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  • Cygnus 27

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Cygnus 27
  • Address:
    187 Monroe Avenue NW
    Amway Grand Hotel
    Grand Rapids, MI 49503
    Grand Rapids
  • Cuisine:
    Global, International
    Price: $31 to $50

Cygnus 27 Details

  • Dining Style: Casual Elegant
  • Website: http://www.amwaygrand.com/cygnus27.html
  • Phone: (616) 776-6425
  • Hours of Operation: Dinner: Tuesday - Saturday: 5:30pm - 10:00pm, Sunday Brunch: 10:30am – 2:00pm (seasonal); Lounge: Tuesday - Thursday: 4:30pm - 12:00am, Friday - Saturday: 4:30pm - 1:00am
  • Payment Options: AMEX, Diners Club, Discover, MasterCard, Visa
  • Cuisine: Global, International, Eurasian
  • Executive Chef: Werner Absinger
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Full Bar, Happy Hour, Non-Smoking Restaurant, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
  • Catering: Cygnus27 offers 2 private dining rooms located on the 28th floor, direclty above the restaurant. Seating capacity in Sky1 is 44ppl and for Sky2 22ppl, both rooms can be opened to accommodate larger gatherings- contact Katie Dietrich for booking information, 616-774-2000 ext. 6121 email cygnus27@amwaygrand.com
  • Private Party Facilities: Semi-private & private accommodations are available.
  • Private Party Contact: Katie Bremer (616) 776-6400
  • Special Events & Promotions: Daily Happy Hour specials, Fresh Sushi Cart and lounge appetizers

Getting there

  • Cross Street: Pearl
  • Parking: Valet
  • Parking Details: Cygnus 27 validates parking from both the hotel parking ramp & Valet located on Pearl Street.
A word from Cygnus 27
Cygnus 27 sits high atop the Amway Grand Plaza & boasts an elegant setting with casual fine dining in a sumptuous atmosphere.
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Overall
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerBest Service
Diner Reviews
  • "This place has a spectacular view of downtown GR, the river, and off into the distance. The food was fantastic, the drinks were excellent, and our server was very polite and knowledgeable."
    Dined on 8/13/2014
  • "This restaurant was outstanding and we will be back, if you can ask for Ian. He is professional, knowledgeable and an overall fantastic server. Our meal could not have gone better and we will be back."
    Dined on 8/12/2014
  • "View was fantastic. First time here and we brought two out of town guests. Service was excellent. Food, however was horrible. Mostly overcooked and dried out. It's not that tough to get food to the table that is not over cooked. Very disappointing and embarrassing. Would not even think about going back. Sometimes I just want to go into the kitchen and drag the chef out to the table, and tell him, "here, you eat this stuff." It's hard to believe they don't know what they're sending out to their customers to eat."
    Dined on 8/2/2014
  • "The Pork Chop was a very good dish, flavorful and paired with other unique flavored sides (for those that don't want anything too exotic). :) The lamb was not so great, there was not really any flavor on the meat and it was sitting on a poured liquid that just seemed like a glorified A1 sauce. Our reservation was for 7:45pm on a Friday and we requested a window seat. Although the restaurant was still half empty (and we were there to celebrate a special occasion) we were told they could not accommodate the request. However, they did allow us to move to a table by the window once one became available. Overall it seemed overpriced for the decor and food but it is one of the better city views. Go once just so you can say you did. ;)"
    Dined on 8/1/2014
  • "In some ways, the changes in Cygnus since its original conception exemplify and parallel the changes in the Grand Plaza itself—the hotel of which this restaurant was conceived as, in every sense of the word, the pinnacle. In those early days, the Amway Grand was unafraid to be informed by local traditions, history, and tastes; it was also willing to depart from the standard-issue corporate hotel formula. No more. With the covering over of the amazing skylights through which one could glimpse the constellation for which it was named, one wonders why the name was kept at all. Dinner was fine, but the price was higher than comparable quality in Boston or New York. There were, sadly, no local options (not even fish?) on the menu."
    Dined on 7/25/2014
  • "Cygnus has the bet view of the Grand River and the West side of Grand Rapids in the city. Great, friendly and professional service that is both attentive but never intrusive. Excellent location for a great meal and experience any day of the week and a beautiful place for a date."
    Dined on 7/5/2014
  • "Terrible food and 160 dollars later. Very expensive and definitely not worth it. The ambience and view is beautiful but the food was awful."
    Dined on 7/4/2014
  • "An all around great experience. The food, service, and ambience were perfect."
    Dined on 6/24/2014
  • "We enjoyed our evening at Cygnus. We haven't been there for several years, and it was fun to go back . Good (not great) service; food was imaginative and tasty. The loud (really loud) scene at the bar for a good part of the evening made conversation difficult, though. Not what I expected at Cygnus."
    Dined on 6/20/2014
  • "Our party ordered many different items and everthing was delicious. The staff was professional, friendly and knowledgable about their menu. I would eat there again. I also appreciate the gluten free items. They are clearly marked."
    Dined on 6/20/2014
  • "The entire experience was fabulous for our wedding anniversary. We do Cygnus every year. Great service. Great food. Great view. Great wine."
    Dined on 6/19/2014
  • "This restaurant is truly International Dining at it's best. Food was fabulous. Steaks and seafood were to die for together with the deserts. Would go back there tomorrow and try all different items. The views from the 27th floor are breathtaking. Get a window seat. Staff were very attentive but not overbearing. There when you needed them. Give it a try, you won't be sorry."
    Dined on 5/28/2014
  • "I went there for my 3 year wedding anniversary. The restaurant is beautiful, service was friendly and we loved the food. However, there was a little incident. One of the main dishes had a hair in it :( The restaurant manager went to apologize at our table, replaced the dish, removed one of our drinks from the bill and added a small dessert to our order at no cost. I work at a restaurant and understand these kind of things happen even at a 5 star restaurant. I didn't want to be a horrible guest and accepted the apology from management because I was happy how the restaurant handled the situation and would definitively come back and recommend it to anyone for a special occasion. "
    Dined on 5/27/2014
  • "From the complimentary valet parking, to the exceptional service, to the incredible food, Cygnus 27 offers a memorable dining experience! The staff was beyond professional. The view is tough to top. The food was stunning both visually and by taste."
    Dined on 5/24/2014
  • "We dined at Cygnus 27 for our 20th anniversary. Everything met or exceeed our expectations. The food was delicious andc the service was perfect. The view was lovely and the noise level was reasonable. Thank you for a lovely night!"
    Dined on 5/23/2014
  • "This was a great venue for a group of colleagues to meet for dinner and drinks for a work celebration. The service was outstanding the views of Grand Rapids were beautiful. This is would be a great place for a special occasion or a drink at the bar to see the views."
    Dined on 5/21/2014
  • "The view from the 27th floor is the best in all of Grand Rapids. You should come for the view but the food brings the quality from great to awesome. For a relaxing fie dining experience or just drinks in the bar Cygnus comes through every time. Over the past year The menu is creative and offers unique foods prepared to perfection."
    Dined on 5/2/2014
  • "Great option for dinner watching the sky change from amber hues at sunset to twinkling lights of the city. Noise level can be high on weekend nights due to the lounge area directly next to the dining area. This can rather intrusive to a quiet, romantic dinner. We were disappointed with being told they had no octopus for that night, despite this being a signature dish with rave reviews. Overall, good with food quality and service. Complementary valet is very helpful. "
    Dined on 4/26/2014
  • "Service was great, food was great. The only downside was the mojito we ordered, it was very watered down, the worst one I've ever had in a restaurant. This was a small negative in an overall wonderful experience. "
    Dined on 4/25/2014
  • "Lovely view, attentive wait staff, lots of ambiance. The entrees were delicious and the presentation of the chocolate dessert was amazing! Highly recommend the restaurant as well as the Amway where we also had a beautiful view from a tower room. I can't think of a thing that could have added to a wonderful and memorable experience. "
    Dined on 4/23/2014
  • "My family and I went to Easter Brunch at Cygnus 27 because my daughter is a student at GVSU. Although the the brunch is a little on the pricey side, I found that it was worth the extra money. The food, service and view were outstanding and we would go back."
    Dined on 4/20/2014
  • "Cygnus27 accommodated our gluten and dairy free needs well, and was convenient as we were staying at the hotel. The value is more in the experience than the food - the view is just breathtaking. We would probably not dine here again, but we thoroughly enjoyed our evening."
    Dined on 4/18/2014
  • "We had read great things about Cyngus 27 through Open Table. And we were not disappointed. The menu had an Asian flair with Asian slaw and wonderful lettuce leaves to be curled around chicken. Also sushi! The presentation of the appetizers was outstanding. Our server, Katie?? was wonderful and helpful without hovering. My husband's scallops were wonderful as was my chicken. I feel like I am exaggerating with all my adjectives, but really I am not. The restaurant is on the 27th floor of the Amway Grand Hotel--so the view was magnificent--another adjective! We have dined at several Open Table first-class restaurants in Grand Rapids, and Cyngus 27 is our favorite!"
    Dined on 4/11/2014
  • "Very friendly environment. Food was very good and the view was excellent."
    Dined on 4/5/2014
  • "My husband and I took my family, who were visiting from Atlanta, to Cygnus 27. Everything was perfect from the food to atmosphere to wine to service. Thank you for a great experience for all of us."
    Dined on 3/29/2014
  • "If I remember correctly, our server was Zack and he was very good. We brought our sister for her first brunch at Cygnus, and he was very interactive with her and my wife. A good server, witty and attentive. The sushi chef was great as usual, everything was spot on. Thanks and we will see you in the future. The Walkinhoods."
    Dined on 3/23/2014
  • "We had brunch with a group of friends to say thank you for the help they gave us during our wedding . The food was amazing! The small plates from the menu were such a hit with everyone in our group! As well as the desert table ! Everything was soo good! They all loved the champagne, I loved that they catered to me being pregnant and brought out a bottle of saint Julians non alcoholic juice for me ! The mix ins for the champagne and sparkling juice were delish also! Our server was very attentive and did a fantastic job! We will be coming back again!!"
    Dined on 3/23/2014
  • "This was our first time at Cygnus 27. The ambience of the restaurant is what catches your attention when first arriving ... On the 27th floor with a panoramic view of the city ... We were seated and able to enjoy a beautiful sunset as we enjoyed a fantastic meal. The staff were extremely helpful, courteous, and attentive throughout our stay ... The food was great from preparation to presentation ... And our drinks were pretty good too (they were pretty potent!). All in all we had a very enjoyable evening and will go back again."
    Dined on 3/22/2014
  • "Early dinner meant no crowd and quiet ambience. Excellent appetizers and entrees."
    Dined on 3/20/2014
  • "Too high of price for a brunch. For those who eat moderately, cost is high $40 each. Unless you sit for hours and eat to gluttony, there are other places with better prices. Gratuity is added automatically. You have no choice. Acoustics bad, too noisy."
    Dined on 3/16/2014
  • "Every year we make attending the brunch as a special holiday for the entire family. It is a great place to enjoy the magical views of the city and make memories by sharing the experience with family and laughter. As soon as we arrived we were seated immediately, we even got the table we requested and we were met with smiles and a great welcome from our waitress. The waitress explain how everything work since we had a guest who was experiencing this for the first time. What really impressed me was our waitress brought me a candle and matches so we could sing Happy Birthday to our mother. This is a great place and they realize how special this place is in the hearts of the guests. I am so happy and pleased with Cygnus 27."
    Dined on 3/16/2014
  • "We were disappointed that their dress code was not enforced. We saw t-shirts, hats and jeans all around us."
    Dined on 3/8/2014
  • "Eating at the highest place in Grand Rapids is something you should do. The food was great, the wine list wonderful, and our server was excellent!"
    Dined on 3/7/2014
  • "Sunday brunch at Cygnus 27 is one of my favorite ways to relax on the weekend. The atmoshere is so cool and refreshing; the food is fantastic; and the service is always pleasant. I especially like to bring my out of town guest to Cygnus 27. Its a special way to see and experience downtown GR."
    Dined on 3/2/2014
  • "Great place for a special occasion. If you like big city this is one of few in gr that gives that feel"
    Dined on 3/1/2014
  • "My husband and I went to Cygnus for our anniversary and it was perfect. We had amazing food and drinks and great service. They even gave us a special dessert for our anniversary. I'd definitely recommend it for a special occasion. Try the beef bibimbap, it's soooo gooood."
    Dined on 3/1/2014
  • "This restaurant had a beautiful view at the top of the hotel and the food was outstanding. We dined in the bar area but our waiter was very attentive. Highly recommend!"
    Dined on 2/22/2014
  • "Hi, my and my wife's meal was ok, though would really like the steaks to have been better ... i had the filet and my wife had new york strip, please work to improve the quality level of the steak and of course the view was great"
    Dined on 2/22/2014
  • "The food, the service, the ambience--all was excellent for our Valentine's day celebration...LOVED the Peruvian goat stew appetizer and my wife thoroughly enjoyed her Halibut Saagwala. Perfectly-timed service--food delivery, table check, and a very pleasant and knowledgeable waitress (re: both food and wine). We'll be back."
    Dined on 2/15/2014
  • "I enjoyed my evening at Cygnus27. I love the view of downtown from our table but I wish the portion of food was larger for the price they were."
    Dined on 2/15/2014