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  • Castello Ristorante - Fairmont Banff Springs

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Reserve at Castello Ristorante - Fairmont Banff Springs

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Castello Ristorante - Fairmont Banff Springs
Castello Ristorante - Fairmont Banff Springs

Castello Ristorante - Fairmont Banff Springs Details

  • Dining Style: Casual Elegant
  • Website: http://www.fairmont.com/banff-springs/dining/
  • Email: bsh.diningreservations@fairmont.com
  • Phone: (403) 762-6860
  • Hours of Operation: Dinner: Friday - Tuesday: 6:00pm - 9:30pm
  • Payment Options: AMEX, Diners Club, Discover, JCB, MasterCard, Visa
  • Cuisine: Italian
  • Executive Chef: j.W. Foster
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, Takeout, View, Wheelchair Access, Wine
  • Private Party Facilities: Celebrate in style at Castello Ristorante in the Fairmont Banff Springs. Let the divine flavors of Italy whisk you away, while you and your guests enjoy exceptional service to make your special event one to remember.
  • Private Party Contact: Jessica Pearce (888) 641-5709

Getting there

  • Public Transit: There is a bus service run by the town which runs approximately every 40 minutes into Banff.
    Fare is $2.00 per person.
    The bus operates daily from 6:35 a.m. until 11:15 p.m.
  • Parking: Hotel Parking
  • Parking Details: The hotel"s parking is located beside the Convention Center. It is a three-level roofed parkade with 415 parking spaces:

    Self-parking: $25 CAD/night, with unlimited access
    Valet service: $35 CAD/night, with unlimited access
    Electric Vehicles - complimentary
    The Fairmont Banff Springs along with Sun Country Highway Ltd, a manufacturer of electric vehicle charging stations has installed Banff's first electric vehicle charging station, in the hotel's parkade.
A word from Castello Ristorante - Fairmont Banff Springs
Submerge yourself into the divine flavours of Italy at Castello Ristorante. Combine exquisite cuisine with an authentic atmosphere and you will see why so many guests favor this Italian Courtyard. Finish the evening off right with one of our delectable desserts and a sip of Limoncello.
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Service
  • Diners' Choice WinnerItalian
  • Diners' Choice WinnerFit for Foodies
Diner Reviews
  • "Paul the waiter was very good at looking after us and explaining the menu, his recommendations were spot on. Food was very good, wine was good as well. As a spot in Banff this was right near the top. It is not quite as elegant as some of the finer Calgary spots. Very well worth the time."
    Dined on 2/22/2014
  • "We arrived at the Fairmont Hotel in Banff last summer and were looking forward to a lovely dinner at one of the their restaurants, having dined in other Fairmonts before. We were extremely disappointed and annoyed that we had to pay a high price for a terrible experience. The food was boring and bland (not a good thing at an Italian restaurant). Let me be really honest... we thought everything was awful and would never go back. They desperately need a new chef. I hate to pan it so vehemently, but the Fairmont should know better than to offer such a sub-standard restaurant. Maybe the staff has been changed by now and it has improved, but ask before you go!"
    Dined on 7/2/2013
  • "We have a small group that eats at Castello Restorante every year on our way to a skiing holiday. We have found the food, wine and ambience at the restaurant to be a of a consistently high quality. We enjoy the atmosphere of the Banff Spring and it is a pity that the other restaurants run as a buffet, rather than a la carte. We found the service this year to be exceptionally good and we had a delightful meal set off with some fine Italian wine. We will be back next year again."
    Dined on 1/24/2014
  • "Once again, Castello provided us with impeccable service and mouth watering food! I had the Vegetable Risotto and my husband had the Rib Eye Steak Fiorentine. The Vegetable Risotto had lots of vegetables (perfect for a vegetarian or vegan!) and was extremely flavourful. The Rib Eye steak was perfectly cooked and was complimented by the black truffle barolo sauce. We dined with our 2 kids, ages 9 and 4, and the menu is very kid friendly - with many more options than the standard chicken fingers and fries! Penne with bolognese sauce and fontina pizza for our kids and they loved it. To cap off the night, we had dark chocolate gelati as a special treat for our son's birthday. Nom nom nom, so rich and creamy. Can't wait for next time."
    Dined on 1/3/2014
  • "service prefect timing nice presentation and friendly mountain service"
    Dined on 12/31/2013
  • "Would love to be able to sample more choices. Maybe smaller sample size dishes."
    Dined on 12/27/2013
  • "We went Castello Ristorante to celebrate our anniversary as part of a weekend away. The food was very good but the pace was a little quick - we felt a little rushed. Lovely ambience and good price range."
    Dined on 12/28/2013
  • "Italian cuisine, above average price for smallish portion size ... we sat down at 6:00 p.m. and there were lots of screaming/crying kids ... service not as near attentive as we have had in the past ... just OK."
    Dined on 12/28/2013
  • "We enjoyed everything at Castello but the lights were too bright making the ambience a little lacking. It has a very open floor plan which makes the room feel less private."
    Dined on 12/23/2013
  • "Great menu, superior service. If you are dining here during the winter, you can access the Castello from inside the Banff Springs Hotel. However, ladies, bring a sweater or a shawl since it is cool inside because of 360 degree windows."
    Dined on 12/14/2013
  • "Great Food , well presented , on time , we had a 3 year old who was little talkative , people around us seem to not like that at all we got the stares , at the end of our meal the restaurant was empty , my 3 year old touched the other table cutlery which was set -up - the waitress seem to be overly concerned with this... the manager was a pleasent man- touched our table.. Again great place to eat - but not with children.."
    Dined on 12/8/2013
  • "Never disappoints..... Amazing food and superior service worth every cent! They catered to my gluten free husband for every course. Even a special touch to our dessert wishing us a Happy Anniversary!"
    Dined on 12/6/2013
  • "A good dining experience with pleasant service, relatively intimate setting and small but interesting menu. Price is a bit on high side for the level of food but probably what one can expect at a resort restaurant. The wine selection is good but definitely is aimed at those with deep pockets. That said our waiter steered us to a modest priced option that worked well with the meal. Serving portions seemed oddly variable with one appetizer more than one could possible eat and another (mussels) on no the stingy side. Mains were the best of the meal."
    Dined on 11/15/2013
  • "it was a very enjoyable dinning experience the food was wonderful. took a little long to get drinks though."
    Dined on 11/8/2013
  • "Very attentive service - this on its own, made the night feel special. Great food!"
    Dined on 10/15/2013
  • "Food, ambiance and staff were all great at Castello. Don't have a single complaint, and the food was served and cooked to perfection. The Roasted garlic they bring to the table is also accompanied by a recipe card if you ask! Very friendly staff."
    Dined on 9/29/2013
  • "This is a very small restaurant so must make res. very early! Wonderfully most intimate place I've been to with a full view of the mountains while you diine. Wait staff are terrific! Don't miss while in Banff."
    Dined on 9/22/2013
  • "Amazing Food! Beautiful and delicious! Excellent service!"
    Dined on 9/14/2013
  • "Dined here twice during recent fbsr stay. 1st time was Mon night @715pm and we had an excellent waitress who helped us w/the our menu questions and provided excellent service. We had the swordfish and the spaghetti & meatballs. Then Wed night @ 630, we had the halibut & the veal osso bucco. The halibut was excellent & the osso bucco was v good, but a little bland for my liking...yet it was so tender it fell off the bone. Highly recommend u go."
    Dined on 9/9/2013
  • "Seldom can you come back to a restaurant in a "name" hotel year after year and not only have a consistently excellent experience, but also be greeted, recognized, and treated like old friends by the same staff that you have seen for years. Erik, Jodi, and the rest of the staff - simply outstanding!"
    Dined on 8/31/2013
  • "Overall quite satisfied. Restaurant recommended dish was veal saltimbocca, without sage or ham. Preparation was in a mushroom sauce. Dishes should be labeled correctly."
    Dined on 8/26/2013
  • "The entire Banff Springs is highway robbery for what it is... The food was very good, the waiter was wonderful. This is a 5 star restaurant with white table cloths and service to accompany. However the bill was 150$ without alcohol for two people... appys, main course, and shared dessert."
    Dined on 8/24/2013
  • "This was the third visit for us to this restaurant. We first dined there on our honeymoon twenty years ago. Great food, great service and amazing views."
    Dined on 8/25/2013
  • "Dining was good overall, but a bit expensive for what you got. The pasta dish I had was good tasting but it had sat for a while and was a little dried out by the time it came to the table. Stater portions are very small, not advisable for sharing Salad was ok but nothing special taste wise. Could have more balsamic glace/creme on it. or something to give it taste"
    Dined on 8/21/2013
  • "Our party of 9 had a wonderful and delicious meal! Our waiter Paul was knowledgeable and very attentive. We will be back for sure. Best Risotto balls we have all ever tasted!"
    Dined on 8/15/2013
  • "My husband and I booked this restaurant months in advance & very glad we did. Right from the reservation greeter to paying the bill we were very well taken care of.Our server was great,attentive with a good sense of humour. We had the Lamb & Veal entrees.It was perfect,nice presentation,warm,timely. We have always enjoyed coming to Banff,as there are many places to eat this one is a place to get very dressed up and feel special. Loved it !!!!"
    Dined on 8/2/2013
  • "My husband and I are great foodies. We thought this would be an outstanding Italian restaurant at theCastle in the Rockies. We found that the food was nothing spectacular. It was good however there are better places. Our waiter was fabulous!! Very kind and very helpful! We didn't exactly like the tarimsu and she agreed and took it off our bill! Be prepared to pay full resort prices for average bottles of wine."
    Dined on 8/7/2013
  • "Best meal at he Fairmont in Banff. Food was outstanding and the service was superb. Don't pass this restaurant up."
    Dined on 8/1/2013
  • "When we arrived there was no host or hostess at the reception desk. After 5 minutes we were seated. Food was adequate but not a good value. Service was also only adequate...no recommendations and infrequently returned to table to refill drinks. Not what I would expect at a restaurant at this hotel."
    Dined on 7/25/2013
  • "We enjoyed the meal at this restaurant but nothing out of the ordinary. Tge food was tasty but we've had better food at other compatible restaurants."
    Dined on 7/21/2013
  • "We had a great meal and very friendly efficient serivce. Angela was helping out the restaurant that night and she did an amazing job! This is a very good Italian restaurant it ranks very closely to the Italian Primrose restaurant at the Rimrock."
    Dined on 6/24/2013
  • "We made reservations online and when we arrived we were a little worried about going in with our toddler. But they were so accommodating and the service was fantastic. Food was very good and quick."
    Dined on 6/1/2013
  • "We went here for our 30th wedding anniversary...perfect in every way."
    Dined on 4/30/2013
  • "The restaurant had a beautiful and intimate ambiance...perfect for romantic dinner and conversations. Also the food was very food and beautifully presented."
    Dined on 4/19/2013
  • "Castello is a great place for a romantic dinner on a special occasion! We had a great time, and the food and service were superb!"
    Dined on 4/11/2013
  • "Had a fabulous birthday dinner @ Castello. Service was very pleasant-waitress recommended a lovely arugula and poached pear starter, and brought a chocolate cheese cake for dessert when she found out it was my birthday. Main courses were both very delicious - I had veal tenderloin saltimbocca, and my husband the osso bucco. It was all in all a wonderful evening (and the reservation through Open table was without a hitch - a good idea as the restaurant was full and we would not have got in otherwise)"
    Dined on 4/5/2013
  • "Visit the Banff Springs often and Castello's is probably the best restaurant in the hotel..."
    Dined on 4/4/2013
  • "Family of 4 with two teenagers enjoyed a great dinner at Castello's over the Easter Weekend. They changed our reservation three times to accommodate our check-in gone awry and that was very much appreciated. The service was excellent, everyone enjoyed their meal and the wine list is extensive. I would definitely recommend Castello when in Banff."
    Dined on 3/29/2013
  • "Fine Italian dining without the outrageous price. We always dine at the Castello when we stay at the Fairmont Banff Springs and this time was no exception. Great selection, including gluten and dairy free options, a wonderful kid's menu (which is more creative than simple chicken fingers) and a sinful dessert offering. A smaller restaurant with a romantic vibe. Beautiful furnishings and extremely attentive staff. The roasted garlic and bread plate is not to be missed."
    Dined on 3/29/2013
  • "The existing reviews on this restaraunt lead you to believe you are getting more than you actually do. I was not impressed by the ambiance or the food. I would not go back, nor would I recommend this place. Both my fiance and I did not enjoy the food and that never happens. We dine out frequently and feel confident in saying the quality of this food was less than poor. The food was to salty and had no other taste beside salt. The price of entrees are to high if we are matching quality with cost."
    Dined on 3/29/2013
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Diners' Choice Awards
  • Calgary / Southern Alberta Winners
  • Italian
  • Banff / Canmore Winners
  • Best Service
  • Fit for Foodies
  • Notable Wine List
  • Romantic
  • Special Occasion
  • Most Booked
Learn more ›