Chart House Restaurant - Jacksonville
Chart House Restaurant - Jacksonville

Chart House Restaurant - Jacksonville

  • Dining Style: Casual Elegant
  • Website: http://www.chart-house.com/
  • Phone: 9043983353x
  • Hours of Operation:
    Dinner: Sunday - Thursday: 4:30-9:30pm, Friday - Saturday: 4:30pm - 10:00pm; Happy Hour: Every Day: 4:30pm - 7:00pm

  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Steak, Seafood
  • Executive Chef: Alex Medina
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking Restaurant, View, Wine
  • Private Party Facilities: We can accommodate private banquets during our daytime hours in our dining room. We can also accommodate parties up to seventy five semi-privately in our dining room. We are a favorite location for rehearsal dinners.
  • Private Party Contact: Jeff Laver 9043983353x

Getting there

  • Cross Street: Prudential Drive
  • Public Transit: Downtown Tram
  • Parking: Private Lot
  • Parking Details: We have a spacious parking lot available right in front of the restaurant.
A word from Chart House Restaurant - Jacksonville
Located on the south bank of the St. Johns River, Chart House offers a panoramic view of the downtown skyline. The unique architecture combined with the beautiful setting has delighted diners for more than 25 years. Since 1961, Chart House has been dedicated to providing the ideal dining experience. With 27 historic, waterfront & showcase locations across the U.S., Chart House offers spectacular views & exceptional service that you’re sure to enjoy. From top-of-the-catch seafood to succulent steaks, our renowned chefs have tailored a menu to complement local cuisine while introducing a hint of the exotic. Choose from our famous entrées such as Snapper Hemingway, Shrimp Fresca & our slow roasted Prime Rib. We also offer a daily selection of fresh fish, an extensive collection of fine wines & whiskies, & decadent desserts like our famous Hot Chocolate Lava Cake.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerRomantic
  • Diners' Choice WinnerScenic View
  • Diners' Choice WinnerSpecial Occasion
Chart House Restaurant - Jacksonville reviews from OpenTable diners
121 reviews since June 22, 2014
Overall Rating4.2
  • Food4.2
    Service4.4
  • Ambiance4.4
    Noise LevelModerate
81% of reviewers would recommend this restaurant to a friend.
scenic view (92)special occasion (76)romantic (68)good for groups (37)fit for foodies (27)notable wine list (24)neighborhood gem (18)vibrant bar scene (13)great for brunch (11)great for lunch (10)late-night find (10)hot spot (5)kid-friendly (3)great for outdoor dining (3)Show More
  • Not Likely Again
    HodgesVIP
    Dined on 10/15/2014
    Got there really early, to celebrate my girlfriend's birthday, so we'd be in and out before the happy hour bar crowd really escalated. Service, ok. Food, ok. Patrons that bar attracts--not so much. While we were waiting to be checked out another patron hovered all over us, even after we told him he could have our seats in a matter of minutes. Apparently that wasn't good enough for him. I had a box of (birthday items) and my handbag on the stool next to me (which was wedged up into a pole so not a viable seat for anyone comfortably) and he insisted I move them so he could take the stool despite the fact we were seconds away from vacating the 2 comfortable stools we were in. No need to return and endure obnoxious
    Special Features:
    scenic view, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • vkmlaw
    OpenTable Diner Since 2014
    Dined on 10/11/2014
    Disappointed. Have eaten at Chart House JAX many times in past but not since May 2013. The restaurant has definitely fallen on hard times. Virtually empty on a Saturday night. Old, musty atmosphere. Will not return to this location.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointing Service (not food)
    beachformimi
    Dined on 10/10/2014
    The Chart House has long been one of our favorites. We had reservations at 5:30. We were seated quickly & greeted promptly. Our drinks then took 15 min to be delivered. We quickly placed our dinner order and let them know we had a show to get to. The salad bar is one the main attractions so we all ordered it, 2 of us were only to have apps for dinner, the other 2 entrees. The apps & 1 meal came. The 4th never showed. The server came over twice & asked if we were missing anything & we kindly stated 1 meal, twice. Finally, the manager came over as the 3 of us were finishing our meal. He went to the kitchen and got the meal in 3 minutes. Because of this, we missed the start to our show. Irritating for the quality expected from The Chart House.
    Special Features:
    fit for foodies, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Not so great
    Linda
    Dined on 10/4/2014
    The salad bar was definitely not up to par. The lettuce need to be refilled and was left empty the entire time we were at the restaurant. When we left it was still empty, 1 hour later.... Food arrived slightly warm at best. We were starving at this point and decided to it was not worth the time it would take to have it warmed. Which would have been the microwave I am sure. We have been here several times before and this was not one of our better visits.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • An Evening to Remember
    Nite2remember
    Dined on 10/4/2014
    We had a wonderful evening. The service by Maureen (Mo) was wonderful. She was attentive but with no interruption. The reservation request was honored by having a quiet corner for us yet it had a full view of the river. My request was due to my disability. There was no hesitation fulfilling my request. The service was smooth and the lighting was elegant and romantic. The decor was lovely and eye pleasing. It was a clean and smell free environment. We received a personalized copy of our menu as a memento to remember our dining experience. It was a magical night.
    Special Features:
    good for groups, great for brunch, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Visiting area for special occasion
    Snapounds
    Dined on 10/4/2014
    We started off with the best of soup (lobster bisque was our fav) and the shrimp & artichoke melt appetizers, breads come automatically. Our main courses: the dynamite mahi mahi with coconut rice (really good) and my husband had the wasabi tuna (which was great). We both tried a cocktail we had never had and really enjoyed. At the end of our meal we shared the suggested chocolate dessert that was ordered at the beginning of the night because it's made to order and takes 30 min to cook. Even though we had no room left in our stomachs we managed to eat more than half of it because it was so delicious. And then topped it off with two espresso's. The entire meal was amazingly wonderful and the atmosphere was very nice. Highly recommended!!
    Special Features:
    neighborhood gem, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • good value
    maportsVIP
    Dined on 9/30/2014
    very good food at reasonable prices. the happy hour at the bar is very good.
    Special Features:
    good for groups, neighborhood gem, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • First time diner
    OpenTable Diner Since 2014
    Dined on 9/23/2014
    The food and drinks were great. Seating with reservation was prompt. Service was a little slow but may have been due to the large convention crowd. Interior design was very interesting and helped offset the less than wonderful exterior view which looked like we were overlooking an abandoned shipyard.
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Special Occasion
    datenightfolks
    Dined on 9/21/2014
    We always choose Chart House when we have a special occasion or an event that is downtown. This time the quality was not quite up to par, things were just a bit off. We ordered calamari which came out under cooked. When we brought it the waiters attention, they quickly replaced it with another order. The mixed grill was good but only 3 shrimp, one crab cake and a piece of salmon which was over cooked. Like I said, just a bit off, hopefully things will get back to normal.
    Special Features:
    scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • DNL Logistics President
    liny
    Dined on 9/19/2014
    We had a great dinner and the managers went out of their way to make it that way
    Special Features:
    good for groups, neighborhood gem, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Family Dinner
    hhidineVIP
    Dined on 9/19/2014
    We took our son out for a first time dinner at Chart House. We are pleased with this location. The server was new and has some learning to do.
    Special Features:
    good for groups, hot spot, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Always Good
    dtwinjax
    Dined on 9/18/2014
    I always love eating here - food and service are great (esp. seafood) and view over water and downtown awesome! Don't know why they are rarely crowded. Thanks again!
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • WOW!
    jafco13
    Dined on 9/14/2014
    I was impressed with how quickly we were seated and right at the window to overlook the river. Then the wait staff was very nice. Ryan our waiter was a real gentleman. The food was fantastic! The chef coming out at the end of dinner was unexpected and very pleasant; thank you to Damien for a very tasty dinner!
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, late-night find, neighborhood gem, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • liny
    Dined on 9/13/2014
    This restaurant was excellent the view was great the food was excellent the service was really good the drinks were good and the restaurant itself is beautiful. It has a fountain and stone walls with some really beautiful woodwork the tables were set up very nicely it was a great experience.
    Special Features:
    good for groups, great for lunch, kid-friendly, late-night find, neighborhood gem, romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • dinner
    FreeDinnerVIP
    Dined on 9/12/2014
    I recommend the seafood. I do not recommend the beef or Prime Rib. Great Place for a long time.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • diningmaven
    Dined on 9/12/2014
    A unique and lovely space in which to dine with a beautiful view of the St. Johns River and the Jacksonville skyline. The food and drinks are well prepared and the service spot on. It is way above average for a chain, but should not be confused with fine dinning.
    Special Features:
    neighborhood gem, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • fabulous salad bar
    special4us
    Dined on 9/10/2014
    We love Chart House and have spent many special occasions there and they always make it memorable. Love the menu with our anniversary date on it with best wishes. We've enjoyed them for so many years and hope to keep doing so.
    Special Features:
    good for groups, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • OpenTable Diner Since 2012
    Dined on 8/31/2014
    We thoroughly enjoyed our dinner celebrating my wife's and brother-in-law's birthdays. Our server 'Mo' did a fantastic job in meeting our drinks and dining needs always with a pleasant smile and demeanor. We've always enjoyed coming to the 'House' because of the great service!
    Special Features:
    good for groups, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Very Enjoyable Evening
    Soccermom
    Dined on 8/30/2014
    As always, the Chart House delivered. This is restaurant we can count on for great food, excellent service and a nice atmosphere.
    Special Features:
    notable wine list, romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Outstanding customer service.
    JaxTonya
    Dined on 8/28/2014
    Outstanding service. Well worth the money. Would highly recommend
    Special Features:
    romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • ok
    Alex
    Dined on 8/27/2014
    Food was ok as compared to other Chart House restaurants. Have had better in Ft. Lauderdale and Melbourne.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Love the chart house.
    wbt90
    Dined on 8/24/2014
    A wonderful romantic setting, with great food and atmosphere. The chocolate dessert is to die for.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Birthday Celebration
    LauraVIP
    Dined on 8/24/2014
    Our hopes were to be outside on their deck but 20 some knot winds wouldn't let us. If one lives In Jacksonville and wants a good dinner on the ocean, this is one of the few choices that exist and is the best. Our party of eight was well taken care of and all enjoyed their appetizers, dinner and desserts. It was my birthday so I choose The Reef having eaten there may times with hopes of better weather and an outside table. None of the other three coupes had been to The Reef before but they will be returning. It is a pretty drive along AIA.
    Special Features:
    great for brunch, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, great for lunch, scenic view, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Amazing
    OpenTable Diner Since 2014
    Dined on 8/23/2014
    The food was amazing, my girlfriend never finishs her plates if I take her out. The food was that good. She ate every bite. We shared the crab cake and it was wonderful. All meat no filling. And the parking was a nice bonus
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • OpenTable Diner Since 2012
    Dined on 8/22/2014
    We had another great experience there. The eatupdowntown menu had good choices and was delicious!
    Special Features:
    special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • As good as I remembered
    tjax
    Dined on 8/21/2014
    We haven't been to the Chart House in a long time. We took advantage of the "Eat Up Downtown" special. I ordered the Clam Chowder for appetizer and the Cod for entrée and we both the Mud Pie (the only choice) for dessert. My fiancé ordered the Gazpacho for appetizer and the Herb crusted salmon for her entrée. We enjoy sampling each other's choices and it was all fantastic. During the meal, the chef (Damien I think) came out and asked our opinion of the food. His doing this was easy, but very impressive to us. We only wish there was something we could have ordered instead of one of the Mud Pies. That was a lot of sugar at the end of the meal for both of us. I later wondered if we could have gotten another appetizer instead.
    Special Features:
    fit for foodies, romantic, special occasion, great for lunch, late-night find, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2012
    Dined on 8/19/2014
    Had dinner with 3 of our neighbors. Everyone loved it !
    Special Features:
    fit for foodies, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Chart House JAX
    ChartHouse
    Dined on 8/19/2014
    Reservation was honored. Escorted quickly to our table. Happy Hour was going at the Bar area, many people enjoying the location. Very noisy in the Bar area, but noise was filtered out as we arrived at our Table. Décor was elegant, but the early 60's design is becoming faded. Glass windows face the River - beautiful views are blocked right now with construction of new Southbank. But beautiful. Windows are in need up replacement/updating. Copper accents also in need of cleaning/repair/brightening. Server was excellent, quick, and entertaining. Floor Manager and Head Chef stopped by to check on our meal. We thoroughly enjoyed our meal here.
    Special Features:
    good for groups, romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Patricia
    Dined on 8/18/2014
    Food not as good as usual. Clam chowder had very few clams and was very salty. Not offered the Early Dining menu nor the "Eat Up Downtown" menses until we asked for them.
    Special Features:
    vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Excellent view happy hour/dinner
    LuvthisplaceVIP
    Dined on 8/17/2014
    Loved the happy hour drinks. Grouper and snapper were excellent along with stags leap Chardonnay!!
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, scenic view, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great for a special evening
    Bobbid
    Dined on 8/16/2014
    My husband and I love to go to the Chart House to celebrate special occasions. This weekend we celebrated his birthday with a wonderful meal, great view and outstanding service. What I loved most about it was that I could enjoy an incredible tomato salad and one of their brand new appetizers without having to have an entree. Both were so delicious that I didn't feel I missed out on anything. I wish I had had room for dessert. Once again, the Chart House made our evening a night to remember.
    Special Features:
    romantic, special occasion, scenic view, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Consistent Quality
    timetogether
    Dined on 8/16/2014
    When my husband and I are looking for fine dining here in Jacksonville, this Chart House is always our choice. We have dined here several times over the years and have never been disappointed. The food is excellent, the service is top notch, the ambience is perfect and the view of the river and downtown Jacksonville is just wonderful. It is fine dining. It is expensive, but it is completely worth it. We will return again and again and highly recommend Chart House Restaurant.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Normally up to expectations
    FreqdinerVIP
    Dined on 8/15/2014
    Charthouse is one of the best of the corporate owned restaurants where you consistently get a great meal at very nice locations. On this visit the food wasn't quite up to what I normal get at Charthouse and the service wasn't quite there either. Not terrible but not up to normal caliber either. I will dine there again as 95% of the time its a wonderful experience and hopefully be able to give a better review.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Very expensive
    JanetW402
    Dined on 8/14/2014
    This is one of those "fru fru" restaurants where they are just known for their name. Everything is "a la carte" so expect to pay a lot.
    Special Features:
    romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Girls Night Out
    SHunt
    Dined on 8/14/2014
    We had a girls night out dinner and the Chart House fit our plans to a "T". We were very impressed with the food and drinks selection and our wait staff was fantastic!
    Special Features:
    fit for foodies, good for groups, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Patricia41
    Dined on 8/13/2014
    This was a fun night at the Chart house. We asked for a window seat and got one, unfortunately there was a huge barge docked in front of the window. We enjoyed the meal and the service and the price. I am happy that the Chart House was participating in the Eat Up Downtown event. I will come again and again.
    Special Features:
    fit for foodies, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • SweetPea
    Dined on 8/11/2014
    The food was very good. This was one of my favorite restaurants, however with the economy it seems as if the prices have gone way up and the quantity of food has gone down. I was able to finish my entire meal which consisted of prime rib 10 oz, garlic mashed potatoes and an additional side order of asparagus(did not like the sauce on it). Based on the money we spent I would recommend III Forks over Chart House, sorry but I have a new favorite restaurant. Happy hour is better and the prices are easier on your purse.
    Special Features:
    special occasion, scenic view, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Always A Pleasure
    FancyVIP
    Dined on 8/2/2014
    A trip to the Chart House is always a pleasure. The view of the beautiful river and downtown Jacksonville make it a treasure. I regret that Jacksonville does not have more Landrys restaurants like I frequented in Texas. We are certainly the losers.
    Special Features:
    fit for foodies, romantic, special occasion, late-night find, scenic view, neighborhood gem, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • kitcatdinetowine
    Dined on 8/2/2014
    Everything was delicious! The only thing I would recommend is to increase the pour for the wine.
    Special Features:
    good for groups, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Special celebration dinner
    OpenTable Diner Since 2013
    Dined on 7/31/2014
    Dinner for four....food fab as usual...we ate early..six o'clock...bar service to table...( drinks ordered from our wAitress) was pretty slow.... There was a busy happy hour going on with not a very full dining room,,,, our food came before our bottle of wine, which was just not as expected from this restaurant. Hard to know if it was waitress or bar ????
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.