Crossroads at House of Blues - Cleveland
Crossroads at House of Blues - Cleveland

Crossroads at House of Blues - Cleveland

  • Dining Style: Casual Dining
  • Website: http://www.houseofblues.com/cleveland
  • Phone: (216) 523-2583
  • Hours of Operation:

    Lunch: Tuesday - Friday: 11:30am - 4:00pm
    Dinner: Tuesday - Thursday: 4:00pm - close, Friday & Saturday: 4:00pm - close, Monday & Sunday: hours vary
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Southwest, American, Southern
  • Executive Chef: Chuck Sekeres
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Beer, Full Bar, Happy Hour, Non-Smoking Restaurant, Patio/Outdoor Dining, Takeout
  • Catering: House of Blues, Cleveland offers catering and private events from 20-2,500 guests.
  • Entertainment: Karaoke Thursday's, Flashback Friday's with DJ's spinning your favorite 80's tunes, local music Saturday's on the Crossroads stage.

Getting there

  • Cross Street: East 4th Street and Prospect Ave
  • Public Transit: The RTA Healthline runs directly in front of the venue on Euclid Ave with a stop within one block.
  • Parking: Valet
  • Parking Details: Valet parking is available on East 4th St and Prospect Ave and on show nights on Euclid Ave in front of our main entrance. There are numerous surface lots in downtown Cleveland along with limited street parking.
A word from Crossroads at House of Blues - Cleveland
Crossroads at House of Blues® is a lively restaurant and bar located on East 4th Street inside the world-famous House of Blues. It features a tantalizing new menu created by celebrity chef and Food Network star, Aarón Sanchez. Enjoy signature dishes such as shrimp & grits, short rib meatball sliders and fire-grilled flatbreads plus some new twists on House of Blues favorites like jambalaya, slow-smoked pulled pork, signature burgers, salads and steaks. It’s food that's bold and classic yet contemporary. Open Tuesday through Saturday, Sunday and Monday hours may vary, Crossroads at House of Blues is truly the place where food, music & art intersect!
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Awards voted by OpenTable diners
  • Diners' Choice WinnerHot Spot
  • Diners' Choice WinnerVibrant Bar Scene
  • Diners' Choice WinnerMost Booked 1000-Point Tables
Crossroads at House of Blues - Cleveland reviews from OpenTable diners
73 reviews since July 31, 2014
Overall Rating3.9
  • Food4
    Service4
  • Ambiance4
    Noise LevelModerate
85% of reviewers would recommend this restaurant to a friend.
good for groups (31)hot spot (27)vibrant bar scene (25)great for outdoor dining (21)special occasion (20)fit for foodies (19)late-night find (18)neighborhood gem (16)great for lunch (15)great for brunch (10)romantic (5)notable wine list (4)kid-friendly (3)scenic view (3)Show More
  • In blues we trust
    JayMink
    Dined on 11/24/2014
    Went with group before CAVS game ... easy for everyone to find something they like on the menu. Always attentive service and quality food. For a corporate chain ... they do it right. Great people watching spot when weather allows patio seating.
    Special Features:
    good for groups, great for brunch, great for lunch, great for outdoor dining, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • CLEgirl
    CLEgirl
    Dined on 11/20/2014
    Took three colleagues to lunch, all who have never been there. Very enjoyable overall - service was great, and very attentive to timeliness. Good food, fab cornbread!
    Special Features:
    good for groups, great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Convenient but ...
    appleVIP
    Dined on 11/15/2014
    With all the great restaurants on East 4th, Crossroads just doesn't measure up. We had dinner there before a concert because it was convenient and I had a coupon. We ordered the spinach artichoke dip as an appetizer. Both appetizers we had (spinach artichoke dip and quesadilla) were disappointingly bland. Burger was ok, but nothing to cheer about. Wish we had gone somewhere else.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • OpenTable Diner Since 2014
    Dined on 11/14/2014
    We've been to HOB for their gospel brunch. Love the Louisiana inspired menu. I had jambalaya and my wife had shrimp and grits. Excellent.
    Special Features:
    fit for foodies, great for brunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • First TIme Experience
    RookieBlue
    Dined on 11/13/2014
    Decided to eat at the HOB before our concert that night just to keep things simple. Food was really good. Some items I never had before and was nervous about trying (didn't want to miss some of the concert). The waiter (George) was very nice and helpful. The tickets for the concert said doors open at 7, I made a reservation for 5:15 thinking and hour for dinner. Probably could have waited until 6.
    Special Features:
    hot spot, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Kim527
    Dined on 11/13/2014
    Fun restaurant. Great time before the show. Very relaxing. Delicious food. Clean, Super friendly service and staff.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • manager issues
    eadgbecowboy
    Dined on 11/8/2014
    We ask manager about sunday brunch and to see if we could get some tickets for gospel brunch..he said he check...he. never returned..oh well I guess 100 dollars is no big loss to them
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • recognition?
    netsrchr
    Dined on 10/29/2014
    Left a message at booking---to recognize the reason that we were coming--that My son just got out of the Marine Corp. AND it was his celebration of his 21st birthday and they didn't even address it. Why leave a message then? Service was great--food and drinks--good....atmosphere good!
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • East 4th is the place to be
    dako420
    Dined on 10/29/2014
    The Cross Roads restaurant at the House of Blues is always good before a show in one of their two venues. The food is fabulous ; and the service is top-notch! Check out their dinner-packages which provide a seat in the arena; or at least take advantage of the pass-the-line option. Either gives you a better vantage point for the show.
    Special Features:
    fit for foodies, good for groups, hot spot, neighborhood gem, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great time!
    HNGGIRL
    Dined on 10/28/2014
    Had dinner before the kids went in to see a show. Food was great and our server- Gentile was awesome! Would definitely recommend.
    Special Features:
    good for groups, hot spot, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Poor Service. Okay food.
    rdb15059
    Dined on 10/28/2014
    Our server was very slow and we overheard him telling the hostess not to seat tables in his section because he didn't feel like being there and it reflected on the service that we were provided. The food was okay but nothing spectacular. Probably would never go back.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Goooood!
    BejayVIP
    Dined on 10/22/2014
    We were greeted and seated promptly. We went with the server's recommendation, and it was an EXCELLENT choice. The atmosphere was vibrant (we went on a Wednesday evening). I would recommend it to my family and friends. I will absolutely go again.
    Special Features:
    good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • HOB concert meal
    Harp
    Dined on 10/22/2014
    Service was very good. Nice for a pre-concert meal and drinks post show.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • HOB Cleveland
    Defiant
    Dined on 10/19/2014
    I always go here before a good concert to grab a bite to eat and a Red Dragon from the bar. The food is always great and the service usually is as well.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Spooky
    Dined on 10/18/2014
    Food was excellent, good selection of wine and liquor. Service was very good and friendly. I would recommend this restaurant very highly.
    Special Features:
    fit for foodies, great for outdoor dining, hot spot, neighborhood gem, notable wine list, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • great intertainment poor food
    MeandHimlove2eat
    Dined on 10/15/2014
    We tried the restaurant for the first time. we had spinach and avocado dip, that was great. we of course had drinks, they where great. Then we got ribs, that where the greatness ends, they where tuff and under cooked. we didn't even say anything to our server because we where going to see the Robin trower concert. we knew we had no time to correct the situation. I was disappointed when my husband told me they where $22.00. If we eat there again I will never spend alot of money on one item. The greatest part of our whole dining experience was our server she was awesome. She was fast, friendly and attentive to us.
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great ambience and food.
    MoBlock
    Dined on 10/13/2014
    Service was a little slow. Love dining there before concerts!
    Special Features:
    great for outdoor dining, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Overall, a great night out
    Jeremys
    Dined on 10/4/2014
    This was our first time going to the house of blues. It was a perfect combination of music, food, and service. I imagined it was going to be loud and crowded, but it was a nice evening. My wife ate a spicy pasta and I had a burger. Both were outstanding. We had drinks after dinner and were not rushed. I highly recommend this place to anyone for any occasion.
    Special Features:
    fit for foodies, good for groups, kid-friendly, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 10/3/2014
    Under cooked chicken. Salad was not right either. Cannot recomend
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Go some where else
    OpenTable Diner Since 2014
    Dined on 10/2/2014
    We chose to dine here before a concert at the House of Blues. While the food was not bad, we left disappointed. Would not recommend.
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Service stinks and food was "ok".
    luvlymsem
    Dined on 9/27/2014
    After seated, we waited 10 min before our server came over to take our drink order. After we rec'd our drinks, we ordered our appetizer & dinner. Our server went on about the new menu created by Aaron Sanchez and how delicious the meals were. We had the spinach & artichoke dip - blah! I've had much better at TGIF's! My husbs ordered the spicy chicken penne pasta & I ordered the Grilled Chicken. Both were just "ok" There was no spice to the pasta. Our server only came back to our table twice after we rec'd our food - once to ask me if I needed another water. (she ignored my husbs empty drink) the 2nd to drop off the ck. She turned around 3 min later & grabbed it & walked away - we hadn't even paid!! Total ditz! Won't be going back!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Amazing!!
    MamaBear22
    Dined on 9/13/2014
    The wait staff was knowledgeable, very pleasant and right on top of all of our needs. The food was delicious and well presented. Definitely an experience I would enjoy again!
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, hot spot, neighborhood gem, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great first anniversary!
    HappyCamper
    Dined on 9/9/2014
    I purchased the dinner voucher before the Afghan Whigs show for my husband for our first anniversary gift. I would very much recommend it to anyone. The server was great, treated us like royalty (I cannot remember her name!), the host and hostess were great as well. Very friendly and accommodating. They made our first anniversary something to remember. Thank you!
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, hot spot, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Dinner! Great Atmosphere
    LindaBear
    Dined on 9/5/2014
    Love going here! Especially when we are able to eat outside. The whole area is so trendy. And the food and service is great!
    Special Features:
    fit for foodies, great for brunch, great for lunch, great for outdoor dining, hot spot, late-night find, neighborhood gem, notable wine list, scenic view, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Pre-Concert Food/Refreshments
    Cups
    Dined on 9/5/2014
    Great place to go before a show at the House of Blues. Spend $40 and get into the show 15 minutes before the main gate. Great to take advantage of front row stage or balcony seats.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great place!
    CountryUSA
    Dined on 8/23/2014
    This was my second time to have dinner at Crossroads at The House of Blues and I really enjoyed it! It is just a perfect place if you want to enjoy downtown dining right in the heart of where the action is. I would definitely recommend this place to my friends and co-workers. My dinner was excellent and the customer service was exceptional.
    Special Features:
    good for groups, great for outdoor dining, special occasion, scenic view, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Tasteless
    Luv2eatVIP
    Dined on 8/15/2014
    I hated my food. I had the Buttermilk Fried Chicken. It was crunchy but tasteless. No seasoning at all. I was so disappointed. I did tell the manager to let the cook know that there are more seasoning available other than just salt/pepper. I wouldn't recommend that dish at all. My husband had the Spicy Chicken Pasta and the Pork Sliders for an appetizer. Pasta was ok, Sliders were good but you only get 2 for $10.99. I wasn't expecting it but the manager did take something off our bill. However, I'm a one and done type of girl. If you can't get it right the first time, that's it. I did tell the manager would never come back. They have made my list.
    Special Features:
    great for outdoor dining
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good service, but the food was not
    KatyPerryfan
    Dined on 8/14/2014
    We were pleased that we were able to get into the restaurant earlier than our reservation. Hosts and waitresses were very pleasant and attentive, however the food was not very good. Spicy chicken pasta had a very strange taste to it and pulled pork sandwich had a lot of fat in it. To top it off there was a hair in my drink. Great location for pre-concert meal, but believe they need to revamp their menu and improve quality of food.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Great group outing
    MarcieL
    Dined on 8/12/2014
    We had a company lunch here and were extremely well taken care of! Our group was 16 and we had 2 awesome servers in our own room. They timed everything perfectly from appetizers to desserts. Food was excellent!
    Special Features:
    good for groups, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • food is amazing
    justmarried
    Dined on 8/3/2014
    While the service started out slow, the manager more than made things right. The artwork and overall experience was amazing. Everyone was so friendly especially Ashley, the foundation room bartender. Everyone knew and shared the history of the building and decor which made the ovrrall experience truly wonderful.
    Special Features:
    great for brunch, fit for foodies, great for outdoor dining, romantic, special occasion, great for lunch, scenic view, neighborhood gem, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Spot, Great Service
    OpenTable Diner Since 2012
    Dined on 8/3/2014
    Really enjoyed the experience, we were late for our reservation but they still accommodated us. Server George was great, kids enjoyed their means and lobster macaroni was awesome.
    Special Features:
    good for groups, great for outdoor dining, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • First time eating there
    Hamburglar
    Dined on 8/2/2014
    I've been to many shows at HOB but never ate there. Food options were very creative and well described, something for everyone on the menu. Only issue was after being seated by hostess, we didn't get a glass of water or offered a drink for 20 mins. I went to the bar to get my own drink since I was tired of waiting. Once we had a server everything went fine after that. Food was very good and portions were quite large. I would eat there again with hope that the initial service was a mistake.
    Special Features:
    great for brunch, kid-friendly, good for groups, great for outdoor dining, great for lunch, late-night find, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Food Very Good - Ribs A+
    OpenTable Diner Since 2009
    Dined on 8/1/2014
    ribs & beans were excellent. other food ordered was also equally delicious. service wise it was tough. our waiter was super challenged from the minute we got there. i get that everyone is entitled to a bad day, having been a former food service employee (1st job washed dishes) i like to give wait staff a break. he took about 15 mins to get us drinks & another 10 mins to take our order. while he apologized, his effort didnt improve. he was so bad other wait staff helped us. if i didnt know any better it almost felt like we were profiled (being caucasian) but again, the dude was probably just having a bad day so we took no offense. what was annoying was we tipped him 17% he didnt deserve yet he didnt even say thank you or good night.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Ratings-Only Reviews
    Based on 40 ratings-only reviews submitted since July 31, 2014
    • Overall Rating4.2
    • Food4.3
    • Ambiance4.1
    • Service4.2
    • Noise LevelEnergetic
  • The following 233 reviews are from the Crossroads at House of Blues - Cleveland reviews archive.
  • Not as good as expected
    OpenTable Diner Since 2009
    Dined on 7/31/2014
    It was 1,000 points to eat here.They wanted to seat us outside. We were fine with this but the reservation list was inside sothe host said he would check us in. He walked away, never entering the restaurant. When the waitress came, we told her & she said she would make sure they knew so that we would get the points. The food took forever, the Manager came out and apologized but nothing else. 2 days later I receive an email from Open Table stating that I was a "no show" for my reservation & next time I need to cancel. I had to go through loops to get it straightened out including leaving a message on the managers voice mail asking him to call me back in which he never did. I do not recommend this restaurant if you are an open table member.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • fun place
    OpenTable Diner Since 2014
    Dined on 7/30/2014
    It was a fun reasonably priced meal prior to going to the Cleveland Indians baseball game. Good location downtown.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great times
    RockingMom
    Dined on 7/30/2014
    I took my daughter and her friends to dinner before the Jesse McCartney concert. All of our dinners were delicious! Great atmosphere. Had a great waiter and will definitely go again. Thanks for great service and food!
    Special Features:
    kid-friendly, good for groups, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Excellent
    RenoTrip
    Dined on 7/26/2014
    The "Blues" was fantastic, food was phenomenal, music from Pete "Big Dog" Fretters was exceptional and the atmosphere was super. Can I say more.... Thank you for a wonderful evening.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, late-night find, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Seated on time.
    Hungry
    Dined on 7/26/2014
    We got to the restaurant about ten minutes late but they seated us immediately. The waitress and the food were both very good.
    Special Features:
    kid-friendly, fit for foodies, late-night find, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Huge portions
    luvs2eatout
    Dined on 7/26/2014
    The waitress was very friendly. Sat outside and got to people watch. Good food and huge portions! Ended up taking half of the food home.
    Special Features:
    great for outdoor dining, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent Outdoor DIning
    Stroller
    Dined on 7/24/2014
    Great way to enjoy a warm Cleveland summer evening. Friendly and efficient wait staff. Excellent food. My guests enjoyed themselves.
    Special Features:
    good for groups, great for outdoor dining, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.