Charley's Crab - Grand Rapids
Charley's Crab - Grand Rapids

Charley's Crab - Grand Rapids

  • Dining Style: Casual Elegant
  • Website: http://www.muer.com/
  • Phone: 6164592500
  • Hours of Operation:
    Lunch: Monday - Friday: 11:30am - 4:00pm
    Dinner: Monday - Thursday: 4:00pm - 10:00pm, Friday: 4:00pm - 11:00pm, Saturday: 4:30pm - 11:00pm, Sunday: 2:30pm - 9:00pm
    Sunday Brunch: 10:00am - 2:30pm
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Seafood, American
  • Executive Chef: Brandan Penland
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Getting there

  • Cross Street: Fulton
  • Parking: Private Lot
  • Parking Details: Charley"s Crab offers valet parking on Friday & Saturday evenings & Sunday Brunch.
A word from Charley's Crab - Grand Rapids
Situated in downtown Grand Rapids overlooking the Grand River, Charley’s Crab offers the freshest fish & seafood in an incredible setting. Whether it’s cracking open crab legs or lobster at the table, or finding the perfect wine to match your entrée, Charley’s Crab provides professional, comfortable tableside service, while the chef & kitchen staff combine culinary talents behind the scenes to prepare & present the day’s freshest catches. From Dungeness crab, shrimp & mussels to beef, poultry & mouthwatering appetizers, the dining experience at Charley’s is unforgettable. Charley’s Crab offers a superb Sunday Brunch as well as Happy Hour specials Monday through Friday from 3:00pm to 7:00pm in the Lounge.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerScenic View
  • Diners' Choice WinnerMost Booked
Charley's Crab - Grand Rapids reviews from OpenTable diners
121 reviews since July 3, 2014
Overall Rating3.9
  • Food3.9
    Service4
  • Ambiance4.1
    Noise LevelModerate
76% of reviewers would recommend this restaurant to a friend.
special occasion (75)scenic view (75)romantic (46)fit for foodies (36)good for groups (27)notable wine list (26)great for brunch (20)great for outdoor dining (15)neighborhood gem (14)great for lunch (10)late-night find (7)vibrant bar scene (4)kid-friendly (3)hot spot (3)Show More
  • Good Service, Ok Food
    OpenTable Diner Since 2014
    Dined on 10/25/2014
    Our server was extremely friendly, however the food was not to the standard of what I would expect for this restaurant. My wife's entree was delicious, mine was a bit flat. It had potential for great flavor, but somehow it got missed on my plate. Expected more than I was delivered, probably won't go back.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2014
    Dined on 10/25/2014
    Superb food and service. Can't get here often enough.
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • All except the beans
    dea3VIP
    Dined on 10/17/2014
    Our food was very good except for the green beans that were way undercooked.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Birthday dinner
    OpenTable Diner Since 2012
    Dined on 10/16/2014
    I don't eat seafood; my Dad does and it was his birthday. His lobster was amazing and my steak was great too! We had personalized menus that said Happy Birthday on the top of them and we thought that was a really wonderful touch!
    Special Features:
    scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • BB623
    Dined on 10/11/2014
    The food was adequate. I had the Snapper was excellent but the rice that was with it was cold and had no flavor. My wife had the combination and and her califlower was cold also.
    Special Features:
    late-night find, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • They have lost their way
    OpenTable Diner Since 2014
    Dined on 10/11/2014
    Two adults for salads and meals and a single glass of wine for each and the bill was over $120. Not so much that the bill was over $100 but very disappointingly slow service. For $30+ entrees I expect very good service and I don't want to be looking at other diners in t-shirts and jeans!. Also at that level of price I don't feel like I should be up-charged $1 to change my vegetable from cauliflower to receive 2 sprigs of asparagus? If profits are so tight, hire one more person and visit the tables more frequently. You will sell more drinks which is much more profitable then upsetting your customers over $1!
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great experiance as always
    Greg
    Dined on 10/11/2014
    Food was good, resteraunt was busy Sat. night but in a good vibrant way. Service was understandably a little slow but it was worth the wait.
    Special Features:
    fit for foodies, good for groups, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • hey bartender
    congrejo1594
    Dined on 10/11/2014
    We enjoyed wonderful food and outstanding attention at Charley's Crab. The drinkers' complaint: drinks too sweet.
    Special Features:
    fit for foodies, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • SUEK
    Dined on 10/10/2014
    Took perfect care and personal attention to my food allergies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Excellent Choice
    OpenTable Diner Since 2014
    Dined on 10/9/2014
    Our server was charming and efficient. The Lobster Bisque was AMAZING! The atmosphere was calm and pleasant. Definitely and experience worth repeating.
    Special Features:
    fit for foodies, neighborhood gem, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Highly Recommended
    foodieforlife
    Dined on 10/5/2014
    Dining in Grand Rapids is always a wonderful experience. We found Charley's Crab to be delightfully elegant, with a quiet, romantic atmosphere and a beautiful view of the river. Ordering off of the seasonal menu is highly recommended. Our table overlooked the river and provided a lovely landscape for us to discuss in between courses. The service is top-notch. We never felt as though our server's attention was on other tables, though she certainly had them. We will definitely return!
    Special Features:
    fit for foodies, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Outstanding
    Charles
    Dined on 10/3/2014
    We have enjoyed Charley's Crab since it first opened. Our most recent experiences was no exception. Although it continues to be noisy due to the hard surfaces, both food and service are outstanding. We had mussels and sea bass; both were excellently prepared and delivered hot to our table. We shall return.
    Special Features:
    fit for foodies, great for brunch, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Nice location. The end.
    Reviewer
    Dined on 10/3/2014
    We dined here for our 16th Wedding Anniversary. We've been to the restaurant before, but it had been about 4 years or so. We saved up some money, as I knew it wasn't a cheap place to eat. We left feeling guilty about the amount of money we spent on a very sub-par experience. The food itself was actually quite good, although I never received my sides that were supposed to come with my $58 crab legs. My husband ordered the filet and a half order of the crab legs and when the server brought out our meals he said 'the cooks messed up and put both orders of crab legs on the same plate' - he never offered to rectify the situation that should have already been rectified by the time he brought the food to our table. I'm out of space. Never again.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • watch those stairs
    NFHUVIP
    Dined on 10/3/2014
    my wife and I both tripped on the stairs in their dining room. one of the staff assist my wife as I was too far away, nevertheless some visual aid would be good. these steps are wood and blend so well with the decor that seniors (we are both 60) need fairer warning. as for the dinner, not as good as last year for our Art Prize outing. the mahi-mahi was tougher than I am used to; not bad, just not worth the price. and the menu is very limited for people with food allergies and dairy-product restrictions. also the chef had decided that the specials, like the mahi-mahi, would all have a sweet element, something most of us would prefer to wait for until dessert. with regret it is not likely we will be back.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • "Sam"
    Sammy
    Dined on 9/30/2014
    This is one of the finest dining experiences in the SW area of Michigan. The food is presented well, the service is wonderful, the aura is soothing, and the food is excellent. It was a real treat to be able to dine there again, and I will look forward to the next time.
    Special Features:
    fit for foodies, great for brunch, great for lunch, late-night find, notable wine list, romantic, scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • OpenTable Diner Since 2009VIP
    Dined on 9/29/2014
    Creative seafood offerings! Seasonal and fresh! And sanders hot fudge . . . yUM!
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Enjoyed Our Visit
    harbourlights
    Dined on 9/29/2014
    I had read bad reviews about this restaurant, but we enjoyed our dining experience very much. We were greeted by a friendly hostess who seated us immediately, at a table by the window (which I had requested when I made the reservation). Our waitress was very pleasant and friendly. The food was excellent. We would definitely visit Charley's Crab again next time we're in Grand Rapids.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great dining experience
    klgluvtodine
    Dined on 9/27/2014
    We thoroughly enjoyed our dinner at this restaurant. Great service , atmosphere and food was awesome!
    Special Features:
    good for groups, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Wjhjhj
    Kevin
    Dined on 9/26/2014
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    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • specials good, steak not so much
    jek1392
    Dined on 9/26/2014
    One order of the main nahi special was great. The filet for the non seafood eater was horrible. Mushy, gray, overall unappaitizing.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Solid
    eating
    Dined on 9/22/2014
    Situated in the middle of the town but away from the hustle and bustle, Charley's Crab is somewhere you'll go for a special evening out. It offers an array of seafood dishes such as Oyster Rockefeller, which was delicious but unfortunately my snapper was a little dry. Nonetheless the it was an enjoyable occasion.
    Special Features:
    scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointed
    drb485
    Dined on 9/21/2014
    It has been awhile since we had brunch a Charley's Crab. We won't be back. Our reservation was for 1:15 and when we went through the buffet line, the food selection was poorly presented. The rolls were cold and hard, the egg/ham was cold and runny, the prime rib was down to its last few pieces and either way over cooked or terribly raw. The fruit had a very poor selection - watermelon, cantaloupe and pineapple is all. There were no beverages offered with the brunch -no coffee or orange juice. We also had a Grand Rapids Magazine buy one, get one - we had five of us and when we got the bill, only $10 was taken off. This was not clearly stated on the offering. All in all, very disappointing experience.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • disappointed to say the least
    blackcoyote
    Dined on 9/20/2014
    first I requested a secluded table for our anniversary, we were stuck out in the open with people all around us (and it was very slow)....along the low wall, it was raining outside and water began dripping from the upper windows! I had to ask to move tables, waitress never noticed! Waitress never asked if we wanted more bread, wasn't around much (even though they weren't busy at all for a Saturday night at 630!) I ordered a Great Lakes special, that consisted of Walleye, perch and hash brown encrusted whitefish. Walleye wasn't done, perch was decent, the hashbrown encrusted whitefish was horrible, soggy hashbrowns covering a poor piece of fish with ZERO flavor. Way over priced for the quality of food, and service!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2014
    Dined on 9/19/2014
    I took our waitress too long (10-15) to bring me additonal sauce for my cocoktail shrimp. My dinner/shrimp was getting cold while I was waiting. I wanted to remidner her ot bring it to me but she was never around. I could see if it was super busy, but it was not. Not very many customers that night.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Charely'
    OpenTable Diner Since 2014
    Dined on 9/12/2014
    The service was excellent. We had been warned by others that service had been somewhat spotty. It was not the case for us. We could not have been more pleased.
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2014
    Dined on 9/12/2014
    We love Charley's Crab......have never gotten a bad meal there! There have been a few times when the service has been so-so, but hey! it's hard to find good help, and we just tip accordingly (it's never been bad enough to complain). Charley's is great for relaxing, catching up with friends; you can actually hear yourselves talk....all in all a great time! One of our faves for sure:):)
    Special Features:
    good for groups, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Relaxing yet festive
    Late4dinner
    Dined on 9/10/2014
    Charlie's Crab was a delightfully perfect fit for dinner with friends that I hadn't seen in awhile. The beautiful riverside seating and good acoustics provided just the right atmosphere for conversation. We enjoyed everything about the place. We all had seafood. Our meals were tasty, well prepared and artistically presented. The bread was fresh from the oven. I'd go back just for that bread!
    Special Features:
    great for outdoor dining, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Long wait for table
    Msmcg
    Dined on 9/8/2014
    Arrived at reserved time, were told of 30 min delay for reservations. Facebook page has comments that this has happened before. The FB page page suggested they had tables available in 15 and 20 min (not! Standing room only at the bar and they ran out of glasses). I showed the hostess FB and she said she has no idea how that works. Shame on management and owners for putting employees and customers through this very dining unfriendly experience. It was a concert night but the venue has been in town over 10 years, that should not be an excuse - it's also the reason we made reservations...luckily concert started 10 min late but we only salad, not dinner as hoped
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Crabby
    Dined on 9/8/2014
    Confet in town and not prepared. Server was kind but spread thin. Food was like warm when delivered. Known for seafood but tasted dry and like it was cooked over a heat lamp. Made advance reservations but was sat 20 min late with half the dining room empty. Been there before when it was much better. At their price point, these problems are not acceptable.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Never again
    Michigan0718
    Dined on 9/8/2014
    After arriving promptly at 6:15 for our reservation, we were told it would be an additional 10-15 minutes until we were seated because they were "really backed up". At 6:55, we were finally seated. We finally saw a waitress around 7:15 and was told that if we wanted to make our concert (@8:00), we probably wouldnt get our meals in time. We took a chance and ordered anyway, both my wife and I ordered the coconut shrimp be ause we thought it would be quick and easy. We finally got a glass of water ten minutes later. I asked to speak with a manager and was told someone would be by to see me, which never happened. We did not see a waitress again, and at 7:50 we just left. I dine frequently for work, over 8 times a week....worst experience ever.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2011
    Dined on 9/8/2014
    I was seated in the aisle and other patrons and wait staff kept bumping in to the back of my seat, and since it was concert night no chance to move to another location ugh
    Special Features:
    good for groups, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Meh
    cateVIP
    Dined on 8/31/2014
    It was okay. Brunch was not as good as previously. No longer is their Martha's Vineyard and Caesar's salad on the brunch table. Creme brulee not as good. Do like the omelet "station" in the kitchen and delivered to you. Setting and view are ideal.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Trish's comments
    Trish
    Dined on 8/24/2014
    Great fresh seafood, nice wine list, draft beer--oh--great fresh greens!
    Special Features:
    fit for foodies, good for groups, neighborhood gem, notable wine list, scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Wow not what Charley's used to be
    OpenTable Diner Since 2011
    Dined on 8/24/2014
    Really has gone down hill. With all the nice new restaurants around Charley's used to be one of my favorites. We had a table of 6 never had anything to drink, always empty. There were tons of waiters standing around and nobody filled water or beverages. We sat and watched three tables get set outside and they never even washed it , bugs and dirt were on it. Poor people who ate on it. I've been numerous times and this year seems to have dropped its service rating. Food was still great, yet you pay good money to come to a special place. I told a friend and she agreed and said she noticed also on Mother's Day and they go every mothers day for years. Sad!
    Special Features:
    fit for foodies, romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Charleys Crab
    Sherrie
    Dined on 8/22/2014
    Went to Charley's Crab for restaurant week 2014. We hadn't been to this restaurant in 10 years because of a bad experience. Decided to try it again and it exceeded our expectations!! The food was fantastic, wait staff was attentive and we dined outside by the river and it was beautiful as the sunset. We will be returning for another meal soon! Thank You!!
    Special Features:
    great for brunch, great for outdoor dining, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Enjoyable
    Tawanda
    Dined on 8/22/2014
    Our server was helpful answering any questions or finding out if bartender knew of a certain drink. We did not feel rushed and our table was tended to nicely. We thoroughly enjoyed our food and the portions were perfect.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, scenic view, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Restaurant week 2014
    Kitkat
    Dined on 8/22/2014
    Service seemed slow, waitress had to wait for bread, it was 6:30 pm and dinner hour. I asked if the lime shrimp was spicy she said not so much and was the most popular entree for restaurant week. I was disappointed spicy and had to peel and eat shrimp. I expected better than red lobster food. Price was bit high for food.
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2014
    Dined on 8/18/2014
    Food was great, service and the setting by the river was perfect. recommend to anyone wanting a romantic evening, it's here, but ask for a window table.
    Special Features:
    special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • food
    coldfood
    Dined on 8/17/2014
    poor quality of food, food was cold, nothing special about the food, a lot looked like leftovers needs to be remodeled, looks the same as 15 years ago
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Used to be much better
    Allegandiner
    Dined on 8/17/2014
    Food was poor, that's being kind. Arrived at noon, brunch was set up. Sushi was dry and tasteless. Desserts were poor. Had a dried out piece of ham they were slicing, they should not have bothered. Ramp over step up to the buffet was shaky, need to invest a couple of dollars in a sturdier piece of wood.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate