Castello Ristorante - Fairmont Banff Springs
Castello Ristorante - Fairmont Banff Springs

Castello Ristorante - Fairmont Banff Springs

  • Dining Style: Casual Elegant
  • Website: http://www.fairmont.com/banff-springs/dining/
  • Phone: 4037626860x
  • Hours of Operation:
    Dinner: Friday - Tuesday: 6:00pm - 9:30pm
  • Payment Options: AMEX,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Italian
  • Executive Chef: j.W. Foster
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, Takeout, View, Wheelchair Access, Wine
  • Private Party Facilities: Celebrate in style at Castello Ristorante in the Fairmont Banff Springs. Let the divine flavors of Italy whisk you away, while you and your guests enjoy exceptional service to make your special event one to remember.
  • Private Party Contact: Jessica Pearce 8886415709

Getting there

  • Public Transit: There is a bus service run by the town which runs approximately every 40 minutes into Banff.
    Fare is $2.00 per person.
    The bus operates daily from 6:35 a.m. until 11:15 p.m.
  • Parking: Hotel Parking
  • Parking Details: The hotel"s parking is located beside the Convention Center. It is a three-level roofed parkade with 415 parking spaces:

    Self-parking: $25 CAD/night, with unlimited access
    Valet service: $35 CAD/night, with unlimited access
    Electric Vehicles - complimentary
    The Fairmont Banff Springs along with Sun Country Highway Ltd, a manufacturer of electric vehicle charging stations has installed Banff's first electric vehicle charging station, in the hotel's parkade.
A word from Castello Ristorante - Fairmont Banff Springs
Submerge yourself into the divine flavours of Italy at Castello Ristorante. Combine exquisite cuisine with an authentic atmosphere and you will see why so many guests favor this Italian Courtyard. Finish the evening off right with one of our delectable desserts and a sip of Limoncello.
Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerBest Service
  • Diners' Choice WinnerFit for Foodies
Castello Ristorante - Fairmont Banff Springs reviews from OpenTable diners
34 reviews since June 23, 2014
Overall Rating4.2
  • Food4.2
    Service4.4
  • Ambiance4.1
    Noise LevelModerate
80% of reviewers would recommend this restaurant to a friend.
special occasion (20)romantic (14)fit for foodies (14)notable wine list (10)scenic view (8)kid-friendly (4)neighborhood gem (2)good for groups (2)late-night find (1)Show More
  • Average food, above average prices
    LisaVIP
    Dined on 10/12/2014
    The setting is quite lovely. The food is alright however the prices are quite high. There is a nice variety of items to choose from on the menu. My son had the lamb for $40 and it was a good size portion. I had the gnocchi in lobster ragu and was pleasantly surprised to get two big pieces of lobster claw. The bottle of wine that we ordered for $95 is typically closer to $70 at Mercato in Calgary. The caprese salad was a disappointment. The heirloom tomatoes were mushy. They were cut nicely, so it seemed as if they were cut/prepared in advance and perhaps put in a too cold refrigerator. I sent the dish back and it was removed from the bill.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 10/11/2014
    We were disappointed in our choice of restaurant. From the website we expected a better view and more ambiance. Although the service was pleasant and friendly, the restaurant was noisy and food was average.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Very please!
    OpenTable Diner Since 2012
    Dined on 10/11/2014
    My date and I thoroughly enjoyed our meal. The food was rich and tasty and the service very good.
    Special Features:
    fit for foodies, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • All Around Excellent
    Herb
    Dined on 10/6/2014
    The local lake trout dish was the best I have ever had in my life. Chef JP is doing some really lovely things here.
    Special Features:
    fit for foodies, notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Very classy
    Chrismaz
    Dined on 10/5/2014
    Great place for a romantic dinner. We recently went for wedding anniversary and have an amazing time and amazing meal and an amazing experience.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Spectacular!
    OpenTable Diner Since 2009
    Dined on 10/4/2014
    The food is amazing, ambiance and staff are excellent.
    Special Features:
    fit for foodies, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Would rather have gone elsewhere
    WineAndDineMe
    Dined on 9/22/2014
    The white statue that's in the virtual tour was not there taking away from the romantic setting I was hoping for, the tables were packed so close together that intimate conversation was impossible, the wines I requested were out of stock on the menu, the rack of lamb I paid $41 for left me hungry, the espresso machine was not in working form so I couldnt receive the dessert I choose or an after dinner latte, my partner had a view of the swinging kitchen doors that was far from picturesque since the statue was removed .. We regret spending the large amount that we did and I would not recommend this restaurant.. We went to the Waldhaus the next night and loved it!!!! Very dissapionted in Castello!!!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Classy Italian
    HolidayFoodie
    Dined on 9/13/2014
    Excellent Italian dining. This is a nice gem tucked inside the Fairnont hotel. Everyone in our party was impressed and satisfied.
    Special Features:
    fit for foodies, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great experience!
    Jan26
    Dined on 9/1/2014
    Our server kristy was very helpful and friendly and very accommodating for my gluten allergy!! We were also very impressed with the wine selection.
    Special Features:
    notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Our Anniversary at the Castello
    Jasper
    Dined on 8/31/2014
    We made reservations about a month in advance. They gave us a nice window seat. The waiter was wonderful and the food was very good. I would recommend this restaurant but make sure you get reservations, they are small and were turning away a lot of people.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Top location
    Eugene123
    Dined on 8/25/2014
    First time in Canada, and please, make no mistake to compare it with the USA! Very good food, quality service and great ambiance. To be honest: European style. Beautiful porpotions, quality instead of quantity, and that's a great compliment!
    Special Features:
    late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Best Italian by a long shot
    Dine1
    Dined on 8/22/2014
    Not often can you combine great food and great service. Castello nailed it!
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Fabulous Food
    Specialtreat
    Dined on 8/21/2014
    We both had the Veal and it was amazing. Each mouthful was a delicious experience. I was impressed also by the beautiful presentation as well as how the flavours enhanced one another. Cooked to perfection. We also ordered special coffees which were the best I've ever had. Such attention to detail: the rim of the glass was dusted with cinnamon and brown sugar. The drink was presented on a saucer with a chocolate dipped biscotti and a cinnamon stick in the coffee for another added extra. It was a wonderful dinner experience that I won't soon forget.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 8/19/2014
    I know I shouldn't expect anything from a hotel restaurant but at the Banff Springs there is little choice in such a small town. Food was really poor; waitress didn't even know how to pronouce italian food names! Really??
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Outstanding
    English
    Dined on 8/19/2014
    We were on vacation in Banff with another couple. We wanted that special memory of our stay in Banff. I suggested your Castello's Restaurant because I have eaten there in April this year. I am pleased to report that we had a marvelous experience. The Menu, wine, and service was outstanding. We would highly recommend this restaurant for that special and memorable occasion.
    Special Features:
    fit for foodies, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Experience
    Steph
    Dined on 8/17/2014
    Great server, great food, excellent wine and the server was able to recommend things that fit our price range and personalities :) Excellent night and the ambience was quite enough to not have us shouting, but it felt good to hear the other tables around us enjoying themselves as well.
    Special Features:
    notable wine list, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Nice surprise
    Danny
    Dined on 7/21/2014
    If you are looking for lots of variety this is not the restaurant for you. If you are looking for outstanding food cooked simply and to perfection this is the restaurant for you. The pasta is obviously home made. They do not make it swim in sauces or gravy. The wine list is also not large but all Italian and some real gems to choose from as perfect pairings. The garlic clove spread for the butter is superb. The Lemon Semifredo for dessert is a must!
    Special Features:
    fit for foodies, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Expected better
    LJoanne
    Dined on 7/14/2014
    We have eaten here before and enjoyed it so decided to try again. The service was great, friendly and efficient. The ambiance is elegant and fairly quiet. The wine list has a good selection. The menu is very limited but varied. We chose calamari to start. It was ok, not the best ever and the portion was small for the price. We both opted for the steak dinner. The sauce was tasty but a bit salty. The steak was tough and overcooked from the medium we asked for. I think steak is best left to a steak house! The best part of the meal was the bread, served with roasted garlic, olive oil and balsamic vinegar. We expected better at the Banff Springs.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great new menu
    Tania
    Dined on 7/2/2014
    Finally had a chance to try the new menu and ordered the Chicken Marsala and the Grilled Alberta Striploin. Amazing! Marsala sauce was wonderful with the exotic mushrooms and gnocchi. Striploin was really well done, moist too. And thanks for bringing back the GARLIC!!!
    Special Features:
    kid-friendly, fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Ratings-Only Reviews
    Based on 15 ratings-only reviews submitted since June 23, 2014
    • Overall Rating4.1
    • Food4.2
    • Ambiance4.3
    • Service4.3
    • Noise LevelModerate
  • The following 61 reviews are from the Castello Ristorante - Fairmont Banff Springs reviews archive.
  • Nice dining...
    DiningProVIP
    Dined on 6/20/2014
    Our reservations were honored on time although Castello Ristorante was very busy. The service was very good and attentive even with the wait staff constantly busy from pouring water, to discussing the menu, to taking orders, to pouring wine, etc. Paul was our waiter and seemed to be everywhere! The menu choices were varied and offered selections of Italian cuisine. The wine list was limited to Italian wines but still offered great choices. The food was very good however it was more salty than we felt necessary. The dining experience was good and we are glad we tried the Castello Ristorante, but we recommend you request no to low salt for your entrees.
    Special Features:
    fit for foodies, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • OpenTable Diner Since 2013
    Dined on 6/7/2014
    The food was great but a touch pricy. This place is for a special occasion. Service was good, nice restaurant but again, pricy for a pasta dish.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Miiss this one
    pinonranch1
    Dined on 6/6/2014
    The food was unacceptable. Ribeye steak instead of Florentine, as ordered. Did not have the wine we wanted. Meat was over cooked on one end and medium rare on the other. Ordered rare. Very pretentious and made no attempt to apologize.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Disappointing
    OpenTable Diner Since 2013
    Dined on 6/3/2014
    If you are looking for a nice restaurant in Banff, I would suggest going elsewhere. I booked this online before arriving at Banff Springs Hotel, thinking that it would have a nice view and good food. However, the view was out onto a traffic circle. The ambiance felt like a cafeteria. The food was nothing special, especially considering the price.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Real Italian
    2onhols
    Dined on 6/2/2014
    Excellent food with great service. The restaurant is very pleasant to just sit in with plenty of space between the tables
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Castello Ristorante - excellent!
    CelebratingAnniversary
    Dined on 5/23/2014
    We thoroughly enjoyed our meal at Castello Ristorante at the Fairmont Banff Springs Hotel. The service was outstanding!! Everyone from the front greeters who sat us, to the servers, and coffee servers, they were friendly, professional, happy to be there and glad we came to their restaurant . They made us feel welcome. The food was first class, from the appetizers, main dish and dessert. Our table was ready when we arrived and we were not rushed out for the next seating.
    Special Features:
    great for brunch, fit for foodies, romantic, special occasion, great for lunch, scenic view, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Amazing Food!
    Carol
    Dined on 5/23/2014
    Never knew Spaghetti and Meatballs can blow me away like Castello's did. Everyone enjoyed their steaks, chicken, and especially those risotto balls, MUST TRY. You will not regret it.
    Special Features:
    fit for foodies, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Bring your appetite!
    BanffDiner
    Dined on 5/18/2014
    Wonderfully personable service of an absolutely amazing meal. From appetizers to dessert (thankfully with enough space in between to truly welcome the next course), everything was a treat to the taste buds! My husband is still raving about his coffee at the end of the meal, something I've never heard him do before! The risotto balls were a creamy melt in your mouth delight and the halibut so firm and fresh. Make sure to leave room for dessert! We had the panna cotta and the bread pudding - both delightful. I can't say enough about the excellent service.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Elegant venue with amazing view
    ActionExpres
    Dined on 5/3/2014
    An excellent choice for very special occasions. The view of the surrounding hotel and mountains is awesome, and the service is great. I took my wife there for our anniversary and they brought us a plate with "Happy Anniversary" written in chocolate. The only downside are the high prices for the rather small portions of food. As I mentioned before, I would only recommend it for special occasions unless you're rich.
    Special Features:
    romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good food but way over priced
    OpenTable Diner Since 2014
    Dined on 4/29/2014
    Food was good but not worth 40 for a steak. Gnocchi decent lamb was good still all way over priced for what you get. Meat was tender and sides were nothing special or what you normally get at a high end high priced restaurant. Service was good but lacked personality. Tables are very close to each other as well. Was good and a good experience but would not return to that restaurant when we return to Banff.
    Special Features:
    Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Little hideaway
    Arlene
    Dined on 4/26/2014
    Started with breaded risotto balls. Very crispy, light and tasty. Then tomato and buffalo cheese which was to salty with olive tampanade. Tomatoes were not quite ripe. Hubby had a Ceaser salad which was crisp but rather bland. Spaghetti and veal meatballs was tasty but not over the moon. Hubby had Osso bucco which was rich, very nice. Our server was pleasant. Scenery from the dining area was spectacular from wherever you sat.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Service!
    OpenTable Diner Since 2014
    Dined on 3/25/2014
    Waiter was great ! Went out of his way to accommodate all our requests. Food was good! Meal was not rushed. Good timing for all courses. Portions were not oversize - just right so you could eat it all!
    Special Features:
    good for groups, scenic view, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Service
    5Blue
    Dined on 3/22/2014
    The meal was good. The halibut was tasty and the seafood pasta was excellent. The service was outstanding. We dined with a young toddler who was unfortunately tired. The staff were accommodating, kind and supportive of our efforts to keep her entertained and calm.
    Special Features:
    kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good food. Great service.
    David
    Dined on 3/9/2014
    The Castello is very small and has a very warm atmosphere. My wife and I both enjoyed the experience overall, and our waiter was especially very helpful and attending to our needs without being overbearing. The salads we had were both very good as was the bread they served first. Our entrees were both very well made and our desserts were delicious. I have no complaints at all, but as this is one of the pricier options at the Fairmont Banff Springs, expect to walk away with a much lighter wallet than you were anticipating. We didn't even order wine!
    Special Features:
    fit for foodies, romantic, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • enchanting evening
    exquisite
    Dined on 2/22/2014
    Paul the waiter was very good at looking after us and explaining the menu, his recommendations were spot on. Food was very good, wine was good as well. As a spot in Banff this was right near the top. It is not quite as elegant as some of the finer Calgary spots. Very well worth the time.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Gem in Banff
    FoodieCalgaryVIP
    Dined on 1/25/2014
    This is one of our very favorite restaurants in Banff. The food is tasty, lots of well balanced flavours and the service is quite personalized. We'll be back.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Banff Springs Outing
    StuB
    Dined on 1/24/2014
    We have a small group that eats at Castello Restorante every year on our way to a skiing holiday. We have found the food, wine and ambience at the restaurant to be a of a consistently high quality. We enjoy the atmosphere of the Banff Spring and it is a pity that the other restaurants run as a buffet, rather than a la carte. We found the service this year to be exceptionally good and we had a delightful meal set off with some fine Italian wine. We will be back next year again.
    Special Features:
    notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Never fails to amaze!
    Tania
    Dined on 1/3/2014
    Once again, Castello provided us with impeccable service and mouth watering food! I had the Vegetable Risotto and my husband had the Rib Eye Steak Fiorentine. The Vegetable Risotto had lots of vegetables (perfect for a vegetarian or vegan!) and was extremely flavourful. The Rib Eye steak was perfectly cooked and was complimented by the black truffle barolo sauce. We dined with our 2 kids, ages 9 and 4, and the menu is very kid friendly - with many more options than the standard chicken fingers and fries! Penne with bolognese sauce and fontina pizza for our kids and they loved it. To cap off the night, we had dark chocolate gelati as a special treat for our son's birthday. Nom nom nom, so rich and creamy. Can't wait for next time.
    Special Features:
    fit for foodies, kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • New Years diner
    Jacques
    Dined on 12/31/2013
    service prefect timing nice presentation and friendly mountain service
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Special Occasion
    NearAndFarVIP
    Dined on 12/28/2013
    We went Castello Ristorante to celebrate our anniversary as part of a weekend away. The food was very good but the pace was a little quick - we felt a little rushed. Lovely ambience and good price range.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Finer Dining located in Banff
    OpenTable Diner Since 2007
    Dined on 12/28/2013
    Italian cuisine, above average price for smallish portion size ... we sat down at 6:00 p.m. and there were lots of screaming/crying kids ... service not as near attentive as we have had in the past ... just OK.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.