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  • Castello Ristorante - Fairmont Banff Springs

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Castello Ristorante - Fairmont Banff Springs
Castello Ristorante - Fairmont Banff Springs

Castello Ristorante - Fairmont Banff Springs Details

  • Dining Style: Casual Elegant
  • Website: http://www.fairmont.com/banff-springs/dining/
  • Phone: (403) 762-6860
  • Hours of Operation: Dinner: Friday - Tuesday: 6:00pm - 9:30pm
  • Payment Options: AMEX, Diners Club, Discover, JCB, MasterCard, Visa
  • Cuisine: Italian
  • Executive Chef: j.W. Foster
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, Takeout, View, Wheelchair Access, Wine
  • Private Party Facilities: Celebrate in style at Castello Ristorante in the Fairmont Banff Springs. Let the divine flavors of Italy whisk you away, while you and your guests enjoy exceptional service to make your special event one to remember.
  • Private Party Contact: Jessica Pearce (888) 641-5709

Getting there

  • Public Transit: There is a bus service run by the town which runs approximately every 40 minutes into Banff.
    Fare is $2.00 per person.
    The bus operates daily from 6:35 a.m. until 11:15 p.m.
  • Parking: Hotel Parking
  • Parking Details: The hotel"s parking is located beside the Convention Center. It is a three-level roofed parkade with 415 parking spaces:

    Self-parking: $25 CAD/night, with unlimited access
    Valet service: $35 CAD/night, with unlimited access
    Electric Vehicles - complimentary
    The Fairmont Banff Springs along with Sun Country Highway Ltd, a manufacturer of electric vehicle charging stations has installed Banff's first electric vehicle charging station, in the hotel's parkade.
A word from Castello Ristorante - Fairmont Banff Springs
Submerge yourself into the divine flavours of Italy at Castello Ristorante. Combine exquisite cuisine with an authentic atmosphere and you will see why so many guests favor this Italian Courtyard. Finish the evening off right with one of our delectable desserts and a sip of Limoncello.
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerBest Service
  • Diners' Choice WinnerRomantic
Diner Reviews
  • "If you are looking for lots of variety this is not the restaurant for you. If you are looking for outstanding food cooked simply and to perfection this is the restaurant for you. The pasta is obviously home made. They do not make it swim in sauces or gravy. The wine list is also not large but all Italian and some real gems to choose from as perfect pairings. The garlic clove spread for the butter is superb. The Lemon Semifredo for dessert is a must!"
    Dined on 7/21/2014
  • "We have eaten here before and enjoyed it so decided to try again. The service was great, friendly and efficient. The ambiance is elegant and fairly quiet. The wine list has a good selection. The menu is very limited but varied. We chose calamari to start. It was ok, not the best ever and the portion was small for the price. We both opted for the steak dinner. The sauce was tasty but a bit salty. The steak was tough and overcooked from the medium we asked for. I think steak is best left to a steak house! The best part of the meal was the bread, served with roasted garlic, olive oil and balsamic vinegar. We expected better at the Banff Springs."
    Dined on 7/14/2014
  • "Finally had a chance to try the new menu and ordered the Chicken Marsala and the Grilled Alberta Striploin. Amazing! Marsala sauce was wonderful with the exotic mushrooms and gnocchi. Striploin was really well done, moist too. And thanks for bringing back the GARLIC!!!"
    Dined on 7/2/2014
  • "Our reservations were honored on time although Castello Ristorante was very busy. The service was very good and attentive even with the wait staff constantly busy from pouring water, to discussing the menu, to taking orders, to pouring wine, etc. Paul was our waiter and seemed to be everywhere! The menu choices were varied and offered selections of Italian cuisine. The wine list was limited to Italian wines but still offered great choices. The food was very good however it was more salty than we felt necessary. The dining experience was good and we are glad we tried the Castello Ristorante, but we recommend you request no to low salt for your entrees."
    Dined on 6/20/2014
  • "The food was great but a touch pricy. This place is for a special occasion. Service was good, nice restaurant but again, pricy for a pasta dish."
    Dined on 6/7/2014
  • "The food was unacceptable. Ribeye steak instead of Florentine, as ordered. Did not have the wine we wanted. Meat was over cooked on one end and medium rare on the other. Ordered rare. Very pretentious and made no attempt to apologize."
    Dined on 6/6/2014
  • "If you are looking for a nice restaurant in Banff, I would suggest going elsewhere. I booked this online before arriving at Banff Springs Hotel, thinking that it would have a nice view and good food. However, the view was out onto a traffic circle. The ambiance felt like a cafeteria. The food was nothing special, especially considering the price."
    Dined on 6/3/2014
  • "Excellent food with great service. The restaurant is very pleasant to just sit in with plenty of space between the tables"
    Dined on 6/2/2014
  • "We thoroughly enjoyed our meal at Castello Ristorante at the Fairmont Banff Springs Hotel. The service was outstanding!! Everyone from the front greeters who sat us, to the servers, and coffee servers, they were friendly, professional, happy to be there and glad we came to their restaurant . They made us feel welcome. The food was first class, from the appetizers, main dish and dessert. Our table was ready when we arrived and we were not rushed out for the next seating."
    Dined on 5/23/2014
  • "Never knew Spaghetti and Meatballs can blow me away like Castello's did. Everyone enjoyed their steaks, chicken, and especially those risotto balls, MUST TRY. You will not regret it."
    Dined on 5/23/2014
  • "Wonderfully personable service of an absolutely amazing meal. From appetizers to dessert (thankfully with enough space in between to truly welcome the next course), everything was a treat to the taste buds! My husband is still raving about his coffee at the end of the meal, something I've never heard him do before! The risotto balls were a creamy melt in your mouth delight and the halibut so firm and fresh. Make sure to leave room for dessert! We had the panna cotta and the bread pudding - both delightful. I can't say enough about the excellent service."
    Dined on 5/18/2014
  • "An excellent choice for very special occasions. The view of the surrounding hotel and mountains is awesome, and the service is great. I took my wife there for our anniversary and they brought us a plate with "Happy Anniversary" written in chocolate. The only downside are the high prices for the rather small portions of food. As I mentioned before, I would only recommend it for special occasions unless you're rich."
    Dined on 5/3/2014
  • "Food was good but not worth 40 for a steak. Gnocchi decent lamb was good still all way over priced for what you get. Meat was tender and sides were nothing special or what you normally get at a high end high priced restaurant. Service was good but lacked personality. Tables are very close to each other as well. Was good and a good experience but would not return to that restaurant when we return to Banff. "
    Dined on 4/29/2014
  • "Started with breaded risotto balls. Very crispy, light and tasty. Then tomato and buffalo cheese which was to salty with olive tampanade. Tomatoes were not quite ripe. Hubby had a Ceaser salad which was crisp but rather bland. Spaghetti and veal meatballs was tasty but not over the moon. Hubby had Osso bucco which was rich, very nice. Our server was pleasant. Scenery from the dining area was spectacular from wherever you sat. "
    Dined on 4/26/2014
  • "Waiter was great ! Went out of his way to accommodate all our requests. Food was good! Meal was not rushed. Good timing for all courses. Portions were not oversize - just right so you could eat it all!"
    Dined on 3/25/2014
  • "The meal was good. The halibut was tasty and the seafood pasta was excellent. The service was outstanding. We dined with a young toddler who was unfortunately tired. The staff were accommodating, kind and supportive of our efforts to keep her entertained and calm."
    Dined on 3/22/2014
  • "The Castello is very small and has a very warm atmosphere. My wife and I both enjoyed the experience overall, and our waiter was especially very helpful and attending to our needs without being overbearing. The salads we had were both very good as was the bread they served first. Our entrees were both very well made and our desserts were delicious. I have no complaints at all, but as this is one of the pricier options at the Fairmont Banff Springs, expect to walk away with a much lighter wallet than you were anticipating. We didn't even order wine!"
    Dined on 3/9/2014
  • "Paul the waiter was very good at looking after us and explaining the menu, his recommendations were spot on. Food was very good, wine was good as well. As a spot in Banff this was right near the top. It is not quite as elegant as some of the finer Calgary spots. Very well worth the time."
    Dined on 2/22/2014
  • "This is one of our very favorite restaurants in Banff. The food is tasty, lots of well balanced flavours and the service is quite personalized. We'll be back."
    Dined on 1/25/2014
  • "We have a small group that eats at Castello Restorante every year on our way to a skiing holiday. We have found the food, wine and ambience at the restaurant to be a of a consistently high quality. We enjoy the atmosphere of the Banff Spring and it is a pity that the other restaurants run as a buffet, rather than a la carte. We found the service this year to be exceptionally good and we had a delightful meal set off with some fine Italian wine. We will be back next year again."
    Dined on 1/24/2014
  • "Once again, Castello provided us with impeccable service and mouth watering food! I had the Vegetable Risotto and my husband had the Rib Eye Steak Fiorentine. The Vegetable Risotto had lots of vegetables (perfect for a vegetarian or vegan!) and was extremely flavourful. The Rib Eye steak was perfectly cooked and was complimented by the black truffle barolo sauce. We dined with our 2 kids, ages 9 and 4, and the menu is very kid friendly - with many more options than the standard chicken fingers and fries! Penne with bolognese sauce and fontina pizza for our kids and they loved it. To cap off the night, we had dark chocolate gelati as a special treat for our son's birthday. Nom nom nom, so rich and creamy. Can't wait for next time."
    Dined on 1/3/2014
  • "service prefect timing nice presentation and friendly mountain service"
    Dined on 12/31/2013
  • "We went Castello Ristorante to celebrate our anniversary as part of a weekend away. The food was very good but the pace was a little quick - we felt a little rushed. Lovely ambience and good price range."
    Dined on 12/28/2013
  • "Italian cuisine, above average price for smallish portion size ... we sat down at 6:00 p.m. and there were lots of screaming/crying kids ... service not as near attentive as we have had in the past ... just OK."
    Dined on 12/28/2013
  • "Would love to be able to sample more choices. Maybe smaller sample size dishes."
    Dined on 12/27/2013
  • "We enjoyed everything at Castello but the lights were too bright making the ambience a little lacking. It has a very open floor plan which makes the room feel less private."
    Dined on 12/23/2013
  • "Great menu, superior service. If you are dining here during the winter, you can access the Castello from inside the Banff Springs Hotel. However, ladies, bring a sweater or a shawl since it is cool inside because of 360 degree windows."
    Dined on 12/14/2013
  • "Great Food , well presented , on time , we had a 3 year old who was little talkative , people around us seem to not like that at all we got the stares , at the end of our meal the restaurant was empty , my 3 year old touched the other table cutlery which was set -up - the waitress seem to be overly concerned with this... the manager was a pleasent man- touched our table.. Again great place to eat - but not with children.."
    Dined on 12/8/2013
  • "Never disappoints..... Amazing food and superior service worth every cent! They catered to my gluten free husband for every course. Even a special touch to our dessert wishing us a Happy Anniversary!"
    Dined on 12/6/2013
  • "A good dining experience with pleasant service, relatively intimate setting and small but interesting menu. Price is a bit on high side for the level of food but probably what one can expect at a resort restaurant. The wine selection is good but definitely is aimed at those with deep pockets. That said our waiter steered us to a modest priced option that worked well with the meal. Serving portions seemed oddly variable with one appetizer more than one could possible eat and another (mussels) on no the stingy side. Mains were the best of the meal."
    Dined on 11/15/2013
  • "it was a very enjoyable dinning experience the food was wonderful. took a little long to get drinks though."
    Dined on 11/8/2013
  • "Very attentive service - this on its own, made the night feel special. Great food!"
    Dined on 10/14/2013
  • "Food, ambiance and staff were all great at Castello. Don't have a single complaint, and the food was served and cooked to perfection. The Roasted garlic they bring to the table is also accompanied by a recipe card if you ask! Very friendly staff."
    Dined on 9/28/2013
  • "This is a very small restaurant so must make res. very early! Wonderfully most intimate place I've been to with a full view of the mountains while you diine. Wait staff are terrific! Don't miss while in Banff."
    Dined on 9/21/2013
  • "Amazing Food! Beautiful and delicious! Excellent service!"
    Dined on 9/13/2013
  • "Dined here twice during recent fbsr stay. 1st time was Mon night @715pm and we had an excellent waitress who helped us w/the our menu questions and provided excellent service. We had the swordfish and the spaghetti & meatballs. Then Wed night @ 630, we had the halibut & the veal osso bucco. The halibut was excellent & the osso bucco was v good, but a little bland for my liking...yet it was so tender it fell off the bone. Highly recommend u go."
    Dined on 9/8/2013
  • "Seldom can you come back to a restaurant in a "name" hotel year after year and not only have a consistently excellent experience, but also be greeted, recognized, and treated like old friends by the same staff that you have seen for years. Erik, Jodi, and the rest of the staff - simply outstanding!"
    Dined on 8/30/2013
  • "Overall quite satisfied. Restaurant recommended dish was veal saltimbocca, without sage or ham. Preparation was in a mushroom sauce. Dishes should be labeled correctly."
    Dined on 8/26/2013
  • "This was the third visit for us to this restaurant. We first dined there on our honeymoon twenty years ago. Great food, great service and amazing views."
    Dined on 8/24/2013
  • "The entire Banff Springs is highway robbery for what it is... The food was very good, the waiter was wonderful. This is a 5 star restaurant with white table cloths and service to accompany. However the bill was 150$ without alcohol for two people... appys, main course, and shared dessert."
    Dined on 8/23/2013