Captains Room - Rogers Arena

Captains Room - Rogers Arena

  • Dining Style: Casual Elegant
  • Website: http://rogersarena.com/
  • Phone: (604) 899-7525
  • Hours of Operation:
    Open during all regulation Vancouver Canucks home games. Doors open at 5:00pm.
  • Payment Options: AMEX,MasterCard,Visa
  • Cuisine: Northwest
  • Executive Chef: David Speight
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking Restaurant, Private Room, Wine

Getting there

  • Cross Street: Expo Bldv and Pacific Blvd
  • Parking: Public Lot
A word from Captains Room - Rogers Arena
Captains Room is our most-exclusive restaurant and home to award-winning chef David Speight. Join us two hours prior to Canucks home games, or book us for your reception, luncheon, or other private event. We have a reputation for creating dining experiences that are second to none.
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Captains Room - Rogers Arena reviews from OpenTable diners
17 reviews since July 25, 2014
Overall Rating3.8
  • Food3.9
    Service3.8
  • Ambiance3.8
    Noise LevelModerate
66% of reviewers would recommend this restaurant to a friend.
special occasion (12)fit for foodies (8)good for groups (8)hot spot (3)kid-friendly (2)Show More
  • OpenTable Diner Since 2013
    Dined on 11/14/2014
    Great place to eat before the game and love the idea of returning to your table between periods
    Special Features:
    fit for foodies, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Food, experience, gone downhill.
    OpenTable Diner Since 2009
    Dined on 11/11/2014
    We were regulars at the Captain's club for the past couple seasons. The staff and food were always top notch and we never had any issues. Unfortunately since the change from Aramark the overall dining experience has gone downhill. The price has been raised only to serve less than equal food to last year. Last year there was always a large amount of seafood, sushi, wonderful salads, fresh pastas and a large roast. In our dining experience this time there were cold cuts, fried chicken, potato salad, coleslaw, a small amount of cold seafood, a Gnocchi station and a beef roast. The cooks at each station were under educated on what was actually in the foods (we had a person with an allergy at our table). We found some of the staff to be very rude. When asked to speak to a chef to address the allergy he came over to only joke that this person really couldn't eat anything. When she had a question he abruptly stopped her and asked her to wait till he was finished talking. We felt bad for our server who felt the need to apologize for some of the staff. It seems like the restaurant is trying to cut corners on costs by providing food that still tastes good but the quality and assortment just isn't there. The dessert table was nothing special. We really missed the assortment of desserts that were provided last season. (chocolate fountain, assortment of cakes, and crème Brule) Overall we will not be back to the Captain's Room this season unless the food and staffing issues dramatically improve.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • perfect
    swifty
    Dined on 10/30/2014
    Enjoyed the entire experience from food selection to excellent service provided by our waiter! Loved that we could return to our table between game periods for snacks, desserts, drinks and coffee! It was a very special anniversary for us indeed!
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Outstanding Service
    swifty
    Dined on 10/26/2014
    We visited the Captains Room on Sunday Oct 26th before heading down for the Canuck's Game. The overall experience was outstanding! Our waitress went above and beyond - as far as having drinks waiting for us during the intermission. The food was delicious - a wide variety of items, something for everyone! Would definitely recommend having dinner here if you have the opportunity
    Special Features:
    fit for foodies, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Poor Value
    OpenTable Diner Since 2008
    Dined on 10/18/2014
    Overall very disappointed in the quality of food provided in terms of value for the dollar. Roast beef on a bun along with fried chicken and biscuits does not add up to a $60.00 per person buffet in my books! A 8 ounce glass of wine for $17.50 was the icing on the cake. Quite frankly this would have been poor value at 1/2 the price. Desert table was great. Service was very slow when it came closer to game time despite the fact that there seemed to be plenty of staff.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Ok for once in in a while.
    p4man
    Dined on 10/11/2014
    The service wasn't too quick, but it was only the second night for our server and I imagine it was the same for much of the staff. Hopefully that gets better. It was great to have a drink waiting for us in between periods and the snacks during the first intermission were nice too. It's worth noting that the second intermission had no food though, something they didn't tell us thought it appeared others knew as they had loaded a plate from the previous intermission and left it there. I went with just my wife, but I think it would be very enjoyable with a group setting as well.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • surffoodreviews
    Dined on 10/11/2014
    The food was fresh and no heavy in nature. With great taste seasoning plus the service and friendliness of the staff was great. The wine list was limiting but the wine we choose was a perfect fit for the food provided. The arrangement of tables was better then previous years which helped reduce noise and congestion. We did miss the food layout not having sushi, and a larger selection of cheeses but over all great. Definitely will be back!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Needs some polishing.
    eskayoVIP
    Dined on 10/11/2014
    Good: - While not a lot of selection, what there was, was cooked well. This restaurant only really has one seating per night as you can come and go during intermissions so you pay for that privilege. Bad: - Service was only OK - Bar was extremely slow - Jay Jones was responsible for the drink selection? Well clearly not the training then. A manhattan served in a tall glass with ice and a straw? Please. Worst manhattan ever. - After asking for bill, they asked for my credit card to run it through without showing me an actual bill. Wanted to get to my seat so let them run it. When they returned, they only brought one copy for me to sign. Um... where is my copy? "oh you want a copy?" - geez. In the end, we did not receive a copy of the bill
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • luv2dine
    Dined on 10/11/2014
    We enjoyed our evening very much. There was a great selection of food on the buffet. Service was very good but there were times when it was a little slow. All in all a very enjoyable evening.
    Special Features:
    fit for foodies, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 8 ratings-only reviews submitted since July 25, 2014
    • Overall Rating3.9
    • Food3.8
    • Ambiance4
    • Service4
    • Noise LevelModerate
  • The following 20 reviews are from the Captains Room - Rogers Arena reviews archive.
  • Bye Bye Aramark
    hooner77VIP
    Dined on 4/13/2014
    Very sad to think the regular staff that have served us for years at Captains Room may not be back, or will be brought back at lower wages. It would be nice if the Aquillini's could stick to the hockey product and let Aramark do what they do best - excellent food and service at Captains Room
    Special Features:
    good for groups, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Had heard better
    Foodie
    Dined on 4/10/2014
    The group i came with has been here before and was quite shocked at the mediocre selection. In my opinion the pirk loin was overcooked the cold seafood selection was not enough and the pasta was borderline too soft. Not worth 60 pp
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • OK not Great, just like the Canucks
    dublinhall
    Dined on 4/5/2014
    Service was really good, they could not do enough for you, friendly and attentive. Food was just OK the Beef lacked taste and the Pasta was mushy, salads were very non creative, with the deserts kinda Blah. So for the price no a good value. Great to come back in-between periods to grab a drink and leave your personal stuff . Great for convenience.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Awesone In Game Experience
    BMack
    Dined on 3/29/2014
    From the pre-game drinks, to the AMAZING buffet dinner, to the scrumptious desserts served between periods, this is a one-of-a-kind experience while attenting a Canucks game at Rogers Arena. The chefs and servers do an OUTSTANDING job to ensure your satisfaction.
    Special Features:
    fit for foodies, good for groups, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great Experiance
    scout
    Dined on 3/19/2014
    The atmosphere was fantastic are group really enjoyed the experience. having the table for the entire game was a great touch
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Convenient location for Canucks gm
    BigShadow67
    Dined on 1/26/2014
    Easy location if you are in the club section. A great feature is the ability to return during periods for a more relaxed and less congested experience. Can also return post game, to hang out while the crowds head home.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • i liked how they clearly marked
    chris
    Dined on 1/18/2014
    i liked how they clearly marked what was Gluten Free - thank you!
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Just OK
    JasonVIP
    Dined on 1/1/2014
    I had visited a while back but tend to simply hit one of the fine spots downtown. Figured it was New Years Day and maybe rushing to city so we cancelled a Steakhouse/seafood downtown and RSVP'd at the captains room. Had to delete most of my review as there is a max so in a nutshell - place was less than half full, we we're say in the middle of every other table. Every request we had the waitress forgot.... Told us to come back between periods for desert and the desert was gone later told us it was only between the first. Said she would get some for my wife, never came back... I .Think management had under staffed. In future I will stick it a fine dinning experience downtown then cab to game. Convenient but B grade
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Hockey Night
    OpenTable Diner Since 2013
    Dined on 1/1/2014
    The food was excellent and service is great. You can request how many slices you like to have for the prime rib, whether thick or thin slice. All the servers are pleasant and polite.
    Special Features:
    good for groups, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Game night review
    Islandnucksfan
    Dined on 12/30/2013
    I took 3 teenage boys for a special dinner as we were going to the game. Food was very very good although choice was small. Not complaining about the choice as we were quite satisfied but just saying there was not a big selection. Beef was very good and tender. All the food was hot and well presented. Service was excellent. He kept our glasses full of water and was nice to talk to. He explained things well and was friendly. Here are things I found strange: The room is just that, a room. There are TV monitors on the walls but no view of anything else including the ice. I assumed it was overlooking the ice. It's a low ceiling and noisy. Once it filled up it was hard to hear the people at my own table. And, they don't take debit card. Thanks
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great Food But...
    canucklass
    Dined on 12/13/2013
    The food was fantastic but I would recommend that is someone is paying $60 for a meal that free refills on pop should be considered. I do not drink alcohol and was also driving that night and felt having to pay for two Diet Pepsi's was ridiculous. I would also suggest not having music playing overhead when it is so busy as it just adds to the volume of the noise that people are making in order to talk louder to be heard over the music and other people in the room.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • wish I knew this existed earlier
    OpenTable Diner Since 2006
    Dined on 12/13/2013
    My admin person booked this for me and I was very impressed and would go again
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great "one stop" location
    YVRDUDE
    Dined on 12/8/2013
    The Captain's Room is a convenient place to have a great buffet before the game. A great advantage is that you have no need to rush your meal so that you can get to Rogers Arena to park and get your seat - instead you get there early, enjoy a relaxed meal, then simply go downstairs and enjoy the game! You can come back up between periods for dessert. A great way to enjoy the game with customers, colleagues and friends!
    Special Features:
    good for groups, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Lack of choices
    Canucks3
    Dined on 12/6/2013
    The selection of food had been lacking and it is hard to eat there often like I use too.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Convenient for hockey nights
    hooner77VIP
    Dined on 11/23/2013
    Great place to avoid traffic between work and the hockey game. Wish they could fix the acoustics - hard to have a conversation without shouting when the room is full
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Great Way to go to a hockey game
    KenA
    Dined on 10/28/2013
    Warm ambience to the room, Excellent buffet - Salads, appetizers, entrees, deserts- all separately and attractively displayed. Most attentive staff.
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Restaurant staff too slow
    Shirley
    Dined on 10/12/2013
    Restaurant staff too slow in filling the very small serving dishes for $61.00 per person for a buffet this should be a top notch restaurant and it is not! Staff is friendly and waiters good but for the money people should be getting more when you are serving yourself.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • For convenience prior to and
    MM2310
    Dined on 10/8/2013
    For convenience prior to and during the game, this is a good fit. Mind you, rather expensive and must accept this in being part of the event.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great for beating the traffic
    hooner77VIP
    Dined on 10/8/2013
    Great for beating the traffic and relaxing after work before the Hockey Game It does tend to get a little noisy however. Membership needed to dine here
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Good but slightly lacking.
    BieksaFan
    Dined on 10/5/2013
    For the high price that you pay for a "gourmet" buffet, you would think they would offer some kind of alternatives for those with allergies. Also some of the meat was overcooked to be dry and tough. Great selection of food otherwise and friendly staff.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.