from abroad as well as favorite traditional Mexican dishes. We specialize in wonderfully prepared seafood and steaks. El Cisne also carries a wide variety of beers, wines and liquors including exceptionally prepared specialty drinks. Beer and wine were also brought by immigrants to Mexico. Many of these are now favorites in the United States and several other countries.

This multi-cultural Mexican heritage is the heart and soul of El Cisne Restaurant. Each dish and drink is prepared and served by our highly experienced staff in a modern contemporary setting that is both elegant and relaxed. We hope you enjoy your experience and thank you for visiting us!
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El Cisne reviews from OpenTable diners
12 reviews since May 4, 2014
Overall Rating3.3
  • Food3.7
    Service3.3
  • Ambiance3.3
    Noise LevelModerate
75% of reviewers would recommend this restaurant to a friend.
neighborhood gem (7)special occasion (4)kid-friendly (4)good for groups (4)great for lunch (3)romantic (3)great for outdoor dining (2)great for brunch (2)fit for foodies (2)late-night find (1)vibrant bar scene (1)notable wine list (1)Show More
  • DenitaW
    Dined on 8/22/2014
    food was delicious and service was outstanding! the one man band was a nice touch!!
    Special Features:
    kid-friendly, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Mexican dining experience
    tarcgaz
    Dined on 8/11/2014
    We were at the Westin La Paloma and looking for some Mex food and a cool beer. We found this spot and got in without a hitch, was waited on promptly, served a hot meal and enjoyed the time there
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Randy
    Dined on 8/8/2014
    This restaurant desperately needs " The Mystery Dinner" to go in and fix it if that is even possible. The hostess was never at her stand and people had to wait until she decided to return. We were finally seated and then totally ignored until we finally caught a busser and asked for water and a menu. After 10 to 15 minutes wait a server came over took our order then promptly disappeared to the back with most of the rest of the servers. We were beginning to wonder if there was a party going on in the kitchen since no one was on the floor more then a few short minutes. We were looking forward to our dinning there as it's very close to home and could have become a regular place to go.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A wecome surprise
    Kaelbe
    Dined on 8/1/2014
    I went to the El Cisne with no expectations and left a fan. The restaurant is nicely done. We were greeted with a friendly hello at the door an the sounds of live guitar in the background. The food was very tasty and the waiter helpful. I would recommend El Cisne to any of my friends.
    Special Features:
    great for brunch, fit for foodies, good for groups, romantic, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Good food in the neighborhood
    SandsAZ
    Dined on 7/25/2014
    El Cisne has very good mexican food. Seafood, steak, and pork specialties go beyond basic Sonoran fare. Waiter was pleasant, but when he moved through the dining room from taking an order to placing it with the kitchen or bar he did not look around to check on service needs at the tables. This made it very difficult to catch his eye for any service needs. Otherwise the food was very good, and because we were not in a hurry it was okay that it took us a while to make eye contact to flag down the waiter. One more suggestion - invest in a bartender who knows how to make a pisco sour - my drink was okay, but it didn't taste anything like pisco sours served in Peru or Chile where the drink was invented!
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • food good, service bad
    Marcia5
    Dined on 6/23/2014
    We've been there several times. Always greeted warmly when we arrive but the service has always been terrible. We were a party of 9this week and were served chips and salsa fairly quickly but had to ask for water. I tried to get someone's attention for at least 5 minutes, possibly 10. No one even looked at us. Finally I got our server to the table and she did get us water. Also, she constantly tried to upsell us, which would have been fine if she'd been more attentive in the first place.
    Special Features:
    fit for foodies, good for groups, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 6/21/2014
    The food is good but not great. Maybe AC was not working, it was so hot inside!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • anniversary and Fr. Day
    diningout
    Dined on 6/13/2014
    it was excellent/ enjoyed wine and the food was very good. service was a little slow.
    Special Features:
    great for brunch, kid-friendly, good for groups, romantic, special occasion, late-night find, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Classy Mexican
    OpenTable Diner Since 2011
    Dined on 5/5/2014
    El Cisne is a great recent addition to the Mexican restaurant scene in Tucson's foothills. Very pleasant layout with nice sized tables, comfortable space between the tables, and clean and colorful tablecloths. The bar is nicely separated from the dining area. Live music the night we were there was very nice, and not so loud that it interfered with the dining experience. Menu is complete with the usual Mexican fare, but also includes some unexpected (and delicious) items. Service was pleasant and attentive, without being annoying. Overall - highly recommended.
    Special Features:
    great for outdoor dining, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 3 ratings-only reviews submitted since May 4, 2014
    • Overall Rating4
    • Food3.7
    • Ambiance3.7
    • Service4.3
    • Noise LevelQuiet
  • The following 33 reviews are from the El Cisne reviews archive.
  • great Mexican food in lovely decor
    OpenTable Diner Since 2009
    Dined on 5/3/2014
    Felt like a neighborhood bistro and tasted like top notch authentic delicious...fresh, inventive, beautifully prepared and presented. When you want upscale Mexican at reasonable price, come here.
    Special Features:
    Good for Groups, special occasion, Neighborhood Gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Don
    MrDine
    Dined on 4/22/2014
    This is a great neighborhood restaurant in a shopping center at the NE corner of Swan and Sunrise. Very good menu. Food was as good as some of the better known downtown Mexican restaurants. Our server,Xenia, was terrific.
    Special Features:
    Neighborhood Gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • NWC1
    Dined on 4/12/2014
    Food was average at best ans the service was slow and challenged. The server clearly wasn't fluent in English so made everything harder than it needed to be.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Quiet Evening
    sunshine
    Dined on 3/24/2014
    We have eaten here several times..It seems to get better and better. The service is excellent. Menu choices very good, food well prepared and delicious. Great for lunch or dinner.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not the usual Mexican Restaurant
    Samson
    Dined on 3/22/2014
    El Cisne is not the usual Mexican restaurant. It is more upscale, and the entrees are not the usual tamales, burritos, chimis, etc. Rather, the food is more Mexico City elegant. The atmosphere is quiet and understated. The service could have been a little quicker (server was a little slow in getting our dessert order).
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Noiose level
    OpenTable Diner Since 2012
    Dined on 3/14/2014
    Even though we had one of the quieter tables in the restaurant, it is still very difficult to hold a conversation across the table. The noise level is very high when the restaurant is busy.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Disappointed, no dinner for us
    NicknameVIP
    Dined on 3/8/2014
    We received water, chips and salsa, and our margaritas fairly quickly. We gave a simple food order of soup and enchiladas and said we wanted to be sure we'd be through in time for the concert nearby. Others around us were served, finished, left, and we waited and waited. After 30 minutes, we tried to get the attention of waiters removing dishes from adjoining tables, finally sought the manager. Our waiter had never appeared. Still no food after 45 minutes so we knew we had no time to eat. As we left the table, our waiter rushed up with the soup and enchilada (had red sauce instead of green sauce as ordered). We were told a huge party of over 20 had caused our food to be held up until they were all served. No charge for two drinks.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Nicest Mexican Restaurant
    Frida
    Dined on 2/26/2014
    El Cisne is a very attractive dining room with a lot of attention to creating a warm, inviting atmosphere.. The service was very good and timely. There were four of us all ordering different dinners and all were happy. The chile relleno was exceptionally light and the fish tacos were quite good - all accompanied with rice and a choice of refried beans or black beans. The portions are ample; you definitely do not leave hungry. Definitely will return.
    Special Features:
    fit for foodies, good for groups, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • It was a please surprise the
    Notcomback
    Dined on 2/24/2014
    It was a please surprise the food was excellent The service outstanding and the Margeritaes were very good We will defently be back and recommend it To all
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great until the music started
    Winternomads
    Dined on 2/21/2014
    My wife and I took two friends to dinner Friday evening. We've been to El Cisne a couple of times before, last winter. The food was just as excellent as we remembered it, and the service was even better. My wife has some severe dietary restrictions, and the server was fully attentive to her needs and helped her choose appropriate dishes. The drinks, appetizers, and main courses all appeared at just the right intervals, and we were well supplied with chips and their excellent salsa. We arrived early, 5 PM, which was good, because at 6:30, as we were just finishing our food but still chatting, amplified live music drowned out all further conversation and we had to leave. A disappointing end to a nice dinner.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • El Cisne
    OpenTable Diner Since 2011
    Dined on 2/14/2014
    It was a busy restaurant being Valentines day. It was loud and the service was slow. The food was good but very pricey for the quality. The Ceviche was good but not worth the 12.00 price tag and the seven seas soup did not have enough sea food to even be called Siete Mares also a whooping 19.95 for shallow bowl. So if you enjoy good food but high prices I would recommend this restaurant.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Killed by service
    Unknown
    Dined on 2/14/2014
    Menu offered a nice variety of very tasty looking items and the food tasted great. However we sat for 5 minutes before even being approached by our waitress, and then weren't even offered drinks or appetizers. It was about 20 minutes before our order was even taken. I will note that neighboring tables were getting better service than ours so it may have been bad luck for us.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Wanted to like it...
    AliceToo
    Dined on 2/9/2014
    We had heard good things about the owner and staff, and the menu looked good...but it just wasn't good....My mole was just so-so, my friend's pork was so overcooked she couldn't eat it, and the cheese enchiladas were just ok... Good things: staff was so friendly and attentive, delicious hot sauce, good corn tortillas...If I lived in Tucson I would probably give it another try...But being from out of town I won't go back....
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Very Poor Sevice
    abbyartist
    Dined on 2/8/2014
    Non-attentive service. Appetizer arrived after dinner entree was served, and was not as described in the menu. Took a very long time for all food items to arrive at table after it was ordered--almost an hour. I will never return, and would not recommend to anyone. Food was only so-so.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Mostly good to very good
    Bcdavisengr
    Dined on 2/4/2014
    Started out at the bar as were awaiting another to join us. Drinks were done perfectly (mojito and margarita). Also ordered Calamari, as appetizer, it was done perfectly, but took half hour to arrive. Food was of mixed quality. The rib eye was very grisly, so would not recommend, the seafood stuffed peppers were excellent; as was the seven sea treasures soup. Service was quick and efficient, and the noise level did not interfere with table conversation. Restaurant was crowded and it was a Wednesday night.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • BD celebration
    Isla
    Dined on 1/26/2014
    Had friends visiting from out of state, randomly picked for its Southwestern food. Great margaritas, not one diner was disappointed in their meal. Scallops and shrimp were done perfectly, more traditional dishes were excellent. We were celebrating a birthday and all staff came with a candle in a lovely slice of flan and sang the happy birthday song along with us. Definitely a restaurant worth coming back to.
    Special Features:
    neighborhood gem, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Bad service
    Diner
    Dined on 1/25/2014
    Service was extremely poor....very understaffed...we saw several tables leave as they had to wait too long for service...too bad as it could be a nice place....will give it one more try and if isn't improved won't be back.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Happy discovery
    Good2Go
    Dined on 12/30/2013
    Lots of seafood with great Mexican flavors. We plan to eat at their very nice bar next time we go. Excellent cheese crisps. The Cisne Margarita is a bit sweet.
    Special Features:
    good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • The chef's choice whole fish
    birthdY
    Dined on 12/24/2013
    The chef's choice whole fish entree was snapper and was excellent. Good crisp.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Okay but not Outstanding.
    Mussy
    Dined on 12/13/2013
    La Placita Cafe had always been a favorite when owned by the current owner of El Cisne, so that why we ventured outside our own neighborhood to try this new spot. Upon entering the restaurant, a definite odor of fish emanated - El Cisne is known for its fresh seafood but a no odor entrance would have been preferred Our dinners were all good; we all ordered different entrees (three fish and one chicken chime) - sides were all the same, but that was okay. Salsa was excellent. Ambiance was okay, but nothing special. I wouldn't race back for another meal but certainly dinner was good…..
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • All the food from the salsa
    OpenTable Diner Since 2014
    Dined on 11/17/2013
    All the food from the salsa to the seafood are so fresh and flavorful. The food is not heavy and greasy, just fresh and clean. The shrimp dishes are so delicious. We have dined there twice and would highly recommend it. The margaritas are made with real lime juice, not from a mix. The restaurant is kept clean. It is nice to have such a gem in the foothills. I can't wait to go back!!!
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Finding great Mexican food/Tucson
    OpenTable Diner Since 2006
    Dined on 11/15/2013
    We went to El Cisne for lunch after reading about it in a local magazine, the Desert Leaf. We started with the usual complementary chips and salsa, and my husband ordered the Picodillo del Oceano--a chile relleno stuffed with crab and shrimp, deep fried and then topped with a tomato sauce. He thought it was one of the best chiles rellenos he had ever had. I had the Ceviche del Mar, which was also excellent. We would certainly recommend that you try it!
    Special Features:
    neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Disappointing.
    Funklou
    Dined on 11/14/2013
    Went with with group of ten when in town for conference. Made reservation based on good reviews. Ambience was dated. Food heavy and salty. Service slow.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent Mexican Food
    ArizonaNative
    Dined on 11/12/2013
    The menu was an interesting combination of new and different dishes with the traditional fare still available. It was a lovely environment; decorated very tastefully with style.
    Special Features:
    fit for foodies, good for groups, great for brunch, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Big menu. my chile rellenos
    MVG1
    Dined on 11/9/2013
    Big menu. my chile rellenos remarkably good Not a date place go with a hungry family and in laws not Tex Mex so more sophisticated pallet required
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great experience
    bridge8
    Dined on 11/1/2013
    My group went to lunch and to play bridge. The food and service was outstanding. The prices are in line with other Mexican restaurants. The atmosphere is very inviting. I have been there on 6 other occasions and will definitely return.
    Special Features:
    fit for foodies, good for groups, neighborhood gem, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Just Fine
    mab19VIP
    Dined on 9/8/2013
    This is a lovely establishment--decor wise. We had an excellent food experience. I had a seafood soup which is similar to the Italian Ciopinno. It was terrific and wasn't overcooked, though the seafood was mostly fish.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Great Mexican Cuisine with twist
    48BentleyVIP
    Dined on 9/2/2013
    Very glad to have found this new gem close to our house in Ventana canyon. Wonderful menu, small but well selected wine list. Killer Pisco Sour and sincere service. We will be back.
    Special Features:
    fit for foodies, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Dinner with a friend
    Jeff
    Dined on 8/28/2013
    A friend and I had dinner here two days ago as both our wives were otherwise occupied. My buddy ordered the special chicken enchiladas and I had the Cabrilla. For my money, this is the best Mexican food in town. The ambiance is sedate and classy; the service could not have been better, and the food was wonderful.
    Special Features:
    romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Although El Cisne is labeled
    Hank
    Dined on 8/16/2013
    Although El Cisne is labeled as "Mexican food" its atmosphere is quite different from what one usually associates with such a place. El Cisne, at the NE corner of Swan and Sunrise, has a slightly more formal atmosphere, with actual white table clothes, but is not at all pretentious nor expensive. There is a nice variety of offerings, from usual Mexican fair (enchiladas, burritos, tacos) as well as a great selection of seafood dishes. We find their food well prepared, delicious and at a reasonable price, and the staff is very attentive. Chips and salsa, to get you started, are complimentary.
    Special Features:
    neighborhood gem, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • 4 of us went for dinner. We
    foothillsVIP
    Dined on 7/4/2013
    4 of us went for dinner. We had to wait a very long time before someone came to get our drink orders. The restaurant wasn't busy at all so it was more irritating for us. When the server did come over, she was pleasant and accommodating but service continued to be a bit slow. The food was fine; just nothing special.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate