Customshop
Customshop

Customshop

  • Dining Style: Casual Elegant
  • Website: http://www.customshopfood.com/
  • Phone: 7043333396x
  • Hours of Operation:
    Monday - Thursday: 5:00pm - 10:00pm
    Friday - Saturday: 5:00pm - 11:00pm
    Sunday: 5:00pm - 9:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Contemporary European, Contemporary American
  • Executive Chef: Trey Wilson
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Farm to Table, Full Bar, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome (corkage fee applies), Takeout, Wheelchair Access, Wine, Wine Bar
  • Special Events: New events for Spring 2014 being arranged now! Please check back soon or call with inquiries.

Getting there

  • Cross Street: Travis
  • Parking: Public Lot
A word from Customshop
Customshop is a modern trattoria with a neighborhood feel located in the heart of Charlotte, NC. Our menu, an eclectic mix of innovative American dishes, is inspired by Italian, French and Spanish cuisines. Interplay between the Old and New World fare is complemented by a unique and well-edited wine list. Employing only the finest quality ingredients, Customshop’s handcrafted dishes are meticulously prepared by owner and Executive Chef Trey Wilson, whose commitment to local farms provides guests only the freshest, sustainable food in the area, including produce from his own garden. Weekly menu changes are tailored to the seasonal availability of products delivered by local fisherman and farmers. Come join us in our intimate, candlelit dining room or our comfortable patio to see why Customshop is ranked one of Charlotte's most discoverable restaurants!
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Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerFit for Foodies
  • Diners' Choice WinnerContemporary American
Customshop reviews from OpenTable diners
74 reviews since May 26, 2014
Overall Rating4.2
  • Food4.4
    Service4.2
  • Ambiance4.2
    Noise LevelModerate
93% of reviewers would recommend this restaurant to a friend.
fit for foodies (63)neighborhood gem (40)romantic (29)special occasion (29)notable wine list (21)hot spot (9)good for groups (8)great for outdoor dining (7)great for brunch (4)vibrant bar scene (3)late-night find (3)great for lunch (2)scenic view (2)Show More
  • Diappointed
    OpenTable Diner Since 2007VIP
    Dined on 9/19/2014
    We have been twice before and had fabulous meals. This time no spice in the spicey tuna meatballs and eggplant was tough in gnocchi. Very blah. The server was great and took off the price of gnocchi but we were so looking forward to a great meal
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2010VIP
    Dined on 9/15/2014
    Food was excellent, but overpriced and small portions. Also the wine selection is overpriced.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Delicious
    bcfoodie
    Dined on 9/14/2014
    Really great food, cool atmosphere. Would have loved to have the chef's tasting menu but it's limited to only 2 people and the whole table has to participate. We were a party of 3. The honey comb with grilled cheese is to die for.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Amazing Food!
    kgsgarden
    Dined on 9/12/2014
    We tried a few selections form each section of the menu. Everything was on point. The food could not have been better, and there is something on the menu for everyone. I only wish they had a little more sound buffer in the room...curtains, additional ceiling tiles, fabric...anything to dampen the sound. It's difficult to hear the server, much less have conversations at your table. The setting is romantic, but it's too noisy.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great food @ Customshop
    pickyXdiner
    Dined on 9/7/2014
    I think I put on five pounds because the food was so delicious and I couldn't stop eating. Where have you been all my life pork belly?
    Special Features:
    fit for foodies, good for groups, neighborhood gem, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great Meal!
    Lmbb
    Dined on 8/30/2014
    I've been to customshop several times and the food is always great, however, Saturdays meal was AMAZING. Great service, atmosphere, and food - can't ask for a better night!
    Special Features:
    fit for foodies, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • perfect
    tdsdiner
    Dined on 8/30/2014
    loved the simple yet sophisticated menu. the service was beyond reproach, very knowledgeable and not in your face. would recommend to anyone, great first date or anniversary especially.
    Special Features:
    fit for foodies, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • One of our faves!
    gbouknight
    Dined on 8/29/2014
    Being new to Charlotte, we are enjoying experiencing all the restaurant options. So far, The Customshop is one of our faves! Fresh, always changing menu and great wine list with great service and great atmosphere!
    Special Features:
    fit for foodies, late-night find, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Very impressed
    mhutcheson
    Dined on 8/18/2014
    Wow. this spot was fabulous. Great varied menu. Food prepped perfectly. Service perfect. And certainly not a big spot - have to look for it. Meaning only those looking for an exceptional meal are going to find. A destination.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 8/15/2014
    Very good staff. The drinks take a while to get to the table, but otherwise it was a great experience.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great food choices
    OpenTable Diner Since 2008
    Dined on 8/15/2014
    We loved the cheese and meat choices for the charcuterie. Also were fans of the pork belly and deckle. We'll be back!
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • ballantray
    Dined on 8/8/2014
    The food was as inventive and well prepared as always. I never could have dreamed up the scrumptiuous small plate little neck claims with pig tail. Custumshop consistently serves the best tasting food in Charlotte.
    Special Features:
    fit for foodies, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fantastic
    OpenTable Diner Since 2014
    Dined on 8/1/2014
    I was impressed by the quality of good and service. This place is fit for foodies and anyone looking to have a nice meal with a good group of friends!
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Food
    OpenTable Diner Since 2013
    Dined on 7/27/2014
    They were out of several items on the menu--I could understand it was Sunday. They has had gotten overflow from Resturant week night before-- Our server was cutting bread & plating it with his hands --along w handling money, computer, etc-- now, I know this happens but I don't want to see this during my dining experience.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Always satisfying
    ChefGeorge
    Dined on 7/26/2014
    One of our favorites. The bread pudding just keeps getting better.
    Special Features:
    fit for foodies, special occasion, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Tasty and creative
    sunbeltboy
    Dined on 7/19/2014
    The number of entrees here is quite limited, but they sounded good. However, we sampled little appetizers, half a dozen small plates and desserts. Everything was delicious, with high quality ingredients imaginatively combined and presented. Flash-fried Virginia oysters were an appetizer special, delicately done and outstanding. Scallop crudo and barbecues octopus were also excellent. The brioche bread pudding was large enough for three of us to share, and was lighter and less heavy/soggy than most. We will be back.
    Special Features:
    fit for foodies, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Extremely good
    Ellainthecity
    Dined on 7/18/2014
    The food was amazing and the service was perfect! Will be back!
    Special Features:
    fit for foodies, good for groups, romantic, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • ConcordDocs
    Dined on 7/16/2014
    They should have been ranked #1 instead of #4 top restaurant in Charlotte. Amazing food
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great place
    none
    Dined on 7/12/2014
    Loved everything about the restaurant except for the name
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Came up short this visit
    regulardinerVIP
    Dined on 7/12/2014
    Customshop is usually a hit but came up short with missteps this trip. I noted the special event (birthday) when making the reservation but nothing was mentioned.The reason we chose to go was the best appetizer ever (honeycomb) was back on the menu, but after ordering drinks we were told it was the only menu item they were out of. Too late to leave at that point. I had called earlier in the day to inquire about specials. They were to have a pork special but didn't have it ready by Saturday night. Small things were off also (such as our candle wasn't lit like others which reduces the ambiance which is a strong point for them usually). Desert was awesome though. Just overall an off night. Maybe better next time I hope.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Creative and fun
    James
    Dined on 7/8/2014
    The menu is creative, bordering on eccentric. They are passionate about food and drink, with interesting and unusual combinations on the menu and a wonderfully thoughtful wine list to pair nicely with the eclectic flavors. The wine list is not extensive, but what they have on their has clearly been selected by the staff (front and back of house) for the menu. I love to see a menu focused wine list, and not just a bunch of high-alc, California fruit bombs with famous labels. A nice bonus to this approach is they do not inflate the prices into the stratosphere, but provide very good juice at affordable prices. Big fan of this place.
    Special Features:
    fit for foodies, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Potential
    ceekaygee14VIP
    Dined on 7/5/2014
    We visited Customshop over the 4th of July holiday weekend and while everything we ate was delicious, they were unfortunately out of a number of dishes (5+), including all but one of the items my husband was interested in trying, meaning his dinner consisted of a single small plate.
    Special Features:
    fit for foodies, romantic, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Tapas on Elizabeth
    TrustFundFoodieVIP
    Dined on 7/5/2014
    We are new to the Charlotte dining experience. Custom Shop is on trend with a large selection of " petits plats"( tapas). We orders several small plates, the Plaza Midwood mushroom dish was outstanding, octopus tasty, the rest was good. The only dissapointment was the duck. It was supposed to be a crispy duck dish, which it was not. It was bland. I would suggest to stick to the tapas dishes and charcuterie offerings.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Awesomeness on a plate!
    GreatQ
    Dined on 7/1/2014
    Initially, we were skeptical..the on-line sample menu wasn't very appealing to us. But since we had a gift card, we tried Customshop. WOW, we are happy we tried it. The food was unbelievably delicious and the service was the best (thanks, Patrick). They have a great wine selection of which our server (Patrick) was very knowledgeable and his recommendation was spot on. The olive oil focaccia could ruin your appetite (i.e., it's so good that you're likely to eat too much before dinner). We both ordered the ribeye deckle and were not disappointed...now we crave the dish! We will go back again very soon. Hopefully one of us will try something different (scallops, small plates..) BUT it's going to be hard not to order the ribeye again.
    Special Features:
    fit for foodies, romantic, special occasion, neighborhood gem, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Outstanding restaurant, but……
    FoodieFans
    Dined on 6/21/2014
    Always a big fan of this restaurant. It was the first time for the couple that was joining us. This is the first time we have ever had less than stellar service. The restaurant is outstanding. The food and ambience is usually incredible. Unfortunately the owner was not in this weekend and perhaps that was influencing the level of service. This is very unusual for this restaurant. In addition, we sent a bottle of wine to a special guest that was sitting at a table directly next to us and we never saw the bottle delivered but was charged for it anyway. Customshop and Good Food On Montford are usually our go to restaurants and we will definitely be back. However, we might make sure the owner is there next time
    Special Features:
    fit for foodies, special occasion, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • dinnersready
    Dined on 6/18/2014
    Only 3 beers on tap and no bottled beer....really? Steak was fatty and not well done Brussels sprouts were so overcooked! @ least the appetizers were good!
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Just ok this time
    OpenTable Diner Since 2007VIP
    Dined on 6/15/2014
    Have been here numerous times, usually everything is great but our last visit fell short. Black squid ink pasta sounded great but crawfish were tiny, overcooked, and bland. They got lost in the heavy tomato sauce. I was told the dish was spicy due to the jalapeño, but I could not find any jalapeño and dish was not spicy at all. Sausage was paper thin and also lost in the sauce. This dish needs work. My husbands smoked steak was underdone and rubbery. The outside of the steak needed a char or something in order to justify how purple and rubbery the inside looked. Did not look appetizing and tasted underwhelming. Finally, bread pudding was burned in places and needed more sauce or melted ice cream to keep it from being too dry. Disappointed.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Tapas
    lilyandivysmom
    Dined on 6/6/2014
    Were celebrating my husbands bday and ended opting to have a tapas dinner instead of entree's. We enjoyed everything except the mushrooms, love mushrooms but they tasted like not much at all except maybe dirt, sent them back and they were fantastic about it. We sat at one of their very few outdoor tables but it was a beautiful evening and we enjoyed this but never experienced the inside so cannot comment to it or the bar scene. The food was delicious although not exceptional but would still recommend and go back ourselves.
    Special Features:
    fit for foodies, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Simply good food
    Myfatishungry
    Dined on 6/5/2014
    Always an amazing evening. Thanks to all that make it happen with consistency.
    Special Features:
    fit for foodies, romantic, special occasion, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • always say yes to Customshop
    cristinadigi
    Dined on 5/30/2014
    Customshop is consistently great, i have been here about 5 times now since moving from nyc and it is on par with restaurants from New York. the ambiance, the drinks, the food - all amazing. i will keep coming here again & again. thanks for being awesome Customshop!
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Consistent Favorite
    Sherylfay
    Dined on 5/30/2014
    We've been enjoying eating at Customshop for a long time and our recent dinner did not disappoint. Chef/owner Trey Wilson manages to create new and exciting flavor combinations, using many local ingredients, including those from his own home garden. We love to bring out-of-town guests to experience the "big city flair" of this neighborhood gem. Notable dishes last weekend were the crispy duck breast with cipollini onion and a tart cherry reduction as well as the pork chop special (which necessitated a doggie bag for taking home leftovers!).
    Special Features:
    fit for foodies, special occasion, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Ratings-Only Reviews
    Based on 43 ratings-only reviews submitted since May 26, 2014
    • Overall Rating4.3
    • Food4.4
    • Ambiance4.2
    • Service4.2
    • Noise LevelModerate
  • The following 486 reviews are from the Customshop reviews archive.
  • Great date night option
    Brunoblake
    Dined on 5/17/2014
    We decided to try something new for our anniversary and we were not disappointed! Excellent atmosphere (eclectic but comfortable), great noise level, intimate service and amazing food! The kitchen uses a lot of local produce (always a good thing!) and is exceptionally creative with the menu. Among our favorites was the burata and beet salad, the ricotta gnocchi, and the black linguine with mint, jalapeno and crawfish. Definitely will be back!
    Special Features:
    fit for foodies, romantic, special occasion, neighborhood gem, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good food but...
    JjthebutcherVIP
    Dined on 5/16/2014
    We waited 15 mins for the server to come take our drink order. Once I went up to the hostess, we were taken care of ASAP. But still frustrating. Very good pork though!!
    Special Features:
    romantic, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Tasty Food and Great Service
    tastyfood
    Dined on 5/16/2014
    Food choices change, quality remains good and very tasty. bread Pudding is some of the best in Town
    Special Features:
    fit for foodies, late-night find, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Mother's Day experience 1st visit
    mytastebudsplaynogames
    Dined on 5/11/2014
    It was good overall. Didn't really surprise nor impress me or make my taste buds dance. The portions were small which is never a problem...,when the food is up to its price standard. I don't believe that was the case. The dish my mom had ordered was great as well as their fish dish but I can't provide any other positive comments yet we had a table of four! And appetizers! And dessert! I feel that the bread and its presentation was shabby, on a white plate and a bit too much much salt for a bread that soft. The main meal could've been served hotter. I mean its a small restaurant on a corner with big prices and having said that, the food needs to make up for what people would drift away from while looking for a location to dine.
    Special Features:
    great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Awesome experience!
    LeahRDVIP
    Dined on 5/9/2014
    Second time dining here and it did not disappoint. Great creative menu. Black linguini was amazing. The tuna was great and cooked to perfection.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Fun restruant with interesting food
    ldreats
    Dined on 5/9/2014
    We enjoyed the food and atmosphere. Great list of small plates, interesting main courses. Very good service.
    Special Features:
    fit for foodies, romantic, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Very unwelcoming
    FoodieVIP
    Dined on 4/29/2014
    My friend I go out to dinner once a week. It was a Tues night and we had a 9p reservation. Upon arrival, our server said they were closing early since they were not busy. He said we would need to order quickly since the kitchen was closing. Needless to say, this put a damper on our experience. All the food we ordered was brought out basically at once. I will probably not return. For the level of restaurant Custom Shop is, this is poor and we were very disappointed. In hindsight, we should have left and gone somewhere else.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • What a menu!
    EatingwellinCharlotte
    Dined on 4/29/2014
    The small plates are exquisite...clams in oxtail ragu, BBQ octopus with lemon jam and pepper aioli. The entrée menu is small enough to be fresh, yet offers enough to please. The crispy duck was cooked with lardons and a tart cherry sauce. Also outrageous was the black linguini with chorizo, crawfish, mint and jalapenos. The perfect amount of bite. Lovely interior, excellent service, and some interesting bourbons. It was money well spent!
    Special Features:
    Fit For Foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Balance....
    OpenTable Diner Since 2011
    Dined on 4/26/2014
    My wife and I celebrated our anniversary at Customshop. I had asked to do a chef's tasting menu to highlight the restaurant's capabilities. We received a 5 course meal that was simply amazing. Each course paired with a recommended wine. Excellent all around. Our waiter explained that the intention of the evening was to present a meal that balanced the palate. Customshop delivered. I would highly recommend the restaurant. Excellent all around!
    Special Features:
    Fit For Foodies, Romantic, special occasion, Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.