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  • Charles Inn

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Charles Inn
Charles Inn
  • Address:
    209 Queen St.
    Niagara-On-The-Lake, ON L0S 1J0
    Neighborhood:
    Niagara-on-the-lake
  • Cuisine:
    Contemporary French
    Price: CAN$51 and over

Charles Inn Details

  • Dining Style: Fine Dining
  • Website: http://www.niagarasfinest.com/properties/charlesre
  • Phone: (905) 468-4588
  • Hours of Operation: Breakfast: Saturday - Sunday: 8:00 am - 11:00 am;
    Lunch: Saturday - Sunday: 11:00 am - 5:00 pm;
    Dinner: Monday - Friday: 5:00 pm - 8:00 pm, Saturday - Sunday: 5:00 pm - 8:30 pm
  • Payment Options: AMEX, JCB, MasterCard, Visa
  • Cuisine: Contemporary French
  • Executive Chef: Steve Sperling
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, BYO Liquor, Fireplace, Full Bar, High Tea, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome (corkage fee applies), View, Wine, Wine Bar

Getting there

  • Cross Street: Simcoe St
  • Parking: Private Lot
A word from Charles Inn
The Dining Room is located in the old parlour and still features its original crystal chandeliers. The room is now painted a warm persimmon colour and offers comfortable upholstered banquettes and wing back chairs along with the more traditional dining chair. Whether taking afternoon tea and scones or savouring a multi-course meal prepared by Chef de Cuisine Steve Sperling, dining at the Charles Inn Restaurant is always special. Our wine list features the best that Niagara has to offer including a wonderful selection of ice wines to accompany that special dessert. During the warmer months, a candle lit dinner can be enjoyed on the side verandah which overlooks the gardens as well as North America's oldest golf course. After dinner, guests are welcome to enjoy a glass of port or ice wine or perhaps a specialty coffee in the adjoining lounge or sit on the verandah to enjoy the evening sky. The dining room is open seven days a week.Continued
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Overall
  • Diners' Choice WinnerBest Food
  • Diners' Choice WinnerFit for Foodies
Diner Reviews
  • "Despite some reviews we had read that the service was somewhat slow, our experience was the exact opposite. The service was wonderful. Our servers were pleasant and attentive. Our meals arrived in a timely fashion and were delicious. We will certainly return."
    Dined on 7/9/2014
  • "Had a lovely meal. More on the old school traditional fine dining experience. Menu is limited in choices but what we had was well prepared and tasted excellent. Perfect place to take parents for a meal."
    Dined on 7/5/2014
  • "Very pleasant restaurant for summer dining. We had drinks on the patio facing the garden and then dinner inside in the red dining room after a theater performance. Tables are set far enough apart that you do not hear your neighbors' conversation. Food was excellent, especially the Apple tart. Friendly staff and good service. Delightful evening."
    Dined on 7/4/2014
  • "Wine service was deplorable. So was Mark's attitude. Warm wine put into a 1 inch water bath? We added our ice water to cool off the wine and poured ourselves. Horrible service dominated the evening detracting from decent food. It was quiet because the place is a poor choice!"
    Dined on 7/6/2014
  • "Our first experience with the Charles Inn Restaurant was excellent! The service was impeccable and the food was fit for any foodie! We celebrated our anniversary there and I would eat at the Inn again, as well as highly recommend it."
    Dined on 7/4/2014
  • "The menu is limited to a few appetizers and entrees, but each one is a very interesting combination, artfully prepared and presented. Wine list features many wines from the region, some by the glass. Service is very good and attentive. We had both the seared scallop and the foie gras appetizers, and the pork loin and the halibut entrees. Bring friends or dine with your best friend, this is an experience to share with someone special."
    Dined on 6/30/2014
  • "We had meals at many restaurants in Niagara-On-The-Lake during our four-day stay. Dinner at Charles Inn was by far our best dining experience. The staff was knowledgeable, friendly and professional, the atmosphere relaxing and delightful, and the food was outstanding. It is unfortunate that we discovered how wonderful this restaurant is on the very last night of our holiday. We will definitely dine here often on our next visit."
    Dined on 6/29/2014
  • "We chose to dine at Charles Inn on a Saturday evening based on Yelp reviews. However, we were quite disappointed with the service. The food overall was good but certainly not as good as anticipated based on the reviews. We did enjoy the sausage wrapped pork. Our server forgot to enter one of our appetizers and didn't even notice. He also had the wrong plates delivered to the wrong person (not only with our table that night). Although not a horrible experience, we would not return to this restaurant."
    Dined on 6/28/2014
  • "Beautiful neighborhood gem, elegant, relaxing, very nice meal."
    Dined on 6/26/2014
  • "Wonderful ambiance. Excellent service. Beautiful presentation. Absolutely delicious food. We especially enjoyed the fois gras appetizer!"
    Dined on 6/24/2014
  • "It's nice to see the Charles Inn doing such a lovely job of accommodation and dining in this landmark property. Having grown up in NOTL, this is one of my favourite spots to meet friends for lunch or share a special meal at dinner. The dining room is comfortable and the outdoor patio is lovely on a summer evening. On my most recent visit, my companions and I all opted for the halibut and it was excellent. Fresh, not overcooked and beautifully presented. The wine list offers a number of nice Niagara wine selections. I will be returning soon."
    Dined on 6/5/2014
  • "We were very pleased with the food and service. We wanted somewhere special as it was our 39th. Anniversary and was not disappointed. We would like to go back for the Afternoon Tea sometime."
    Dined on 6/21/2014
  • "Wonderful elegant restaurant in NOTL . Delicious and interesting meal choice, fast efficient service. Great for quiet dining or enjoy the outside patio."
    Dined on 6/21/2014
  • "After arriving at 5:45, we informed our server that we were going to the theater at 8:00 and placed our order by 6:10. We waited at least 20 minutes for our appetizer and didn't get served our entree until after 7:20. While the menu was interesting and the food was good, the need for us to pester the server at 7:15 for our food spoiled the experience. While the kitchen may have been slow, our server disappeared and until I expressed our concerns didn't seem to be managing the situation."
    Dined on 6/21/2014
  • "Kitchen could not keep up. It was well over 1 hour between ordering and receiving main course. Waiter couldn't have cared less."
    Dined on 6/13/2014
  • " Our waiter, Greg, was outstanding and very accommodating, even though we arrived 10 minutes before the kitchen officially opened. We had drinks while we were waiting. We had a light lunch and were not hungry enough for any appetizers or salad. My wife had the pan roasted Halibut and I had the ginger and sage sausage wrapped tenderloin of Ontario pork. Both were outstanding and well presented. The pork was melt in your mouth good. Greg explained that it is slow cooked before it is put through it's final finished presentation. We each had dessert, the rich chocolate pate and the apple tart. They have locally brewed beers on tap, and with a very long list of wines."
    Dined on 6/18/2014
  • "Glad we tried, nothing exciting or to recommend or to go back to. Typical resort prices."
    Dined on 6/16/2014
  • "Food and service were very good, the decor is tired and some fresh paint and decorating will be an improvement."
    Dined on 6/13/2014
  • "We found the atmosphere at The Charles exactly what we were looking for--quiet but not deserted. Our exceptionally articulate server was friendly and attentive, describing the food very well, and exchanging a few interesting pleasantries about Niagara on the Lake. The food is the best we've had in the town on this, our second visit. The chef prepared an amuse bouche we loved--cold asparagus soup. It was such a great little starter!"
    Dined on 6/12/2014
  • "We went (party of four) for a late lunch on a drizzly and cool Sunday, so the place was not full as it would probably be on a weekend in June. However, the ambience and the meal more than made up for the weather and our guests from England were impressed with our choice of venue. One person in our party was a vegetarian and our server let him know that menu items could be adjusted to accommodate him. The Shepherd's Pie was absolutely divine and meal sizes were not overpowering as they are in some restaurants. We look forward to returning to the Charles Inn."
    Dined on 6/8/2014
  • "We were seated quickly as we arrived right at our reservation time. Service was immediate with a server requesting to get us cocktails. After that it took quite some time, maybe 30-45 minutes to get appetizers (the baby romaine salad and scallops). The dinner took a while as well, but all was cooked to perfection. It appeared maybe the restaurant was a bit understaffed. However, the service was good and our server checked with us frequently, which was much appreciated."
    Dined on 6/7/2014
  • "Husband and I were on vacation and just stopped for lunch. Beautiful setting and delicious food."
    Dined on 6/5/2014
  • " The food is average. Pellar Estate is much better, we ate at both places when we visit Niagara-On-The-Lake this pass weekend and was really disappointed with the quality of food at Charles Inn but was presently surprised with the quality of food at Pellar Estate. Service is on par with this type of establishment. But do not ask for the possibility of wine that is not up to par. We had a 2008 white wine that has already passed it's prime but when we asked our server, we were told that it's still very good."
    Dined on 6/1/2014
  • "My wife and I went there to celebrate our 10th wedding anniversary. We were seated quickly and had the luck of having Martin wait on us. He impressed us with his friendly nature as well as his knowledge of every dish and wine. He brought us each a glass of sparkling wine to celebrate which was a very kind gesture. We decided on the tasting menu. Each course was better than the previous. The wine pairings were perfect and I really wish we had written down the names so we could buy them later. We thought every course showed enormous talent. The only course that was so-so was dessert. It was good, but the other courses were just that awesome. Thank you for an amazing dinner."
    Dined on 5/29/2014
  • "server was lovely however, service was extremely slow. and portions were very small, even for a tasing menu. Not really worth the price. Plus the place needs a major paint job. The food was superb, just need help with the other elements. "
    Dined on 5/30/2014
  • "Really enjoyed the unique way our food was prepared and very tasty. Really a nice evening"
    Dined on 5/23/2014
  • "A Lovely lunch at the Charles Inn in Niagara-on-the-Lake. Menu was varied and wine list extensive. Service was friendly and discreet .... but the Inn needs some TLC to handle peeling paint at the outside entrance as well as on the edges of the roof. Interior typically Victorian but well kept."
    Dined on 5/28/2014
  • "There was not a single vegetarian entree on the menu. When I asked if they had an option, I was told the chef could prepare quinoa cakes. I was later told they had no quinoa and would do lentils. Fine. What I got was a bunch of side dishes on a plate that cost $26 (equivalent to the cost of the pork) and left me hungry and unsatisfied. It didn't help that despite reserving months in advance, we were seated in a doorway frequently used by waiters and that the washroom was a mess. Years ago Charles Inn was a a favourite when visiting NOTL. I had raved about it to the group I was dinning with. Though the others in my party enjoyed their meals, we were all disappointed with the atmosphere. I won't be returning. "
    Dined on 5/24/2014
  • "We had a very nice dinner at Charles Inn. The service was very friendly, and the food was fantastic. Overall, we would definitely return."
    Dined on 5/24/2014
  • "Beautiful house, warm ambiance. Food was good, but felt not woth the money. The sauces were over salty on everything I ate. The waiter was rushed and felt he didn't have the time for us."
    Dined on 5/24/2014
  • "Some minor false starts with the service but then corrected itself. Notably, the beer and glass were provided but the beer was not poured. Also, some adjustment on the table location by the server and then I had to reset the table as it was prior. The food was great. Overall, very enjoyable. "
    Dined on 5/17/2014
  • "Our Best Meal Ever! We enjoyed the tasting menu with wine pairing. It was amazing food and Greg our server, was very knowledgable in his description of the chefs creations. Cheers! "
    Dined on 5/19/2014
  • "The server was nice, polite, and told us we could be out by 1:30 when we told him we had 2 PM matinee theater tickets. We were served at 1:30. When we asked where our food was after waiting 45 minutes, we were told it would be right out. Then, when we were finally served, we were told that one of our choices took longer to prepare. The time to tell us that was when we ordered! "
    Dined on 5/18/2014
  • "Hello, My husband and I had dinner here. The restaurant decor is very charming and the gourmet food was excellent. A bit pricey but well worth it. We'll be back when we're in the area."
    Dined on 5/17/2014
  • "Excellent place to eat in Niagara on the Lake! Been here for dinner on many occasions and the food never disappoints!!"
    Dined on 5/17/2014
  • "The presentation of food was exceptional and the food was great tasting"
    Dined on 5/17/2014
  • "We had the chefs tasting menu and it was incredible. "
    Dined on 5/16/2014
  • "We recently enjoyed dinner at the Charles Inn on a Monday evening. The food was excellent - one of the finest meals we've enjoyed. Everything was done to perfection and beautifully presented. Our waiter, Dylan, was attentive but not intrusive. He was extremely helpful in explaining some of the dishes and recommending wines to complement the food. We will definitely return. "
    Dined on 4/21/2014
  • "Worth every single penny, it was one of the best meals I have had. We sat in the lounge and had many items on the menu (including coffee and two desserts, appetizers, cheese plate and two dinners plus drinks) and every single bite was delicious! The service not only from our server was outstanding but the service from the rest of the staff was as well. I can't wait until my next visit!"
    Dined on 5/9/2014
  • "My Husband and I visited the Niagara On The Lake Charmer for first time. Overall the evening was a wonderful food and wine experience. Very complex dishes with many locally sourced ingredients but it all worked. Menu is on the small side but allows the Inn to maintain high quality. The ambience is charming and cozy. The local Niagara wines were excellent as well. Service was a bit of a mistep in that there was a long time between courses. We weren't in a hurry but it dig drag. Management did step in to try and ease. Regardless, I would definitely recommend to anyone seeking a great dining experience."
    Dined on 5/3/2014