Chart House Restaurant - Jacksonville
Chart House Restaurant - Jacksonville

Chart House Restaurant - Jacksonville

  • Dining Style: Casual Elegant
  • Website: http://www.chart-house.com/
  • Phone: (904) 398-3353
  • Hours of Operation:
    Dinner: Sunday - Thursday: 4:30-9:30pm, Friday - Saturday: 4:30pm - 10:00pm; Happy Hour: Every Day: 4:30pm - 7:00pm

  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Steak, Seafood
  • Executive Chef: Alex Medina
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking Restaurant, View, Wine
  • Private Party Facilities: We can accommodate private banquets during our daytime hours in our dining room. We can also accommodate parties up to seventy five semi-privately in our dining room. We are a favorite location for rehearsal dinners.
  • Private Party Contact: Jeff Laver 9043983353x

Getting there

  • Cross Street: Prudential Drive
  • Public Transit: Downtown Tram
  • Parking: Private Lot
  • Parking Details: We have a spacious parking lot available right in front of the restaurant.
A word from Chart House Restaurant - Jacksonville
Located on the south bank of the St. Johns River, Chart House offers a panoramic view of the downtown skyline. The unique architecture combined with the beautiful setting has delighted diners for more than 25 years. Since 1961, Chart House has been dedicated to providing the ideal dining experience. With 27 historic, waterfront & showcase locations across the U.S., Chart House offers spectacular views & exceptional service that you’re sure to enjoy. From top-of-the-catch seafood to succulent steaks, our renowned chefs have tailored a menu to complement local cuisine while introducing a hint of the exotic. Choose from our famous entrées such as Snapper Hemingway, Shrimp Fresca & our slow roasted Prime Rib. We also offer a daily selection of fresh fish, an extensive collection of fine wines & whiskies, & decadent desserts like our famous Hot Chocolate Lava Cake.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerRomantic
  • Diners' Choice WinnerScenic View
Chart House Restaurant - Jacksonville reviews from OpenTable diners
124 reviews since July 24, 2014
Overall Rating4.2
  • Food4.2
    Service4.2
  • Ambiance4.4
    Noise LevelModerate
78% of reviewers would recommend this restaurant to a friend.
scenic view (94)special occasion (73)romantic (64)good for groups (34)fit for foodies (29)neighborhood gem (21)notable wine list (20)vibrant bar scene (10)great for brunch (9)late-night find (9)great for lunch (7)hot spot (5)great for outdoor dining (3)kid-friendly (1)Show More
  • Birthday dinner
    kjsr
    Dined on 11/17/2014
    The service was great. Choice of food items and quality of food was excellent. Very attentive servers.
    Special Features:
    fit for foodies, good for groups, great for lunch, hot spot, late-night find, neighborhood gem, romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Disappointed!
    Disappointed
    Dined on 11/15/2014
    I have dined at other Chart House Restaurants but this one was a big disappointment. The bar staff were friendly and provided great service but the rest of the staff had the air of "you are fortunate that we allow you to dine here" attitude, or so it seemed. The salad bar was not kept up when things ran out and the steak was dry and flavorless. The ambiance is very nice though. I won't waste my time here again.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great view Trapped in time Chain
    SeaweedSoup
    Dined on 11/4/2014
    Our waitress was fairly attentive. The salad bar is excellent. Our entrees were good to very good. None were exceptional. We had to send one ahi tuna back that should never have been served, but they were pleasant and prompt about replacing it, and the manager delivered it, which was a nice touch. The millwork in this place is both wonderful and trapped in time. To call the architecture unique is both accurate and an understatement. Great setting on the St. John's River. While few places have a better view, the food is surpassed by several local establishments that have more interesting menu and quirkiness. All in all, I would call this a safe choice.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Too much for too little
    Allcow
    Dined on 10/31/2014
    We have been coming to JAX Chart House for many years with a big group of FL/GA football fans. This will likely be our last visit to the Chart. Overpriced menu, routine selections and a once famous salad bar that is not noteworthy, and definitely not worth paying extra for. Service was pleasant but fell short of what you'd expect - not professional waiters/servers. The usual salad barbattendant was MIA so we could not enjoy the fresh Ceasar. While the riverfront location is tops and the unique building is one of a kind - our last visit left us with a "been there done that" type of feeling. All in our group said, let's plan on something else next year.
    Special Features:
    scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • mariacarmela
    Dined on 10/28/2014
    First time at this location, incorrect food order was brought to table, long wait, 15 minutes for water, wrong wine. Not a good experience at all. II have been to the melbourne and NJ location and they were fabolus! Jacksonville was not a good experience
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Chart House
    foodieluvVIP
    Dined on 10/26/2014
    My filet was overcooked and my husband's scallops were cool as if they had been sitting awhile. We were also seated at a table with our backs to the pretty river view even though there were many nice tables with a view that remained empty the entire time we were there for dinner! We have had better experiences there in the past, and that is the only reason I would still recommend it.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Dependable and consistent
    davenesf
    Dined on 10/25/2014
    While the menu is a bit on the pricey side, the quality of the food and service makes it worth the dollars paid. We have a few favorites on the menu, but wish they had a few more specials or seasonal changes in the menu to encourage diners to try something different. Always reliable and dependable so our expectations are high when walk in the door. This location never disappoints.
    Special Features:
    fit for foodies, good for groups, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent all around
    Friends
    Dined on 10/25/2014
    Birthday dinner with girlfriends. Did not disappoint. The service, the view and the FOOD Mmmmmm. Wonderful time had by all. Overall great experience.
    Special Features:
    fit for foodies, neighborhood gem, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Terrible prime rib
    OpenTable Diner Since 2014
    Dined on 10/25/2014
    Meat was cold and stringy, big globs of white fat and didn't seem to be the Callahan cut. We have been eating at Chart House for years, I won't go back. Mojito wasn't good, had to find someone to make a Caesars Salad, just a terrible experience, watched people around us send food back, we should have but I'm afraid of what someone would do to the meat.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Nice ambiance
    diningdiva
    Dined on 10/25/2014
    We dined here before the Paul McCartney concert. We got there early and our table was waiting for us. The salad bar had a great choice of salad works, salads, caviar and loved the chilled plates. Our main course arrived after we had comfortably finished our salads. My only complaint, and those of our other guests, was that the food was not piping hot. If they can inprove on this, it would have been a perfect night.
    Special Features:
    hot spot, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • foodie
    Dined on 10/25/2014
    Coconut Shrimp was fried too long. Shrimp Scampi was dry. Food was cold. Was so disappointed as I had other restaurant choices in the same area. I was only in town for a one night special occasion.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great Food
    Anthony1
    Dined on 10/24/2014
    The food choices where great. The steak was the best I ever had. The wine list was long. The seafood choice was great. Just a great experience for me and my wife. I would definitely recommend this place for everyone to experience.
    Special Features:
    romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • SailorJon
    John
    Dined on 10/23/2014
    We and our guests were welcomed cheerfully. Our riverside table was ready and the server was there right away. Both food and drink were perfect.
    Special Features:
    scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • All about that view
    OpenTable Diner Since 2012
    Dined on 10/18/2014
    The interesting building and scenic view is impressive and inviting. We also experienced a pleasant, informed, professional waitstaff. There is an optional, well stocked salad bar, if you enjoy salad bars. We opted to order salads from the menu. Dining room is large and tables and large booths are all positioned to take advantage of the wonderful river view. The quality of the food was moderate, but certainly enjoyable when combined with the view.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Terriffic
    Terriffic
    Dined on 10/18/2014
    Wonderful ambiance. Excellent view of the river. Great design. Loved the food.
    Special Features:
    notable wine list, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Disappointing
    carol
    Dined on 10/15/2014
    Received a window seat which was great and then....server was nice but distracted. received entrees before appetizers were complete and then used appetizer plates (salad and crab cakes, which were delicious) never removed. when we expressed concern about the poor pacing of the meal we were told we had concert tickets and requested everything quickly; of course we made no such request. The entrees were cold; not lukewarm but cold. we should have returned them, but..... second glass of wine came right before dessert was served; cheesecake was excellent. Server repeatedly apologized but ........ We will go to BBs on the next corner next time we are in Jacksonville.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Not Likely Again
    HodgesVIP
    Dined on 10/15/2014
    Got there really early, to celebrate my girlfriend's birthday, so we'd be in and out before the happy hour bar crowd really escalated. Service, ok. Food, ok. Patrons that bar attracts--not so much. While we were waiting to be checked out another patron hovered all over us, even after we told him he could have our seats in a matter of minutes. Apparently that wasn't good enough for him. I had a box of (birthday items) and my handbag on the stool next to me (which was wedged up into a pole so not a viable seat for anyone comfortably) and he insisted I move them so he could take the stool despite the fact we were seconds away from vacating the 2 comfortable stools we were in. No need to return and endure obnoxious
    Special Features:
    scenic view, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • vkmlaw
    OpenTable Diner Since 2014
    Dined on 10/11/2014
    Disappointed. Have eaten at Chart House JAX many times in past but not since May 2013. The restaurant has definitely fallen on hard times. Virtually empty on a Saturday night. Old, musty atmosphere. Will not return to this location.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointing Service (not food)
    beachformimi
    Dined on 10/10/2014
    The Chart House has long been one of our favorites. We had reservations at 5:30. We were seated quickly & greeted promptly. Our drinks then took 15 min to be delivered. We quickly placed our dinner order and let them know we had a show to get to. The salad bar is one the main attractions so we all ordered it, 2 of us were only to have apps for dinner, the other 2 entrees. The apps & 1 meal came. The 4th never showed. The server came over twice & asked if we were missing anything & we kindly stated 1 meal, twice. Finally, the manager came over as the 3 of us were finishing our meal. He went to the kitchen and got the meal in 3 minutes. Because of this, we missed the start to our show. Irritating for the quality expected from The Chart House.
    Special Features:
    fit for foodies, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Not so great
    Linda
    Dined on 10/4/2014
    The salad bar was definitely not up to par. The lettuce need to be refilled and was left empty the entire time we were at the restaurant. When we left it was still empty, 1 hour later.... Food arrived slightly warm at best. We were starving at this point and decided to it was not worth the time it would take to have it warmed. Which would have been the microwave I am sure. We have been here several times before and this was not one of our better visits.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • An Evening to Remember
    Nite2remember
    Dined on 10/4/2014
    We had a wonderful evening. The service by Maureen (Mo) was wonderful. She was attentive but with no interruption. The reservation request was honored by having a quiet corner for us yet it had a full view of the river. My request was due to my disability. There was no hesitation fulfilling my request. The service was smooth and the lighting was elegant and romantic. The decor was lovely and eye pleasing. It was a clean and smell free environment. We received a personalized copy of our menu as a memento to remember our dining experience. It was a magical night.
    Special Features:
    good for groups, great for brunch, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Visiting area for special occasion
    Snapounds
    Dined on 10/4/2014
    We started off with the best of soup (lobster bisque was our fav) and the shrimp & artichoke melt appetizers, breads come automatically. Our main courses: the dynamite mahi mahi with coconut rice (really good) and my husband had the wasabi tuna (which was great). We both tried a cocktail we had never had and really enjoyed. At the end of our meal we shared the suggested chocolate dessert that was ordered at the beginning of the night because it's made to order and takes 30 min to cook. Even though we had no room left in our stomachs we managed to eat more than half of it because it was so delicious. And then topped it off with two espresso's. The entire meal was amazingly wonderful and the atmosphere was very nice. Highly recommended!!
    Special Features:
    neighborhood gem, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • good value
    maportsVIP
    Dined on 9/30/2014
    very good food at reasonable prices. the happy hour at the bar is very good.
    Special Features:
    good for groups, neighborhood gem, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • First time diner
    OpenTable Diner Since 2014
    Dined on 9/23/2014
    The food and drinks were great. Seating with reservation was prompt. Service was a little slow but may have been due to the large convention crowd. Interior design was very interesting and helped offset the less than wonderful exterior view which looked like we were overlooking an abandoned shipyard.
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Special Occasion
    datenightfolks
    Dined on 9/21/2014
    We always choose Chart House when we have a special occasion or an event that is downtown. This time the quality was not quite up to par, things were just a bit off. We ordered calamari which came out under cooked. When we brought it the waiters attention, they quickly replaced it with another order. The mixed grill was good but only 3 shrimp, one crab cake and a piece of salmon which was over cooked. Like I said, just a bit off, hopefully things will get back to normal.
    Special Features:
    scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • DNL Logistics President
    liny
    Dined on 9/19/2014
    We had a great dinner and the managers went out of their way to make it that way
    Special Features:
    good for groups, neighborhood gem, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Family Dinner
    hhidineVIP
    Dined on 9/19/2014
    We took our son out for a first time dinner at Chart House. We are pleased with this location. The server was new and has some learning to do.
    Special Features:
    good for groups, hot spot, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Always Good
    dtwinjax
    Dined on 9/18/2014
    I always love eating here - food and service are great (esp. seafood) and view over water and downtown awesome! Don't know why they are rarely crowded. Thanks again!
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • WOW!
    jafco13
    Dined on 9/14/2014
    I was impressed with how quickly we were seated and right at the window to overlook the river. Then the wait staff was very nice. Ryan our waiter was a real gentleman. The food was fantastic! The chef coming out at the end of dinner was unexpected and very pleasant; thank you to Damien for a very tasty dinner!
    Special Features:
    fit for foodies, good for groups, great for brunch, great for lunch, late-night find, neighborhood gem, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • liny
    Dined on 9/13/2014
    This restaurant was excellent the view was great the food was excellent the service was really good the drinks were good and the restaurant itself is beautiful. It has a fountain and stone walls with some really beautiful woodwork the tables were set up very nicely it was a great experience.
    Special Features:
    good for groups, great for lunch, kid-friendly, late-night find, neighborhood gem, romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • dinner
    FreeDinnerVIP
    Dined on 9/12/2014
    I recommend the seafood. I do not recommend the beef or Prime Rib. Great Place for a long time.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • diningmaven
    Dined on 9/12/2014
    A unique and lovely space in which to dine with a beautiful view of the St. Johns River and the Jacksonville skyline. The food and drinks are well prepared and the service spot on. It is way above average for a chain, but should not be confused with fine dinning.
    Special Features:
    neighborhood gem, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • fabulous salad bar
    special4us
    Dined on 9/10/2014
    We love Chart House and have spent many special occasions there and they always make it memorable. Love the menu with our anniversary date on it with best wishes. We've enjoyed them for so many years and hope to keep doing so.
    Special Features:
    good for groups, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • OpenTable Diner Since 2012
    Dined on 8/31/2014
    We thoroughly enjoyed our dinner celebrating my wife's and brother-in-law's birthdays. Our server 'Mo' did a fantastic job in meeting our drinks and dining needs always with a pleasant smile and demeanor. We've always enjoyed coming to the 'House' because of the great service!
    Special Features:
    good for groups, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Very Enjoyable Evening
    Soccermom
    Dined on 8/30/2014
    As always, the Chart House delivered. This is restaurant we can count on for great food, excellent service and a nice atmosphere.
    Special Features:
    notable wine list, romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Outstanding customer service.
    JaxTonya
    Dined on 8/28/2014
    Outstanding service. Well worth the money. Would highly recommend
    Special Features:
    romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • ok
    Alex
    Dined on 8/27/2014
    Food was ok as compared to other Chart House restaurants. Have had better in Ft. Lauderdale and Melbourne.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Love the chart house.
    wbt90
    Dined on 8/24/2014
    A wonderful romantic setting, with great food and atmosphere. The chocolate dessert is to die for.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Birthday Celebration
    LauraVIP
    Dined on 8/24/2014
    Our hopes were to be outside on their deck but 20 some knot winds wouldn't let us. If one lives In Jacksonville and wants a good dinner on the ocean, this is one of the few choices that exist and is the best. Our party of eight was well taken care of and all enjoyed their appetizers, dinner and desserts. It was my birthday so I choose The Reef having eaten there may times with hopes of better weather and an outside table. None of the other three coupes had been to The Reef before but they will be returning. It is a pretty drive along AIA.
    Special Features:
    great for brunch, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, great for lunch, scenic view, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Amazing
    OpenTable Diner Since 2014
    Dined on 8/23/2014
    The food was amazing, my girlfriend never finishs her plates if I take her out. The food was that good. She ate every bite. We shared the crab cake and it was wonderful. All meat no filling. And the parking was a nice bonus
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.