CHAR Steak and Lounge
CHAR Steak and Lounge

CHAR Steak and Lounge

  • Dining Style: Casual Elegant
  • Website: http://www.charsteakandlounge.com/
  • Phone: 5852417100x
  • Hours of Operation:
    Breakfast: Monday - Friday: 6:00am - 10:00am, Saturday & Sunday: 7:00am - 11:00am; Brunch: Sunday: 11:00am - 3:00pm; Lunch: Monday - Saturday: 11:00am - 2:00pm; Dinner: Monday - Wednesday: 5:00pm - 10:00pm, Thursday - Saturday: 5:00pm - 11:00pm, Sunday: 4:00pm - 9:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Wine Bar, Steakhouse, Contemporary American
  • Executive Chef: Jeremy Nucelli
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Entertainment, Fireplace, Full Bar, Happy Hour, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Smoking Area (patio only), Weekend Brunch, Wheelchair Access, Wine
  • Private Party Facilities: Two private or semi-private rooms are within the restaurant itself, and several other event spaces are located throughout the hotel and are served by our kitchen.
  • Private Party Contact: Tamar Horowitz 5852417100x

Getting there

  • Cross Street: East Avenue/Strathallan Park
  • Public Transit: RTS #17 (East and Goodman), Full service taxis, hotel shuttle for qualified guests
  • Parking: Hotel Parking
  • Parking Details: The hotel boasts 120 parking spaces, along with plenty of on-street parking and complimentary valet service.
A word from CHAR Steak and Lounge
Nestled in the heart of the Neighborhood Of The Arts, Char Steak & Lounge is located in the newly renovated Strathallan, A DoubleTree by Hilton. A blend of quintessential steakhouse with an opulent, hip ambiance celebrating local artists, Char has something for everyone.
With refined and approachable service, the menus offer breakfast, lunch, and dinner. Featuring our wood-fired grilled steaks to homemade pastas, fresh fish, and masterfully in-house crafted desserts.
Continued
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Food
  • Diners' Choice WinnerVibrant Bar Scene
  • Diners' Choice WinnerSteak
CHAR Steak and Lounge reviews from OpenTable diners
74 reviews since June 27, 2014
Overall Rating4.5
  • Food4.6
    Service4.5
  • Ambiance4.3
    Noise LevelModerate
97% of reviewers would recommend this restaurant to a friend.
special occasion (48)fit for foodies (39)neighborhood gem (32)romantic (31)vibrant bar scene (29)great for outdoor dining (27)notable wine list (21)hot spot (20)good for groups (17)scenic view (7)great for lunch (6)late-night find (5)great for brunch (2)kid-friendly (1)Show More
  • Excellentbutpricey
    Dined on 10/18/2014
    The wait staff was great. I mentioned when I booked the reservation that it was an anniversary dinner so we were presented with glasses of champagne which was a nice touch. The food was excellent but extremely pricey. With the limited menu I thought it was even more pricey that Black and Blue.
    Special Features:
    great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Pros (mostly) and Cons
    GlutenFreeDiners
    Dined on 10/18/2014
    My wife and I have dined at Char three times. We identified consistent themes: (a) Char can accommodate a gluten-free diet, (b) beef and duck dishes are very tasty and well prepared, (c) appetizers range from adequate to good, (d) desserts are very good, (e) the taste, texture, and preparation of risotto and other rice dishes are not good, and (f) dining room and bar service both need improvement. I think most people will be pleased with Char's food- just skip the rice. Service can be slow, and when busy, you will need to make yourself salient at the bar. We observed poor coordination b/w bartenders and barbacks. The dining room wait staff may not bring out appetizers for 2+ people at the same time. Fixable problems- we will return.
    Special Features:
    fit for foodies, neighborhood gem, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • CHAR first time dining experience
    Trice
    Dined on 10/18/2014
    I'd never been to CHAR before, but it came highly recommended, and for good reason. Our reservation was right on schedule, the cocktails were fantastic, and it was literally the best steak I'd ever tasted. We had a fantastic waiter, Duncan, and he made sure everything was perfect. Thanks!
    Special Features:
    fit for foodies, neighborhood gem, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • great experience
    satisfieddiner
    Dined on 10/14/2014
    Food was fantastic. The flavors were amazing. Great seasonal menu. Look forward to going back.
    Special Features:
    fit for foodies, hot spot, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Excellent food and service
    AnneV
    Dined on 10/12/2014
    This is a very convenient location and perfect venue for relaxing with friends, family or alone to enjoy delicious food. The service is outstanding and the atmosphere is cozy in a modern comfortable way. They have vegetarian options for those family members who are not carnivores. I highly reocmmend.
    Special Features:
    fit for foodies, good for groups, great for lunch, great for outdoor dining, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fantastic Dinner
    hungryman
    Dined on 10/11/2014
    Enjoyed a fabulous meal on Saturday, Oct. 11 a CHAR Steak and Lounge. We were staying at the Strathallan hotel and had tickets to the RPO with my wife and two daughters. The halibut (special) was the best I have ever had and I am a New Englander who loves seafood. My wife and daughter had the filet and it was cooked exactly right. The sides were great and my 7 year old devoured her hamburger. The wines were excellent too and the desserts were fun to try. Would definitely recommend this as a special place.
    Special Features:
    fit for foodies, hot spot, kid-friendly, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • thankyoulunch
    Dined on 10/8/2014
    I wanted to take a colleague (adlministrative assitant) out to a tasty lunch in an elegant nearby setting as a "thank you" during my brief time in an interim executive position (priest-in-charge at St Paul's Episcopal Church on just up East Avenue from the Strathallan): the CHAR was absolutley the right choice all-around. Thank you.
    Special Features:
    fit for foodies, great for lunch, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Anniversary
    mamaalt58
    Dined on 10/4/2014
    Perfect spot to celebrate 30 years of marriage. Food and atmosphere were great!
    Special Features:
    fit for foodies, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • good not quite outstanding
    bdayboy
    Dined on 10/4/2014
    Our servers were very good but the entree took awhile to make it to the table. Other tables that were seated a half hour after we ordered got their meal at the same time we did. We enjoyed the menu selection and all 4 servers were very attentive. Parking is very limited although they do have valet parking which we were not aware of when we arrived.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Food great - service not so much
    furmans
    Dined on 9/29/2014
    The quality of the food was great. Steaks were flavorful and cooked exactly as requested. The crab legs were outstanding. The bread and butter were so tasty - really! The baked potato was cold and unappetizing. Music was a bit loud, but we could talk above it. Service was the downfall. Long waits in between table visits. We finally had to ask service personnel to find our waiter. The room was visually appealing.
    Special Features:
    great for outdoor dining
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Disappointed
    Dined on 9/24/2014
    Disappointed EXTREMELY rude bartender and average food... spent over $800 at Char... I have received friendlier and more enjoyable service at chain restaurants! Not what I would expect from a "Upscale restaurant offering gourmet dishes"
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Excellent Food....Confused service
    Onthefence
    Dined on 9/23/2014
    This place is a cozy place for dinner and drinks. The food is remarkable. The service was confused, sloppy and extremely slow. If you dont mind waiting forever for service and having to remind the staff for drinks , water and food....great place to dine. A new floor manager would do this place well.
    Special Features:
    hot spot, late-night find, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Food & the atmosphere can't be beat
    DonnaD
    Dined on 9/20/2014
    If you go to Char on a nice evening make sure you come a little early to have a drink on their rooftop. It's one of the best views on the city in Rochester. The food is excellent. My husband and I went back again for our anniversary. We shared two appetizers that were both excellent (wood-grilled smoked calamari and the seasonal heirloom tomatoes). Then we split the 16 oz. Delmonico which the cut in strips for us. A half a lb. each was plenty for us. The sauces on the sides are all good, we had the smoked blue cheese and bacon butter and the green peppercorn brandy sauces, & shared a side. Our waiter was great & recommended a nice, but not too expensive bottle of wine. The only negative thing I would say is the hostess seemed a bit aloof.
    Special Features:
    fit for foodies, great for outdoor dining, neighborhood gem, notable wine list, romantic, scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • brassman2327
    Dined on 9/19/2014
    food, sides, breads, deserts are always perfectly delicious. attentive and knowledgable staff
    Special Features:
    good for groups, great for outdoor dining, late-night find, neighborhood gem, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • jandl
    Dined on 9/19/2014
    We've been to many steak houses across the United States and this one would rank in our top 5. The food was excellent, the service was tremendous, and the varied offering of sauces to complement the steaks was unique. We would go back and would recommend it to fellow carnivores.
    Special Features:
    fit for foodies, great for outdoor dining, neighborhood gem, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Dining at it's best
    OpenTable Diner Since 2014
    Dined on 9/19/2014
    The moment I thought I needed something I looked down and it was already there. The food was incredible and the service was amazing. I ordered the wedge salad, the sirloin and a side of kale. I have never had a steak cooked so well. A great place for a special occasion.
    Special Features:
    fit for foodies, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Best streaks in Rochester
    MissingNewMexico
    Dined on 9/15/2014
    The 12oz bone-in fillet is to die for! If you can overlook the hotel atmosphere, Char is a great dinner spot. The food is excellent, their steaks phenomenal, their sauces supreme, and the service is perfect.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, neighborhood gem, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Dinner with family & friends
    RocDiner
    Dined on 9/14/2014
    My wife and I are always looking for a restaurant that is quiet so we can spend meaningful time with each other and our friends and family without the annoying distractions of loud music, poor acoustics and hype that plague so many eateries. CHAR strikes a nice balance of pleasant upscale ambiance, very good service, good menu options and very good food quality, and a relatively quiet place to enjoy the people with whom you want to dine. We'll be back.
    Special Features:
    fit for foodies, great for lunch, great for outdoor dining, late-night find, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Amazing
    Foodlover
    Dined on 8/29/2014
    First time here and everything was wonderful food cooked just the way I asked hostess was very accommodating when we asked to switch our seats from outside to inside. Our waitress was very nice she explained everything on the menu to us she was sweet!! This was defiantly a great first time experience we will defiantly be back soon
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Delicious
    Lovetoeat
    Dined on 8/17/2014
    Everything from the decor to the food and service were impeccable. The only reason I am giving 4 starts is because you will leave with much less money than you came in with. Although I think for the most part the value is there- somethings are overpriced.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Yet another memorable experience.
    OpenTable Diner Since 2007
    Dined on 8/14/2014
    This was our wedding anniversary and the service and food were exceptional. My wife loves the tartare, and my entre of seafood in broth over squid ink linguini was not only unusual but was extraordinarily tasty and flavorful. My niece even loved her sirloin burger which is HUGE! You cannot go wrong with any risotto they make (sweet corn risotto this evening) and parmesan fries as side dishes.
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, scenic view, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • sixmrs
    Dined on 8/11/2014
    Celebrated my 23rd wedding anniversary here and the food was wonderful.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Amazing food, great service, fair $
    SiFood
    Dined on 8/2/2014
    Amazing appetizers: Beef Tartar, clams, oysters, truffle truffle everywhere! Steaks are as good as it gets. Can't comment on dessert as we are always so full and have no room, but I'm sure it's great too.
    Special Features:
    fit for foodies, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great first impression
    dazreviews
    Dined on 8/2/2014
    Had our anniversary dinner at Char. Excellent food, cocktails, service and atmosphere! Would definitely recommend.
    Special Features:
    romantic, special occasion, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • The table we sat at
    champ
    Dined on 8/1/2014
    Everything buddy was excellent from your hostess to the bartender to the waiter just excellent. The only discomfort was the table was not level and it was just tough to sit without it bouncing
    Special Features:
    special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great food, great service!
    LovetoeatVIP
    Dined on 7/31/2014
    We love Char.....service is top notch and all of the food always exceeds expectations. We eat in restaurants in many cities and travel to NYC frequently. Char is among our top favorite restaurants of all the places we go.
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, neighborhood gem, hot spot, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Staff
    OpenTable Diner Since 2014
    Dined on 7/26/2014
    Great food very Good service. I will be back for another stay and another dinner.
    Special Features:
    romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • overrated
    grumpy
    Dined on 7/19/2014
    While the food was excellent, the pricing for food and wine were much to high for this area. Could go to Mario's and get something almost as delicious for far less. Layout is poor. We sat next to the door to the outside that some of the Feb reviewers complained about and could see why. One whole wall has a table of wine bottles that looks like their inventory. Could use that space for table and not have to sit near outside doors.
    Special Features:
    special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointed
    Searchingforyummies
    Dined on 7/18/2014
    Our first meal here was delicious, the second was disappointing in every way... Service was very slow and inattentive. We came here for the steak, mine was overdone, in a steakhouse called CHAR... Mac and cheese was barely warm so we were glad the waiter forgot to bring the other order as we had originally asked for two... Not even close to worth the amount of money we spent there... We will not be back
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great dinner
    Mlarosa25
    Dined on 7/15/2014
    Reservations were easy to make and our dinner was great! Service from Mark was perfect and his attention to our table was great. I'll be going back for sure
    Special Features:
    great for outdoor dining, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Leebo
    Dined on 7/5/2014
    Had heard very complimentary things about this restaurant. Menus ok but limited meat entrees and was shocked at the size and price of the NY strip (18 oz for $49.00) My spouse selected the rack of lamb--first one came out almost raw with oddles of fat and gristle. Second one was much better but a little undercooked. My meal was good but not great. Wine list very fair and expansive (not pricey). Dessert was comped due to the problem with the rack of lamb(a nice gesture). Will think twice about a return visit.
    Special Features:
    great for outdoor dining, neighborhood gem, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Almost there
    MissingNewMexico
    Dined on 6/30/2014
    Excellent service. Simone's wine list is fantastic. The food is excellent however they tend to cover cook the burger. It's a shame that it looks like and feels like the hotel restaurant that it is. The food and service are so much better than your typical hotel experience.
    Special Features:
    fit for foodies, great for outdoor dining, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Delightful
    ARUGG
    Dined on 6/29/2014
    Went to Char for my birthday, what a wonderful experience! Service was elegant but have time and space. Food was one of a kind and tasty. Great wine selection as well as dessert options.
    Special Features:
    fit for foodies, romantic, special occasion, scenic view, neighborhood gem, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • What happened?
    usedtolikeit
    Dined on 6/27/2014
    We have been at CHAR before but for some reason at a large dinner party I just hosted the menu was much more limited, and the quality of the food was marginal at best. The service was awkward and we had to ask for items that should have come with our dinner a number of times. If Char could return to the way it used to be it would be great, but I am disappointed in the change.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Ratings-Only Reviews
    Based on 40 ratings-only reviews submitted since June 27, 2014
    • Overall Rating4.7
    • Food4.8
    • Ambiance4.5
    • Service4.7
    • Noise LevelModerate
  • The following 155 reviews are from the CHAR Steak and Lounge reviews archive.
  • Great place for a romantic event
    romance
    Dined on 6/16/2014
    We went there to celebrate our 30th anniversary. Great atmosphere and the food was spectacular
    Special Features:
    fit for foodies, romantic, special occasion, great for lunch, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Another great experience
    OpenTable Diner Since 2007
    Dined on 6/14/2014
    This was my ninth or tenth visit to Char. It has become my favorite in Rochester as well as my granddaughters favorite restaurant. She tells me that it makes her happy to think we are having dinner there! The steaks are always outstanding and my daughter had the veal dish which was incredible. Everyone commented positive about their meal including the chilled pea soup.
    Special Features:
    fit for foodies, great for outdoor dining, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Birthday Celebration Dinner
    PALy
    Dined on 6/14/2014
    A friend mention this place, looked up the menu online and thought it would be a good place to try. the restaurant itself has a large patio with a large open fire (which was appropriate for a 70 F evening). We choose to sit inside next to a window and enjoy the scenery from there. Everything is very clean and new, fairly recently remodeled and renamed. We tend to eat early (about 6:00) and service was very attentive but not at all overbearing. my wife had the lamb - excellent and I had the 10 oz sirloin steak. Both were delicious. With food, tips, wine it came to about $65 a person, considering everything, well worth it.
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good eats.
    goodeats
    Dined on 6/13/2014
    The stuffed calamari was terrific. The entrees were excellent as well. The risotto was a bit chewy but that was the only food we didn't love.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Nosiejoanie
    Dined on 5/31/2014
    The only negative comment I have is that the hostess was dressed as though she was going somewhere very casual, not appropriately dressed for such an upscale restaurant. Shorts, tshirt (even though it had sparkly sleeves) and flats should not be an acceptable uniform for a position such as the first person to greet diners to this wonderful place.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, late-night find, neighborhood gem, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Pricey, but largely worth it.
    live2eat
    Dined on 5/31/2014
    The atmosphere was fun, the service was good and the food was just short of excellent. The portions on the appetizers could have been a bit bigger, but both were very good. I would recommend the Chocolate dessert with the bacon flavored ice cream (good on it's own, but really delicious when taken in the same mouthful as the chocolate).
    Special Features:
    great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate