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  • CHAR Steak and Lounge

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CHAR Steak and Lounge
CHAR Steak and Lounge

CHAR Steak and Lounge Details

  • Dining Style: Casual Elegant
  • Website: http://www.charsteakandlounge.com
  • Phone: (585) 241-7100
  • Hours of Operation: Breakfast: Monday - Friday: 6:00am - 10:00am, Saturday & Sunday: 7:00am - 11:00am; Brunch: Sunday: 11:00am - 3:00pm; Lunch: Monday - Saturday: 11:00am - 2:00pm; Dinner: Monday - Wednesday: 5:00pm - 10:00pm, Thursday - Saturday: 5:00pm - 11:00pm, Sunday: 4:00pm - 9:00pm
  • Payment Options: AMEX, Discover, MasterCard, Visa
  • Cuisine: Steakhouse, Contemporary American
  • Executive Chef: Jeremy Nucelli
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Entertainment, Fireplace, Full Bar, Happy Hour, Patio/Outdoor Dining, Personal wines welcome (corkage fee applies), Private Room, Smoking Area (patio only), Weekend Brunch, Wheelchair Access, Wine
  • Private Party Facilities: The Hattie Harris Room- this 1st floor room, adjacent to the lobby, features sit-down dining space for 80 guests or a cocktail party for 125. Conference Room- connected to the a la carte dining area, this space comfortably seats 18 guests with full a.v. capability. Board Room- perfect for an off-site retreat, this 2nd floor room is fully-serviced by Char to accomodate any working lunch or dinner. 14 ppl max. 9th floor "City View"- this glass enclosed, private dining room can accomodate up to 40 people with a focused menu for a sit-down event, or up to 65 people for a cocktail party. With stunning views of Rochester, the City View room will leave a unique impression on all of your guests.
  • Private Party Contact: Amanda Koojimans (Coy-mans) (585) 461-5010 x1103
  • Entertainment: Staying true to the traditions and musical history of the Strathallan, Char Steak and Lounge will, once again, be featuring local jazz artists on Thursday and Saturday nights beginning in January 2013. View our webpage at www.charsteakandlounge.com to find upcoming schedules.

Getting there

  • Cross Street: East Avenue/Strathallan Park
  • Public Transit: RTS #17 (East and Goodman), Full service taxis, hotel shuttle for qualified guests
  • Parking: Hotel Parking
  • Parking Details: The hotel boasts 120 parking spaces, along with pleanty of on-street parking and valet service.
A word from CHAR Steak and Lounge
Nestled in the heart of the Neighborhood Of The Arts, Char Steak & Lounge is located in the newly renovated Strathallan, A DoubleTree by Hilton. A blend of quintessential steakhouse with an opulent, hip ambiance celebrating local artists, Char has something for everyone. With refined and approachable service, the menus offer breakfast, lunch, and dinner. Featuring our wood-fired grilled steaks to homemade pastas, fresh fish, and masterfully in-house crafted desserts.Continued
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerVibrant Bar Scene
Diner Reviews
  • "Excellent service. Simone's wine list is fantastic. The food is excellent however they tend to cover cook the burger. It's a shame that it looks like and feels like the hotel restaurant that it is. The food and service are so much better than your typical hotel experience."
    Dined on 6/30/2014
  • "Had heard very complimentary things about this restaurant. Menus ok but limited meat entrees and was shocked at the size and price of the NY strip (18 oz for $49.00) My spouse selected the rack of lamb--first one came out almost raw with oddles of fat and gristle. Second one was much better but a little undercooked. My meal was good but not great. Wine list very fair and expansive (not pricey). Dessert was comped due to the problem with the rack of lamb(a nice gesture). Will think twice about a return visit."
    Dined on 7/5/2014
  • "Went to Char for my birthday, what a wonderful experience! Service was elegant but have time and space. Food was one of a kind and tasty. Great wine selection as well as dessert options."
    Dined on 6/29/2014
  • "We have been at CHAR before but for some reason at a large dinner party I just hosted the menu was much more limited, and the quality of the food was marginal at best. The service was awkward and we had to ask for items that should have come with our dinner a number of times. If Char could return to the way it used to be it would be great, but I am disappointed in the change."
    Dined on 6/27/2014
  • "We went there to celebrate our 30th anniversary. Great atmosphere and the food was spectacular"
    Dined on 6/16/2014
  • "This was my ninth or tenth visit to Char. It has become my favorite in Rochester as well as my granddaughters favorite restaurant. She tells me that it makes her happy to think we are having dinner there! The steaks are always outstanding and my daughter had the veal dish which was incredible. Everyone commented positive about their meal including the chilled pea soup."
    Dined on 6/14/2014
  • "The stuffed calamari was terrific. The entrees were excellent as well. The risotto was a bit chewy but that was the only food we didn't love."
    Dined on 6/13/2014
  • "A friend mention this place, looked up the menu online and thought it would be a good place to try. the restaurant itself has a large patio with a large open fire (which was appropriate for a 70 F evening). We choose to sit inside next to a window and enjoy the scenery from there. Everything is very clean and new, fairly recently remodeled and renamed. We tend to eat early (about 6:00) and service was very attentive but not at all overbearing. my wife had the lamb - excellent and I had the 10 oz sirloin steak. Both were delicious. With food, tips, wine it came to about $65 a person, considering everything, well worth it."
    Dined on 6/14/2014
  • "The atmosphere was fun, the service was good and the food was just short of excellent. The portions on the appetizers could have been a bit bigger, but both were very good. I would recommend the Chocolate dessert with the bacon flavored ice cream (good on it's own, but really delicious when taken in the same mouthful as the chocolate). "
    Dined on 5/31/2014
  • "The only negative comment I have is that the hostess was dressed as though she was going somewhere very casual, not appropriately dressed for such an upscale restaurant. Shorts, tshirt (even though it had sparkly sleeves) and flats should not be an acceptable uniform for a position such as the first person to greet diners to this wonderful place."
    Dined on 5/31/2014
  • "I was referred to Char as I was considering where to take my sales management team for our Q1 celebration dinner. CHAR did not disappoint! As my team told me, it was one of THE BEST STEAKS they had ever eaten! The service was attentive but over-bearing and the ambiance and decor were very, very nice. A great time was had by all!"
    Dined on 5/20/2014
  • "First time at Char since the renovation. Completely different restaurant, so much nicer from ambiance to food! Elegant modern look and outstanding food fit for any foodie! "
    Dined on 5/17/2014
  • "Best in Rochester, and I've tried them all. CHAR is my go to spot for a romantic evening, or that special occasion when price is no object, and the atmosphere is as important as the quality of the food. "
    Dined on 5/16/2014
  • "I took my Wife for her birthday and I couldn't have been more impressed! The Restaurant decor is beautiful, the service was outstanding. Mark the waiter was extremely friendly. I ordered the Delmonico with the horseradish sauce which in my opinion is the best steak I ever had! My wife ordered to 5 oz filet Mignon, we also ordered a side of macaroni and cheese, the peas with risotto and 3 prawns on the side. Everything was very good! For dessert we shared an order of coffee creme brûlée. We were not disappointed! "
    Dined on 5/15/2014
  • "I sent for my first time on Saturday. There was a mistake with our time and the staff was very professional and worked with us. We sat outside by a wonderful fire with a cocktail and then had a great meal. I would recommend everyone try it."
    Dined on 5/10/2014
  • "Everything went well from the service to the food. Depending on what you order it can get very pricey. Drinks are always pricey there. Great bar scene ..young and hip. Servers were very attentive and knowledgable ."
    Dined on 5/3/2014
  • "I was given a gift certificate for CHAR, and my husband and I celebrate our anniversary with dinner. We were delighted with the food, our waiter, and overal experience. The food was delicious and our waiter was excellent. We will definitely be returning to CHAR!"
    Dined on 4/26/2014
  • "Everything was abovey expectations ! The buffet had everything , the deserts were also great"
    Dined on 4/20/2014
  • "This was one of the best dinners my husband and I have had in Rochester in a while. The food was amazing, and the service was impeccable. I only wish the food cost less so we could justify going to char weekly."
    Dined on 3/22/2014
  • "Reservation was at 8:30pm on Sat. before St. Patrick's Day. Water was poured but server did not come to table for almost 15 minutes while other diners who sat down after us were taken care of. Once server appeared with apologies, rest of service was very good. Oysters and appetizer special of papperdalle pasta with mushroom ragu were exceptional. Filet, wild mushroom risotto and braised kale were all very good. Date and mascarpone torte with sweet potato ice cream was fabulous. Though there was a good deal of noise and activity associated with St. Patrick's Day revelers at the bar, we enjoyed a lovely anniversary dinner. Would recommend this restaurant."
    Dined on 3/15/2014
  • "Even on the st patrick's parade day, service was wonderful, prompt, friendly, courteous... Everyone in our group had a delicious entree. We'll definitely return!!"
    Dined on 3/15/2014
  • "Wonderful business dinner experience with our customers and vendor present. Great food especially the steaks and good service!"
    Dined on 3/10/2014
  • "My group of 4 thoroughly enjoyed our dinner at Char. The bar was really loud and energetic which is why we were glad we were put off to the side in another room which was much quieter. It is a little awkward that there really is no separation between the restaurant and the hotel. If you enjoy pickle martinis ask for one here even though it is not on the menu, they are fantastic. We started with oysters which everyone loved, beet salad (could be skipped, was really small and nothing special) but all of us had filets that were delicious especially with the horseradish mustard sauce. Three sides of kale, macaroni & cheese, spaghetti squash were enough to share between 4 people and were really good! Dessert was 2 plates - 3 scoops of ice cream!"
    Dined on 3/8/2014
  • "We have been to Char a few times, we drove from Toronto to visit the Museum of Play. We make Char a must go spot every time. The beef tartare is the best I've had in North America. Keep up the good work! We had 6 kids and they were able to accomdate us in the party room."
    Dined on 3/8/2014
  • "great food and service. We would have liked to sit in the main dining room instead of a room of to the side but everything was great."
    Dined on 3/8/2014
  • "Everyone in our party had Filet and they were all perfectly done and delicious! There are several sauces to choose from - the smoky blue cheese and bacon butter melted over the steak was fantastic! The sides are ala carte, but family style so there is more than enogh for 2 in a portion. We had the potato and celery root gratin which was very good. The desserts are made inhouse and there are several to choose from - I highly recommend the spiced creme brulee."
    Dined on 3/8/2014
  • "It's everything you would expect from a hotel restaurant. Updated bar and dining area is nice but service and sommelier disappointing. The sommelier dropped off a wine list but offered no expertise/recommendation and the waiter knew little about the menu or wines. Overall experience was pricey and food just so-so. Would not recommend this for a special event or romantic evening"
    Dined on 8/18/2013
  • "Great restaurant/ bar vibe. I was pleasantly surprised to find this little gem of a restaurant, while staying in the trendy, upscale Strath Allen Hotel! I will revisit when in Rochester again!!"
    Dined on 3/1/2014
  • "Outstanding beef, cooked to perfection, as ordered. Good affordable wines, by the glass. Staff was friendly, knowledgeable, accommodating and provided good service. The ambience and pacing of service led to a true dining experience. We would highly recommend this restaurant to our friends and plan to return."
    Dined on 2/28/2014
  • "No complaints at all. Every appetizer, entree, side, and dessert were outstanding. The wood burning grill provides the differentiator when it comes to flavor and getting a unique steak experience. Our server was enthusiastic and had the perfect amount and timing of visits. Methodical table clearing by the staff, but not obtrusive at all. Great atmosphere and the bar is great for before and/or after dinner drinks. 9.5/10"
    Dined on 2/28/2014
  • "Found this thru Open Table and a recommendation from my hotel. Great menu and the food was excellent. Service was very good. I'll return next time I have the time and opportunity."
    Dined on 8/13/2013
  • "The food was not only delicious but beautifully presented. The service was excellent and the wait staff were attentive without being intrusive. The sauces used enhanced all of the selections we had. Particularly pleasant was the ease to order from different sections of the menu and also share dishes. Definitely recommend for fine dining."
    Dined on 2/23/2014
  • "Char is my new favorite place! Everything I have had has been absolutely amazing! We had a seafood risotto appetizer to start at he recommendation of our server and it was fabulous! Followed by a filet and crab which was the best I have had. So, so good!! W ended our meal with home made salted caramel I cream that was a perfect ending to our meal! We will definitely be back!"
    Dined on 2/22/2014
  • "Settled for (bland) side salads since they were out 2 of 3 main appetizers listed. What? I had a Filet Mignon - tender & tasty. My wife had the Lobster Risotto entre and felt that it too was tasty. Very poor presentation. I had a Patron margarita that was just okay. It came in what appeared to be a cheap water/iced tea glass, not a cocktail, goblet, or margarita glass. Again, not what one would expect. Very cordial and friendly waitress. Pricey: We didn't feel the experience justified the cost. Bottom line: Nice restaurant, not a great view (should be on the top floor overlooking the cityscape), okay food, good service, okay drinks, high price. Likely won't frequent it again unless invited there as part of a gathering of friends."
    Dined on 2/16/2014
  • "It was Valentines Day and I wanted to take my fiance nice. I have been here several time for business meetings and thought it wouls be a good place to eat. The first thing the hostess did wrong was seat people with later reservations before us. We went to the bar to order a drink was was ignored by the bartender, had to be cashed out by the barback and sat in the reception area by the main door where the draft from incoming people was, at times, unbearably cold. I don't even usually get cold but it was that bad. Food was good but they over cooked my lamb chops- which they came out to apologize for... And oh yea, we had the extra special view of guests using the pool walking through the lobby. VERY Romantic."
    Dined on 2/14/2014
  • "We definitely enjoyed the ambience - my steak was cooked perfectly but the lobster tail was tough. We did have to wait a while for service. Bar was fun - we purchased the breakfast the next day and the service was extremely slow. Did not seem to have enough wait staff. Buffet was not repleneshed - ordered off the menu and was good but again, service was extremely slow."
    Dined on 2/15/2014
  • "Although the menu was very limited (because it was Valentine's Day) the food was very good, but somewhat expensive for Rochester. The biggest problem was the cold air that poured in every time someone came in from outside...the restaurant obviously was aware of the problem because they had a small space heater (which did nothing). Not very impressive to eat a $50 steak next to a $29 heater."
    Dined on 2/14/2014
  • "One of the best meals I have had in years. Had ahi-tuna encrusted in sesame seeds as an appetizer and ice-burg wedge. We had a nice view through the window of an outdoor fireplace. 16 oz rib eye and creamed spinach. Fine cabernet. Great service. Steak as good or better than the finest steakhouses I have eaten at. Wife's filet mignon was also perfect. Waiter advised what was good and I am glad we listened and ordered the Ahi. We stayed at the hotel for a fun weekend."
    Dined on 2/15/2014
  • "We mainly chose this restaurant based on its ambiance & modern feel for girls nite out. We were deeply disappointed when we were seated in the very back. It looked to be an extension of the restaurant & had the feel of a hotel conference room or a cafeteria. The decor was bad and it was very quiet we had to whisper to not disturb other guests. Luckily we asked to be seated elsewhere and they were able to accommodate us to another location. Char should really think about something different for this back room. We were told it's used to accommodate large parties so they should not seat a party of three in the nose bleed section and do something with the decor! It totally does not match the rest of the restaurant! Service/food was awesome!"
    Dined on 2/8/2014
  • "The drinks, dinner, dessert, and service was out of this world! My Martini was spot on!! My filet mignon was so tender I could cut it with a fork & the carmelized onion and sherry sauce was spactacular! I also tried the horseradish sauce and that was even better!! I also had shrimp which tasted great with the horseradish sauce and the potato and leek gratin which was okay... My Spiced Creme Brulee was out of this world! Our server Mike was so wonderful too!! The next day we had the breakfast buffet and that was out of this world as well and our server Alisha was so wonderful and made our breakfast so enjoyable!"
    Dined on 1/30/2014