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  • Chart House Restaurant - Jacksonville

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Chart House Restaurant - Jacksonville
Chart House Restaurant - Jacksonville

Chart House Restaurant - Jacksonville Details

  • Dining Style: Casual Elegant
  • Website: http://www.chart-house.com
  • Phone: (904) 398-3353
  • Hours of Operation: Dinner: Sunday - Thursday: 4:30-9:30pm, Friday - Saturday: 4:30pm - 10:00pm; Happy Hour: Every Day: 4:30pm - 7:00pm

  • Payment Options: AMEX, Diners Club, Discover, MasterCard, Visa
  • Cuisine: Seafood, Steak
  • Executive Chef: Alex Medina
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking Restaurant, View, Wine
  • Private Party Facilities: We can accommodate private banquets during our daytime hours in our dining room. We can also accommodate parties up to seventy five semi-privately in our dining room. We are a favorite location for rehearsal dinners.
  • Private Party Contact: Jeff Laver (904) 398-3353

Getting there

  • Cross Street: Prudential Drive
  • Public Transit: Downtown Tram
  • Parking: Private Lot
  • Parking Details: We have a spacious parking lot available right in front of the restaurant.
A word from Chart House Restaurant - Jacksonville
Located on the south bank of the St. Johns River, Chart House offers a panoramic view of the downtown skyline. The unique architecture combined with the beautiful setting has delighted diners for more than 25 years. Since 1961, Chart House has been dedicated to providing the ideal dining experience. With 27 historic, waterfront & showcase locations across the U.S., Chart House offers spectacular views & exceptional service that you’re sure to enjoy. From top-of-the-catch seafood to succulent steaks, our renowned chefs have tailored a menu to complement local cuisine while introducing a hint of the exotic. Choose from our famous entrées such as Snapper Hemingway, Shrimp Fresca & our slow roasted Prime Rib. We also offer a daily selection of fresh fish, an extensive collection of fine wines & whiskies, & decadent desserts like our famous Hot Chocolate Lava Cake.Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerRomantic
  • Diners' Choice WinnerScenic View
  • Diners' Choice WinnerSpecial Occasion
Diner Reviews
  • "Let's start with the ambience...amazing architecture, but, it smelled like they've had active water leaks for years and the Men's bathroom smelled like my dog after a day outside. Definitely not what I expected from Chart House...we've dined at other Chart House locations so we have decent reference points. Next, service...our waitress was extremely nice and at no point did our drinks run dry. However, at Chart House prices, I expect service to be impeccable and it was no better than what my Mom consistently provided as a Denny's waitress. Finally, the food was only good. The appetizer (shrimp/brie/artichoke) and dessert (Hot Chocolate Lava Cake) were awesome but our meals were average at best. Definitely did not meet my expectations."
    Dined on 7/16/2014
  • "We went to Chart House to celebrate an anniversary, and we were given a window seat so we got to enjoy the view of the river. We ordered the lobster and shrimp spring rolls and they were delicious. For our main dishes he got the Salmon Rockefeller and I got the Best of Shrimp and we both enjoyed our meals very much. Our server was wonderful, he was polite and witty and always on top of everything. We both had a very nice time."
    Dined on 7/15/2014
  • "This was a special occasion for my husband we had dinner for his birthday, great food and friendly staff..."
    Dined on 7/13/2014
  • "Food was very good, service was excellent. Requested a water side table. Was seated on upper level. Three tables at water side remained unused during our dinner?"
    Dined on 7/12/2014
  • "I love the cleanliness, great view of the St. John's River,which is romantic. Great service and great food!!"
    Dined on 7/11/2014
  • "The alcohol was great, food was so so at best, and the music was way too upbeat and loud for an upscale restaurant. The music made me feel as if I was in a sports bar. Chart House was always a favorite restaurant of my partner and myself for many years, but our past two visits were very dissatisfying."
    Dined on 7/11/2014
  • "Tried the Jax Chart House as we had been to several others around the country. Service was excellent and food was very good. For the money, I would have rather gone elsewhere. We were there at 6pm but were not offered the early dining specials."
    Dined on 7/10/2014
  • "We celebrated my wife's 45th birthday the other evening and the Charthouse is the only chain restaurant we will frequent. Love the architecture and setting (building was designed by Frank Gehry). Their food is always top notch and the service, ambience and views of the water are the icing on the cake."
    Dined on 7/5/2014
  • "For reservation through execution, a wonderful customer experience."
    Dined on 7/5/2014
  • "There's nothing special about this restaurant for a very pricey food. The Valet Parking guy is very nice. John the bartender seems in a bad mood. Cory did an excellent job serving us."
    Dined on 7/4/2014
  • "Excellent experience, great food and great service. Best part our anniversary listed on our menu. This made it even more memorable."
    Dined on 6/26/2014
  • "My family & I have enjoyed dinner at the Jacksonville Charthouse a couple of times. The building is very interesting architecturally, with a great view of the harbor. The food was fresh, delicious, interesting, and impeccably presented. The waitstaff were very knowlegeable of the menu, and attentive without being intrusive. During both visits the chef came to our table, thanked us for the visit, and asked for feedback on our service. I can honestly say that both services were absolutely perfect! The ambience is classy, quiet & conversation easy, but certainly not stuffy. Highly recommended!"
    Dined on 6/26/2014
  • "Our party of 4 was seated next to large group. We should have asked to be moved. Noise level was off the chart. I'm in my 20's and couldn't hear the waiter or each other, nor could my older guests. The food was very good but didn't live up to the historical Chart House reputation. I'm not sure what other restaurants are in the area, but it appears that this is a local favorite, for the over 40 crowd."
    Dined on 6/26/2014
  • "Chart House really outdid themselves! It was our 20th anniversary and they surprised us by printing "Happy 20th Anniversary" on the menu for us. Michelle, our serve was excellent! She didn't bother us too much and she helped us make great selections for our meal. The hostess and bus boy even congratulated us. It really shows how the individualize and personalize their service to their customers."
    Dined on 6/25/2014
  • "It is always nice to have dinner at the Chart House. The service, food, and atmosphere are perfect."
    Dined on 6/18/2014
  • "We have been a long time customer of Chart House and typically enjoy our dining experience. However, the food is just not consistent. Sometimes it great, sometimes it's good and then it goes to mediocre. On our current visit we arrived to a sparsely seated restaurant. However, we were seated in a section that seemed to have all the tables filled. It was loud with several large tables. Our Server came by and welcomed us and took our drink order. As we looked at the menu we consumed the great variety of breads. The drinks arrived and then we ordered our meals. We ordered a variety of dishes including several fish and 2 Chicken Romano dinners. The fish dishes were not seasoned during the grilling process and the Chicken Romano was blah."
    Dined on 6/15/2014
  • "I took my husband out for Fathers Day along with another couple for the first time. Our waitress was not too attentive to us but the food was pretty good. I had the stuffed shrimp and my husband had the NY strip medium well. We also shared a crab cake for the appetizer. It did take a long time for us to get our food and it wasn't even busy yet. Our reservations were at 5:15 and the place opens at 5."
    Dined on 6/15/2014
  • "Loved the local mahi and excellent grouper! Paired with excellent wine and service, and the river view, we really enjoyed our evening and look forward to returning soon. The offbeat architecture adds to the experience!"
    Dined on 6/11/2014
  • "We arrived early but were seated right away. The waiter was excellent and took care of us all evening. The shrimp cocktail was fabulous with a dry ice smokey presentation. My wife had the blue cheese crusted filet which was excellent. I had the Ahi tuna which was good but not quite as good as the steak. The lava cake desert was very good as well. I would highly recommend the Chart House for your special ocassions as they were outstanding for our 36th Wedding Anniversary."
    Dined on 6/10/2014
  • "We had a great experience with a large group. We'd go back tomorrow !!"
    Dined on 6/7/2014
  • "The food was great but I was a little disappointed when my son in laws fish was not undercooked. Instead of receiving a new meal, the fish was recoiled. Then they forgot to serve the potatoes with the reheated dinner. I would have expected a new meal."
    Dined on 6/7/2014
  • "Chart House used to be my favorite restaurant and I ate there frequently, but for some reason I had not been in several years. I would have to say I was disappointed and probably won't go back. It seems the prices have gone through the roof. My wife and I each had one glass of wine and the salad bar with our entrée and no dessert and our check with the tip was $145! Frankly it's not worth the money."
    Dined on 6/7/2014
  • "This restaurant was nice. It was recommended to me by a coworker. The food was great!! The bar service was a little slow. I would definitely recommend it for a nice romantic dinner. "
    Dined on 6/5/2014
  • "Having eaten at Chart Houses in Boston and Philadelphia I was looking forward to celebrating a milestone birthday on the river front Chart House here in Jacksonville. The restaurant offers a wonderful view of the St. Johns river. The service was attentive, but not overly hovering. The food preparation was not up to the standards of its sister restaurants in Philly and Boston. Our food was served at temperatures slightly above room temps and was not extraordinary. It could have been a lot better"
    Dined on 6/3/2014
  • "Was in Jacksonville for a conference and had dinner here . Awesome service and food!!!"
    Dined on 5/30/2014
  • "A recent return for me after a 25yr absence, the Chart Hiuse still remains should tell it all about its abilities to survive. Only, one disappointment that struck me was the interior use to have window lined plans, and vine boxes draping from the ceiling. A part of the original architecture."
    Dined on 5/25/2014
  • "Although the service was very good and friendly, the entrees were at best average but highly priced. Would not return since did not feel the quality of the meal warranted the cost. "
    Dined on 5/25/2014
  • "My wife and I chose this restaurant for dinner in celebration of our "27th Wedding Anniversary". The service was good, the food was delicious and the ambiance was romantic. "
    Dined on 5/24/2014
  • "The food and the drinks were the best part. The scene was nice as well, just make sure to get a table that is by the windows rather than behind one of their big poles. Service was subpar and it's not as upscale as I thought. Ok to wear jeans and summer dresses."
    Dined on 5/23/2014
  • "Food was excellent. By the time it was over it did not feel like a $150.00 for 2 experience. I should not have to chase down my waiter on every drink refil. Sad that this day in age NO craft beers. People are tired of budlight. You are a food lover place. Time to expand into the missed business. Overall all was a nice evening. "
    Dined on 5/23/2014
  • "I took a customer group here for the first time. Everyone came away very pleased with their dining experience. The food was excellent and timing of courses was perfect. None of that "wait 30 minutes between courses. Our server was very personable and knowledgeable of their offerings. He never tried to upsell us on anything...which was pleasant in itself. The view was not as good but at no fault of the Chart House. The view was obstructed due to the river walk renovations but still left enough of a view to allow the customers a good insight to the north bank/sports complex. Overall great experience. "
    Dined on 5/19/2014
  • "Overall. Every item tasted great. When we ordered the Oysters Rockafellas we had to ask to send it back due to large chunks of shell that was left in the meal. Also when we asked for drinks from the bar it took about 15 minutes it seemed to get out drinks out to us. "
    Dined on 5/18/2014
  • "Several people in our party of 7 had to send back food. It was either cold, overcooked or not exactly what we ordered. After all that, the manager never came over to talk to us to ask about what was going on so I got the feeling he didn't much care that there was a problem. The waiter replaced our entrees and that was the last of it."
    Dined on 5/16/2014
  • "YOUR RESTAURANT OFFERED GREAT VIEWS OF DOWNTOWN JACKSONVILLE AND THE ST. JOHNS RIVER. SERVICE AND FOOD WERE GREAT!"
    Dined on 5/15/2014
  • "Chart House is one of my downtown favorites! I love the bright scenic water view, the clean and modern interior, and general classy ambience. The appetizers are excellent, well-presented and portions just right for meeting with friends to share good food and drink wine. "
    Dined on 5/14/2014
  • "I brought my mother and grandma to Chart House for bothers day and the both really enjoyed it. The lobster bisque was amazing. "
    Dined on 5/11/2014
  • "Took my wife and daughter to Chat House for Mothers Day. Food was great as was the service. Everyone enjoyed their meals and the atmosphere. "
    Dined on 5/11/2014
  • "Our third time celebrating our Anniversary at Chart House. Our 5th Anniveraary was made as special as our 1st. Ted was an amazing waiter and dining overlooking the river is always a plus."
    Dined on 5/10/2014
  • "Restaurant seemed dirty. Food was over cooked. Hostesses dress code was to revealing. Unfortunately our view was a barge and feral cats. "
    Dined on 5/10/2014
  • "Always a great dining experience. Food was as always excellent. Ted our waiter was always there for service. My wife loves the salad bar"
    Dined on 5/10/2014