Copelands of New Orleans
Copelands of New Orleans

Copelands of New Orleans

  • Dining Style: Casual Elegant
  • Website: http://www.southlakecopelands.com/
  • Phone: 8173052199x
  • Hours of Operation:
    Breakfast: Monday - Friday: 6:00am - 10:00am, Saturday - Sunday: 7:00am - 10:30am
    Sunday Brunch: 10:30am - 3:00pm
    Lunch: 11:00am - 4:00pm
    Dinner: Sunday - Thursday: 4:00pm - 10:00pm, Friday - Saturday: 4:00pm - 11:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Dessert, Steak, Creole / Cajun / Southern
  • Executive Chef: Jerry Keomanivong
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Entertainment, Full Bar, Late Night, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Private Party Facilities: Copeland’s Southlake offers a private dining experience located off of our main dining room. The private space can be arranged in several different seating arrangements with one wall offering our cellar wine cabinets. We offer our full menu as well as custom designed menu options for our groups. We are able to accommodate your Audio Visual needs with our onsite AV department as well.
  • Private Party Contact: Devin Rackham 8173052199x
  • Entertainment: We offer live music Wednesday and Thursday evenings 6pm-10pm and Friday and Saturday evenings 7pm-Midnight. Check out our entertainment calendar on our Facebook Page.

Getting there

  • Cross Street: Federal
  • Parking: Public Lot
  • Parking Details: Complimentary Valet Parking is available at the Hilton Southlake Front Entrance.
A word from Copelands of New Orleans
Copeland’s of New Orleans serves an authentic, hometown New Orleans taste and ambiance to guests who enjoy truly exceptional food and hospitality. Our casually festive atmosphere combines New Orleans flavor and comfort with upscale sensibility. From the Creole favorites that embody the heart and soul of Southern Louisiana, to our flavorful takes on seafood, pasta, salads, Prime steaks and desserts, we offer something for everyone.
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Copelands of New Orleans reviews from OpenTable diners
24 reviews since July 2, 2014
Overall Rating4
  • Food4.2
    Service4.1
  • Ambiance4.1
    Noise LevelModerate
76% of reviewers would recommend this restaurant to a friend.
fit for foodies (10)good for groups (8)romantic (7)vibrant bar scene (7)great for brunch (6)special occasion (6)kid-friendly (4)great for outdoor dining (4)hot spot (4)great for lunch (2)notable wine list (2)late-night find (2)neighborhood gem (1)scenic view (1)Show More
  • Attention to Detail lacking
    LifeIsGood
    Dined on 10/10/2014
    This evening was meant to be a special occasion for my friend's 50th birthday. I noted that fact when I made the reservation. Not a single word was said about her birthday....no mention of it, no celebratory dessert, nothing. We were also seated immediately behind the bar area with only a curtain separating us. The noise level was LOUD. The food, however, was delicious and plentiful. The pumpkin bread pudding was the highlight of my meal.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Not bad!
    Windprince
    Dined on 10/4/2014
    Went for a night out with friends. Atmosphere was good, food was good, music was not that great, and the server seemed distracted.
    Special Features:
    good for groups, late-night find, notable wine list, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Food divine-Service disaster
    jboffthehook
    Dined on 10/4/2014
    30 minutes after sitting down we did not have drinks in front of us. The server had no idea about the menu, what she did know she memorized 10 minutes before and couldn't answer any questions. When she left she was gone, gone, gone. 20 minutes later she would show back up with our request of drinks or whatever. Once the manager was involved in became a little better. The food though was fantastic. If they get the service fixed, this place is awesome.
    Special Features:
    fit for foodies, great for lunch, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Awesome
    yummyfood
    Dined on 9/28/2014
    We had the Sunday brunch buffet and it was delicious and our service was outstanding
    Special Features:
    great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Excellent Service!
    OpenTable Diner Since 2012
    Dined on 9/20/2014
    Trevor was an EXCELLENT server! He knew his product and made on point suggestions! BEST server I've had all year!!
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Horrible!!!
    Foodiegirl
    Dined on 8/24/2014
    Had dined here several times previously and had been very happy with the food and the service...not sure what happened but this visit was horrible! Service was about the worst I've ever experienced anywhere and the food was just bad. For one member of our party, his food was so overly salted it was inedible! This was especially frustrating since this was to be a very special celebration for my mother-n-laws 85th birthday. All that was offered by the Service Manager was 2 comp desserts ,15 % off the check and a free appetizer on next visit...like I would ever go back...NOT! If I could give less than one star in all categories, I definitely would!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food quality
    Juju
    Dined on 8/8/2014
    We have memories of elegant dining and tasty food at Copelands. Sadly, things have changed. Bar has taken over the restaurant. Too noisy. Food taste and quality is not the same.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • great
    Kuddos
    Dined on 8/2/2014
    Our waiter Connor was outstanding ! He was very knowledgeable of the menu. Our meal came out in record time.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • New Orleans meets Texas
    OpenTable Diner Since 2014
    Dined on 8/2/2014
    We were quickly seated. Service was great. Price was right. What else can you ask for? A+
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great food
    Bendy
    Dined on 7/19/2014
    The food is excellent. The gumbo is delicious! They also have smaller portion menu items if you aren't that hungry or want to share.
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • No Fire Brulay
    MrTiggar
    Dined on 7/12/2014
    Everything about Copelands was good. The ambiance was nice, the food was great and our server was very knowledge concerning his business. The only negative was the Creme Brulay, because of fire hazards & city codes they could not set it on fire. So my was a little disappointed.
    Special Features:
    fit for foodies, good for groups, great for brunch, neighborhood gem, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 13 ratings-only reviews submitted since July 2, 2014
    • Overall Rating4.2
    • Food4.2
    • Ambiance4.3
    • Service4.3
    • Noise LevelModerate
  • The following 116 reviews are from the Copelands of New Orleans reviews archive.
  • Crowded
    Michele
    Dined on 6/29/2014
    This place is a zoo for Sunday brunch. Very crowded with buffet tables set up in every available walking space. And they will not honor Open Table reservations.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • OpenTable Diner Since 2009
    Dined on 6/27/2014
    Great food but very dissappointing atmosphere mostly due to not being able to be seated in the actual dining room. With reservations for 4, and a 30 minute wait beyond our reservation time, we thought we would have been able to enjoy the atmosphere of the dining room.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • OpenTable Diner Since 2007
    Dined on 6/27/2014
    Food was hit and miss. Not consistant. Didn't get the impression that this is a from scratch kitchen. If it is, it doesn't taste like it.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Outstanding food & service
    OpenTable Diner Since 2012
    Dined on 6/17/2014
    Our monthly ladies luncheon group met here & it was perfect. They seated us in a quiet area so that we could talk with ease. The food was excellent and the service was amazing. We all decided we wanted to return again for another visit. Really great food.
    Special Features:
    great for brunch, good for groups, romantic, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Mediocre Food for a Pretty Penny
    positivelypanda
    Dined on 6/15/2014
    We had the brunch buffet on Father's Day. The breakfast foods were all cold and tasteless, the desserts were dry, and the lunch foods left much to be desired. For such an expensive buffet, you'd think the food would be better. Not worth the money.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Back for More
    JessiAnn11
    Dined on 5/2/2014
    I love the shrimp alfredo with crab cakes and so I was back for more. I just have to gamble on whether I'll be seated near a noisy child and the live music that night was SOOOO loud I could barely hear anything, which I hated, but the food was good, so I need to figure out a better time to go.
    Special Features:
    special occasion, Vibrant Bar Scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • we loved it
    Jonny
    Dined on 4/20/2014
    This was our second visit and we enjoyed it as much as the first. We went valentines and had an excellent date. This time we took the family out around brunch time and were surprised by a fantastic brunch buffet. Well cooked and seasoned with a huge selection to choose from. It was a little pricey but well worth every penny. We'll keep returning to this place!
    Special Features:
    Great for Brunch, Kid-Friendly, Fit For Foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Buffet not what it used to be
    RobG
    Dined on 4/20/2014
    We visited for the Easter brunch buffet, though they offer Sunday brunch every weekend. The food was good enough, but the service was very slow, and it was not as crowded as it has been in previous visits. They did not have many "breakfast" offerings, but all of the food was quite good. I would recommend for the food, but with a warning that service is exceedingly slow.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • GmanVIP
    Dined on 4/20/2014
    Nice Easter Brunch. Ignore the mixed reviews. Yes the servers are very young and not very polished. Yes the vibe is a freeway hotel restaurant. But the food was good and the deserts were truly delicious. It's not the Mansion but it's not Dennys either. Go and enjoy.
    Special Features:
    Great for Brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Easter Brunch
    ColleyvilleDeanVIP
    Dined on 4/20/2014
    We were 7 in total reservations were made at least 5 weeks in advance we are seated on time however there is no highchair although it was listed on the reservation we were offered a booster seat w/ no straps & told when a highchair became available it would be brought to us we never saw received a highchair the food although a buffet was great large selection of breakfast fare and nice selection including Cajun favorites for lunch I would have liked to seen more dessert choices but the choices we did have were good service at the table was very good aside from not being provided a highchair I would recommend this as a destination for Sunday Brunch.
    Special Features:
    Great for Brunch, Neighborhood Gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Fabulous birthday lunch!
    Sheryl
    Dined on 3/22/2014
    This was my second time visiting this restaurant. Each time, the service and food have been impeccable!
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Worst service hands down
    OpenTable Diner Since 2005
    Dined on 3/11/2014
    This was the worst service I have seen in a long time. We could not wait to leave, which was unfortunate since we were celebrating a special occasion with out of town guests. It is difficult to stomach that this kind of service is attached to Hilton hotel or in an affluent town like Southlake. It was truly unacceptable. Unfortunately, the server was simply ignorant and lacking in training of basic food service...seems like he should have been the bus boy, not server. This was our first time dining at Copelands...and LAST! We had doggie bags, but I wanted no parts of taking them home, as I did not want to recall the experience...that bad!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Brunch was ok
    Cindy
    Dined on 3/9/2014
    Came here on Sunday for lunch and they offered a brunch buffet. The dining room was remodeled and much smaller as they expanded the bar area. We tried the brunch buffet and lots of things were picked over and empty. Had to wait for them to replenish the food items. Omlette station was good. Service was a little slow and plates were not cleared timely and drinks were not filled timely either. I will probably not try the brunch again, not worth it. The quality of the food is probably better if ordered from the menu.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great food, but OK service
    NaturalPeachVIP
    Dined on 2/26/2014
    Food was amazing!! The server was not attentive to wanting more water, or receiving menus again for dessert selections. Just not the best or worst.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • We had a free night so decided
    DHumbert
    Dined on 2/21/2014
    We had a free night so decided to go to Copeland's. We've been before and have never been disappointed. The food and service were great. We enjoyed our evening.
    Special Features:
    good for groups, romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Expensive, but worth it!
    NatDeK
    Dined on 2/14/2014
    Amazing for special occasions, Copeland's was nice and quiet. Perfect for Valentine's Day! Although it was a little far from Dallas the scene/feeling and food was worth the drive!
    Special Features:
    notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Disappointed
    OpenTable Diner Since 2006
    Dined on 2/14/2014
    I've been to Copelands in New Orleans & this location just doesn't measure up. Was more than just a little disappointed.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Thoroughly enjoyed!!!
    StylingDiva
    Dined on 2/14/2014
    My sweetie and I had a great time for Valentine's Day. He love to cook so he is a self proclaimed food critic, LOL, but he was very pleased with the food, service and ambience at Copeland's
    Special Features:
    fit for foodies, vibrant bar scene, great for brunch, notable wine list, romantic, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Fun Special Occasion
    42five0
    Dined on 2/14/2014
    We chose Copeland's for several reasons: Great food Fun time with friends Ease of reservation (even on Valentine's night) Location Value Our steaks were great, the pasta dishes were outstanding and the dessert was made to order. Excited to go back for the full menu. The highlight of our experience was our waitress, if you go, ask for Monica and get ready to tip well because she deserves it
    Special Features:
    vibrant bar scene, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Valentines Trip
    DallasHacker
    Dined on 2/12/2014
    Over all great resturnant, not a whole lot more to say except our Server Jordan was awesome she took very good care of us and made sure we had every thing we needed. Great place it is my Girlfriends favorite resutraunt and I understand why, it was a 45 min drive eah way for us and worth every Mile. Thanks
    Special Features:
    good for groups, notable wine list, romantic, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Constitency good Cajun food
    rambler
    Dined on 1/17/2014
    Copeland's is one of the best and most consistent Cajun restaurants in the metroplex. Having spent five years working in The Big Easy, I developed a taste for fresh and spicy seafood. On our last date night, my wife and I split the appetizer Sampler Platter, (Artichoke & Spinach Dip, Bayou Broccoli & Al’s Cajun Popcorn Shrimp) all three were good but the Broccoli was outstanding. For our main course, we also split the Crabcakes and Shrimp Alfredo. They brought the meal out on two plates (nice touch) but substituted the Crapcakes for stuffed shrimp. When we notified our wait person, she was quick to bring out additional Crab cakes. Although they were cold, we were both too full to eat them anyway. They made an excellent lunch Sunday.
    Special Features:
    fit for foodies, romantic, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great food and service, but...
    Chatan
    Dined on 1/10/2014
    The food was great, and the wait staff service was fantastic. My one complaint has to do with the host experience at the front of the restaurant. We had a reservation for 5 people scheduled for 7:00pm. We arrived at 6:55pm, and informed the hostess that we had a reservation. I then heard the other hostess (Vannah) say, under her breath, "we just gave their table away". Plenty of confusion ensued, and in the end we waited an extra 10 minutes to sort it out. Even then, when we where told the table was ready, we seemed to wander a bit before finding a table to for our party. Makes you wonder what the point of the reservation was...
    Special Features:
    fit for foodies, good for groups, vibrant bar scene, great for brunch, notable wine list, late-night find, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Service as an EXTRA STEP!
    criticdiva
    Dined on 1/5/2014
    Copeland's Sampler Platter was a must have for me. Before Jordan could get my drink order I was ready to order. It is simply delicious. I think it goes without saying this was not my first visit and the menu has so much to offer; nevertheless, my prior visit was so memorable of how well satisfied my palate was I repeated my entrée as well. It was grilled chicken with jasmine rice and creole sauce that is only 470 calories.
    Special Features:
    good for groups, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Poor Service
    OpenTable Diner Since 2009VIP
    Dined on 12/26/2013
    We were seated and totally ignored for 20 minutes while everyone around us were taken care of. We had to move and sit by the bar to even get service.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Bad Christmas
    Ronw73
    Dined on 12/25/2013
    At my scheduled 6:30 arrival I was told the kitchen wait time was 90 minutes. The drink order was wrong twice and my waiter brought my martini twist in his bare hand. Portions were smaller and they were out of key items. I have never been so disappointed with Copelands
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Christmas Dinner
    dinner42
    Dined on 12/25/2013
    We choose to go here for two reasons, they were open on Christmas Day and the menu that was online sounded awesome. When we got there, they were behind in the reservations. They had a limited menu, which was disappointing. I do believe that dinning there on a different day other than Christmas, I would have given it a higher rating.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Christmas Dinner - 2 Hours Later
    BrianBarton
    Dined on 12/25/2013
    My wife and I love Copeland's of New Orleans and were excited to go there for Christmas dinner. We made our reservation through OpenTable for 5:15pm. We arrived ahead of time and were told by the hostess that the kitchen was backed up and are on a 2 hour wait. Very disappointing considering we made a reservation. Our server was very apologetic even though the situation was out of her hands. Food was very good. Manager came to our table later and assured us this was not the norm and offered to make it right. Still love the food here and will be back.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Total meltdown
    Yankeecat
    Dined on 12/25/2013
    We arrived a few minutes early for our reservation and were seated immediately. Then the fun began. An hour later we had no food and no one in our dining area did either. We were never offered an explanation for the hour and a half delay other than, "It's crazy in the kitchen." Unfortunately there was no place to go as it was Christmas Day. Once the food arrived it was good, but not good enough to makeup for the ridiculous delay. I won't be dining here again anytime soon, especially on a special occasion .
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • First Time; Not Impressed
    KimP
    Dined on 12/25/2013
    We decided to get a light lunch on Christmas morning and Copeland's was one of the few restaurants opened in the Dallas area. We had a reservation and was quickly seated upon arrival. The waiter came, got our drink order and later returned to take our food order. The waiter kept returning to assure us our food was coming; however, it was over 30 min before the food came. He FINALLY offer us biscuits after about 20 min but it seemed customary with other guests. Others who arrived after us (with a different waiter) received their food before ours which was simply gumbo and shrimp Alfredo (how long could that take?) The food was warm upon arrival as if it has been sitting for awhile. To say the least, that was my first and last time.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.