Café Bistro - Nordstrom Palo Alto
Café Bistro - Nordstrom Palo Alto

Café Bistro - Nordstrom Palo Alto

  • Dining Style: Casual Elegant
  • Website: http://www.nordstrom.com/
  • Phone: 6506882614
  • Hours of Operation:

    Breakfast: Monday - Saturday: 10:00 am - 11:00 am, Sunday: 11:00 am - 12:00 pm
    Lunch & Dinner: Monday - Saturday: 11:00 am - 8:00 pm, Sunday: 12:00 pm - 6:00 pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Comfort Food, Contemporary American
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Beer, Counter Seating, Personal wines welcome, Takeout, Wheelchair Access, Wine

Getting there

  • Cross Street: Sand Hill Road
  • Parking: Public Lot
A word from Café Bistro - Nordstrom Palo Alto
Café Bistro - Nordstrom Palo Alto is a stylish, yet comfortable restaurant featuring a contemporary American interpretation of classic bistro cuisine. Located on the 3rd floor of the Nordstrom in Palo Alto. Cafe Bistro food is visually powerful, bold in flavor and unique to the marketplace. The menu of flavorful appetizers, colorful salads, brick oven entrees and boldly flavored sandwiches are complimented by a well-chosen selection of wine. A suggested finish to the meal would be the signature warm White Chocolate Bread Pudding.
Continued
Foodspotting photos
See all photos
Awards voted by OpenTable diners
  • Diners' Choice WinnerContemporary American
  • Diners' Choice WinnerGreat for Lunch
Café Bistro - Nordstrom Palo Alto reviews from OpenTable diners
34 reviews since May 1, 2014
Overall Rating3.9
  • Food3.9
    Service3.5
  • Ambiance3.5
    Noise LevelModerate
100% of reviewers would recommend this restaurant to a friend.
great for lunch (27)kid-friendly (13)neighborhood gem (10)great for brunch (8)good for groups (6)fit for foodies (4)special occasion (2)hot spot (2)notable wine list (2)late-night find (1)vibrant bar scene (1)Show More
  • EDWARDVIP
    Dined on 8/16/2014
    Cafe Bistro offers a number of delicious lunch entrees at a reasonable price. The boneless chicken with fries, chicken Caesar salad, chicken Club, and grilled chicken sandwich were all excellent as was the service. The restaurant is usually crowded and it is advisable to have a reservation. Cafe Bistro is a good choice for lunch or dinner whenever shopping at the Stanford Shopping Center.
    Special Features:
    kid-friendly, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Therine
    Dined on 8/8/2014
    As always, Cafe Bistro did not disappoint! This was the second visit in a week. It is a great place to meet girl friends for lunch. Although it can be very popular around lunch time, making reservations through Open Table always makes it easy to get in. With reservations, we are seated immediately.
    Special Features:
    great for brunch, good for groups, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Foodie
    eatwell
    Dined on 8/5/2014
    The food is good and the ambience is pleasant for a hot night when you don't want to cook, and want a nice glass of wine with dinner. The evening servers lack experience and training. Lunch servers are much better trained in every sense of the word. It was a quiet night and service was inadequate, but pleasant and nice. For a very quiet night, we should not have to look for the server for ketchup, which never arrived with fr fries. Food was "tossed" on the table after the appetizer without clearing the table of the empty appetizer plates, for example. The server left the table before I could ask for another glass of wine! If they weren't such nice kids, we would have told the manager.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Dining at Nordstrom's
    GourmetTraveler
    Dined on 8/5/2014
    My friend and I recently enjoyed lunch at Nordstrom's Cafe. Although tucked away on the 3rd floor, the restaurant was quite busy. The reservation through Open Table gave us an on time seating in a very desirable location. There was background sound, but we were easily able to carry on a conversation during lunch. The service was very good and the food was tasty. I look forward to returning there -- either as a primary lunch stop or as a restful respite during shopping.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Missing entrees
    StaceyVIP
    Dined on 8/4/2014
    Went for lunch with my son on a Monday. Many of our favorite dishes (French dip, herb breast chicken, ahi tuna tartare, tomato soup, who knows what else))were not available. Disappointed. Waiter apologetic but non chalant which leads me to believe this happens a bit. Not likely to go back again anytime soon.
    Special Features:
    kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Smoke and case of missing chocolate
    EdoErgoSumVIP
    Dined on 8/2/2014
    Been enjoying the sandwiches and salads from Nordstrom Cafe for many a times. Sometimes when they get busy, I noticed there is a heavy kitchen grease smell so one could leave the cafe with the odor on their clothes. That suggests the need for heavier duty exhaust vents (or maintenacne work). Also, shrimps need to be deveined. Sometimes the prep folks don't get it all out which is a turn off. Last, sometimes the server forgets to bring the little mint chocolate sticks even they they are not busy.
    Special Features:
    kid-friendly, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Therine
    Dined on 8/1/2014
    Always a great place to have lunch with a girlfriend!
    Special Features:
    great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • EDWARDVIP
    Dined on 7/18/2014
    Cafe Bistro at Nordstrom is an excellent choice for lunch while shopping at the Stanford Shopping Center. The menu is varied and all items I have ordered have been most tasty. My family enjoyed the crab bisque, angel hair pasta with chicken, and ham and cheese sandwich as well as the fries served with the sandwich. As service was adequate and prices reasonable, we will definitely dine at Cafe Bistro again.
    Special Features:
    kid-friendly, fit for foodies, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • too much salt and no splitting
    lynnieVIP
    Dined on 7/17/2014
    We ordered the lentil soup and it was so salty it was horrible. This has happened before so if we go back we can never order soup again even though the waitperson said they make it to order. If that is so then we will order it with no salt. Also, they refuse to split you order.
    Special Features:
    late-night find, neighborhood gem, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great service
    NC94401
    Dined on 7/10/2014
    Had requested a booth - but they gave us a 4 top table instead. There were several empty booths , but the host said 'they're for reservations '. I told him I have a reservation -- but he told me we had to sit 'here'-- the 4 top. Evelardo (?sp)-- is always a delightful server !
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • I love this plce
    RedKate
    Dined on 5/25/2014
    This is now my first choice go to spot - always great food and great service.
    Special Features:
    great for brunch, great for lunch, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Great food, Great Service
    HappyVIP
    Dined on 5/25/2014
    Great Food never disappointed with the quality of the food. Also a great mall stop when you are shopping, or just meeting someone for lunch and a glass of wine. Service is excellent and the staff is very friendly. Pizza is still one of the best pizzas around for the price.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, special occasion, great for lunch, neighborhood gem, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • LUNCH AT cafe Bistro
    foodloverVIP
    Dined on 5/23/2014
    The Chinese chicken salad was delicious - best ever! The dressing perfect, the chicken tender as possible. Only criticism - short on the wonton noodles for crunch. Found it surprising, that they only serve coffee plain, no cappuccino or lattes. The service - we got our lunches quickly, but after that the waitress, a young woman with a braid, only showed up to hurry us along. She kept trying to take our bowls from us, before we had finished, and there were many empty tables. My guest wanted to say something sharp to her, but didn't. Our server didn't choose to hear us, when we needed something, but one of the eager young men helped us.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great Service
    RedKate
    Dined on 5/11/2014
    I love this restaurant, they try to please and get you a table that is suitable for your needs. I celebrated my birthday there and Mothers day. It is a charming place with great food and wonderful people to attend to your every need. I always recommend this place.
    Special Features:
    great for brunch, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Good food, mediocre service
    MazadiVIP
    Dined on 5/11/2014
    I've eaten here a few times and it's usually good and good service. This review, however, is specific to my last meal there. We sat for 15 minutes before anyone came, another 10 before we got any water and 30 to get our food. We never got refills on our drinks and couldn't even find anyone to ask. Our appetizers were served with our meal, but they said they would take them off the bill. To get our check I had actually get up and find someone to get our waiter. He brought the wrong check, then brought our check but hadn't taken the appetizers off. We finally got the bill taken care of and left, an hour and 45 minutes after sitting. I hopethis was a glitch because I like it here but this was very un-Nordstrom like. The food itself was fine.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Specials
    loveitVIP
    Dined on 5/6/2014
    I enjoyed the special salad. It was unique to anything that I have ever tasted. Very delicious, I loved the flavors of the vinegrette with the asparagus and artichoke hearts.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good food at the mall!
    PAMom
    Dined on 5/2/2014
    The service was a little spotty, but mostly a result of miscommunication. We got the pear and goat cheese salad (good), crab mac n cheese (very good) , calamari (excellent!), and french onion soup (good). There were a lot of kids around, but this did not seem to affect the noise level too much. We will return, as this is a convenient and kid-friendly location!
    Special Features:
    Kid-Friendly, Neighborhood Gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Ratings-Only Reviews
    Based on 17 ratings-only reviews submitted since May 1, 2014
    • Overall Rating3.9
    • Food3.8
    • Ambiance3.6
    • Service3.8
    • Noise LevelModerate
  • The following 70 reviews are from the Café Bistro - Nordstrom Palo Alto reviews archive.
  • Over cooked chicken sandwich
    Food2eatVIP
    Dined on 4/8/2014
    My wife ordered the chicken sandwich and the chicken was like eating a rock not happy
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Always gives shopping a lift
    NotHard2PleaseVIP
    Dined on 4/4/2014
    It's always a pleasure to shop at Stanford Center and then dine at Cafe Bistro. A relaxing experience!
    Special Features:
    good for groups, great for brunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Cafe Bistro is an excellent
    EDWARDVIP
    Dined on 3/29/2014
    Cafe Bistro is an excellent choice for a meal while shopping at the Stanford Shopping Center. Both the food and service are very good and prices are reasonable. My family and I enjoyed the Club Sandwich, chicken Caesar salad, and Warm Asian Chicken salad entrees. Reservations are usually needed if one does not want to wait 20 or more minutes for a table, but Cafe Bistro is worth the wait.
    Special Features:
    kid-friendly, hot spot, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Scrumptious
    OpenTable Diner Since 2009
    Dined on 3/19/2014
    I have had lunch here on several occasions and have never been disappointed. The food is always tasteful. The waiters are incredibly friendly and go out of their way to make sure you have everything you need.
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Cafe Bistro at Nordstrom is
    EDWARDVIP
    Dined on 3/14/2014
    Cafe Bistro at Nordstrom is an excellent choice for lunch while shopping at Stanford Shopping Center. The menu is varied and each of the appetizers and entrees my party ordered were very tasty. The service was attentive and the waitress had no problem with my Mom ordering off of the child's menu. Prices are reasonable and I will definitely return to Cafe Bistro. It would be nice however if management did not allow baby strollers the size of aircraft carriers to be parked inside the restaurant. It was impossible for my Mom to get to our booth as her walker would not fit down any of the aisle ways to the back of the restaurant due to four or more of these over-sized strollers scattered about the dining tables.
    Special Features:
    kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Nordstrom scores!
    donnasdealsVIP
    Dined on 3/7/2014
    Nordstrom at Stanford Mall has moved it's cafe and made it more upscale. This is a nice place for lunch with a friend, but it is noisy and busy. Their previous cafe was less pricey with more typical lunch fare but the food here was very good.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great break
    OpenTable Diner Since 2000VIP
    Dined on 3/1/2014
    I love the Nordstrom sit down restaurant. It's a great break from shopping and the menu is a good selection of salads, sandwiches and heavier entrees.
    Special Features:
    fit for foodies, kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Ordered food to go in addition
    OpenTable Diner Since 2003VIP
    Dined on 2/21/2014
    Ordered food to go in addition to dining there. Server reported to me that they were boxing up my to-go order and it would be out right away. There it sat on the counter for a long while.... getting cold. Pay attention, servers!!!!! Also, they did not check me in for my opentable reservation, but instead, 3 hours after I checked in and dined, cancelled my reservation. Seem to need some training for staff there.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Surprising misstep by the Bistro
    Disappointed
    Dined on 2/14/2014
    Ordered a filet mignon. Dish served was a rolled beef tenderloin, blackened edges on the outward facing side, completely raw (not rare) on the inward facing side. Second attempt was actually a proper cut this time, but still raw in the middle. The server (who was trying her best with what she had to work with) stated that, upon complaint to the cook, the cook replied to the server, "It's not like it's your birthday." Really? Only reason the rating is as high as 2 stars is because the server was trying so hard.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Poor service, cold food
    OpenTable Diner Since 2005VIP
    Dined on 2/1/2014
    I have usually loved the Nordstrom cafe, here and in Valley Fair. I am not happy in giving this review as I know that the Nordstrom branding people strive for so much more than what we experienced. Service was slow, some of our food came to the table cold (they replaced it, no questions asked) and forgot an appetizer we had asked for. They took it off the bill but it proved she heard us order it and then never placed it with the kitchen staff. Waiter never came back to ask about our food. It was not a busy evening, quite slow in fact, so I'm not sure why we had such a poor experience. I would go back since the remainder of our food was very good. I just hope this isn't a pattern, and we just hit the cafe on a bad night.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Take a break from shopping
    GordonVIP
    Dined on 1/31/2014
    Nordstrom's Cafe Bistro on the 3rd floor of their Stanford Shopping Center location is a pleasant place for dinner, with a wide selection of cuisine, tastefully done and presented. The Crab Louie was delicious but a small plate for the price. The chicken dishes were more generous and also very good. Dining in the evening provides a quiet place to enjoy a conversation over dinner.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • We love the Nordstrom Cafe
    OpenTable Diner Since 2000
    Dined on 1/25/2014
    My wife/daughter/I have been to the Nordstrom Café many times. I refer to it - only half in jest - as "the best restaurant in Palo Alto". The food is excellent, and very reasonably priced. Crab Bisque - epic. The service and environment is always kid-friendly, while having the quiet ambience of a good restaurant. Love it. Recommended to all.
    Special Features:
    fit for foodies, kid-friendly, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Saturday at Nordstroms
    RobertE
    Dined on 1/25/2014
    We were promptly seated and told of the daily specials. Our waitress took our beverage order and answered some menu questions. She brought us bread with an olive in olive oil dipping plate. The olives were excellent and the olive oil was of good quality. The French Onion Soup was one of the best I've had. The onions were perfectly caramelized, the broth had a hint of sherry, and the cheese on top was bountiful. The Shrimp Risotto was very creamy but a little too salty and one of the shrimp was not properly cleaned. The black digestive vein that runs down the back was still present. The Chimichurri Steak Sandwich was very good. The Creme Brulee was well prepared with a creamy and rich custard. We will be returning.
    Special Features:
    fit for foodies, kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Black Friday
    fishnaked2
    Dined on 11/29/2013
    My group of four chose to eat lunch here on Black Friday. Our reservation was for 11:30AM. By 12 noon almost all the tables were full. The crab bisque soup was disappointing as I was prepared for a nice, creamy base when all I could taste was tomato with pepper flakes. The special soup of chicken wonton was also too spicy. That being said, the Niçoise salad with salmon and the Bleu cheese salad with pear and pecans were absolutely delicious. The french fries were prepared perfectly, thin and long with a tasty dipping sauce. Service couldn't have been better, both our wait staff were attentive and prompt. We would certainly return again.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Food has been better
    OpenTable Diner Since 2006VIP
    Dined on 10/24/2013
    I have been here several times for lunch as I work nearby, and the food this visit was not up to par. BUT- it is usually much better, must have been a bad day.
    Special Features:
    good for groups, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Nordstrom Bistro --good food
    rosajean
    Dined on 10/18/2013
    I like the renovated bistro and thought food was good and a bit of a change from some; however noise level was very high; perhaps if one went at 11 am or 23 pm it would be less so.--the waiter neglected to offer more coffee until we were ready to leave; otherwise prompt service and presentation of bill.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Way too loud
    Maggie14
    Dined on 10/10/2013
    Could barely hear each other talk. I don't call that energetic, it was just loud.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Consistently Very Good.
    OpenTable Diner Since 2006VIP
    Dined on 9/12/2013
    Nordstrom Cafe has great lunch options, and service is always quick and friendly!
    Special Features:
    good for groups, hot spot, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Good salads, convenient location
    MarinFoodLoverVIP
    Dined on 8/21/2013
    If you're shopping at Stanford Shopping Center, the Cafe inside Nordstrom is a good choice. We had salads with warm grilled chicken and stone fruit which were quite good.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • My son and I enjoyed the turkey
    EDWARDVIP
    Dined on 8/9/2013
    My son and I enjoyed the turkey club as well as ham & cheese sandwiches with fries. The location of this restaurant is most convenient when shopping at Stanford Center and the food & service are good to very good. The menu has many options and we'll be back to try more offerings.
    Special Features:
    great for lunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Zero view and kind of dark.
    OpenTable Diner Since 2011
    Dined on 7/28/2013
    Zero view and kind of dark. Service went the extra mile; server offered tp refrogerate my leftovers till I finished shopping. My sandwich was good quality but need a little zing.
    Special Features:
    fit for foodies, great for brunch, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Cafe Bistro has surprisingly
    EDWARDVIP
    Dined on 7/12/2013
    Cafe Bistro has surprisingly good food for a department store restaurant. The atmosphere is comfortable, the service is friendly, and each of the entrees that my party ordered were tasty. The restaurant is most convenient for shoppers at the Stanford Shopping Center, and prices are reasonable. My favorites are the crab and macarroni, turkey and ham with Swiss cheese sandwich, as well as the blue cheese and pear salad, although every entree I have tasted was very good. This is a good choice for a dependable lunch, but reservations are suggested as the wait-list can be long.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Always lovely
    loveitVIP
    Dined on 6/3/2013
    the food wasnt as hot as it should have been and i was a bit embarrassed cuz i took my foodie friend there. he enjoyed it. service is excellent as always.
    Special Features:
    fit for foodies, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.