Charles Inn
Charles Inn
  • Address:
    209 Queen St.
    Niagara-On-The-Lake, ON L0S 1J0
    Neighborhood:
    Niagara-on-the-lake
  • Cuisine:
    Contemporary French
    Price: CAN$51 and over

Charles Inn

  • Dining Style: Fine Dining
  • Website: http://www.niagarasfinest.com/properties/charlesre
  • Phone: 9054684588
  • Hours of Operation:
    Breakfast: Saturday - Sunday: 8:00 am - 11:00 am;
    Lunch: Saturday - Sunday: 11:00 am - 5:00 pm;
    Dinner: Monday - Friday: 5:00 pm - 8:00 pm, Saturday - Sunday: 5:00 pm - 8:30 pm
  • Payment Options: AMEX,JCB,MasterCard,Visa
  • Cuisine: Contemporary French
  • Executive Chef: Steve Sperling
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, BYO Liquor, Fireplace, Full Bar, High Tea, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome (corkage fee applies), View, Wine, Wine Bar

Getting there

  • Cross Street: Simcoe St
  • Parking: Private Lot
A word from Charles Inn
The Dining Room is located in the old parlour and still features its original crystal chandeliers. The room is now painted a warm persimmon colour and offers comfortable upholstered banquettes and wing back chairs along with the more traditional dining chair. Whether taking afternoon tea and scones or savouring a multi-course meal prepared by Chef de Cuisine Steve Sperling, dining at the Charles Inn Restaurant is always special. Our wine list features the best that Niagara has to offer including a wonderful selection of ice wines to accompany that special dessert. During the warmer months, a candle lit dinner can be enjoyed on the side verandah which overlooks the gardens as well as North America's oldest golf course. After dinner, guests are welcome to enjoy a glass of port or ice wine or perhaps a specialty coffee in the adjoining lounge or sit on the verandah to enjoy the evening sky. The dining room is open seven days a week.
Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerRomantic
  • Diners' Choice WinnerSpecial Occasion
  • Diners' Choice WinnerMost Booked
Charles Inn reviews from OpenTable diners
153 reviews since May 3, 2014
Overall Rating4.3
  • Food4.3
    Service4.2
  • Ambiance4.1
    Noise LevelModerate
88% of reviewers would recommend this restaurant to a friend.
special occasion (106)romantic (96)fit for foodies (76)notable wine list (44)great for outdoor dining (41)neighborhood gem (31)great for lunch (24)scenic view (18)good for groups (8)great for brunch (6)late-night find (5)kid-friendly (3)vibrant bar scene (2)hot spot (2)Show More
  • Very slow service
    chas
    Dined on 8/28/2014
    Especially for a restaurant where it could be expected many diners would be going to the theater afterwards, the service was intolerably slow. The delay between courses was consistently too long. The lowlight was over a 20 minute wait after the salads were removed. We arrived 15 minutes early and still had to depart without coffee or dessert in order to be sure we would get to our show on time. And we told our waiter when we first arrived that we had theater tickets; he assured is there would be no problem.
    Special Features:
    fit for foodies, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Anniversary Dinner
    Kenneth
    Dined on 8/27/2014
    Came here for our 20th Anniversary Dinner, and it was great. Service was excellent and we had a view of the golf course, and of course the food was well served and fit the bill. May have consumed a bit too much wine but this is wine country. They made our evening special.
    Special Features:
    fit for foodies, hot spot, neighborhood gem, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A good experience
    bevi
    Dined on 8/26/2014
    They dishes overall were good and were enjoyed. The location and ambiance is lovely. Options to eat outside. Disappointing that the steak and short rib dinner was without short rib. Since the menu is very small this dish is important. It is advertised as being prepared over 72 hours and we were the first people in the restaurant for the night so I couldn't understand how they didn't have the short rib! They would have known their quantities were low 3 days prior! They only deducted $3 for the omission to the plate! The bread basket (always a marker of a good restaurant) sported only a few bland dinner rolls. Interesting breads would have been appreciated.
    Special Features:
    great for outdoor dining, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • nap1
    Dined on 8/25/2014
    One of the best meals ever! Our server Dylan was great and each course was better than the last!
    Special Features:
    fit for foodies, great for outdoor dining, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great Evening
    OpenTable Diner Since 2012
    Dined on 8/24/2014
    Food was fabulous - service was great. Presentation of food was done with care and knowledge; Amanda our server was outstanding; timing of food was spot on. Very nice, old building with character and atmosphere. This is a great place for fine food, fine wine and great atmosphere.
    Special Features:
    romantic, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Exceptional Food!
    food42
    Dined on 8/23/2014
    I honestly cannot remember the last time I enjoyed a meal as much as I did our dinner at the Charles Inn! Starting with a small sampler of a carrot and ginger soup, which was complements of the chef, you were left wanting more! I make my own gazpacho but their gazpacho left me wanting the recipe; it was the best I've ever had As well the pork meal we had left us without a morsel remaining on the plate. Service and ambience too were outstanding. Thanks for a very memorable evening. We can't wait until our next visit.
    Special Features:
    fit for foodies, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Did NOT like sitting on the porch
    SEBDVM
    Dined on 8/23/2014
    Food wonderful, our server Amanda sweet/efficient, HATED being on the porch. Should have complained immediately, BUT, SINCE THE DINING ROOM WAS 1/2 EMPTY, WE SHOULD HAVE BEEN GIVEN A CHOICE. Arrived early for our 6 pm reservation. Unsmiling hostess said, "follow me" we did, walked right back past the dining room and she said " I'm seating you in our glass enclosure" IT WAS THE GLASS ENCLOSED PORCH. WE WERE THE ONLY ONES THERE, EXCEPT FOR THE WAIT STAFF WHO KEPT THUMPING BACK AND FORTH PAST OUR TABLE GOING TO THE KITCHEN AND OUT TO THE PATIO. THE FLOOR SHOOK AND IT WAS VERY NOISY AND UNPLEASANT HAVING PEOPLE TROOP PAST OUR TABLE. Said something to Amanda, she indicated would have been seated in dining room if possible, so prob not!.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • meal quality
    sunshine
    Dined on 8/22/2014
    The sampler was enough for 2 seniors to share. Very enjoyable. The prime rib was good. There was over use of chick(?) peas as a vegetable. Wine list was extensive. Service was very good.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • NicknameVIP
    Dined on 8/20/2014
    Charles Inn thinks its dishes are more sophisticated than they really are. I can't complain about anything, but I can't rave either. The restaurant's pretension suggests that the chef believes he's providing an experience grander than his actual accomplishment.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • consistent high quality dining
    CooksMate
    Dined on 8/18/2014
    We have eaten at Charles Inn several times and have always enjoyed a high quality dining experience. Service is excellent. The food is creative and well-prepared. The atmosphere is formal but very friendly and not too noisy. The prices are fair given that NOTL is not a destination for cheap dining. The only minor suggestion I would make to management is the menu is a bit limited, although I suspect this results from a conscious decision to offer a smaller menu of excellent choices rather than dilute the quality with a larger menu. Nonetheless, Charles Inn is a top choice for dining in NOTL.
    Special Features:
    fit for foodies, great for outdoor dining, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • CharmdatCharls
    Dined on 8/17/2014
    was a great choice for my wife and I for our anniversary dinner. We sat at one of the window tables...most comfortable. While we did not do the 5 course wine pairings, Martin our phenomenal waiter did pair wines to the three courses we did choose.
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Attentive, knowledgeable service
    paulluella
    Dined on 8/16/2014
    Our waiter made our dinner most memorable. Having said that, the food was quite memorable too. Fine dining, and priced accordingly. But the service was competent, nicely timed, and the food very nicely presented. No negatives at all. Will return when we are next in N-O-T-L.
    Special Features:
    fit for foodies, romantic, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • A Gem
    Tony
    Dined on 8/15/2014
    Allan our waiter was excellent. His recommendations were very good. We both had fish and it was excellent. We were not hurried and had lots of time to get to our show. Very reasonably priced
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great diner with friends
    pierrenic
    Dined on 8/14/2014
    Our diner reservation for 6:30 p.m. on August 14, 2014 was on time. We had very good food and very good wine. We specialy enjoy the Gaspacho soup ( so different and so good) also the porc tenderloin was very good.
    Special Features:
    fit for foodies, romantic, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Val
    OpenTable Diner Since 2014
    Dined on 8/11/2014
    A truly "Fine" dinning experience. Tasting menu and wine pairing well worth the price!
    Special Features:
    fit for foodies, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • standout in NOTL
    acf767
    Dined on 8/9/2014
    delightful tasting menu, well-paired wines, a refined venue. Overall, a pleasant evening of fine dining
    Special Features:
    fit for foodies, great for outdoor dining, special occasion, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Will not return
    FanLover
    Dined on 8/7/2014
    We were very disappointed. We had been to this restaurant one other time and loved it, but had a very mediocre dinner there due mostly to the service. Although our waiter was polite, he was extremely officious. After waiting more than an hour for our first course, he offered no apology or gracious explanation as to why the kitchen may have been backed up. It wasn't that crowded there, but he made no effort to engage himself to the customers including the ones at the table adjacent to us that sent back their halibut. Our meals were generally scrumptious, but it took two and a half hours for the three of us to dine, and we skipped dessert.
    Special Features:
    great for outdoor dining, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Lovely outdoor dinner!
    MINDY
    Dined on 8/7/2014
    Our first night in NOTL after a long drive and we had such a lovely, relaxing dinner on their patio. My husband had the mushroom salad and I had the quinoa cake, both of which were inventive and delicious. For the main dishes I had the very rich and outstanding, upscale msc and cheese, my husband had the Shepherd's pie. Our server was so friendly and thoughtful- she even recommended a local gelato place for dessert!
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, great for lunch, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Cool old restaurant.
    OpenTable Diner Since 2011
    Dined on 8/5/2014
    Excellent food. Reasonably priced for the quality. Very cool old building.
    Special Features:
    great for outdoor dining, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Good choice on the main street
    BmanVIP
    Dined on 8/3/2014
    Our dishes were very good, our server was excellent. Great wine list of local wines. We sat in the dining room - apparently the menu on the porch is different
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Our 10th anniversary dinner.
    Traveller
    Dined on 8/1/2014
    A must go for people that appreciate quality. The heritage building with its large verandas and beautiful gardens made it a very romantic place to have lunch. The food and the service were so good that we came back for dinner. My new favorite restaurant in Ontario.
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, great for lunch, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Excellent
    Glutton79
    Dined on 7/26/2014
    This place is old school elegance with a tonne of charm. The tasting menu, paired with Niagara wines, was absolutely delicious. Highly recommended for special occasions in particular.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • great night
    cocoeats
    Dined on 7/25/2014
    this was our second time dining at the Charles Inn and it was wonderful. We ( family of 4) sat on the verandah & it was a lovely night, view of the golf course. The service (Dylan) was very good, food amazing( presentation was excellent),wine even better... Would chhose this place next time we visit in the Fall.
    Special Features:
    great for brunch, fit for foodies, great for outdoor dining, romantic, special occasion, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Spoilt by server
    KatysamVIP
    Dined on 7/24/2014
    Beautiful dining room and exquisite food but the loud, intrusive, patronizing server really took the enjoyment away. We did not need a dissertation on the fact that champagne is only champagne if it comes from Champagne, our bill presented before it was requested, hovering over us with step by step instructions on how to work the credit card machine, nor the loud booming voice which could be heard all over the restaurant. We were really not interested in where the server lived, how he has a Nexus card, the comparative cost of items in the States and his sister's DUI (all relayed to a couple several tables way from us). Not what we expect in a fine dining environment.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • A lovely dining experience!
    MouseMom39VIP
    Dined on 7/24/2014
    We had two nights in Niagara-on-the-Lake, and based on excellent reviews, chose the Charles Inn for dinner before the theater at the Shaw Festival! The inn itself is lovely, and to be honest, I think we expected the food to be rather good, but a bit "old fashioned". Nothing could have been farther from the truth! The menu, though relatively small, was varied, and the food was fresh, expertly prepared, and the presentation was unrivaled! I would highly recommend dining at the Charles Inn!
    Special Features:
    fit for foodies, romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Elegant dining
    Dart76
    Dined on 7/19/2014
    Great tasting menu, expensive but fairly priced, wine pairings worked well, staff very enthusiastic and accommodating. Great dinner.
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great place in a tourist town
    Shw21
    Dined on 7/18/2014
    Niagara-On-The-Lake is a great tourist town that hosts the Shaw Festival Theater. So it is a bit laid back. The Charles Inn restaurant is one of the more “formal” restaurants in town. That does not mean you need a coat and tie but you would not be out of place wearing either. However, the place is not stuffy. There is a relaxed quite atmosphere that goes with the great food. There is a limited menu with every item well done and most of the food is from local (at least Canadian) sources. Great wine list with virtually local winery represented. The wait staff is knowledgeable about both the food and the wine.
    Special Features:
    fit for foodies, special occasion, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • I cannot remember a better meal
    stevebVIP
    Dined on 7/17/2014
    We went for a quiet dinner at 7:30 when no one is rushing to make it to the theater. The Charles Inn and grounds are lovely with a view of the gold course. The food was very good, well prepared and artfully presented. I especially liked the deconstructed French onion soup. My bowl arrived empty save for a bit of cheese, a dab of onion marmalade and a tortured, architectural "crouton". The boiling hot soup was added at the table. Smart new presentation. My roast chicken as accompanied by two forms of parsnips, while my wife's scallops had two forms of celeriac. I would like to have the five course tasting menu in the future.
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, great for lunch, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Enjoyable evening
    lainey
    Dined on 7/17/2014
    The food, service and ambiance perfect. Not a large menu, but what was offered was very tasty.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • luvtovisitnol
    Dined on 7/17/2014
    This was our first time dining at the Charles Inn. The service was impeccable and the food was very good. We had asked for a window table and got it. We loved the cozy, warm atmosphere of the restaurant. Niagara on the Lake is one of our favorite places to visit (we're from Toronto) and we will definitely plan to return to the Charles Inn on one of our future visits.
    Special Features:
    romantic, special occasion, scenic view, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • FABULOUS DINING
    Nodrogdiner
    Dined on 7/16/2014
    We had dined here several times before but they keep getting better each time. Food, service and ambience are superb. Well done again
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Superb
    Hatepretentiousplaces
    Dined on 7/15/2014
    The Charles Inn dining room is one of NOTL's best - maybe the best.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Perfect night out...
    BIllB
    Dined on 7/12/2014
    Just a wonderful night out. Service was impeccable and the food was prepared to perfection. Good variety on menu with wonderful presentation.
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • John Trotta
    johnatrotta
    Dined on 7/12/2014
    We are from the States and it was my sole intention to Dine here to celebrate our 30th Wedding Anniversary. I researched the Inn and found nothing but high marks and outstanding comments. ALL TRUE!!! Greg was our Server and he was extremely knowledgeable, friendly, and courteous. We had a great table at the front window and even managed to acquire a parking space at the front door. The night was made to order and the food and wine was phenomenal. I could write a page on our entrees and desert. One must experience the cuisine and atmosphere...it's something that can not be explained!!! This was a 5 star evening all around at a fair price for anyone wanting to do something very special in NOTL. You will not regret it!!!
    Special Features:
    fit for foodies, romantic, special occasion, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • fabdining
    Dined on 7/9/2014
    Despite some reviews we had read that the service was somewhat slow, our experience was the exact opposite. The service was wonderful. Our servers were pleasant and attentive. Our meals arrived in a timely fashion and were delicious. We will certainly return.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Choose another choice
    LLV2VIP
    Dined on 7/6/2014
    Wine service was deplorable. So was Mark's attitude. Warm wine put into a 1 inch water bath? We added our ice water to cool off the wine and poured ourselves. Horrible service dominated the evening detracting from decent food. It was quiet because the place is a poor choice!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • TreadwellVIP
    Dined on 7/5/2014
    Had a lovely meal. More on the old school traditional fine dining experience. Menu is limited in choices but what we had was well prepared and tasted excellent. Perfect place to take parents for a meal.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Charles Inn Restaurant - Excellent!
    Maori24
    Dined on 7/4/2014
    Our first experience with the Charles Inn Restaurant was excellent! The service was impeccable and the food was fit for any foodie! We celebrated our anniversary there and I would eat at the Inn again, as well as highly recommend it.
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Delightful evening
    summerdine
    Dined on 7/4/2014
    Very pleasant restaurant for summer dining. We had drinks on the patio facing the garden and then dinner inside in the red dining room after a theater performance. Tables are set far enough apart that you do not hear your neighbors' conversation. Food was excellent, especially the Apple tart. Friendly staff and good service. Delightful evening.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Charles Inn Dining
    Luv2Eat
    Dined on 6/30/2014
    The menu is limited to a few appetizers and entrees, but each one is a very interesting combination, artfully prepared and presented. Wine list features many wines from the region, some by the glass. Service is very good and attentive. We had both the seared scallop and the foie gras appetizers, and the pork loin and the halibut entrees. Bring friends or dine with your best friend, this is an experience to share with someone special.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.