CHAR Steak and Lounge
CHAR Steak and Lounge

CHAR Steak and Lounge

  • Dining Style: Casual Elegant
  • Website: http://www.charsteakandlounge.com/
  • Phone: 5852417100x
  • Hours of Operation:
    Breakfast: Monday - Friday: 6:00am - 10:00am, Saturday & Sunday: 7:00am - 11:00am; Brunch: Sunday: 11:00am - 3:00pm; Lunch: Monday - Saturday: 11:00am - 2:00pm; Dinner: Monday - Wednesday: 5:00pm - 10:00pm, Thursday - Saturday: 5:00pm - 11:00pm, Sunday: 4:00pm - 9:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Wine Bar, Steakhouse, Contemporary American
  • Executive Chef: Jeremy Nucelli
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Entertainment, Fireplace, Full Bar, Happy Hour, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Smoking Area (patio only), Weekend Brunch, Wheelchair Access, Wine
  • Private Party Facilities: Two private or semi-private rooms are within the restaurant itself, and several other event spaces are located throughout the hotel and are served by our kitchen.
  • Private Party Contact: Tamar Horowitz 5852417100x

Getting there

  • Cross Street: East Avenue/Strathallan Park
  • Public Transit: RTS #17 (East and Goodman), Full service taxis, hotel shuttle for qualified guests
  • Parking: Hotel Parking
  • Parking Details: The hotel boasts 120 parking spaces, along with plenty of on-street parking and complimentary valet service.
A word from CHAR Steak and Lounge
Nestled in the heart of the Neighborhood Of The Arts, Char Steak & Lounge is located in the newly renovated Strathallan, A DoubleTree by Hilton. A blend of quintessential steakhouse with an opulent, hip ambiance celebrating local artists, Char has something for everyone.
With refined and approachable service, the menus offer breakfast, lunch, and dinner. Featuring our wood-fired grilled steaks to homemade pastas, fresh fish, and masterfully in-house crafted desserts.
Continued
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Food
  • Diners' Choice WinnerVibrant Bar Scene
  • Diners' Choice WinnerSteak
CHAR Steak and Lounge reviews from OpenTable diners
62 reviews since June 2, 2014
Overall Rating4.5
  • Food4.6
    Service4.5
  • Ambiance4.4
    Noise LevelModerate
96% of reviewers would recommend this restaurant to a friend.
special occasion (43)romantic (30)great for outdoor dining (27)fit for foodies (27)neighborhood gem (23)notable wine list (21)vibrant bar scene (20)good for groups (14)hot spot (12)scenic view (8)late-night find (6)great for lunch (5)great for brunch (2)kid-friendly (1)Show More
  • Disappointed
    Dined on 9/24/2014
    Disappointed EXTREMELY rude bartender and average food... spent over $800 at Char... I have received friendlier and more enjoyable service at chain restaurants! Not what I would expect from a "Upscale restaurant offering gourmet dishes"
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent Food....Confused service
    Onthefence
    Dined on 9/23/2014
    This place is a cozy place for dinner and drinks. The food is remarkable. The service was confused, sloppy and extremely slow. If you dont mind waiting forever for service and having to remind the staff for drinks , water and food....great place to dine. A new floor manager would do this place well.
    Special Features:
    hot spot, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Food & the atmosphere can't be beat
    DonnaD
    Dined on 9/20/2014
    If you go to Char on a nice evening make sure you come a little early to have a drink on their rooftop. It's one of the best views on the city in Rochester. The food is excellent. My husband and I went back again for our anniversary. We shared two appetizers that were both excellent (wood-grilled smoked calamari and the seasonal heirloom tomatoes). Then we split the 16 oz. Delmonico which the cut in strips for us. A half a lb. each was plenty for us. The sauces on the sides are all good, we had the smoked blue cheese and bacon butter and the green peppercorn brandy sauces, & shared a side. Our waiter was great & recommended a nice, but not too expensive bottle of wine. The only negative thing I would say is the hostess seemed a bit aloof.
    Special Features:
    fit for foodies, great for outdoor dining, neighborhood gem, notable wine list, romantic, scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • brassman2327
    Dined on 9/19/2014
    food, sides, breads, deserts are always perfectly delicious. attentive and knowledgable staff
    Special Features:
    good for groups, great for outdoor dining, late-night find, neighborhood gem, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • OpenTable Diner Since 2011
    Dined on 9/19/2014
    We've been to many steak houses across the United States and this one would rank in our top 5. The food was excellent, the service was tremendous, and the varied offering of sauces to complement the steaks was unique. We would go back and would recommend it to fellow carnivores.
    Special Features:
    fit for foodies, great for outdoor dining, neighborhood gem, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Dining at it's best
    OpenTable Diner Since 2014
    Dined on 9/19/2014
    The moment I thought I needed something I looked down and it was already there. The food was incredible and the service was amazing. I ordered the wedge salad, the sirloin and a side of kale. I have never had a steak cooked so well. A great place for a special occasion.
    Special Features:
    fit for foodies, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Best streaks in Rochester
    MissingNewMexico
    Dined on 9/15/2014
    The 12oz bone-in fillet is to die for! If you can overlook the hotel atmosphere, Char is a great dinner spot. The food is excellent, their steaks phenomenal, their sauces supreme, and the service is perfect.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, neighborhood gem, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Dinner with family & friends
    RocDiner
    Dined on 9/14/2014
    My wife and I are always looking for a restaurant that is quiet so we can spend meaningful time with each other and our friends and family without the annoying distractions of loud music, poor acoustics and hype that plague so many eateries. CHAR strikes a nice balance of pleasant upscale ambiance, very good service, good menu options and very good food quality, and a relatively quiet place to enjoy the people with whom you want to dine. We'll be back.
    Special Features:
    fit for foodies, great for lunch, great for outdoor dining, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Amazing
    Foodlover
    Dined on 8/29/2014
    First time here and everything was wonderful food cooked just the way I asked hostess was very accommodating when we asked to switch our seats from outside to inside. Our waitress was very nice she explained everything on the menu to us she was sweet!! This was defiantly a great first time experience we will defiantly be back soon
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Delicious
    Lovetoeat
    Dined on 8/17/2014
    Everything from the decor to the food and service were impeccable. The only reason I am giving 4 starts is because you will leave with much less money than you came in with. Although I think for the most part the value is there- somethings are overpriced.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Yet another memorable experience.
    OpenTable Diner Since 2007
    Dined on 8/14/2014
    This was our wedding anniversary and the service and food were exceptional. My wife loves the tartare, and my entre of seafood in broth over squid ink linguini was not only unusual but was extraordinarily tasty and flavorful. My niece even loved her sirloin burger which is HUGE! You cannot go wrong with any risotto they make (sweet corn risotto this evening) and parmesan fries as side dishes.
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, scenic view, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • sixmrs
    Dined on 8/11/2014
    Celebrated my 23rd wedding anniversary here and the food was wonderful.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Amazing food, great service, fair $
    SiFood
    Dined on 8/2/2014
    Amazing appetizers: Beef Tartar, clams, oysters, truffle truffle everywhere! Steaks are as good as it gets. Can't comment on dessert as we are always so full and have no room, but I'm sure it's great too.
    Special Features:
    fit for foodies, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great first impression
    dazreviews
    Dined on 8/2/2014
    Had our anniversary dinner at Char. Excellent food, cocktails, service and atmosphere! Would definitely recommend.
    Special Features:
    romantic, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • The table we sat at
    champ
    Dined on 8/1/2014
    Everything buddy was excellent from your hostess to the bartender to the waiter just excellent. The only discomfort was the table was not level and it was just tough to sit without it bouncing
    Special Features:
    special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great food, great service!
    LovetoeatVIP
    Dined on 7/31/2014
    We love Char.....service is top notch and all of the food always exceeds expectations. We eat in restaurants in many cities and travel to NYC frequently. Char is among our top favorite restaurants of all the places we go.
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Staff
    OpenTable Diner Since 2014
    Dined on 7/26/2014
    Great food very Good service. I will be back for another stay and another dinner.
    Special Features:
    romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • overrated
    grumpy
    Dined on 7/19/2014
    While the food was excellent, the pricing for food and wine were much to high for this area. Could go to Mario's and get something almost as delicious for far less. Layout is poor. We sat next to the door to the outside that some of the Feb reviewers complained about and could see why. One whole wall has a table of wine bottles that looks like their inventory. Could use that space for table and not have to sit near outside doors.
    Special Features:
    special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointed
    Searchingforyummies
    Dined on 7/18/2014
    Our first meal here was delicious, the second was disappointing in every way... Service was very slow and inattentive. We came here for the steak, mine was overdone, in a steakhouse called CHAR... Mac and cheese was barely warm so we were glad the waiter forgot to bring the other order as we had originally asked for two... Not even close to worth the amount of money we spent there... We will not be back
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great dinner
    Mlarosa25
    Dined on 7/15/2014
    Reservations were easy to make and our dinner was great! Service from Mark was perfect and his attention to our table was great. I'll be going back for sure
    Special Features:
    great for outdoor dining, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Leebo
    Dined on 7/5/2014
    Had heard very complimentary things about this restaurant. Menus ok but limited meat entrees and was shocked at the size and price of the NY strip (18 oz for $49.00) My spouse selected the rack of lamb--first one came out almost raw with oddles of fat and gristle. Second one was much better but a little undercooked. My meal was good but not great. Wine list very fair and expansive (not pricey). Dessert was comped due to the problem with the rack of lamb(a nice gesture). Will think twice about a return visit.
    Special Features:
    great for outdoor dining, neighborhood gem, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Almost there
    MissingNewMexico
    Dined on 6/30/2014
    Excellent service. Simone's wine list is fantastic. The food is excellent however they tend to cover cook the burger. It's a shame that it looks like and feels like the hotel restaurant that it is. The food and service are so much better than your typical hotel experience.
    Special Features:
    fit for foodies, great for outdoor dining, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Delightful
    ARUGG
    Dined on 6/29/2014
    Went to Char for my birthday, what a wonderful experience! Service was elegant but have time and space. Food was one of a kind and tasty. Great wine selection as well as dessert options.
    Special Features:
    fit for foodies, romantic, special occasion, scenic view, neighborhood gem, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • What happened?
    usedtolikeit
    Dined on 6/27/2014
    We have been at CHAR before but for some reason at a large dinner party I just hosted the menu was much more limited, and the quality of the food was marginal at best. The service was awkward and we had to ask for items that should have come with our dinner a number of times. If Char could return to the way it used to be it would be great, but I am disappointed in the change.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great place for a romantic event
    romance
    Dined on 6/16/2014
    We went there to celebrate our 30th anniversary. Great atmosphere and the food was spectacular
    Special Features:
    fit for foodies, romantic, special occasion, great for lunch, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Another great experience
    OpenTable Diner Since 2007
    Dined on 6/14/2014
    This was my ninth or tenth visit to Char. It has become my favorite in Rochester as well as my granddaughters favorite restaurant. She tells me that it makes her happy to think we are having dinner there! The steaks are always outstanding and my daughter had the veal dish which was incredible. Everyone commented positive about their meal including the chilled pea soup.
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Birthday Celebration Dinner
    PALy
    Dined on 6/14/2014
    A friend mention this place, looked up the menu online and thought it would be a good place to try. the restaurant itself has a large patio with a large open fire (which was appropriate for a 70 F evening). We choose to sit inside next to a window and enjoy the scenery from there. Everything is very clean and new, fairly recently remodeled and renamed. We tend to eat early (about 6:00) and service was very attentive but not at all overbearing. my wife had the lamb - excellent and I had the 10 oz sirloin steak. Both were delicious. With food, tips, wine it came to about $65 a person, considering everything, well worth it.
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good eats.
    goodeats
    Dined on 6/13/2014
    The stuffed calamari was terrific. The entrees were excellent as well. The risotto was a bit chewy but that was the only food we didn't love.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 34 ratings-only reviews submitted since June 2, 2014
    • Overall Rating4.7
    • Food4.7
    • Ambiance4.6
    • Service4.7
    • Noise LevelModerate
  • The following 151 reviews are from the CHAR Steak and Lounge reviews archive.
  • Nosiejoanie
    Dined on 5/31/2014
    The only negative comment I have is that the hostess was dressed as though she was going somewhere very casual, not appropriately dressed for such an upscale restaurant. Shorts, tshirt (even though it had sparkly sleeves) and flats should not be an acceptable uniform for a position such as the first person to greet diners to this wonderful place.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, late-night find, neighborhood gem, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Pricey, but largely worth it.
    live2eat
    Dined on 5/31/2014
    The atmosphere was fun, the service was good and the food was just short of excellent. The portions on the appetizers could have been a bit bigger, but both were very good. I would recommend the Chocolate dessert with the bacon flavored ice cream (good on it's own, but really delicious when taken in the same mouthful as the chocolate).
    Special Features:
    great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • CHAR-ific experience!
    OB33
    Dined on 5/20/2014
    I was referred to Char as I was considering where to take my sales management team for our Q1 celebration dinner. CHAR did not disappoint! As my team told me, it was one of THE BEST STEAKS they had ever eaten! The service was attentive but over-bearing and the ambiance and decor were very, very nice. A great time was had by all!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Fine dining in Rochester
    OpenTable Diner Since 2013
    Dined on 5/17/2014
    First time at Char since the renovation. Completely different restaurant, so much nicer from ambiance to food! Elegant modern look and outstanding food fit for any foodie!
    Special Features:
    fit for foodies, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Exceptional food
    esprit
    Dined on 5/16/2014
    Best in Rochester, and I've tried them all. CHAR is my go to spot for a romantic evening, or that special occasion when price is no object, and the atmosphere is as important as the quality of the food.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • The Best Steak!
    Foodpornking2014
    Dined on 5/15/2014
    I took my Wife for her birthday and I couldn't have been more impressed! The Restaurant decor is beautiful, the service was outstanding. Mark the waiter was extremely friendly. I ordered the Delmonico with the horseradish sauce which in my opinion is the best steak I ever had! My wife ordered to 5 oz filet Mignon, we also ordered a side of macaroni and cheese, the peas with risotto and 3 prawns on the side. Everything was very good! For dessert we shared an order of coffee creme brûlée. We were not disappointed!
    Special Features:
    romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • First Time
    Great
    Dined on 5/10/2014
    I sent for my first time on Saturday. There was a mistake with our time and the staff was very professional and worked with us. We sat outside by a wonderful fire with a cocktail and then had a great meal. I would recommend everyone try it.
    Special Features:
    fit for foodies, good for groups, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great experience
    Rochesterdiningscene
    Dined on 5/3/2014
    Everything went well from the service to the food. Depending on what you order it can get very pricey. Drinks are always pricey there. Great bar scene ..young and hip. Servers were very attentive and knowledgable .
    Special Features:
    great for brunch, fit for foodies, good for groups, special occasion, great for lunch, late-night find, neighborhood gem, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Our new favorite restaurant
    Bess
    Dined on 4/26/2014
    I was given a gift certificate for CHAR, and my husband and I celebrate our anniversary with dinner. We were delighted with the food, our waiter, and overal experience. The food was delicious and our waiter was excellent. We will definitely be returning to CHAR!
    Special Features:
    Fit For Foodies, Romantic, special occasion, Neighborhood Gem, Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • I wood highly recommend
    Charleysluvit
    Dined on 4/20/2014
    Everything was abovey expectations ! The buffet had everything , the deserts were also great
    Special Features:
    Great for Brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Fantastic dining experience
    MayaVIP
    Dined on 3/22/2014
    This was one of the best dinners my husband and I have had in Rochester in a while. The food was amazing, and the service was impeccable. I only wish the food cost less so we could justify going to char weekly.
    Special Features:
    fit for foodies, good for groups, vibrant bar scene, notable wine list, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Dinner
    Maggie92
    Dined on 3/15/2014
    Reservation was at 8:30pm on Sat. before St. Patrick's Day. Water was poured but server did not come to table for almost 15 minutes while other diners who sat down after us were taken care of. Once server appeared with apologies, rest of service was very good. Oysters and appetizer special of papperdalle pasta with mushroom ragu were exceptional. Filet, wild mushroom risotto and braised kale were all very good. Date and mascarpone torte with sweet potato ice cream was fabulous. Though there was a good deal of noise and activity associated with St. Patrick's Day revelers at the bar, we enjoyed a lovely anniversary dinner. Would recommend this restaurant.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic